Owners have filed 127 complaints
about the 2008 Dodge Durango with NHTSA between 2008 and 2023.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 25 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 9
Against the median year of the Dodge Durango. 50 means typical for this
model; 100 means roughly double.
Severity — 37
7.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 45
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
44.4%
1,000 – 9,999 miles
33.3%
10,000 – 24,999 miles
1011.1%
25,000 – 49,999 miles
1718.9%
50,000 – 74,999 miles
1820.0%
75,000 – 99,999 miles
1314.4%
100,000 – 149,999 miles
1213.3%
150,000+ miles
1314.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2008peak 7Jan 2023
NHTSA investigations into the 2008 Dodge Durango
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
Recalls on the 2008 Dodge Durango
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V352000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mits
Risk: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
15V313000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2016265459,492 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected.
Recall 2015228374,508 units in Canada
Airbag
On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes special service campaign 2015-003. Correction: Dealers will replace airbag inflators. All vehicles having received a replacement inflator as part of the previous special service campaign will have a replacement inflator installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 200,000 milesSpavinaw, OKCrash
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE VEERED OFF THE ROAD. THE VEHICLE STRUCK TWO METAL MAILBOXES THAT WERE GROUNDED BY CONCRETE. THE FRONTAL AIR BAGS DID NOT DEPLOY, ONLY THE SIDE CURTAIN AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10992435 — an unverified report by a vehicle owner.
at 35,000 milesEagle River, AK1 injured
FUEL/PROPULSION SYSTEM
FUEL SPEWS OUT OF THE FILLER NECK EVERYTIME I FILL UP THE VEHICLE WHETHER I USE THE AUTO FILL OR HOLD THE LEVER BY HAND. IF THE VEHICLE IS FILLED WITH ANY SPEED 1-2 PINTS OF FUEL WILL COME SPITTING BACK OUT WHEN IT REACHES THE TOP. THE FUEL HAS SPIT ON ME AND MY WIFE ON SEVERAL OCCASIONS. THIS HAPPENS REGARDLESS OF THE LEVEL THE TANK IS AT PRIOR TO FILLING OR HOW LONG THE VEHICLE WAS OPERATED BEFORE ATTEMPTING TO FILL IT. I WAS ABLE TO FIND A DODGE WARRANTY BULLETIN D-12-07, COVERS 2007-2008, AND ATTEMPTED TO GET MY VEHICLE FIXED UNDER THAT BULLETIN BUT WAS TOLD MY VEHICLE DIDN'T FIT THE CRITERIA. THERE WAS ALSO A TSB 14-001-12 FOR THE SAME ISSUE BUT AGAIN THEY WILL NOT FIX MY VEHICLE. THIS HAS OCCURRED SINCE I PURCHASED MY VEHICLE USED IN 2011. I KNOW DODGE IS AWARE THE ISSUES THESE VEHICLES HAVE WITH THE FUELING SYSTEM AS THE 2005 WAS RECALLED FOR THE SAME REASON AND I FOUND SIMILAR WARRANTY BULLETINS FOR 2005-2006. I HAVE SUSTAINED MINOR CHEMICAL BURNS FROM FUEL BEING SPEWED ONTO MY PANTS. THIS PROBLEM HAS A SOLUTION AND DODGE REFUSES TO FIX IT.
NHTSA complaint #10702292 — an unverified report by a vehicle owner.
