Chevrolet Captiva vs Mitsubishi Lancer

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Chevrolet Captiva	Mitsubishi Lancer
Complaints on file	465	1,139
Model years covered	2011–2015	1996–2017
Worst model year	2014	2002
Best model year	2012	2016
Crashes reported	17	155
Fires reported	13	19
Injuries reported	24	87
Deaths reported	0	3
Most complained-about part	Electrical System	Transmission & Drivetrain
Share of complaints involving harm	11.6%	23.2%

Chevrolet Captiva by year

1 100 143 198 23

11 12 13 14 15

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 140 30.1%

Engine & Cooling 98 21.1%

Other & Unspecified 57 12.3%

Transmission & Drivetrain 34 7.3%

Stability & Traction Control 27 5.8%

Steering 19 4.1%

Airbags 14 3.0%

Body & Structure 14 3.0%

Mitsubishi Lancer by year

1 1 194 242 96 27 52 3 126 139 66 51 26 9 23 36 40 7

96 00 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 161 14.1%

Windows, Mirrors & Wipers 151 13.3%

Engine & Cooling 132 11.6%

Airbags 117 10.3%

Suspension 78 6.8%

Electrical System 74 6.5%

Brakes 72 6.3%

Body & Structure 60 5.3%