816 of the
14,200 complaints filed about the Dodge Caravan
are about the body and structure —
6% of everything owners reported.
The worst model year for it is 1993.
The door locks do not work for the sliding doors or the passenger side of the vehicle. We tried to fix this issue by checking the door lock fuse out to make sure it was okay, and it was. The driver's side is the only one that locks. The passenger door lock will not push down and lock when pressed down manually. I feel this is a safety issue and I have seen that others online are having problems with their door locks not working or getting stuck and not unlocking. I don't understand why there is no recall on this issue with the 2005 Dodge Grand Caravan. This is a serious safe issue on any vehicle. My sliding doors have to be manually locked and as I said, the passenger side won't lock, so it's dangerous for me to have passengers. My local Dodge dealership offered to diagnose it, but it's $125.00 for them to just find out what's causing this if they could even do that. Clearly it is an issue of some kind since one door locks. Can you please look into this? Again, I know others have had door lock issues with the Dodge Caravan. Why hasn't this been fixed and recalled already? This is very frustrating. Also, I don't remember the exact date I purchased my vehicle in June, so I've given it my best guess. Thank you for your time in reviewing this. Resolution that fixes this for myself and everyone else who is dealing with this, would be much appreciated.
NHTSA complaint #11446727 — an unverified report by a vehicle owner.
ORIGINALLY HAD TAKEN CAR IN FOR RECALL. THE RECALL WAS FOR BOTH DOORS. THE DEALER HAD DELIVERED THE CAR AND TOLD ME I WOULD BE CONTACTED FOR REPAIR ON THE PASSENGER DOOR ONCE THE PARTS WERE IN STOCK. AFTER MONTHS OF WAITING I FINALLY CONTACTED THEM AND WAS TOLD THAT THE PARTS WERE IN STOCK. I MADE THE APPOINTMENT AND WHEN I WAS SET TO DROP OFF THE VAN I WAS TOLD THAT I WAS GOING TO BE CHARGED BECAUSE IT HAS BEEN PUT IN AS COMPLETE IN THE DEALERS RECORDS BUT SHOWED PARTS NOT INSTALLED. I WAS TOLD TO CONTACT DODGE AND LEFT THE VAN THERE OVERNIGHT. THE NEXT DAY I SPENT A LOT OF TIME ON THE PHONE TO GET THE RUNAROUND WITH DODGE. I PICKED UP THE CAR AND DIDN'T HAVE THE REPAIR DONE. MY FAMILY HAS USED THE VAN EVER SINCE. I HAVE ALWAYS PUT OFF REPAIRING IT BECAUSE IT WAS A RECALL THAT BROKE DOWN AS DESCRIBED IN THE RECALL VERBATIM AND IS A HAZARD FOR MULTIPLE REASONS AND I WOULD BLAME DODGE DIRECTLY IF ANYTHING WERE TO HAPPEN. I HAVE CONTACTED THEM SEVERAL TIMES THROUGH OUT THE LAST FEW YEARS TRYING TO RECTIFY THIS EGREGIOUS SITUATION. I WAS TOLD THAT THE RECORDS INDICATE ONLY ONE SIDE WAS REPAIRED HOWEVER THE RECALL STILL TO THIS DAY SHOWS COMPLETE. I TAKE PRIDE IN BUYING AND MAINTAINING AN 'AMERICAN MADE' PRODUCT AND WOULD HAVE FIXED THIS SEVERAL TIMES OVER HAD IT NOT BEEN FOR PRINCIPLE. DODGE DOES NOT SEEM TO BE CONCERNED FOR A CUSTOMER WHO IS A FAMILY MAN. I PROTECT MY FAMILY WITH MY OWN LIFE. IT IS DIFFICULT TO ONLY USE ONE DOOR WHEN PARKING ON A BUSY STREET WITH 2-5 CHILDREN WHO ARE FORCED TO GET OUT ONTO A BUSY STREET IF THAT IS THE ONLY OPTION. IT CAN BE VERY RISKY. EVEN PICKING THEM UP FROM SCHOOL THEY ARE MADE TO WALK TO THE DRIVERS SIDE OF THE CAR EVEN THOU THE PICK UP SIDE IS ON THE PASSENGER. SECONDLY MY MAIN ISSUE IS A SHORT WHILE DRIVING. PROTRUDING WIRES COULD BE PINCHED IF THE DOOR IS USED WHICH COULD LEAD TO A FIRE OR FAULT IN THE DOOR FUNCTIONALITY
NHTSA complaint #11377618 — an unverified report by a vehicle owner.
VEHICLE WAS IN MOTION- WHILE DRIVING ALONG I HEARD AND FELT A LOUD NOISE (BOOM) FROM REAR OF VEHICLE-VEHICLE THEN SWERVED WILDLY OUT OF CONTROL SPINNING AROUND AND TAKING DOWN SIGNS, MAILBOX-AFTER LOOKING AT VAN IT IS APPARENT THAT THE REAR AXLE SLID BACKWARDS IN WHEEL WELL. WHILE BODY IS RUST FREE, UNDERCARRIAGE HAS EXCESSIVE RUST IN SPRING HANGER AREA-VAN HAS BEEN PARKED ON PAVEMENT ITS ENTIRE LIFE.
