Lexus IS vs Saturn Outlook

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Lexus IS	Saturn Outlook
Complaints on file	808	1,939
Model years covered	1999–2025	2007–2010
Worst model year	2006	2008
Best model year	2015	2010
Crashes reported	68	25
Fires reported	9	51
Injuries reported	38	23
Deaths reported	1	0
Most complained-about part	Body & Structure	Lights
Share of complaints involving harm	14.4%	5.1%

Lexus IS by year

1 1 17 18 12 13 185 171 143 55 52 22 29 13 16 14 2 15 3 3 7 2 6 6 1 1

99 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 148 18.3%

Airbags 114 14.1%

Other & Unspecified 114 14.1%

Windows, Mirrors & Wipers 95 11.8%

Engine & Cooling 78 9.7%

Electrical System 45 5.6%

Fuel & Propulsion 37 4.6%

Steering 34 4.2%

Saturn Outlook by year

728 926 262 23

07 08 09 10

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Lights 485 25.0%

Electrical System 330 17.0%

Transmission & Drivetrain 275 14.2%

Airbags 193 10.0%

Steering 156 8.0%

Engine & Cooling 105 5.4%

Body & Structure 89 4.6%

Windows, Mirrors & Wipers 61 3.1%