Owners have filed 27 complaints
about the 2014 Dodge Caravan with NHTSA between 2016 and 2019.
The largest single group is the electrical system.
Across this model's run it ranks 23 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 3
Against the median year of the Dodge Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 19
3.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2014 Dodge Caravan
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
725.9%
Median failure at 65,314 miles
Engine & Cooling
518.5%
Median failure at 80,000 miles
Body & Structure
311.1%
Median failure at 45,000 miles
Other & Unspecified
27.4%
Median failure at 30,000 miles
Brakes
27.4%
1 crashes, 0 fires · median 56,449 mi
Transmission & Drivetrain
27.4%
Median failure at 80,000 miles
Stability & Traction Control
13.7%
Median failure at 13,000 miles
Seats
13.7%
Median failure at 50,000 miles
Seat Belts
13.7%
Windows, Mirrors & Wipers
13.7%
Median failure at 62,535 miles
Fuel & Propulsion
13.7%
Median failure at 50,000 miles
Airbags
13.7%
Median failure at 131,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
15.6%
25,000 – 49,999 miles
422.2%
50,000 – 74,999 miles
844.4%
75,000 – 99,999 miles
422.2%
100,000 – 149,999 miles
15.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2016peak 5Jul 2019
Recalls on the 2014 Dodge Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 32,899 milesRochester, NHCrash
SERVICE BRAKES
BOUGHT BRAND NEW WITH BAD BRAKES IN 2014 AND WAS NEVER INFORMED BY DEALER UNTIL STATE INSPECTION 2018. LIVES WERE ENDANGER, BECAUSE OF BAD BRAKES VEHICLE WAS DAMAGED ON THE PASSENGER SIDE IN FRONT TO REAR SIDE LIGHT PANEL DUE TO BAD BRAKES THE VEHICLE WAS NOT STATIONARY ON CERTAIN STREETS AND UNSAFE ON WET STREETS.
NHTSA complaint #11079745 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Worcester, MA
ELECTRICAL SYSTEM
I HAVE 2 COMPLAINTS. ONE IS THAT THE DRIVER'S SIDE WINDOW DOESN'T ALWAYS WORK. IT WORKS SOMETIMES AND OTHER TIMES DOES NOT. IT'S AS IF THERE MIGHT BE A LOOSE CONNECTION OR SOMETHING. THE SECOND IS THAT THERE IS A CONSTANT TICKING NOISE IN THE ENGINE. THERE IS NO SIGN OF OIL LEAK. I CHECK IT REGULARLY. MY THOUGHT IS PERHAPS A VALVE OR A BELT. BUT I'M NOT SURE. THE VEHICLE STILL DRIVES. IT HAS NOT BROKEN DOWN.
NHTSA complaint #11229040 — an unverified report by a vehicle owner.
Worcester, MA
ENGINE
I HAVE 2 COMPLAINTS. ONE IS THAT THE DRIVER'S SIDE WINDOW DOESN'T ALWAYS WORK. IT WORKS SOMETIMES AND OTHER TIMES DOES NOT. IT'S AS IF THERE MIGHT BE A LOOSE CONNECTION OR SOMETHING. THE SECOND IS THAT THERE IS A CONSTANT TICKING NOISE IN THE ENGINE. THERE IS NO SIGN OF OIL LEAK. I CHECK IT REGULARLY. MY THOUGHT IS PERHAPS A VALVE OR A BELT. BUT I'M NOT SURE. THE VEHICLE STILL DRIVES. IT HAS NOT BROKEN DOWN.
NHTSA complaint #11229040 — an unverified report by a vehicle owner.
Fredericksburg, VA
ELECTRICAL SYSTEM
THE DRIVER SIDE WINDOW FELL INTO THE DOOR WHEN THE BUTTON WAS PUSHED TO RAISE THE WINDOW. MOTOR AND REGULATOR STOPPED WORKING FOR NO REASON. THE VEHICLE WAS STATIONARY AT THE TIME.
