FaultScore

Ford Freestar vs GMC Acadia

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford Freestar GMC Acadia
Complaints on file 3,223 7,767
Model years covered 2004–2007 2007–2026
Worst model year 2004 2017
Best model year 2007 2025
Crashes reported 43 219
Fires reported 28 109
Injuries reported 46 207
Deaths reported 1 1
Most complained-about part Transmission & Drivetrain Transmission & Drivetrain
Share of complaints involving harm 3.7% 6.9%

Ford Freestar by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 254 7.9%
Body & Structure 138 4.3%
Seats 122 3.8%
Brakes 116 3.6%
Steering 53 1.6%

GMC Acadia by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 1,081 13.9%
Airbags 907 11.7%
Steering 810 10.4%
Engine & Cooling 804 10.4%
Lights 280 3.6%
Brakes 257 3.3%