NHTSA complaint #11377333 — an unverified report by a vehicle owner.
MY DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCK POSITION. CANT OPEN IT WITH THE FOB OR MANUALLY. NO WARNING JUST STOPPED WORKING. I HAVE SMALL CHILDREN THIS IS A HAZARD TO NOT BE ABLE TO OPEN THIS DOOR.
NHTSA complaint #11219283 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR SEIZED AND REMAINED STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR, "UNLOCK DOOR TO OPEN" APPEARED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED, BUT THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11192366 — an unverified report by a vehicle owner.
THE SLIDING DOOR LATCH MALFUNCTION WHERE DOOR COMES OPEN WHILE DRIVING THE AUTO LOCK ALSO MALFUNCTIONING. I'M A MASTER MECHANIC AND THIS ISN'T THE FIRST TIME I HEARD OF THIS PROBLEM ON THESE VEHICLES. MOPAR NEEDS TO HAVE THESE VEHICLES RECALLED BEFORE SOMEONE GETS HURT OR THEIR PET FALLS OUT.
NHTSA complaint #11175972 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
NHTSA complaint #11166465 — an unverified report by a vehicle owner.
THE EXTERIOR B-PILLAR ON THE DRIVER'S DOOR FLEW OFF ON THE HIGHWAY MAKING THEM DANGEROUS TO OTHER MOTORISTS AND CONSTRUCTION WORKERS. IT SEEMS THAT THERE ARE MANY COMMENTS ON THE INTERNET ABOUT THIS.
NHTSA complaint #11099317 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 DODGE CARAVAN. THE CONTACT STATED THAT THE BLACK TRIM ON THE DRIVER'S SIDE DOOR AREA, WHICH EXTENDS TO THE REAR DOOR, BLEW OFF WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS SERVICED BY STRIETER LINCOLN MOTOR COMPANY (520 W KIMBERLY RD, DAVENPORT, IA 52806, (563) 391-1500). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THE PART BE REPLACED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA complaint #11081068 — an unverified report by a vehicle owner.
FRONT DOOR HINGE MOUNT SHEET METAL TEARS OR CRACKS. DOOR LATCHES FAIL DO TO SAGGING DOORS. SHEET METAL HAS CRACKED GOING BACK INTO THE FIRE WALL BULKHEAD. DOORS CAN FLY OPEN ON OUTSIDE TURNS WITH OUT WARNING, POTENTIALLY DISLODGING PASSENGETS.
NHTSA complaint #10978515 — an unverified report by a vehicle owner.
DRIVERS SEAT WAS RELEASING AND RECLINING, VAN DOOR BEHIND DRIVERS SEAT COMPLETELY CAME OFF THE TRACK AND BENT THE RAILING AND THE BLACK STOPPER CAME OFF, SEVERAL TIMES MY ENGINE LIGHT CAME ON AND I SMELLED GAS ON 1 INCIDENT AND SHORTLY AFTER FIXING IT MY ENGINE LIGHT CAME ON AGAIN. TRIM ON BOTH SLIDING DOORS WERE COMING OFF. THIRD BENCH SEAT WAS FALLING BELOW OTHER SEAT AND WAS NOT EVEN. ALL THESE HAPPENED DURING STATIONARY
NHTSA complaint #10958718 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR COULD NOT OPEN OR CLOSE CORRECTLY. THERE WAS ALSO RUST ON THE SIDE PANEL THAT PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,453. UPDATED 08/02/16
NHTSA complaint #10874034 — an unverified report by a vehicle owner.
I WAS HIT BY AND 18 WHEELER ON THE FREE WAY IN NO AIRBAGS DEPLOY CAUSING ME TO HAVE SURGERY ON MY SHOULDER IN I WAS DRIVING A COMPANY CAR I WORK FOR ENTERPRISE IN I WAS WANT TO FIND A GOOD LAWYER THAT HANDLE CASE OR AIRBAGS MY PHONE NUMBER IS [XXX] I WAS DRIVING A DODGE CARAVAN 2015 I KNOW ALOT OF PEOPLE WITH BIG FAMILY DRIVES CARAVAN IN I MIGHT CAN SAVE SOMEONE LIFE IF I CAN MAKE SURE IN THE FUTURE THIS NEVER HAPPEN AGAIN WITH THE AIRBAGS NOT DEPLOYING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10863413 — an unverified report by a vehicle owner.
MANUALLY OPERATED SLIDING DOOR WILL NOT UNLOCK MAKING THE DOOR UNABLE TO BE OPENED. HOWEVER DRIVING DOWN THE HIGHWAY THE DOOR WILL OPEN ON ITS OWN. ONLY THE SAFETY LATCH KEEPS THE DOOR FROM OPENING ALL THE WAY. I CALLED DETROIT (800-423-6343 REP KAREN) AND REPORTED THE PROBLEM. SHE HAD ME CALL THE DEALER TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT. AS THE CAR IS JUST OUT OF WARRANTY, REPAIRS MAY OR MAY NOT BE COVERED.
