Tesla Model X vs Ford Freestyle
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Tesla Model X | Ford Freestyle |
|---|---|---|
| Complaints on file | 2,399 | 5,155 |
| Model years covered | 2016–2026 | 2002–2007 |
| Worst model year | 2016 | 2005 |
| Best model year | 2024 | 2004 |
| Crashes reported | 353 | 153 |
| Fires reported | 23 | 21 |
| Injuries reported | 125 | 39 |
| Deaths reported | 5 | 0 |
| Most complained-about part | Driver Assist & Collision Avoidance | Acceleration & Cruise Control |
| Share of complaints involving harm | 21.1% | 4.1% |
Tesla Model X by year
What breaks
Driver Assist & Collision Avoidance
365
15.2%
Other & Unspecified
353
14.7%
Suspension
332
13.8%
Electrical System
300
12.5%
Steering
259
10.8%
Body & Structure
143
6.0%
Acceleration & Cruise Control
124
5.2%
Brakes
100
4.2%
Ford Freestyle by year
What breaks
Acceleration & Cruise Control
1,617
31.4%
Transmission & Drivetrain
1,308
25.4%
Engine & Cooling
681
13.2%
Fuel & Propulsion
397
7.7%
Electrical System
269
5.2%
Brakes
227
4.4%
Other & Unspecified
190
3.7%
Body & Structure
102
2.0%