FaultScore

FaultScore report

2012 Dodge Caravan problems

Owners have filed 116 complaints about the 2012 Dodge Caravan with NHTSA between 2012 and 2021. The largest single group is the electrical system. Across this model's run it ranks 18 of 23 worst.

B

FaultScore 31/100

Higher is worse. Measured against the other years of the Dodge Caravan.

How this is worked out

The numbers

116

Complaints

5

Crashes reported

3

Fires reported

3

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

30%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 12 vs 50 Severity 49 vs 50 Early failure 51 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Dodge Caravan. 50 means typical for this model; 100 means roughly double.
Severity — 49
9.5% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 51
30% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Dodge Caravan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Dodge Caravan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 2 fires · median 69,000 mi

Engine & Cooling 19 16.4%

Median failure at 108,171 miles

Brakes 9 7.8%

1 crashes, 1 fires · median 31,000 mi

Other & Unspecified 8 6.9%

Median failure at 126,000 miles

Fuel & Propulsion 6 5.2%

Median failure at 99,000 miles

Airbags 4 3.4%

2 crashes, 0 fires · median 51,006 mi

Seats 3 2.6%

Median failure at 21,000 miles

Acceleration & Cruise Control 3 2.6%

1 crashes, 0 fires · median 24,943 mi

Body & Structure 3 2.6%

1 crashes, 0 fires · median 49,434 mi

Transmission & Drivetrain 3 2.6%

Median failure at 3,154 miles

Stability & Traction Control 2 1.7%

Median failure at 123,000 miles

Wheels 2 1.7%

Median failure at 27,055 miles

Windows, Mirrors & Wipers 2 1.7%

Median failure at 63,000 miles

Seat Belts 1 0.9%

Median failure at 200,000 miles

Tires 1 0.9%

Median failure at 11,000 miles

Lights 1 0.9%

Median failure at 63,000 miles

Suspension 1 0.9%
Steering 1 0.9%

Median failure at 127 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 7.1%
1,000 – 9,999 miles 3 3.6%
10,000 – 24,999 miles 6 7.1%
25,000 – 49,999 miles 19 22.6%
50,000 – 74,999 miles 12 14.3%
75,000 – 99,999 miles 11 13.1%
100,000 – 149,999 miles 16 19.0%
150,000+ miles 11 13.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2012 peak 9 Jan 2021

NHTSA investigations into the 2012 Dodge Caravan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

DP14004 Opened 25 Sep 2014 Closed 24 Jul 2015 ELECTRICAL SYSTEM

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...

Recalls on the 2012 Dodge Caravan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2012118 26 units in Canada

Other

Certain vehicles may have been equipped with an incorrectly manufactured right rear hub and bearing assembly. Hub failure could result in wheel separation. A wheel separating from the vehicle could cause a loss of control and a crash. In addition, the errant wheel assembly could strike a vehicle, stationary object, or bystander. These issues could result in property damage and/or personal injury. Correction: Dealers will replace the right rear hub and bearing assembly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 140,000 miles Pleasant Hill, MO Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN, A 2004 HONDA ACCORD CRASHED INTO THE PASSENGER SIDE AND SLIDING DOOR OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE OVERHEAD AIR BAGS DEPLOYED, BUT WERE DEFLATED. IN ADDITION, THE OTHER AIR BAGS FAILED TO DEPLOY AT ALL. THE CONTACT WAS NOT INJURED. THE PASSENGER SUSTAINED BRUISES TO THE UPPER RIGHT TORSO AND HIP THAT REQUIRED MEDICAL ATTENTION. THE CONTACT STATED THAT THE DRIVER OF THE 2004 HONDA ACCORD SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE LOCAL DEALER WAS NOT CONTACTED FOR DIAGNOSIS OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #11088382 — an unverified report by a vehicle owner.

at 34,000 miles Reynoldsburg, OH Fire

SERVICE BRAKES

FAULTLY BRAKE CALIPAR - KEEP HANGING UP AND CAUSING TIRE TO GET HOT AND SMOKE COMES OUT VERY HOT.

