FaultScore

Toyota Celica vs Volkswagen Routan

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Toyota Celica Volkswagen Routan
Complaints on file 520 1,249
Model years covered 1974–2005 2008–2014
Worst model year 2000 2009
Best model year 1999 2012
Crashes reported 108 23
Fires reported 15 16
Injuries reported 65 35
Deaths reported 3 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 36.7% 5.9%

Toyota Celica by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Volkswagen Routan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks