3,854 of the
19,338 complaints filed about the Dodge Durango
are about the suspension —
20% of everything owners reported.
The worst model year for it is 1999.
The contact owns a 2026 Dodge Durango. The contact stated that while driving at 55 MPH on a desert highway, the vehicle made an abnormal sound. The contact started to lose control of the vehicle and managed to pull over to the shoulder of the highway; however, the front passenger's side tire detached from the vehicle in the process. The contact notified the manufacturer of the failure and requested roadside assistance. After the vehicle was impounded by the highway patrol, it was towed to the dealer. The vehicle remained in the dealer's possession and had yet to be diagnosed or repaired. The failure mileage was unknown.
NHTSA complaint #11748497 — an unverified report by a vehicle owner.
My 2019 Dodge Durango R/T began experiencing drivetrain and warning system issues after collision/body repairs were completed by a repair facility. The original repair work involved suspension/body-related repairs and did not originally include documented transfer case or internal drivetrain damage. At the time I picked the vehicle up from the repair facility, the tire pressure monitoring system warning light was already illuminated. I notified the repair facility and was told to drive the vehicle for approximately 10 minutes and the warning would clear itself. I have video documentation related to this interaction. After the repairs, additional problems began appearing including: * Service AWD warning * Traction control warning indicators * Ongoing drivetrain concerns * Diagnosis involving transfer case/internal damage and burnt fluid The vehicle was later reported to have transfer case clutch failure and internal drivetrain-related issues despite the original repair scope not documenting drivetrain damage. My concern is that the post-repair warnings and drivetrain symptoms may indicate improper inspection, repair, reassembly, fluid servicing, calibration, or unresolved damage related to the repair process. The vehicle has been inspected by the repair facility and diagnostic information was later provided identifying drivetrain/transfer case issues.
NHTSA complaint #11736465 — an unverified report by a vehicle owner.
Our 2021 Dodge Durango Citadel with only 46,000 miles on it and purchased brand new has had the left driver side CV boot replaced and now the left driver side motor mount is leaking hydraulic fluid and needs to be replaced. Have read online of other owners having similar issues with the driver side suspension and powertrain.
NHTSA complaint #11736015 — an unverified report by a vehicle owner.
1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge—with limited ability to safely stop posed a serious risk to our safety and to others on the road. 3) Yes, problem has been confirmed by dealer. 4) The vehicle has not been inspected at this time by anyone other than the dealership in which it was leased. 5)While accelerating at approximately 30–35 mph, the vehicle began emitting a high-pitched whining noise, similar to sound of a remote-control toy car. The vehicle then started jerking back and forth during acceleration. Shortly after, the “Check Engine” light illuminated. We activated our hazard lights, reduced speed to approximately 10-20 mph, exited the bridge, and pulled into an emergency stopping area. There was no prior warning that there was a problem.
NHTSA complaint #11728731 — an unverified report by a vehicle owner.
I have not had an issue as of yet...but my insurance company has warned me of 4 recalls that are apparently active on my vehicle and told me to come to your site to verify, but it says there are zero recalls on my vehicle, so I am wary of what to do. I was told by a local mechanic that one of the things listed in the recalls was potentially a issue for me but I would need to take my vehicle to the dealership to have it rectified. I do not want to have to pay for something if it is truly on a recall! I have children and I want my vehicle to be safe not only for them, but for myself and all those on the road around me, please help me verify these recalls are not just unfounded! I will attach a screen shot of what my insurance says is being and needed recalled below!
NHTSA complaint #11726600 — an unverified report by a vehicle owner.
The infotainment system always reboots. The screen will stay black or frozen. The system is constantly needing to be rebooted by holding the power button until the dodge logo comes up. The back up camera gets stuck when in reverse then going to drive. The picture stays frozen in time for about 4 minutes and the rcta doesn’t work during that time. The backup camera is always delayed to convert back to standard infotainment mode.
NHTSA complaint #11724254 — an unverified report by a vehicle owner.
When I first purchased in November of 2022 3 days after A) I've never had Air Conditioning B) The heat worked when it wanted to. C) 3 days after purchased (road trip) my whole front end was on the floor. I found that the entire front end of the power train was faulty. It had broken off. Costed me $900 to repair. D) The alarm and start up sensor is wired to the radio. E) Won't start without the radio. F) I have to charge my battery to go everywhere G) It shakes over 60 mph
NHTSA complaint #11696873 — an unverified report by a vehicle owner.
