Owners have filed 112 complaints
about the 2011 Dodge Caravan with NHTSA between 2014 and 2021.
The largest single group is the electrical system.
Across this model's run it ranks 22 of 23 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 11
Against the median year of the Dodge Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.3%
1,000 – 9,999 miles
22.7%
10,000 – 24,999 miles
34.0%
25,000 – 49,999 miles
1216.0%
50,000 – 74,999 miles
3141.3%
75,000 – 99,999 miles
1621.3%
100,000 – 149,999 miles
810.7%
150,000+ miles
22.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2014peak 8Aug 2021
NHTSA investigations into the 2011 Dodge Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP14004Opened 25 Sep 2014Closed 24 Jul 2015ELECTRICAL SYSTEM
Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to...
Recalls on the 2011 Dodge Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 44,137 milesThornton, COFire1 injured
AIR BAGS
AT 7:40AM, THURSDAY 3/5/ 15 I WAS DRIVING MY VEHICLE TO GO DROP MY SON OFF AT SCHOOL THE WIPER BLADE STARTED GOING ON AND OFF BY THEMSELVES AND THEN SMOKE STARTED COMING FROM UNDERNEATH THE HORN ON THE STEERING WHEEL AND THEN THE AIRBAG DEPLOYED HITTING MY HAND AND BURNING MY LEFT HAND IT FILLED MY VAN FULL OF SMOKED WHERE WE COULDN'T SEE I ALMOST GOT INTO AN ACCIDENT I PULLED THE VEHICLE OVER ROLL THE WINDOWS DOWN CLEAR IT OUT ALL THE SMOKE THEN I DROPPED MY SON OFF AT SCHOOL DROVE THE VEHICLE TO THE CLOSEST DEALERSHIP TOOK PICTURES OF THE WIPER BLADES, THE AIRBAG DEPLOYING, THE TIME, THE TRAFFIC IN THE BACKGROUND, TO PROVE THAT I WAS NOT IN AN ACCIDENT. THE SERVICE ADVISOR AT LARRY H MILLER CHRYSLER JEEP WAS VERY RUDE TOLD ME THAT I WOULD PROBABLY END UP PAYING FOR THIS OR THAT I COULD CALL MY INSURANCE COMPANY I LEFT THE VEHICLE AT THE DEALERSHIP GOT A CALL LATER ON THIS EVENING SAYING THAT THEY WERE GOING TO CONTACT CHRYSLER SO I WENT AHEAD AND CALLED CHRYSLER MYSELF GOT INTO AN ARGUMENT WITH THEM. THEY TOLD ME THAT THEY WERE GOING TO INVESTIGATE IT AND THEY PUT THE VEHICLE ON HOLD FOR ANY REPAIRS UNTIL THE INVESTIGATION WAS DONE AND NOW IN THE MEANTIME I AM A SINGLE FATHER WITH FIVE CHILDREN I HAVE NO VEHICLE AND THEY WILL NOT OFFER ME A RENT A CAR WHEN I CALL AND LEAVE A MESSAGE FOR THE SERVICE ADVISOR OR THE SERVICE MANAGER AT THE DEALERSHIP THEY IGNORE MY PHONE CALLS AND DO NOT RETURN MY PHONE CALLS WHEN I CALL CHRYSLER THEY TELL ME THAT THEY HAVE SENT ME OVER TO THE ACCIDENT CLAIMS DEPARTMENT AND THAT THEY ARE WAITING FOR FURTHER WORD. I HEARD FROM ANOTHER DODGE CARAVAN ON HER THAT THIS COULD POSSIBLY TAKE UP TO 3 MONTHS OF ARBITRATION BEFORE I EVEN HAVE AN ANSWER AS TO WHEN OR HOW OR WHERE MY VEHICLE WILL BE REPAIRED FIXED OR REPLACED.
