FaultScore

Chevrolet Captiva Sport vs Infiniti QX4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Chevrolet Captiva Sport Infiniti QX4
Complaints on file 157 389
Model years covered 2012–2014 1997–2006
Worst model year 2001
Best model year 2000
Crashes reported 6 51
Fires reported 2 3
Injuries reported 4 23
Deaths reported 0 2
Most complained-about part Electrical System Suspension
Share of complaints involving harm 7.6% 20.3%

Chevrolet Captiva Sport by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 33 21.0%
Other & Unspecified 16 10.2%
Stability & Traction Control 13 8.3%
Steering 9 5.7%
Airbags 8 5.1%
Brakes 8 5.1%
Transmission & Drivetrain 5 3.2%

Infiniti QX4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 88 22.6%
Body & Structure 53 13.6%
Steering 51 13.1%
Equipment & Accessories 24 6.2%
Engine & Cooling 20 5.1%
Brakes 19 4.9%
Transmission & Drivetrain 18 4.6%