NHTSA complaint #11222069 — an unverified report by a vehicle owner.
at 131,000 milesRural Hall, NC
AIR BAGS
AIRBAG LIGHT GOES ON AND OFF ... TOOK IT FOR DIAGNOSTIC TEST AND WAS TOLD WIRING ISSUE BUT NOT SURE WHICH WIRE
NHTSA complaint #11129944 — an unverified report by a vehicle owner.
at 62,535 milesLakeland, FL
VISIBILITY/WIPER
WINDOW REGULATOR ON DRIVER AND PASSENGER SIDE HAVE BOTH FAILED WITHIN 1 YEAR OF ONE ANOTHER AND THE VEHICLE HAS LESS THAN 65000 MILES. LOOSING WINDOW CONTROL DOES INTERFERE WITH DRIVING IN ADVERSE WEATHER CONDITIONS. THE VEHICLE WAS STATIONARY AND WAS BEING LOWERED AND THEN RAISED NORMALLY USING THE WINDOW CONTROL. THE WINDOW SUDDENLY DROPPED VERY RAPIDLY INTO THE DOOR FRAME.
NHTSA complaint #11124205 — an unverified report by a vehicle owner.
at 67,998 milesMedinah, IL
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON OIL PRESSURE SENSOR WENT BAD
NHTSA complaint #11105211 — an unverified report by a vehicle owner.
Monte Vista, CO
SEAT BELTS
I WENT TO PUT ON PASSENGER BELT WONT ENGAGE AND SIGNAL COMPUTER THAT ANYONE IS SITTING IN SEAT
NHTSA complaint #11102621 — an unverified report by a vehicle owner.
at 40,000 milesLivonia, MI
STRUCTURE:BODY
THE EXTERIOR B-PILLAR ON THE DRIVER'S DOOR FLEW OFF ON THE HIGHWAY MAKING THEM DANGEROUS TO OTHER MOTORISTS AND CONSTRUCTION WORKERS. IT SEEMS THAT THERE ARE MANY COMMENTS ON THE INTERNET ABOUT THIS.
NHTSA complaint #11099317 — an unverified report by a vehicle owner.
Davenport, IA
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT STATED THAT THE BLACK TRIM ON THE DRIVER'S SIDE DOOR AREA, WHICH EXTENDS TO THE REAR DOOR, BLEW OFF WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS SERVICED BY STRIETER LINCOLN MOTOR COMPANY (520 W KIMBERLY RD, DAVENPORT, IA 52806, (563) 391-1500). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE PART BE REPLACED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA complaint #11081068 — an unverified report by a vehicle owner.
at 32,899 milesRochester, NHCrash
SERVICE BRAKES
BOUGHT BRAND NEW WITH BAD BRAKES IN 2014 AND WAS NEVER INFORMED BY DEALER UNTIL STATE INSPECTION 2018. LIVES WERE ENDANGER, BECAUSE OF BAD BRAKES VEHICLE WAS DAMAGED ON THE PASSENGER SIDE IN FRONT TO REAR SIDE LIGHT PANEL DUE TO BAD BRAKES THE VEHICLE WAS NOT STATIONARY ON CERTAIN STREETS AND UNSAFE ON WET STREETS.
NHTSA complaint #11079745 — an unverified report by a vehicle owner.
at 80,000 milesFennimore, WI
POWER TRAIN
ENGINE IS LEAKING OIL WITH A POTENTIAL FOR FIRE. VEHICLE DIES WHILE DRIVING CAUSING LOSS OF CONTROL WITH A CRASH AND INJURY HAZARD. NO START ISSUES. TRANSMISSION NOT SHIFTING CORRECTLY.