NHTSA complaint #10692970 — an unverified report by a vehicle owner.
at 44,137 milesThornton, COFire1 injured
STEERING
AT 7:40AM, THURSDAY 3/5/ 15 I WAS DRIVING MY VEHICLE TO GO DROP MY SON OFF AT SCHOOL THE WIPER BLADE STARTED GOING ON AND OFF BY THEMSELVES AND THEN SMOKE STARTED COMING FROM UNDERNEATH THE HORN ON THE STEERING WHEEL AND THEN THE AIRBAG DEPLOYED HITTING MY HAND AND BURNING MY LEFT HAND IT FILLED MY VAN FULL OF SMOKED WHERE WE COULDN'T SEE I ALMOST GOT INTO AN ACCIDENT I PULLED THE VEHICLE OVER ROLL THE WINDOWS DOWN CLEAR IT OUT ALL THE SMOKE THEN I DROPPED MY SON OFF AT SCHOOL DROVE THE VEHICLE TO THE CLOSEST DEALERSHIP TOOK PICTURES OF THE WIPER BLADES, THE AIRBAG DEPLOYING, THE TIME, THE TRAFFIC IN THE BACKGROUND, TO PROVE THAT I WAS NOT IN AN ACCIDENT. THE SERVICE ADVISOR AT LARRY H MILLER CHRYSLER JEEP WAS VERY RUDE TOLD ME THAT I WOULD PROBABLY END UP PAYING FOR THIS OR THAT I COULD CALL MY INSURANCE COMPANY I LEFT THE VEHICLE AT THE DEALERSHIP GOT A CALL LATER ON THIS EVENING SAYING THAT THEY WERE GOING TO CONTACT CHRYSLER SO I WENT AHEAD AND CALLED CHRYSLER MYSELF GOT INTO AN ARGUMENT WITH THEM. THEY TOLD ME THAT THEY WERE GOING TO INVESTIGATE IT AND THEY PUT THE VEHICLE ON HOLD FOR ANY REPAIRS UNTIL THE INVESTIGATION WAS DONE AND NOW IN THE MEANTIME I AM A SINGLE FATHER WITH FIVE CHILDREN I HAVE NO VEHICLE AND THEY WILL NOT OFFER ME A RENT A CAR WHEN I CALL AND LEAVE A MESSAGE FOR THE SERVICE ADVISOR OR THE SERVICE MANAGER AT THE DEALERSHIP THEY IGNORE MY PHONE CALLS AND DO NOT RETURN MY PHONE CALLS WHEN I CALL CHRYSLER THEY TELL ME THAT THEY HAVE SENT ME OVER TO THE ACCIDENT CLAIMS DEPARTMENT AND THAT THEY ARE WAITING FOR FURTHER WORD. I HEARD FROM ANOTHER DODGE CARAVAN ON HER THAT THIS COULD POSSIBLY TAKE UP TO 3 MONTHS OF ARBITRATION BEFORE I EVEN HAVE AN ANSWER AS TO WHEN OR HOW OR WHERE MY VEHICLE WILL BE REPAIRED FIXED OR REPLACED.
NHTSA complaint #10692970 — an unverified report by a vehicle owner.
at 44,137 milesThornton, COFire1 injured
ELECTRICAL SYSTEM
AT 7:40AM, THURSDAY 3/5/ 15 I WAS DRIVING MY VEHICLE TO GO DROP MY SON OFF AT SCHOOL THE WIPER BLADE STARTED GOING ON AND OFF BY THEMSELVES AND THEN SMOKE STARTED COMING FROM UNDERNEATH THE HORN ON THE STEERING WHEEL AND THEN THE AIRBAG DEPLOYED HITTING MY HAND AND BURNING MY LEFT HAND IT FILLED MY VAN FULL OF SMOKED WHERE WE COULDN'T SEE I ALMOST GOT INTO AN ACCIDENT I PULLED THE VEHICLE OVER ROLL THE WINDOWS DOWN CLEAR IT OUT ALL THE SMOKE THEN I DROPPED MY SON OFF AT SCHOOL DROVE THE VEHICLE TO THE CLOSEST DEALERSHIP TOOK PICTURES OF THE WIPER BLADES, THE AIRBAG DEPLOYING, THE TIME, THE TRAFFIC IN THE BACKGROUND, TO PROVE THAT I WAS NOT IN AN ACCIDENT. THE SERVICE ADVISOR AT LARRY H MILLER CHRYSLER JEEP WAS VERY RUDE TOLD ME THAT I WOULD PROBABLY END UP PAYING FOR THIS OR THAT I COULD CALL MY INSURANCE COMPANY I LEFT THE VEHICLE AT THE DEALERSHIP GOT A CALL LATER ON THIS EVENING SAYING THAT THEY WERE GOING TO CONTACT CHRYSLER SO I WENT AHEAD AND CALLED CHRYSLER MYSELF GOT INTO AN ARGUMENT WITH THEM. THEY TOLD ME THAT THEY WERE GOING TO INVESTIGATE IT AND THEY PUT THE VEHICLE ON HOLD FOR ANY REPAIRS UNTIL THE INVESTIGATION WAS DONE AND NOW IN THE MEANTIME I AM A SINGLE FATHER WITH FIVE CHILDREN I HAVE NO VEHICLE AND THEY WILL NOT OFFER ME A RENT A CAR WHEN I CALL AND LEAVE A MESSAGE FOR THE SERVICE ADVISOR OR THE SERVICE MANAGER AT THE DEALERSHIP THEY IGNORE MY PHONE CALLS AND DO NOT RETURN MY PHONE CALLS WHEN I CALL CHRYSLER THEY TELL ME THAT THEY HAVE SENT ME OVER TO THE ACCIDENT CLAIMS DEPARTMENT AND THAT THEY ARE WAITING FOR FURTHER WORD. I HEARD FROM ANOTHER DODGE CARAVAN ON HER THAT THIS COULD POSSIBLY TAKE UP TO 3 MONTHS OF ARBITRATION BEFORE I EVEN HAVE AN ANSWER AS TO WHEN OR HOW OR WHERE MY VEHICLE WILL BE REPAIRED FIXED OR REPLACED.