NHTSA complaint #10876501 — an unverified report by a vehicle owner.

at 57,000 miles South Richmond Hill, NY Fire

ELECTRICAL SYSTEM

SPONTANEOUS COMBUSTION - WHILE STOPPED AT A TRAFFICLIGHT -- OF THE DRIVER-SIDE SWITCHBOX THAT CONTROLS THE WINDOWS, DOORLOCKS & OUTSIDE MIRRORS. FLAMES ERUPTED FROM THE ARMREST MAKING ESCAPE FROM VEHICLE DIFFICULT. FDNY WAS CALLED & EXTINGUISHED THE FIRE. THIS HAPPENED EARLY FRIDAY MORNING/SNOWING. INSURANCE COMPANY EXAMINED CAR & AUTHORIZED REPAIR. CHRYSLER SENT AN ENGINEERING SAFETY INSPECTOR WHO HAD VEHICLE TOWED TO A DODGE DEALERSHIP WHERE INVESTIGATION WAS PERFORMED. WE RECEIVED A "SAFETY RECALL NOTICE" [ P25/NHTSA 14V-234] LATER THAT SAME DAY. CHRYSLER HAS IGNORED MY CALLS & LIVE-CHATS FOR THE PAST MONTH. DEALERSHIP STILL HAS THE VEHICLE BUT CAN'T GET A RESPONSE FROM CHRYSLER EITHER. INCIDENT OCCURRED 4 WEEKS AGO! HAVE BEEN FORCED TO RENT A REPLACEMENT VEHICLE -- AT MY EXPENSE -- FOR TRANSPORTATION PURPOSES.

NHTSA complaint #10852904 — an unverified report by a vehicle owner.

at 22,000 miles Independence, VA 1 injured

SERVICE BRAKES

DRIVING ONLY 10 MILES THE BRAKES SMELLED HOT. STOPPED AND CHECKED, TOUCHED THE LUG NUT AND BURNED FINGER THEY WERE SO HOT. HAD IT TAKEN IN AND ROTORS WERE TURNED AND NEW BRAKE PADS. OLD PADS WERE GONE. NOW AT 31600 MILES THE SAME THING. TALKED TO DEALERSHIP AND THEY WILL GLADLY CHARGE US FOR NEW ROTORS AND PADS BUT ADMIT THE CALIPERS DO HAVE A PROBLEM. SO FOR OVER $400 AND A TOW BILL THEY CAN HELP US. CALLED DODGE CUSTOMER SERVICE WITH NO RESULTS.

NHTSA complaint #10616763 — an unverified report by a vehicle owner.

at 48,488 miles North Judson, IN Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNED A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND ONE INJURY WAS REPORTED. THE VEHICLE WAS DESTROYED.THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,488.

NHTSA complaint #10606323 — an unverified report by a vehicle owner.

at 25,000 miles Locke, NY Fire

ELECTRICAL SYSTEM

FIRST TIME, BATTERY KEPT GOING DEAD. TOOK IT TO CORTLAND DODGE, THEY SAID THERE WAS A PROBLEM WITH THE WIRING [NOT COVERED BY WARRANTY] CHARGED US ABOUT 80.00 ! SECOND TIME. FUSES BLOWN FOR SEAT CONTROLS AND WIPERS THIRD TIME CAR STARTED SHIFTING WILDLY UP AND DOWN. HEAD LIGHTS STARTED TO DIM AND CAR FINALLY QUIT! HAD IT TOWED TO DODGE DEALER WAS INFORMED IT NEEDED NEW ALTERNATOR AND BATTERY[NOT COVERED BY WARRANTY] COST ALMOST 1000.00 TO FIX IT!! FOURTH TIME CAR WAS PARKED BESIDE THE HOUSE WHEN HORN STARTED BLOWING WHEN WE WENT OUTSIDE CAR WAS RUNNING LIGHTS WERE FLASHING WIPERS AND WASHERS WERE GOING FULL SPEED, FLASHERS GOING AND RED GLOW UNDER CAR ALSO DOORS WERE LOCKED ! ! WE FINALLY GOT DOOR UNLOCKED AND GOT HOOD OPEN,BATTERY AND FUSE BOX WAS CHERRY RED. FINALLY TOOK HEDGE CLIPPERS AND CUT BATTERY CABLES AND THINGS COOLED DOWN ! WHAT CAN WE DO?!?!?!?!

