Suzuki Esteem vs Jeep Grand Cherokee 4XE

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Suzuki Esteem Jeep Grand Cherokee 4XE
Complaints on file 191 466
Model years covered 1995–2002 2022–2025
Worst model year 1998 2022
Best model year 1997 2024
Crashes reported 27 20
Fires reported 1 10
Injuries reported 11 15
Deaths reported 0 0
Most complained-about part Body & Structure Electrical System
Share of complaints involving harm 20.4% 9.7%

Suzuki Esteem by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 36 18.8%
Brakes 27 14.1%
Suspension 26 13.6%
Engine & Cooling 16 8.4%
Airbags 13 6.8%
Transmission & Drivetrain 9 4.7%
Electrical System 8 4.2%
Fuel & Propulsion 8 4.2%

Jeep Grand Cherokee 4XE by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks