FaultScore

Jeep Commander 4X4 vs Mercury Mariner

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Jeep Commander 4X4 Mercury Mariner
Complaints on file 696 1,722
Model years covered 2007–2009 2005–2011
Worst model year 2007 2008
Best model year 2009 2007
Crashes reported 16 48
Fires reported 0 4
Injuries reported 11 32
Deaths reported 3 0
Most complained-about part Electrical System Steering
Share of complaints involving harm 4.3% 4.9%

Jeep Commander 4X4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 222 31.9%
Engine & Cooling 155 22.3%
Other & Unspecified 21 3.0%
Steering 18 2.6%
Airbags 16 2.3%

Mercury Mariner by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks