1,131 of the
19,369 complaints filed about the Dodge Durango
are about the lighting —
100% of everything owners reported.
The worst model year for it is 2014.
I purchased a 2018 Dodge Durango. Shortly after purchasing the vehicle, moisture was present inside the rear liftgate/racetrack lamp assembly and portions of the rear lighting did not operate. The selling dealership inspected and repaired the vehicle. Its repair invoice states that the left rear tail/running/parking lamp was inoperative because of an open wire between the body control module and the left rear lamp, but I have a picture I uploaded that only one of the passenger side light actually worked so I don' know about the broke wire, but I know the lights didn't work when I purchased the vehicle as our home camera showed after I brought it home. But they did try to fix them. The dealership routed a new wire, taped and waterproofed it, and returned the vehicle after stating that the system worked. I was also told or understood that the racetrack lamp assembly had been replaced, but the repair records I received do not identify a replacement lamp or part number. Approximately one week after the repair, moisture reappeared. The liftgate lamp assembly now contains substantial visible standing water that moves when the liftgate is raised or lowered. Sections along the bottom appear to be dimming or failing, Because raising the liftgate causes the standing water to move toward the upper lamps and electrical connections, I now avoid using it A suggestion drilling a drainage hole in the lamp assembly. I have not drilled, sealed, drained or otherwise modified the assembly. I am concerned that the standing water may contact or corrode the lamp sockets, connectors, wiring, license-plate lamps, backup lamps or rear camera and cause the rear lighting to fail without warning. This could make the vehicle difficult for other drivers to see, especially at night. Cannot drive it at night for safety reasons No crash, fire or injury has occurred. The vehicle and defective component are available for inspection. Photographs, video and dealership repair records are available
NHTSA complaint #11762926 — an unverified report by a vehicle owner.
My drivers side led headlight has only lasted 2 years. One bulb goes out and the whole assembly needs to be replaced. These led lights are supposed to last 5-10 years. I have both headlights with a single light out. Passenger side turn signal and drivers side running day time lights. The headlights mopar makes are not in par with the cost of 1,200 to replace the entire assembly for just one headlight
NHTSA complaint #11762445 — an unverified report by a vehicle owner.
The driver side daytime running lamp no longer works after 55000 miles. The daytime running lamp (DRL) is an led light strip that requires the entire headlamp to be replaced. Anyone can inspect the issue at any time. The issue presents a risk to oncoming traffic who cannot see my entire vehicle especially at dawn / dusk and foggy days. The daytime running lamp is utilized to alert oncoming traffic and pedestrians that a car is approaching. The dodge dealership that I purchased the car from is aware of the issue and has neglected to resolve the issue. An independent auto mechanic has confirmed that the DRL is malfunctioning. There weren't any warning signs or messages. The light just shut off and has not turned back on. A new running lamp is $1200 and requires approximately $500 in labor to install. This is not an issue that is simply solved by changing out a $20 light bulb. The issue began about 2 months ago.
NHTSA complaint #11761144 — an unverified report by a vehicle owner.
My vehicle is 5 years old with 54,000 miles on its and my driver's side headlight has failed. The headlamps are LED and in order to repair them, the entire housing needs a replacement, not just a bulb. My headlights need to be operational in order to drive safely at night. I have an appointment with the dealership to confirm the issue. There were not any warnings or failure symptoms.
NHTSA complaint #11759301 — an unverified report by a vehicle owner.
Dodge Durangos have a known issue with the rear taillights going out for no reason also the headlights and turn signals. This is a safety issue that isn’t easily remedied.
NHTSA complaint #11759305 — an unverified report by a vehicle owner.
I am submitting this complaint regarding an ongoing headlight/turn signal failure on my 2021 Dodge Durango involving the factory LED turn signals that are sealed/encased within the headlight assemblies. The driver-side front LED turn signal failed first, and now the passenger-side front LED turn signal has also failed. Because these LED turn signals are integrated into the sealed headlight assemblies, this is not a simple situation where a standard turn signal bulb can be replaced. The failure can require replacement of the headlight assembly, making what should normally be a basic safety-related lighting repair significantly more expensive. I am concerned that this may be a widespread defect affecting Dodge vehicles equipped with this style of LED headlight/turn signal assembly, rather than normal wear. Both sides failing on the same vehicle raises concerns regarding the durability and expected service life of the integrated LED turn signal components. Turn signals are an important vehicle safety feature used to communicate a driver's intentions to other motorists and pedestrians. When an integrated LED turn signal fails, other drivers may not be able to clearly see that the vehicle is turning or changing lanes, increasing the potential for an accident. I am requesting that NHTSA investigate complaints involving premature failure of the integrated/encased LED turn signals and headlight assemblies on the 2021 Dodge Durango and other similarly equipped Dodge vehicles. If these failures are determined to be caused by a common defect in the LED components, wiring, electronics, or headlight assembly design, I believe the manufacturer should be required to provide an appropriate remedy rather than requiring vehicle owners to bear the expense of replacing complete headlight assemblies for failed safety lighting components.
NHTSA complaint #11759145 — an unverified report by a vehicle owner.
It’s known that the DRL and race track tail lights go out faster than what they should. Also the tail lights once the lift gate is open on the edges of both sides are very sharp. My DRL on my 21 Durango with only 59k miles just went out. That is way to fast and the price to fix is insane
NHTSA complaint #11759186 — an unverified report by a vehicle owner.
Drivers side running lights are not working. So you are forced to turn off daytime running lights or have one out. This seems to be a very common issue with dodge Durango for some reason.
NHTSA complaint #11759284 — an unverified report by a vehicle owner.
Taillight is retaining water and causing my taillights to go out. This is a very well known issue as the dealer was aware of this issue with a lot of Durangos. The dealer offered no repair as there’s not be a recall and the warranty on my Durango is up. My rear hatch/lift gate is also off and rubbing near the bottom causing the paint to be worn and now beginning to rust. There’s are definitely a quality issue with Dodge as there’s many other Durango’s affected by this.
NHTSA complaint #11758942 — an unverified report by a vehicle owner.
There is a daytime running light (DRL) malfunction with both headlights, it started with the drivers side slowly going out and now the passenger side is slowly going out. This is happening to several Dodge Durango owners of the 2021 model and can be found in the Dodge Durango forum online. The dealer stated it’s an out of pocket expense because the DRL is out and the entire component needs replaced. This is inaccurate because when I turn off the DRL settings the turning signal flashes orange fast so this tells me it’s not completely out and the headlights themselves work. My car has been this way for over a year because I can’t afford to spend $1500+ per light replacement and for the dealer to claim it has to be an out of pocket expense is not okay because the point of LED lights are because they use less energy while lasting 25x as much so it doesn’t make sense that they stopped turning on versus the non LED. While driving around I’ve seen SEVERAL Dodge Durango with a DRL out or both or one out and the other half way out so this confirms it’s a manufacture issue. I came across forums of people with this issue and full extended warranty coverages where they’re being told it’s not covered. Dodge(Mopar) needs to address this for the consumer as it causes a safety issue when the left/right turning signals are not properly displayed. The car wouldn’t pass a safety test. Myself and several Dodge Durango owners are currently at risk of being in a car accident due to this malfunction. The full assembly does not need replaced. Please look this over and issue a safety recall as my family and I are at risk because I can’t afford a $3000 headlight replacement that isn’t even needed. That’s just the dealer and Mopar trying to make more $$$ while not worried about the safety of their customers.
NHTSA complaint #11758224 — an unverified report by a vehicle owner.
My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.
NHTSA complaint #11754292 — an unverified report by a vehicle owner.
Drivers side daytime running lights out. I’ve noticed about a dozen more dodge durangos running lights are also out. Seems to be a manufactured problem. A lot of forums and conversations on Reddit complaining of the same. It cost about 500 dollars to replace the headlight and takes all day due to dismantling the whole front bimper and plastic components to get access. A really bad design
NHTSA complaint #11754067 — an unverified report by a vehicle owner.
I own a 2022 Dodge Durango. During normal loading and unloading of cargo with the liftgate open, I have sustained three separate lacerations to my forearm and wrist from the exposed, sharp inside corners of the rear taillight assemblies. The injuries have occurred on both the driver-side and passenger-side taillights during ordinary use of the cargo area. Each incident resulted from simply reaching into or removing items from the rear cargo area. The taillight corners are extremely sharp and are positioned where a person’s arms naturally pass while using the cargo area. The cuts were severe enough to leave permanent scars, and I have photographs documenting the injuries. After experiencing these injuries, I found that other Dodge Durango owners have reported similar lacerations from the same taillight design. Based on my experience and these other reports, I believe the rear taillight assemblies present an unreasonable risk of laceration during normal, foreseeable use of the vehicle. I am submitting this complaint so NHTSA can evaluate whether this design presents a safety defect and determine whether further investigation is warranted.
NHTSA complaint #11753150 — an unverified report by a vehicle owner.
The contact owns a 2018 Dodge Durango. The contact stated that a section of the rear light was inoperable. The passenger’s side light was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the tail light needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.
NHTSA complaint #11749577 — an unverified report by a vehicle owner.