NHTSA complaint #11076857 — an unverified report by a vehicle owner.
at 80,000 milesFennimore, WI
ENGINE
ENGINE IS LEAKING OIL WITH A POTENTIAL FOR FIRE. VEHICLE DIES WHILE DRIVING CAUSING LOSS OF CONTROL WITH A CRASH AND INJURY HAZARD. NO START ISSUES. TRANSMISSION NOT SHIFTING CORRECTLY.
NHTSA complaint #11076857 — an unverified report by a vehicle owner.
at 80,000 milesFennimore, WI
SERVICE BRAKES
ENGINE IS LEAKING OIL WITH A POTENTIAL FOR FIRE. VEHICLE DIES WHILE DRIVING CAUSING LOSS OF CONTROL WITH A CRASH AND INJURY HAZARD. NO START ISSUES. TRANSMISSION NOT SHIFTING CORRECTLY.
NHTSA complaint #11076857 — an unverified report by a vehicle owner.
at 65,000 milesRochester, IL
ELECTRICAL SYSTEM
THE PASSENGER DOORS NO LONGER OPEN WITH THE AUTOMATIC SYSTEM. THE PASSENGER WINDOWS IN THE BACK DO NOT WORK ANY LONGER . THE DOOR LOCKS DO NOT LOCK BY THE REMOTE OR BY THE DOOR BUTTON. I HAVE TO MANUALLY PUSH THEM DOWN. AND OCCASIONALLY THE ALL THE LIGHTS JUST LIGHT UP AND BEGIN FLASHING AND DINGING WHILE DRIVING AND JUST SITTING IN PARK. THE ELECTRICAL SYSTEM IS BAD!!!. I HAVE HAD TO REPLACE ONE FUSE IN THE DRIVERS MOTORIZED SEAT. THIS HAS BEEN ON ONGOING PROBLEM SINCE SPRING OF 2017.
NHTSA complaint #11075412 — an unverified report by a vehicle owner.
Dewitt, AR
POWER TRAIN
HARD SHIFTING
NHTSA complaint #11063496 — an unverified report by a vehicle owner.
Dewitt, AR
UNKNOWN OR OTHER
HARD SHIFTING
NHTSA complaint #11063496 — an unverified report by a vehicle owner.
at 30,000 milesBismarck, ND
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE NEW AND SO THERE WAS NEVER ANY STICKERS INSIDE/ON/AROUND THE HEADREST. WHEN REMOVING IT FOR CLEANING/PUTTING ON SEAT COVERS, THE AIR BAG LIGHT CAME ON. AFTER TAKING IT TO THE DEALERSHIP, I WAS INFORMED THAT THERE'S A WIRE CONNECTED TO THE HEAD REST AND IT IS SUPPOSED TO TILT FORWARD IN AN ACCIDENT. NOW, THIS WOULD BE A GREAT SAFETY FEATURE TO HAVE, BUT HOW CAN IT BE CONSIDERED IMPORTANT AND YET NOT HAVE ANY SORT OF INFORMATION ABOUT IT...EXCEPT A TINY LINE SOMEWHERE IN THE MANUAL. SERIOUSLY...WHEN'S THE LAST TIME SOMEONE READ A MANUAL? (OK...HONESTLY I DID YEARS AGO WITH MY FIRST CAR, BUT I LIVED IN THE COUNTRY WITH NO CABLE, NO INTERNET...NO AIR CONDITIONING IN NC! I HAD NOTHING ELSE TO DO, BUT THAT'S NOT REALISTIC!). DODGE IS REFUSING TO FIX THIS AS "IT'S LISTED IN THE MANUAL". HOW CAN I HAVE A SAFETY STICKER ON MY VISOR NOT TO USE THE MIRROR WHILE DRIVING, BUT YET NOT HAVE ANYTHING ON SOMETHING THIS IMPORTANT..AND THIS NEW. I'VE NEVER HAD A VEHICLE BEFORE THAT YOU COULDN'T REMOVE THE HEADREST ON AND NONE OF MY FRIENDS HAD HEARD OF THIS EITHER!