NHTSA complaint #10692970 — an unverified report by a vehicle owner.
at 45,000 milesMerritt Island, FLCrash
TIRES
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN WITH A BF GOODRICH TIRES (N/A), TIRE LINE: ADVANTAGE T/A, TIRE SIZE: 225/55/R16. THE CONTACT STATED THAT WHILE DRIVING THE FRONT DRIVERS SIDE TIRE BLEW OUT CAUSING THE CONTACT TO CRASH INTO A WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TIRE FAILED AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 45,000 AND THE TIRE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10611331 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Sarasota, FL
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2011 Dodge Caravan. The contact stated that the vehicle failed to start up without warning. Her father inspected under the hood and discovered that the wiring within the fuse box was melting due to the fuel pump relay. The contact went to an independent mechanic where she purchased jump wire cables and fuses. Her father repaired the vehicle and the vehicle resumed normal driving operation. Recently, while her son was stopped at a stop light, the vehicle began shaking and shut-off without warning. Her son was able to restart the vehicle however, the failure returned soon after start-up. Upon inspection, the contact discovered that the replacement wires had started melting. Despite the failure, the contact's son was able to drive the vehicle home where it remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was not available.
NHTSA complaint #11430425 — an unverified report by a vehicle owner.
Renton, WA
FUEL/PROPULSION SYSTEM
FUEL PUMP RELAY FAULTY RESULTING IN HESITATION STALLING WHILE IN MOTION OR INABILITY IT START WHILE STATIONARY.
NHTSA complaint #11184370 — an unverified report by a vehicle owner.
at 87,000 milesMilaca, MN
UNKNOWN OR OTHER
NOT STARTING , STALLS, THEY SAID THE TIPM 1500.00 REPAIR. SAFETY ISSUE.
NHTSA complaint #11175912 — an unverified report by a vehicle owner.
Pueblo, CO
ELECTRICAL SYSTEM
SLIDING DOORS WILL OPEN AUTOMATICALLY AS I'M DRIVING. HEATER STAYS STUCK ON ON. WHILE DRIVING THE VAN WILL SHUT OFF. ITS A SAFETY ISSUE WHEN I HAVE 4 SMALL CHILDREN IN THE VAN WITH ME.
NHTSA complaint #11161449 — an unverified report by a vehicle owner.
at 99,158 milesArlington, TX
ENGINE
WHILE COMING TO A RED LIGHT THE ENGINE JUST STOP WITHOUT WARNING. THE VEHICLE WILL NOT START AFTER SEVERAL ATTEMPTS.
NHTSA complaint #11118646 — an unverified report by a vehicle owner.
at 99,158 milesArlington, TX
FUEL/PROPULSION SYSTEM
WHILE COMING TO A RED LIGHT THE ENGINE JUST STOP WITHOUT WARNING. THE VEHICLE WILL NOT START AFTER SEVERAL ATTEMPTS.
NHTSA complaint #11118646 — an unverified report by a vehicle owner.
Atlanta, GA
ELECTRICAL SYSTEM
THE TIPN IS BAD. WE HAVE SEVERAL DODGE CARAVANS THAT HAVE THE SAME ISSUE.
NHTSA complaint #11110812 — an unverified report by a vehicle owner.
at 35,000 milesPittsburgh, PA
SERVICE BRAKES
I BOUGHT THIS MINIVAN IN 2011. I DO NOT DRIVE MUCH SO IT CURRENTLY HAS LESS THAN 35,000 MILES ON IT. NONETHELESS, I HAVE HAD TO REPLACE THE BRAKES AND ROTORS 4 TIMES (MAYBE 5) SINCE I HAVE OWNED IT. I JUST HAD THEM REPLACED AGAIN IN NOVEMBER, AND YET 7 MONTHS LATER, I HAVE TO DO IT AGAIN. I HAVE ONLY PUT SOME 3,000 MILES ON IT SINCE THE LAST REPLACEMENT. SOMETHING IS SERIOUSLY WRONG. THE BRAKES BEGAN SQUEAKING AND VERY QUICKLY (LIKE A DAY OR TWO WITHOUT MY HARDLY DRIVING IT) TO THE ROTORS BEING GONE AS MY PEDALS ARE VIBRATING. I KNOW OTHERS ARE COMPLAINING ABOUT THIS HERE AND ALL OVER THE INTERNET. SOMETHING HAS TO BE DONE ABOUT THIS. IT IS A SERIOUS SAFETY ISSUE. NOT TO MENTION, INCREDIBLY COSTLY TO KEEP UP WITH THESE COSTS THAT I CANNOT AFFORD.
NHTSA complaint #11102675 — an unverified report by a vehicle owner.
at 280,000 milesAustin, TX
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER AND RADIO OPERATING, THE ABS AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 371-6863), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11100066 — an unverified report by a vehicle owner.
at 280,000 milesAustin, TX
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING UNKNOWN SPEEDS WITH THE AIR CONDITIONER AND RADIO OPERATING, THE ABS AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 371-6863), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 280,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11100066 — an unverified report by a vehicle owner.
Sioux City, IA
UNKNOWN OR OTHER
REAR A/C EVAPORATOR IS BAD, NEEDING REPLACED. VEHICLE HAS 57000 MILES.
NHTSA complaint #11096483 — an unverified report by a vehicle owner.
Sioux City, IA
ELECTRICAL SYSTEM
REAR A/C EVAPORATOR IS BAD, NEEDING REPLACED. VEHICLE HAS 57000 MILES.
NHTSA complaint #11096483 — an unverified report by a vehicle owner.
at 35 milesRoanoke, TX
ELECTRICAL SYSTEM
AFTER DRIVING AT HIGHWAY SPEEDS FOR 2 HOURS, WHEN RETURNING HOME AND SHUTTING OFF THE ENGINE, I HEARD WHIRLING NOISES COMING FROM MY FUEL TANK. UPON MOVING THE VEHICLE, 30 MINUTES LATER, THE VAN EXPERIENCED A ROUGH START. THE FOLLOWING MORNING, THE BATTERY WAS DEAD. AFTER JUMPING OFF THE VEHICLE, IT RAN SMOOTHLY BUT I AM CONCERNED THIS WILL HAPPEN AGAIN.
NHTSA complaint #11064375 — an unverified report by a vehicle owner.
Marion, AR
POWER TRAIN
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
NHTSA complaint #11057094 — an unverified report by a vehicle owner.
Marion, AR
ENGINE
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
NHTSA complaint #11057094 — an unverified report by a vehicle owner.
Marion, AR
FUEL/PROPULSION SYSTEM
THE VAN IS HAVING PROBLEMS STARTING UP IT'S LIKE THE STARTER IS NOT GETTING ENOUGH FUEL AND MY THERMOMETER JUST WENT OUT ONE DAY MY VAN WOULD NOT WORK. I GOT HOME FROM WORK WENT IN THE HOUSE CAM E BACK OUT TO GO TO OTHER STORE AND THE REMOTE WOULDN'T WORK THE VEHICLE I REPLACED THE BATTERY AND IT STILL DIDN'T WORK SO MESSED AROUND WITH THE FUSE BOX AND AND AFTER I DONE THAT IT STARTED RIGHT UP I ALSO HAD TO BYPASS THE TIPM SO THAT THE VAN WOULD START PROPERLY AND NOT MAKE MY STARTER STICK
NHTSA complaint #11057094 — an unverified report by a vehicle owner.