NHTSA complaint #10562598 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 108,171 miles Evansville, IN

ELECTRICAL SYSTEM

VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS ITS STOPS.

NHTSA complaint #11386219 — an unverified report by a vehicle owner.

at 108,171 miles Evansville, IN

ENGINE

VAN STOPS ABRUPTLY. WILL DIE WHILE DRIVING, WHEEL WILL LOCK UP AND AND VAN POWERS DOWN. WILL START BACK UP AS SOON AS ITS STOPS.

NHTSA complaint #11386219 — an unverified report by a vehicle owner.

Maimi, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120). THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THEY REPAIRED THE IGNITION SWITCH AND REPLACED THE KEY, BUT THE FAILURE RECURRED. THE VEHICLE WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #11210624 — an unverified report by a vehicle owner.

Maimi, FL

ENGINE

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND WAS TOWED TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SW 137TH AVE, MIAMI, FL 33186, (786) 231-2120). THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE AND THEY REPAIRED THE IGNITION SWITCH AND REPLACED THE KEY, BUT THE FAILURE RECURRED. THE VEHICLE WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #11210624 — an unverified report by a vehicle owner.

Miami, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED THAT THEIR VEHICLE WOULD NOT START. THEY JUMP STARTED THE VEHICLE AND IT WAS ABLE TO RESTART. THE FOLLOWING DAY THE VEHICLE FAILED TO START AS A RESULT, THE CONTACT REPLACED THE BATTERY AND THE VEHICLE WAS THEN ABLE TO START. HOWEVER, THE FAILURE RECURRED AND THE DRIVER SIDE DOOR WAS UNABLE TO BE UNLOCKED. THE CONTACT HAD TO GET A NEW KEY MADE. THE LOCKSMITH THAT MADE THE NEW KEY JUMP STARTED THE VEHICLE. THE CONTACT WENT TO WORK, WHEN THEY LEFT THE VEHICLE WOULD NOT START AGAIN. THEY HOOKED THE BATTERY UP TO A BATTERY CHARGER AND THE BATTERY WAS DRAINED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN (THE CONTACT CAN'T GET INSIDE THE VEHICLE).

NHTSA complaint #11207489 — an unverified report by a vehicle owner.

at 156,000 miles Lewis Center, OH

UNKNOWN OR OTHER

2012 DODGE GRAND CARAVAN STOPS RUNNING SUDDENLY WHILE DRIVING. ON SEVERAL OCCASIONS OVER THE PAST WEEK THE VEHICLE WILL JUST CUT OFF WHILE DRIVING. SO FAR THIS HAS ONLY HAPPENED ON CITY STREETS AND NOT ON THE HIGHWAY. ON A LEAST ONE OCCASION I NOTICED THAT I BUMPED THE KEY. MAYBE AN IGNITION PROBLEM? THIS IS VERY DANGEROUS AS IT HAPPENS WITHOUT WARNING.

NHTSA complaint #11204870 — an unverified report by a vehicle owner.

at 156,000 miles Lewis Center, OH

ENGINE

2012 DODGE GRAND CARAVAN STOPS RUNNING SUDDENLY WHILE DRIVING. ON SEVERAL OCCASIONS OVER THE PAST WEEK THE VEHICLE WILL JUST CUT OFF WHILE DRIVING. SO FAR THIS HAS ONLY HAPPENED ON CITY STREETS AND NOT ON THE HIGHWAY. ON A LEAST ONE OCCASION I NOTICED THAT I BUMPED THE KEY. MAYBE AN IGNITION PROBLEM? THIS IS VERY DANGEROUS AS IT HAPPENS WITHOUT WARNING.

NHTSA complaint #11204870 — an unverified report by a vehicle owner.

at 122,000 miles Fort Hood, TX

ENGINE

TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

NHTSA complaint #11192402 — an unverified report by a vehicle owner.

Cadillac, MI

UNKNOWN OR OTHER

DODGE CARAVAN. CONSUMER WOULD LIKE TO KNOW IF THERE ARE ANY EXISTING FACTORY RECALLS ON VEHICLE. *LD

NHTSA complaint #11174070 — an unverified report by a vehicle owner.

at 99,000 miles Lombard, IL

ELECTRICAL SYSTEM

FUEL PUMP CONTINUES TO STAY ON WHEN VEHICLE IS OFF WITH NO KEY IN IGNITION. THIS IS CAUSING BATTERY DRAIN AND HARD STARTS AFTER JUMPING BATTERY. CAR ALSO IS STALLING AT TIMES WHILE IN MOTION. I HAVE SEEN A RECALL FOR OTHER MALES AND MODELS OF SAME YEAR FROM MOPAR VEHICLES, SUCH AS DURANGO. IT SEEMS TO BE FUEL PUMP RELAY IN TIPM.

NHTSA complaint #11181039 — an unverified report by a vehicle owner.

at 99,000 miles Lombard, IL

FUEL/PROPULSION SYSTEM

FUEL PUMP CONTINUES TO STAY ON WHEN VEHICLE IS OFF WITH NO KEY IN IGNITION. THIS IS CAUSING BATTERY DRAIN AND HARD STARTS AFTER JUMPING BATTERY. CAR ALSO IS STALLING AT TIMES WHILE IN MOTION. I HAVE SEEN A RECALL FOR OTHER MALES AND MODELS OF SAME YEAR FROM MOPAR VEHICLES, SUCH AS DURANGO. IT SEEMS TO BE FUEL PUMP RELAY IN TIPM.

NHTSA complaint #11181039 — an unverified report by a vehicle owner.

at 123,000 miles Baker, FL

ELECTRICAL SYSTEM

VAN HAD ENGINE STALL WHILE GOING DOWN HIGHWAY. LOST ALL POWER DUE TO THIS..WAS ONLY GOING ABOUT 45 SO WAS ABLE TO MAINTAIN CONTROL AND GET TO SIDE OF THE ROAD. WAS IN THE RURAL AREA SO TRAFFIC WAS LIGHT...DAUGHTER AND GRANDDAUGHTER WAS IN VAN WITH ME ...THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN ON INTERSTATE OR ON BUSY HIGHWAY...WAS TOLD BY MACHANIC THAT FUEL RELAY TIPM GONE OUT

NHTSA complaint #11151779 — an unverified report by a vehicle owner.

at 123,000 miles Baker, FL

FUEL/PROPULSION SYSTEM

VAN HAD ENGINE STALL WHILE GOING DOWN HIGHWAY. LOST ALL POWER DUE TO THIS..WAS ONLY GOING ABOUT 45 SO WAS ABLE TO MAINTAIN CONTROL AND GET TO SIDE OF THE ROAD. WAS IN THE RURAL AREA SO TRAFFIC WAS LIGHT...DAUGHTER AND GRANDDAUGHTER WAS IN VAN WITH ME ...THIS COULD HAVE BEEN TRAGIC IF I HAD BEEN ON INTERSTATE OR ON BUSY HIGHWAY...WAS TOLD BY MACHANIC THAT FUEL RELAY TIPM GONE OUT

NHTSA complaint #11151779 — an unverified report by a vehicle owner.

at 132,000 miles Sacramento, CA

UNKNOWN OR OTHER

2012 DODGE CARAVAN SUDDENLY SHUTS OFF WHILE DRIVING LOSING THE ABILITY TO BRAKE OR STEER, WITH NO WARNING SIGNS FROM THE VEHICLE. AFTER RESEARCH, THIS IS A COMMON PROBLEM FOR DODGE CARAVANS RESULTING IN SERIOUS SAFETY CONCERNS.

NHTSA complaint #11151316 — an unverified report by a vehicle owner.

at 132,000 miles Sacramento, CA

ELECTRICAL SYSTEM

2012 DODGE CARAVAN SUDDENLY SHUTS OFF WHILE DRIVING LOSING THE ABILITY TO BRAKE OR STEER, WITH NO WARNING SIGNS FROM THE VEHICLE. AFTER RESEARCH, THIS IS A COMMON PROBLEM FOR DODGE CARAVANS RESULTING IN SERIOUS SAFETY CONCERNS.

NHTSA complaint #11151316 — an unverified report by a vehicle owner.

at 132,000 miles Sacramento, CA

ENGINE

2012 DODGE CARAVAN SUDDENLY SHUTS OFF WHILE DRIVING LOSING THE ABILITY TO BRAKE OR STEER, WITH NO WARNING SIGNS FROM THE VEHICLE. AFTER RESEARCH, THIS IS A COMMON PROBLEM FOR DODGE CARAVANS RESULTING IN SERIOUS SAFETY CONCERNS.

NHTSA complaint #11151316 — an unverified report by a vehicle owner.

at 53,000 miles Hartford, CT

ENGINE

MY WIFE WHILE DRIVING SLAMMED ON THE BRAKES AND THE VAN SHUT OFF IT HOWEVER RESTART RIGHT AWAY.THIS WAS VERY SCARY AND COULD PUT HER LIFE IN DANGER IF SOMEONE HAD RUN INTO HER VAN BACK.

NHTSA complaint #11150805 — an unverified report by a vehicle owner.

at 53,000 miles Hartford, CT

SERVICE BRAKES

MY WIFE WHILE DRIVING SLAMMED ON THE BRAKES AND THE VAN SHUT OFF IT HOWEVER RESTART RIGHT AWAY.THIS WAS VERY SCARY AND COULD PUT HER LIFE IN DANGER IF SOMEONE HAD RUN INTO HER VAN BACK.

NHTSA complaint #11150805 — an unverified report by a vehicle owner.

at 117,544 miles Mamers, NC

ENGINE

TAKATA RECALL',I AM COMPLAINING ABOUT THE ENGINE,THE RIGHT SIDE ROCKERS ARE MAKING NOISE WHEN RUNNING PRETTY BAD. I THOUGHT THERE WAS A RECALL ON THAT

NHTSA complaint #11130719 — an unverified report by a vehicle owner.

Cleveland, OH

SUSPENSION

MY VAN WHEN RIDING OVER BUMPS MAKE A LOOSE FRAME OF AXEL RATTLING NOISE AND SPITZER HAVE HAD MY VAN BACK TO BACK TWO VISITS 04-07-2018 TO 04-20-2018 AND 04-20-2018 TO 04-28-2018 AND THE PROBLEM IS STILL THEIR. SPITZER REFUSE TO PAY ANOTHER DEALER I USED AFTER SPITZERS THREE NEGLIGENCE JOBS ON MY VAN FIRST THE FIVE MONTHS IT TOOK TO DISCOVER AFTER MY FIRST OIL CHANGE THE AIR FILTER COVER HAD NOT BEEN LOOK BACK, SECOND, VAN HAD TO BE TOWED IN AFTER I GOT HOME AND WAS TOLD BRAKE DUST WAS CAUSING NOISE. NEXT BAD WHEEL BEARING. THE EXTENDE WARRANTY IS STILL VALID. I NOW PAY FOR ALL NON WARRANTY SERVICE OUTSIDE OF SPITZER BECAUSE I FEAR FOR MY SAFTY WHEN SPITZER PERFORM WORK ON MY VAN. THE VAN WAS BRAND NEW 68 MILES, BUT ITS AS IF I HAD PURCHASED A USE VAN. I HAVE ALL INVOICE OF WORK WHICH EXCEED 5. AFTER TO TWO VISITS SPITZER STILL HAVE NOT/CAN"T SEEM TO REPAIR MY VAN.

NHTSA complaint #11128387 — an unverified report by a vehicle owner.

at 200,000 miles Gresham, OR

SEAT BELTS

OK. I'VE ONLY HAD THIS VEHICLE FOR 2 1/2 YEAR AND I'VE FOUND AFTER A YEAR, IT WAS HARD TO KEEP GAS IN THE VEHICLE EVEN THOUGH I FILLED IT UP AT TIMES, IT WOULD STILL GO OUT , THE DOORS HAVE GOTTEN JAMMED, THE WINDOWS STUCK BECAUSE OF HEAT, LAST YEAR THE SEAT BELTS IN THE BACK STOPPED WORKING AND NOW I HAVE A TRANSMISSION PROBLEM AND THE VEHICLE WILL ONLY GO BACKWARDS. I NEVER KNEW THOSE THINGS COULD HAPPEN TO THIS VEHICLE. ALSO THE ALARM NO LONGER WORKS AFTER 2 YEARS. I HAVE TO TAKE THE KEY OUT JUST TO OPEN THE VEHICLE. WHEN I GOT THE VEHICLE , THERE WAS A CD STUCK IN IT AND RADIO DIDN'T WORK AND COULDN'T BE FIXED.

NHTSA complaint #11113995 — an unverified report by a vehicle owner.

at 200,000 miles Gresham, OR

UNKNOWN OR OTHER

OK. I'VE ONLY HAD THIS VEHICLE FOR 2 1/2 YEAR AND I'VE FOUND AFTER A YEAR, IT WAS HARD TO KEEP GAS IN THE VEHICLE EVEN THOUGH I FILLED IT UP AT TIMES, IT WOULD STILL GO OUT , THE DOORS HAVE GOTTEN JAMMED, THE WINDOWS STUCK BECAUSE OF HEAT, LAST YEAR THE SEAT BELTS IN THE BACK STOPPED WORKING AND NOW I HAVE A TRANSMISSION PROBLEM AND THE VEHICLE WILL ONLY GO BACKWARDS. I NEVER KNEW THOSE THINGS COULD HAPPEN TO THIS VEHICLE. ALSO THE ALARM NO LONGER WORKS AFTER 2 YEARS. I HAVE TO TAKE THE KEY OUT JUST TO OPEN THE VEHICLE. WHEN I GOT THE VEHICLE , THERE WAS A CD STUCK IN IT AND RADIO DIDN'T WORK AND COULDN'T BE FIXED.

NHTSA complaint #11113995 — an unverified report by a vehicle owner.

at 200,000 miles Gresham, OR

ELECTRICAL SYSTEM

OK. I'VE ONLY HAD THIS VEHICLE FOR 2 1/2 YEAR AND I'VE FOUND AFTER A YEAR, IT WAS HARD TO KEEP GAS IN THE VEHICLE EVEN THOUGH I FILLED IT UP AT TIMES, IT WOULD STILL GO OUT , THE DOORS HAVE GOTTEN JAMMED, THE WINDOWS STUCK BECAUSE OF HEAT, LAST YEAR THE SEAT BELTS IN THE BACK STOPPED WORKING AND NOW I HAVE A TRANSMISSION PROBLEM AND THE VEHICLE WILL ONLY GO BACKWARDS. I NEVER KNEW THOSE THINGS COULD HAPPEN TO THIS VEHICLE. ALSO THE ALARM NO LONGER WORKS AFTER 2 YEARS. I HAVE TO TAKE THE KEY OUT JUST TO OPEN THE VEHICLE. WHEN I GOT THE VEHICLE , THERE WAS A CD STUCK IN IT AND RADIO DIDN'T WORK AND COULDN'T BE FIXED.

NHTSA complaint #11113995 — an unverified report by a vehicle owner.

at 90,000 miles Emmetsburg, IA

ELECTRICAL SYSTEM

MY CARAVAN LOSES ALL POWER WHILE DRIVING IN LOW SPEEDS, HIGH SPEEDS, OVER RAILROAD TRACKS, ON THE INTERSTATE!! I HAVE TO STOP IMMEDIATELY AND RESTART. THIS IS A SAFETY ISSUE! IT HAPPENS RANDOMLY AT ANY TIME, I NEVER KNOW WHEN OR IF IT WILL DIE ON ME. I HAVE COMPLAINED TO MY DEALERSHIP AND 2 OTHERS. THEY SAY, NOTHING IS SHOWING ON THE COMPUTER, THERE'S NOTHING WE CAN DO.

NHTSA complaint #11111432 — an unverified report by a vehicle owner.

at 90,000 miles Emmetsburg, IA

ENGINE

MY CARAVAN LOSES ALL POWER WHILE DRIVING IN LOW SPEEDS, HIGH SPEEDS, OVER RAILROAD TRACKS, ON THE INTERSTATE!! I HAVE TO STOP IMMEDIATELY AND RESTART. THIS IS A SAFETY ISSUE! IT HAPPENS RANDOMLY AT ANY TIME, I NEVER KNOW WHEN OR IF IT WILL DIE ON ME. I HAVE COMPLAINED TO MY DEALERSHIP AND 2 OTHERS. THEY SAY, NOTHING IS SHOWING ON THE COMPUTER, THERE'S NOTHING WE CAN DO.

NHTSA complaint #11111432 — an unverified report by a vehicle owner.