FaultScore

Lexus IS 300 vs Infiniti QX4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Lexus IS 300 Infiniti QX4
Complaints on file 156 389
Model years covered 2001–2022 1997–2006
Worst model year 2002 2001
Best model year 2004 2000
Crashes reported 32 51
Fires reported 7 3
Injuries reported 18 23
Deaths reported 0 2
Most complained-about part Body & Structure Suspension
Share of complaints involving harm 36.5% 20.3%

Lexus IS 300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 22 14.1%
Acceleration & Cruise Control 18 11.5%
Other & Unspecified 18 11.5%
Suspension 14 9.0%
Transmission & Drivetrain 12 7.7%
Engine & Cooling 11 7.1%
Brakes 11 7.1%
Tires 11 7.1%

Infiniti QX4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 88 22.6%
Body & Structure 53 13.6%
Steering 51 13.1%
Equipment & Accessories 24 6.2%
Engine & Cooling 20 5.1%
Brakes 19 4.9%
Transmission & Drivetrain 18 4.6%