Lexus ES 350 vs BMW 320I
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Lexus ES 350 | BMW 320I |
|---|---|---|
| Complaints on file | 100 | 247 |
| Model years covered | 2007–2014 | 1978–2018 |
| Worst model year | — | 2014 |
| Best model year | — | 2013 |
| Crashes reported | 1 | 36 |
| Fires reported | 1 | 8 |
| Injuries reported | 1 | 24 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Airbags | Engine & Cooling |
| Share of complaints involving harm | 3% | 27.5% |
Lexus ES 350 by year
What breaks
Airbags
64
64.0%
Other & Unspecified
9
9.0%
Body & Structure
7
7.0%
Electrical System
6
6.0%
Windows, Mirrors & Wipers
3
3.0%
Engine & Cooling
2
2.0%
Steering
2
2.0%
Brakes
2
2.0%
BMW 320I by year
What breaks
Engine & Cooling
47
19.0%
Fuel & Propulsion
29
11.7%
Electrical System
27
10.9%
Airbags
25
10.1%
Other & Unspecified
23
9.3%
Transmission & Drivetrain
17
6.9%
Brakes
17
6.9%
Lights
14
5.7%