FaultScore

Mazda Navajo vs Jeep Grand Cherokee 4XE

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mazda Navajo Jeep Grand Cherokee 4XE
Complaints on file 187 461
Model years covered 1990–1994 2022–2025
Worst model year 2022
Best model year 2024
Crashes reported 8 20
Fires reported 3 8
Injuries reported 7 15
Deaths reported 0 0
Most complained-about part Brakes Electrical System
Share of complaints involving harm 9.6% 9.3%

Mazda Navajo by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 30 16.0%
Tires 22 11.8%
Engine & Cooling 18 9.6%
Transmission & Drivetrain 17 9.1%
Windows, Mirrors & Wipers 15 8.0%
Body & Structure 14 7.5%
Acceleration & Cruise Control 13 7.0%
Suspension 12 6.4%

Jeep Grand Cherokee 4XE by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks