1,467 of the
14,200 complaints filed about the Dodge Caravan
are about the transmission —
10% of everything owners reported.
The worst model year for it is 1996.
1,467
Complaints
10%
Share of all complaints
64
Crashes
6
Fires
Transmission & Drivetrain complaints by model year
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT:BELT
The contact owns a 1999 Dodge Caravan. The contact stated while driving at approximately 30 MPH, the serpentine belt failed. The vehicle was taken to the dealer where it was diagnosed that the serpentine belt needed to be replaced. The serpentine belt was replaced however, the failure recurred. The vehicle was then taken back to the dealer a third time where the serpentine belt was replaced again however, the failure recurred. The vehicle was not diagnosed. The dealer was not notified the third time. Additionally, The contact referenced NHTSA Campaign Number: 00V268000 (Fuel System, Gasoline). The contact stated that a friend had jumped his vehicle due to the battery had failed when gasoline started to spill onto the engine. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure multiple times but the contact stated that the service rep disconnected and the call would be redirected. The failure mileage was approximately 202,335.
NHTSA complaint #11479845 — an unverified report by a vehicle owner.
I know it's my solenoid my vehicle won't go out of 2 gear. My name is [XXX].[XXX] my number is [XXX]. I'm not sure if anything can be done being the vehicle is so old but I thought I'd give it a try. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11476683 — an unverified report by a vehicle owner.
FOOT GAS PEDAL IS LOCKED IN ONE SPEED.AT ENGINE RPM OF 1200. RPM DROPS TO 500 WHEN STEPPED ON BRAKE PEDAL. I .HAD TO PULL OVER AND HAVE IT TOWED.. NO RESPONSE USING GAS PEDAL.
NHTSA complaint #11207977 — an unverified report by a vehicle owner.
BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!
NHTSA complaint #11207268 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND WOULD NOT SWITCH GEARS PROPERLY WHILE THE VEHICLE WAS IN MOTION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED DURING A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC. THE LEAK FROM THE TRANSMISSION WAS DISCOVERED AT THAT TIME. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11181163 — an unverified report by a vehicle owner.
TAKATA INFLATORS. I WAS DRIVING DOWN US 41 AT A SPEED OF APPROXIMATELY 50 MPH WHEN MY VAN SUDDENLY REVVED VERY LOUDLY AND ALL SYSTEMS SEEMED TO BEGIN SHUTTING DOWN. I REMOVED MY FOOT FROM THE GAS AND IT CONTINUED TO CLIMB IN RPM'S AND WOULD NOT ACCELERATE. I WAS ALMOST DIRECTLY IN FRONT OF A CAR REPAIR SHOP SO I BASICALLY COASTED IN THERE AND WAS TOLD I HAD TO BE TOWED TO A TRANSMISSION SHOP. I DID AND WAS TOLD THAT THE TORQUE CONVERTER AND TRANSMISSION PUMP HAD LIKELY FAILED AND THAT THE EXTENT OF THE DAMAGE COULD NOT BE DETERMINED UNTIL THE TRANSMISSION WAS OPENED UP BUT THAT IT WOULD LIKELY REQUIRE A NEW TRANSMISSION. I HAD A SECOND OPINION AT A DIFFERENT SHOP AND WAS TOLD THE SAME THING. THE SHOP OWNER ADVISED ME OF RECALL S44. UPON CONTACTING THE DEALERSHIP THEY SAY MY VIN DOES NOT APPEAR HOWEVER THE ISSUE IS EXACTLY WHAT IS HAPPENING WITH MY VEHICLE. THE VEHICLE IS CURRENTLY UNABLE TO BE DRIVEN AND I AM SEEKING LEGAL COUNSEL.
NHTSA complaint #11164831 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 55 MPH ON AN INTERSTATE, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF TRAFFIC. THE CONTACT RESTARTED THE VEHICLE AND DESCRIBED A JERKING MOTION THAT OCCURRED WITHOUT WARNING. THE CONTACT PULLED TO THE RIGHT SIDE OF THE ROAD AND PLACED THE VEHICLE IN THE REVERSE POSITION; HOWEVER, THE VEHICLE FAILED TO REVERSE. THE VEHICLE WAS TOWED TO JT'S CHRYSLER DODGE JEEP RAM FIAT (4838 SUNSET BLVD, LEXINGTON, SOUTH CAROLINA 29072, (803) 220-3725) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THE WARRANTY COVERAGE EXPIRED ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,002.
NHTSA complaint #11149906 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 DODGE CARAVAN. WHILE DRIVING 50 MPH GOING UPHILL, THE TRANSMISSION MADE A CLUNKING NOISE AND HESITATED TO SHIFT INTO THE CORRECT GEAR. ALSO, THE VEHICLE MADE A HIGH PITCHED NOISE WHEN THE ENGINE WAS REVVED. THE VEHICLE WAS TAKEN TO WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312, (360) 377-4418) AND THEY REBOOTED THE COMPUTER SYSTEM, WHICH TEMPORARILY CORRECTED THE FAILURE. THE DEALER STATED THAT THE VEHICLE HAD OVER 36,000 MILES AND WAS OUT OF WARRANTY. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED VEHICLE IS NOW WORKING DUE TO POWERTRAIN/ TRANSMISSION FAILURE. UPDATED 11/28/18
NHTSA complaint #11130938 — an unverified report by a vehicle owner.
ENGINE IS LEAKING OIL WITH A POTENTIAL FOR FIRE. VEHICLE DIES WHILE DRIVING CAUSING LOSS OF CONTROL WITH A CRASH AND INJURY HAZARD. NO START ISSUES. TRANSMISSION NOT SHIFTING CORRECTLY.
NHTSA complaint #11076857 — an unverified report by a vehicle owner.
I HAD ALREADY SENT INFO TO DOL (BELOW) ON 03 CARAVAN I FROM UNLICENSED DEALER MICHAEL RANKIN. PLEASE SEE COMPLAINT FORM INATTACHMENT -IT'S TOO LONG TO ADD. THEY'RE IN PROCESS OF CHARGING MICHAEL RANKIN ON 12 COUNTS FOR DIFFERENT VEHICLES SOLD,AND ASESSING MONETARY FINES. I HAVE DONE TRANSMISSION REPAIRS TO THIS POSTAL FLEET VEHICLE.ACCORDING TO EXPERIENCED MECHANISS AT 32,300 MILES THE TRANSMISSION HAD ALREADY BEEN REBUILT -IMPROPERLY. I'M COMPLAINING BECAUSE I WAS STUCK ON FAST MOVING ARTERIAL WITH LEAKING TRANSMISSION (UNSAFE CONDITION) BECAUSE OF IMPROPER REPAIRS ,AND COULD NOT MOVE THE VEHICLE IN CONJESTED TRAFFIC 1621-72ND ST EAST,TACOMA,WA 98404. VEHICLE WAS STATIONARY AT THAT MOMENT AND AT ANOTHER DIFFERENT TIME WHEN DRIVING.THIS IS THE UNSAFE PART. THE MECHANIC CHARGED ME APPROXIMATELY $1500 AND ALSO TOLD ME IT HAD TRANSMISSION ALREADY REBUILT AND (4) LOOSE BOLTS ON PUMP SEAL, ALSO HAD A "PRE OWNED" USED? WRECKING YARD TORQUE CONVERTER WHICH WAS PAINTED BLACK INDICATING THE REBUILD OCURRED. HE ALSO STATED HOW THE 2 FRONT HALF SHAFTS (AXELS) WERE WORN OUT AND I HAD TO REPLACE THOSE, ABOUT $250. IT HAS BAD POWER STEERING PUMP-AND GROANING NOISES CURRENTLY (UNSAFE CONDITION) JUST LIKE WHEN I GOT IT (32.3K MILES) VEHICLE HAS A BAD AIR CONDITIONER NOT UNSAFE. *I HAVE JPEG PHOTOS AND RECEIPS FOR PARTS,AXELS, TRANSMISSION REPAIR AND FLUID I HAD TO BUY TO KEEP FLUID IN TRANSMISSION. PLEASE SEE ATTACHMENT FOR COMPLAINT SENT TO WASHINGTON DOL , JOSH IS THE CONTACT.
NHTSA complaint #11063819 — an unverified report by a vehicle owner.
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
NHTSA complaint #11057094 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18
NHTSA complaint #11053502 — an unverified report by a vehicle owner.
2017 DODGE GRAND CARAVAN WAS STOPPED IN TRAFFIC AT A LIGHT. MY FOOT SLIPPED OFF THE BRAKE FOR A SECOND AND THE VEHICLE JUMPED FORWARD QUICKLY, WHICH CAUSED DAMAGE TO THE REAR END OF AN ACURA SITTING ABOUT 10 FEET IN FRONT OF ME.
NHTSA complaint #11048555 — an unverified report by a vehicle owner.
WHILE IN MOTION THE TRANSMISSION GIVES A GRINDING NOISE. IT HAS BEEN BACK TO THE DEALER WHO DID A $1600 REPAIR, WHEN THE TRANS SHUT DOWN COMPLETELY, AND A $500 REPAIR, NOW IT IS DOING IT AGAIN.
NHTSA complaint #11023835 — an unverified report by a vehicle owner.
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
CAR WAS SITTING IN PARK AND STATIONARY WITH ENGINE ON IN OUR HOME FLAT DRIVEWAY AND DRIVER GOT OUT OF CAR TO RETURN TO HOUSE WHILE CAR WAS IN PARK. THE DRIVER WAS GONE FOR 20 SECONDS AND AS DRIVER WAS RETURNING TO CAR THE CAR STARTED ROLLING BACKWARDS IN DRIVEWAY FOR 150 FEET UNTIL IT HIT TREE AND STOPPED. WHEN DRIVER RETURNED TO DRIVER SEAT THE GEAR SHIFT WAS IN REVERSE.
NHTSA complaint #11011514 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #11006096 — an unverified report by a vehicle owner.