Volvo S80 vs Ford Freestar

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Volvo S80	Ford Freestar
Complaints on file	1,321	3,223
Model years covered	1999–2016	2004–2007
Worst model year	2000	2004
Best model year	2009	2007
Crashes reported	65	43
Fires reported	30	28
Injuries reported	34	46
Deaths reported	0	1
Most complained-about part	Acceleration & Cruise Control	Transmission & Drivetrain
Share of complaints involving harm	9.8%	3.7%

Volvo S80 by year

288 442 218 59 30 63 26 22 32 38 20 36 8 11 8 1 12 7

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Acceleration & Cruise Control 228 17.3%

Engine & Cooling 185 14.0%

Electrical System 166 12.6%

Fuel & Propulsion 143 10.8%

Transmission & Drivetrain 89 6.7%

Suspension 86 6.5%

Brakes 69 5.2%

Airbags 55 4.2%

Ford Freestar by year

1,600 1,093 453 77

04 05 06 07

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 1,860 57.7%

Engine & Cooling 254 7.9%

Electrical System 250 7.8%

Body & Structure 138 4.3%

Seats 122 3.8%

Brakes 116 3.6%

Acceleration & Cruise Control 101 3.1%

Steering 53 1.6%