at 76,208 milesMaiden, NC1 injured
FUEL SYSTEM, GASOLINE
BEGINNING WITH THE FIRST TIME I FILLED THE TANK, WHEN THE FUEL FULLER NOZZLE IS SET TO AUTO FILL, WHEN THE FILLER CLICKS OFF, FUEL GUSHES BACK OUT OF THE TANK AND DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. I WAS STANDING TOO CLOSE AND MY PANTS LEG GOT SOAKED TO THE POINT THAT MY SKIN BURNED FROM THE PRESENCE OF GASOLINE. [I'M GLAD THAT I QUIT SMOKING IN 1984 NOW FOR AN ADDITIONAL REASON.] THE NEXT TIME I FILLED THE TANK, I WATCHED THE VOLUME DELIVERED AND STOPPED THE FLOW ABOUT TWO GALLONS BEFORE FULL AND GENTLY PUMPED THE LAST AMOUNT IN. WHEN IT WAS FULL, IT BURPED OUT ABOUT A PINT AND A HALF ANYWAY. THIS IS A REAL SAFETY HAZARD. I CAN'T BELIEVE THEY RECALLED THE 2005 FOR THIS ISSUE AND DIDN'T FIX THE REAL PROBLEM! THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE BETS BURNED.
NHTSA complaint #10592868 — an unverified report by a vehicle owner.
at 80,000 milesMerced, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. THE CONTACT STATED THAT AFTER BEING PARKED OVERNIGHT, IT APPEARED THAT THE VEHICLE HAD BEEN INVOLVED IN A THERMAL EVENT. THE DASHBOARD WAS MELTED AND HALF OF THE DRIVER'S SEAT AND STEERING WHEEL WAS BURNED ALONG WITH OTHER EXTENSIVE DAMAGE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS WHERE THE FAILURE COULD NOT BE DIAGNOSED AND THE CONTACT WAS ASSURED IT WAS NOT DUE TO A DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. UPDATED 3/27/13
NHTSA complaint #10503169 — an unverified report by a vehicle owner.
at 64,000 milesLindenhurst, ILCrash1 injured
AIR BAGS
GOING WEST ON HWY 20 BLEW LEFT FRONT TIRE TOOK ME INTO A TREE. HIT IT JUST LEFT OF CENTER BROKE FRONT BUMPER IN HALF, PUSHED FRONTEND INTO ENGINE BLOCK. IT WAS REPAIRED. I HAD CRUISE CONTROL ON DOING 65 AND DRIVING AT NIGHT AROUND 9PM. I DO NOT REMEMBER HITTING THE TREE AND WAS NOT INJURED ACCEPT FOR THE MEMORY OF IT. THE BODY SHOP TOLD ME THEY WOULD NOT DEPLOY DUE TO THE PLACEMENT OF THE SENSORS. IN DOING RESEARCH ON THIS PEOPLE HAVE T-BONED ANOTHER CAR AT SPEEDS WELL ABOVE THE 25 MPH DODGE SAYS IT TAKES TO HAVE AIRBAGS DEPLOY, AND THERE'S DID NOT GO OFF. REALLY. HOW DO WE HOLD THE AUTOMAKERS LIABLE FOR SOMETHING LIKE THIS. CLASS ACTIONS ONLY GET THE LAWYERS RICH.
NHTSA complaint #10448825 — an unverified report by a vehicle owner.
at 45,500 milesOakdale, MNFire
ELECTRICAL SYSTEM
2008 DODGE DURANGO WAS PARKED AT 11:30 PM. AT 3:00 AM ENGINE FIRE OCCURRED AND CAR WAS TOTAL LOSS. FIRE STARTED BEHIND DRIVERS HEADLAMP AREA. FIRE DEPT AND CHRYSLERS INDEPENDENT INVESTIGATORS COULD NOT DETERMINE HOW IT STARTED BUT DID DETERMINE NO ARSON WAS INVOLVED. THEREFORE CAR IGNITED ON ITS OWN.
NHTSA complaint #10437504 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Caledonia, MS
SEAT BELTS
the seatbelt was pulled to fasten and it just kept coming out and finally locked and will not recoil so passenger seat belt is inoperable
NHTSA complaint #11504251 — an unverified report by a vehicle owner.
Ozark, AL
ELECTRICAL SYSTEM
Alternator having to replace. There is a ticking sound that has been going on and the alternator goes out. I have replaced this part twice and each time before it goes out it starts to tick. Also have a brand new battery installed and it is dead again! Each time the alternator goes out it kills my battery. 2008 dodge Durango.
NHTSA complaint #11450672 — an unverified report by a vehicle owner.
Harrisburg, NC
STRUCTURE:BODY
Was sold car today that mileage was non actual and wasn’t told and this is illegal [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11435076 — an unverified report by a vehicle owner.
Abilene, TX
ELECTRICAL SYSTEM
My Car started smoking from under the hood and coming through the vents . It over heated . So then I opened up the hood and smoke with you coming out a bit crazy then something food from the engine like to hit me in the face but I do. It broke my dipstick oil stick the piece off. Now my car is running hot smoking and making a loud crazy noise sounds like it's going to blow up or something I don't know what to do help me please. my husband just recently passed so I'm on my own and I'm all by myself just me and my daughter so I don't know a lot about cars please help me
NHTSA complaint #11421960 — an unverified report by a vehicle owner.
Abilene, TX
ENGINE
My Car started smoking from under the hood and coming through the vents . It over heated . So then I opened up the hood and smoke with you coming out a bit crazy then something food from the engine like to hit me in the face but I do. It broke my dipstick oil stick the piece off. Now my car is running hot smoking and making a loud crazy noise sounds like it's going to blow up or something I don't know what to do help me please. my husband just recently passed so I'm on my own and I'm all by myself just me and my daughter so I don't know a lot about cars please help me
NHTSA complaint #11421960 — an unverified report by a vehicle owner.
Abilene, TX
FUEL/PROPULSION SYSTEM
My Car started smoking from under the hood and coming through the vents . It over heated . So then I opened up the hood and smoke with you coming out a bit crazy then something food from the engine like to hit me in the face but I do. It broke my dipstick oil stick the piece off. Now my car is running hot smoking and making a loud crazy noise sounds like it's going to blow up or something I don't know what to do help me please. my husband just recently passed so I'm on my own and I'm all by myself just me and my daughter so I don't know a lot about cars please help me
NHTSA complaint #11421960 — an unverified report by a vehicle owner.
at 195,000 milesSpringfield, MO
FUEL/PROPULSION SYSTEM
THE FUEL LINE FROM THE FUEL PUMP CAME OFF WHILE DRIVING DOWN THE ROAD IT HAS NEVER BEEN TOUCHED IT IS ALL FACTORY ORIGINAL AND I FOUND TWO OTHER HOSES OFF TO BOTH HAD NO CLAMPS ON IT FROM THE FACTORY THIS IS A MAJOR FIRE HAZARD AND I WANT TO BE REPAID FOR MY REPAIRS YOU SHOULD'VE ALREADY RECALLED THIS IT'S ON THE INTERNET AND IT HAS BEEN PROVEN IT'S HAPPENED TO MULTIPLE VEHICLES WHY HAS THIS NOT BEEN RECALLED THIS IS A MAJOR FIRE HAZARD AND YOU'RE DOING NOTHING ABOUT IT IS DODGE PAYING YOU TO KEEP YOUR MOUTH SHUT OR YOU AS CROOKED AS THE REST OF THE COMPANIES OUT THERE IT SOUNDS LIKE IT BECAUSE WHY IS IT ALL OVER THE INTERNET WHY HAS NOTHING BEEN DONE THIS SHOULD'VE BEEN TOOK CARE OF YEARS AGO
NHTSA complaint #11354657 — an unverified report by a vehicle owner.
at 174,475 milesEnglewood, CO
FUEL/PROPULSION SYSTEM
EVERY TIME THE FUEL TANK IS FILLED TO 3/4 OR MORE THERE IS ALWAYS A BACK SPLASH OF ABOUT 2-3 CUPS OF FUEL. IF ENGINE HAS BEEN RUNNING LONG COULD RUN DOWN SIDE OF VEHICLE AND IGNITE ON HOT EXHAUST PIPES.