We were notified of a recall in Nov 2024 with a first quarter of 2025 fix. We are now 1 year later and still no fix, clearly a safety issue and I cannot trade in or sell legally without the fix. I am stuck with a vehicle with known safety issues and Chrysler is being allowed to just ignore it.
NHTSA complaint #11693472 — an unverified report by a vehicle owner.
I purchased a brand-new 2024 Dodge Durango that has had an unresolved front-end noise since purchase. The service manager and two technicians confirmed hearing the noise, but the dealership and manufacturer have not been able to identify or repair it after multiple visits.The vehicle has also had loose bumper hardware, missing clips, loose hoses, and a defective roof rack. I am concerned this may be related to the suspension or steering, which could pose a safety risk if parts are loose or failing. The vehicle is available for inspection at any time.
NHTSA complaint #11674860 — an unverified report by a vehicle owner.
I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?
NHTSA complaint #11644438 — an unverified report by a vehicle owner.
I was in a blizzard a few days ago on the freeway & got caught in a ditch, but thankfully got out. I wasn’t going that fast & couldn’t due to not being able to see through the snow well so I can drive safely. In order not to crash because there were semi trucks around, I had to whip the steering wheel along with the weight of the car on the snow in order not to crash due to the car being big & it was sliding pretty heavy & somehow a couple things went out of wack after turning my steering wheel. Definitely a scary experience. It is very hard to turn out of no where, as well it’s rare at times when it turns just a little smoothly. Also, once when first pulling off, it makes a consecutive clicking noise coming from or by the tires. When I give it acceleration while turning, as well, it makes that clicking sound. Then there’s just something about the engine or the drive train that sounds off. I’m still learning as I go about fixing what needs to be done.
NHTSA complaint #11638640 — an unverified report by a vehicle owner.
We own a 2021 Dodge Durgano SRT Hellcat which we received from the dealership on [XXX]. It has only 17,083 miles on it and the 50,000 mile stock Pirelli run flat tires are cording and coming apart at the interior of the tire. The vehicle has had recommended tire rotations every year at 5,000 to 6,000 mi. They have advised there is a MAJOR factory alignment issue causing the front tires to lean in at the top resulting in very abnormal wear to the interior of the tires. We have photo proof of our 2021 Durango with the alignment issue versus our 2018 Durango without it. We notified Dodge of this safety issue especially since they have three brand new Durangos for sale with this same issue. We were unaware of this issue until the tires started coming apart since this was a brand new car and factory alignment should not be set to destroy tires. We filed claim# [XXX] with Chrysler and they denied our claim to assist us with aligning the vehicle and replacing the tires and also showed refused to correct the issue for future customers purchasing their vehicles. We are currently in a battle with our local dealership HW Hunter Dodge (Lancaster, CA) to have the tires replaced and alignment issues corrected yet they are also refusing to help or be liable for the alignment problem on our vehicle and other vehicles they have sold or will be selling. This poses a serious safety hazard for anyone who has purchased a 2021 or newer Durango R/T, SRT, and SRT Hellcat which all have this camber issue at the top of the both front tires. Eventually, someone will experience a massive tire failure with their family in the vehicle and will either be seriously hurt if not worse. A recall should be issued for this problem immediately and replacement of damaged tires but both Dodge and Chrysler will not take any liability nor help with even looking into the issue. In the photos attached our 2021 Durango is White, our 2018 Durango is Red, and the black Durango is brand new for sale. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
NHTSA complaint #11611392 — an unverified report by a vehicle owner.
Vehicle. cuts off when running, check engine light came on. Had vehicle checked and replaced 02 sensors and filter. After replacing it ran worse than it did before replacing them.Check engine light will not go off.
NHTSA complaint #11570018 — an unverified report by a vehicle owner.
Brakes front and rear suspension this suv has had rear struts put on within 2 months twice when coming to a stop it is hard to stop had front brakes rotors installed but when braking it continues for a minute then it stops I have had this suv checked and it's wearing brakes and rear end issues
NHTSA complaint #11548749 — an unverified report by a vehicle owner.
Rackin pinion, does not through engine light when issues arise, jerking, Lumbar in drivers set stop working, 120v outlet came out, water in back lumanis lamps, radio and all dash components do things on its own.
NHTSA complaint #11542179 — an unverified report by a vehicle owner.
I was driving at 55 miles per hr and heard a snap.. pulled over and noticed that rear bushing were hanging on each side. 2 bolts that hold the bushings were broken on rear front
NHTSA complaint #11525297 — an unverified report by a vehicle owner.