FaultScore

Volkswagen Routan vs KIA Sephia

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Routan KIA Sephia
Complaints on file 1,249 3,080
Model years covered 2008–2014 1986–2003
Worst model year 2009 1999
Best model year 2012 1994
Crashes reported 23 299
Fires reported 16 118
Injuries reported 35 171
Deaths reported 0 6
Most complained-about part Electrical System Brakes
Share of complaints involving harm 5.9% 19.3%

Volkswagen Routan by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

KIA Sephia by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks