Volkswagen Routan vs Cadillac CTS
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Volkswagen Routan | Cadillac CTS |
|---|---|---|
| Complaints on file | 1,249 | 3,104 |
| Model years covered | 2008–2014 | 2003–2019 |
| Worst model year | 2009 | 2005 |
| Best model year | 2012 | 2019 |
| Crashes reported | 23 | 301 |
| Fires reported | 16 | 60 |
| Injuries reported | 35 | 194 |
| Deaths reported | 0 | 13 |
| Most complained-about part | Electrical System | Transmission & Drivetrain |
| Share of complaints involving harm | 5.9% | 18.3% |
Volkswagen Routan by year
What breaks
Electrical System
456
36.5%
Engine & Cooling
207
16.6%
Brakes
106
8.5%
Steering
76
6.1%
Transmission & Drivetrain
70
5.6%
Fuel & Propulsion
61
4.9%
Other & Unspecified
57
4.6%
Stability & Traction Control
36
2.9%
Cadillac CTS by year
What breaks
Transmission & Drivetrain
480
15.5%
Airbags
393
12.7%
Electrical System
387
12.5%
Engine & Cooling
337
10.9%
Brakes
323
10.4%
Steering
162
5.2%
Suspension
118
3.8%
Other & Unspecified
118
3.8%