NHTSA complaint #10854752 — an unverified report by a vehicle owner.
THE VEHICLE HAS AN UNUSUAL AMOUNT OF RUST ON THE DOOR PANELS AND BOTTOM CHASE. I'VE HAD TO REPLACE THE MUFFLER DUE TO RUST AND YOU CAN VISIBLY SEE NEAR THE DOOR PANELS A HOLE IS FORMING DUE TO DAMAGES FROM RUST/CORROSION. THE VEHICLE IS TYPICALLY KEPT INDOORS AND SHOULD NOT BE EXPERIENCING THESE KINDS OF DAMAGES.
NHTSA complaint #10819094 — an unverified report by a vehicle owner.
WHILE TURNING INTO A PARKING SPACE I TOUCHED BREAK AND THE VAN ACCELERATED TO FULL THROTTLE. THE VAN JUMPED THE CURB AND WAS HEADING TOWARD 3 PEOPLE, I TURNED THE STEERING WHEEL ENOUGH TO HIT A LIGHT POLE INSTEAD OF THEM. THE VAN QUIT RACING FOR A FEW SECONDS AND THEN REVVED UP AGAIN. THE LIGHT POLE FELL AND I WAS AGAIN HEADED TOWARD THE PEOPLE. I PUT BOTH FEET ON THE BREAK AND WAS ABLE TO STOP THE VAN, BUT NOT BEFORE HITTING THE PEOPLE. LUCKILY THEY WERE JUST BRUISED BECAUSE I JUST BUMPED THEM AND DIDN'T RUN OVER THEM. THIS ALL HAPPENED IN A MATTER OF SECONDS. I ALMOST KILLED SOME PEOPLE AND NO LONGER HAVE TRANSPORTATION BECAUSE THE VAN WAS TOTALED.
NHTSA complaint #10724131 — an unverified report by a vehicle owner.
9/8/2008 I WAS TRAVELING ON IR80 & I MUST OF SWERVED A BIT & THE VAN STRUCK A DOT PADDLE MARKER @ HUMBOLDT MILE MARKER 45 IN NEVADA. THE VAN BECAME ENGULFED IN FLAMES & OVERTURNED SIDEWAYS AT LEAST 4 TIMES. MY MOTHER & FATHER PARRISHED AS A RESULT OF THIS ACCIDENT, BURNED SO MUCH THEY COULDN'T RECOGNIZE THEIR GENDER. MY WIFE & I ESCAPED WITH HER GETTING SEVERELY BURNED ABOUT 76% & I ABOUT 68%, WE WAS TRANSPORTED TO HUMBOLTD HOSPITAL THEN AIR TRANSPORTED TO U OF U BURN CENTER SALT LAKE CITY UTAH WHERE SHE SPENT ABOUT 7 MONTHS IN CCU BURN UNIT & I ABOUT 3 MONTHS. THE MARKER POST WAS UPROOTED & STRUCK THE UNDERCARRIAGE OF THE VAN & DETACHED THE FUEL LINE THEN PUNCTURED THE CROSS MEMBER & DEPOSITING THE FUEL LINE IN THE HOLE THE FIRE STARTED THEN WE OVERTURNED WITH A SERIES OF EXPLOSIONS. A MECHANIC EXPLAINED THE SEVERED FUEL LINE WAS A RETURN LINE FROM THE EVAP.CANISTER TO THE FUEL TANK & THAT THE FUEL SYSTEM STAYED AT 49 PSI BEING FED BY AN ELECTRIC FUEL PUMP I REMEMBER DRIVING SPEAKING WITH MY FATHER, MY WIFE & MOM WAS SLEEPING IN THE BACK SEAT THEN I WOKE UP ON FIRE TRYING TO ESCAPE THE WRECKAGE, I HOLLERED @ MY WIFE & I ROLLED OUT OF THE VAN. MY WIFE CHECKED MOM SHE WAS DEAD THEN ANOTHER EXPLOSION BLEW MY WIFE TO THE FRONT SEAT BETWEEN WHERE MY DAD & I SAT, SHE GRABBED DAD BUT HE WOULDN'T COME CAUSE OF MOM. TWO PEOPLE MOVED MY WIFE AFTER MY FATHER SHOVED HER OUT. I STARTED BACK TO THE VAN WHEN ANOTHER EXPLOSION ENGULFED MY FATHER. I DROPPED TO MY KNEES & TOLD A BYSTANDER I JUST KILLED MY MOTHER & FATHER. MY CHILDREN & FAMILY HIRED A BIG TIME LAWYER & IT WAS LOOKING GOOD UNTIL CHRYSLER FILED FOR BANKRUPTCY & CLEARED THEM FROM ALL LAWSUITS PRIOR TO THEIR BANKRUPTCY. MY LAWYER HAD TO WALK AWAY WITH A $30,000 LOSS, SHE WAS 44 & I WAS 48 YEARS OLD PRIME TIME OF OUR LIFE WE STILL BATTLE HEALTH ISSUES FROM THE BURNS & NEVER GOT A RED CENT FROM CHRYSLER.
NHTSA complaint #10694731 — an unverified report by a vehicle owner.