NHTSA complaint #11014588 — an unverified report by a vehicle owner.
at 95,000 milesDecatur, GA
ENGINE
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LANDMARK DODGE OF MORROW, GEORGIA WHERE IT WAS DETERMINED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. IN ADDITION, AN INDEPENDENT MECHANIC (JD AUTO OF DECATUR, GA, LOCATED ON 2450 MORROW DRIVE) REPLACED THE STARTER, ALTERNATOR, AND RADIATOR PRIOR TO THE ENGINE FAILURE DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 09/01/17*LJ
NHTSA complaint #10995403 — an unverified report by a vehicle owner.
at 65,629 milesColumbia, MD
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. WHEN THE KEY WAS INSERTED INTO THE IGNITION, THE VEHICLE FAILED TO START AND THE "BAD KEY" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER (OURISMAN CHRYSLER, JEEP AND DODGE, CLARKSVILLE, MARYLAND). THE TECHNICIAN WAS UNABLE TO REPROGRAM THE COMPUTER SYSTEM DUE TO A FAULTY WIND MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY DID NOT COVER THE WIND MODULE. THE FAILURE MILEAGE WAS 65,629.
NHTSA complaint #10992467 — an unverified report by a vehicle owner.
at 50,000 milesSAN Jacinto, CA
SEATS
DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. THIRD BENCH SEAT WAS FALLING BELOW OTHER SEAT AND WAS NOT EVEN. ALL THESE HAPPENED DURING STATIONARY
NHTSA complaint #10958718 — an unverified report by a vehicle owner.
at 50,000 milesSAN Jacinto, CA
STRUCTURE:BODY
DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. THIRD BENCH SEAT WAS FALLING BELOW OTHER SEAT AND WAS NOT EVEN. ALL THESE HAPPENED DURING STATIONARY
NHTSA complaint #10958718 — an unverified report by a vehicle owner.
at 50,000 milesSAN Jacinto, CA
FUEL/PROPULSION SYSTEM
DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. THIRD BENCH SEAT WAS FALLING BELOW OTHER SEAT AND WAS NOT EVEN. ALL THESE HAPPENED DURING STATIONARY
NHTSA complaint #10958718 — an unverified report by a vehicle owner.
Maple Grove, MN
ELECTRICAL SYSTEM
2014 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO ENGINE COMPARTMENT ANNOYING SOUNDS, BRACKET INSTALLATION TO ELIMINATE THE NOISE, ALTERNATOR REPLACED, WATER AND OIL PUMP REPLACED. DEALERSHIP STILL UNABLE TO REPAIR ENGINE NOISE ISSUE. *SMD
NHTSA complaint #10925808 — an unverified report by a vehicle owner.
Maple Grove, MN
ENGINE AND ENGINE COOLING
2014 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO ENGINE COMPARTMENT ANNOYING SOUNDS, BRACKET INSTALLATION TO ELIMINATE THE NOISE, ALTERNATOR REPLACED, WATER AND OIL PUMP REPLACED. DEALERSHIP STILL UNABLE TO REPAIR ENGINE NOISE ISSUE. *SMD
NHTSA complaint #10925808 — an unverified report by a vehicle owner.
at 51,850 milesHowell, NJ
ELECTRICAL SYSTEM
WHILE DRIVING THIS CAR ABOUT THREE MINUTES ALL THE DASH WARNING LIGHTS CAME ON AND THE CAR'S LIGHTS DIMMED. THE MOTOR AND TRANSMISSION SEEMED TO LABOR AND THE ENGINE QUIT. I PULLED OVER ONTO A GRASS AREA OFF OF THE ROADWAY. CALLED FOR A TOW AND HAD THE ALTERNATOR REPLACED. THE COST TO REPAIR WAS $584.57
NHTSA complaint #10927594 — an unverified report by a vehicle owner.