at 40,500 milesBloomington, IN
VEHICLE SPEED CONTROL
THE SPEED CONTROL FAILED TO TURN OFF WHEN THE CANCEL BUTTON WAS PRESSED. THE SPEED CONTROL WAS TURNED ON AND THE INDICATOR/LIGHT SHOWED THAT THE CRUISE CONTROL WAS WORKING. AS I APPROACHED A STOPLIGHT AT ABOUT 60 MPH, I PRESSED THE CANCEL BUTTON BUT NOTHING HAPPENED. AT THIS TIME I SAW THAT THE CRUISE INDICATOR WAS NOT SHOWING. I PRESSED THE CANCEL SEVERAL TIMES BUT THE CRUISE WAS STILL ENGAGED. I THEN TAPPED THE BRAKE AND THE CRUISE CONTROL DISENGAGED. FROM THIS TIME ON WHEN I TRIED THE CRUISE CONTROL IT WOULD SOMETIMES TURN ON AND SOMETIMES NOT. I TOOK THE VEHICLE TO THE LOCAL DODGE DEALER AND THEY REPLACED THE SWITCH. PROBLEM I SEE IS THAT THE CRUISE WAS ENGAGED, WITHOUT ANY INDICATOR LIGHT, AND WOULD NOT CANCEL.
NHTSA complaint #11053622 — an unverified report by a vehicle owner.
at 92,000 milesLynbrook, NY
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18
NHTSA complaint #11053502 — an unverified report by a vehicle owner.
at 92,000 milesLynbrook, NY
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GARDEN CITY JEEP CHRYSLER DODGE RAM, 283 N. FRANKLIN STREET, HEMPSTEAD, NY 11550), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE THE WIN MODULE AND POWER TRAIN CONTROL MODULE WERE DETERMINED TO BE THE FAILED COMPONENTS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IT WAS THEN DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *TT UPDATED 8/16/18
NHTSA complaint #11053502 — an unverified report by a vehicle owner.
LOS Angeles, CA
ELECTRONIC STABILITY CONTROL (ESC)
MY VECHILE WAS NOT TURNING WE TRIED TO TURN IT ON SEVERAL TIME AND IT GIVES US A CLICKING SOUND AND THEN A FUEL SENSOR INDICATED . WHICH IT HAS GAS I DON'T KNOW WHAT WRONG WITH IT.
NHTSA complaint #11031790 — an unverified report by a vehicle owner.
at 60,000 milesPinellas Park, FL
AIR BAGS
TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.
NHTSA complaint #11024176 — an unverified report by a vehicle owner.
at 60,000 milesPinellas Park, FL
ELECTRICAL SYSTEM
TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.
NHTSA complaint #11024176 — an unverified report by a vehicle owner.
at 60,000 milesPinellas Park, FL
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL -- I HAVE CHANGED THE ALTERNATOR, STARTER , HAD THE ELECTRICAL BOX WORKED ON BY MY MECHANIC. AT THIS MOMENT MY VEHICLE DOES NOT START AND HASN'T STARTED FOR A WEEK. 3 YEARS AGO THE VEHICLE STOP IN THE MIDDLE OF TRAFFIC WHILE MY DAUGHTER WAS DRIVING. IT WOULD NOT START OR TURN OVER., HAD TO BE PUSHED INTO A PARKING LOT.
NHTSA complaint #11024176 — an unverified report by a vehicle owner.
at 48,000 milesSantee, CA
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START WITH NO WARNING. THE CONTACT MENTIONED THAT AT TIMES HE WOULD HEAR A CLICKING SOUND WHILE ATTEMPTING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO CARL BURGER CHRYSLER JEEP DODGE RAM WORLD: 8355 HERCULES ST, LA MESA, CA 91942 WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED AND NO DIAGNOSTIC TESTING WAS COMPLETED. THE CONTACT STATED THAT THE DEALER STATED THAT THE FAILURE WOULD HAVE TO OCCUR AT THE DEALER IN ORDER TO PERFORM A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA complaint #11023026 — an unverified report by a vehicle owner.
at 59,000 milesMemphis, TN
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND A GRINDING NOISE WAS HEARD. THE CONTACT SMELLED A BURNING RUBBER ODOR WHEN ATTEMPTING TO APPLY THE BRAKES. THE VEHICLE SUDDENLY STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO THE CARMAX DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, TIPM, ALTERNATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #11006096 — an unverified report by a vehicle owner.