NHTSA complaint #11232241 — an unverified report by a vehicle owner.
at 160,000 milesHastings, MN
ELECTRICAL SYSTEM
WHILE DRIVING ALL ELECTRICAL AND ENGINE, STEERING SHUT DOWN WITH NO NOTICE....NO LIGHTS OR STEERING WHILE IN THE DARK WILL GET ME KILLED
NHTSA complaint #11173225 — an unverified report by a vehicle owner.
at 160,000 milesHastings, MN
ENGINE
WHILE DRIVING ALL ELECTRICAL AND ENGINE, STEERING SHUT DOWN WITH NO NOTICE....NO LIGHTS OR STEERING WHILE IN THE DARK WILL GET ME KILLED
NHTSA complaint #11173225 — an unverified report by a vehicle owner.
at 160,000 milesHastings, MN
SERVICE BRAKES
WHILE DRIVING ALL ELECTRICAL AND ENGINE, STEERING SHUT DOWN WITH NO NOTICE....NO LIGHTS OR STEERING WHILE IN THE DARK WILL GET ME KILLED
NHTSA complaint #11173225 — an unverified report by a vehicle owner.
at 174,000 milesSpring Hill, FL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. UPON OPENING THE DRIVER'S DOOR, THE CONTACT NOTICED THAT THE INTERIOR OF THE VEHICLE WAS DRENCHED AFTER IT RAINED OVERNIGHT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE SUN ROOF ASSEMBLY BECAUSE THE ASSEMBLY FAILED AT LEAST TEN TIMES BEFORE WITHIN THE PAST TEN MONTHS. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED IN JUNE OF 2017. AT THAT TIME, THE VEHICLE WAS TAKEN TO THE DEALER (CRYSTAL CHRYSLER/JEEP/DODGE IN BROOKSVILLE, FLORIDA, 352-597-1265) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF FAILED. THE SUN ROOF ASSEMBLY WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE SUN ROOF WAS REPAIRED ONCE AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 174,000.
NHTSA complaint #11084611 — an unverified report by a vehicle owner.
at 168,598 milesLithia, FL
UNKNOWN OR OTHER
ON NOVEMBER 24, 2017 CAR PURCHASED FROM PINELLAS AUTO BROKERS, INC. LOCATED AT 4600 66TH STREET NORTH, ST. PETERSBURG, FLORIDA. THE NEXT MORNING, NOVEMBER 25, 2017,CAR WAS TAKEN FOR OIL CHANGE AND INSPECTION. WAS TOLD THE VEHICLE WOULD NEED FRAME RESTORATION AND THEN APPLY FOR A SALVAGE TITLE AFTER INSPECTION, NONE OF WHICH WAS DISCLOSED AT TIME OF PURCHASE. SALESPERSON ASSURED ME THAT NO VEHICLES COME TO THE LOT WITH ANY MAJOR DAMAGE, ONLY MINOR ISSUES. PER MECHANIC, NOT ROAD WORTHY AND IS OUTSIDE MECHANICAL LIMITS; NOT ONLY A DANGER TO THE PASSENGERS, BUT OTHER DRIVERS AS WELL AND UNSAFE TO DRIVE. I DO NOT FEEL SAFE DRIVING IN THIS CAR WITH MY 2 CHILDREN (AGES 3 & 6). MY MOTHER PAID FOR THE CAR VIA DEBIT CARD. WOULD LIKE TO KNOW WHAT RECOURSE I HAVE FOR SELLING AN UNSAFE VEHICLE.
NHTSA complaint #11051529 — an unverified report by a vehicle owner.
at 168,598 milesLithia, FL
ELECTRONIC STABILITY CONTROL (ESC)
ON NOVEMBER 24, 2017 CAR PURCHASED FROM PINELLAS AUTO BROKERS, INC. LOCATED AT 4600 66TH STREET NORTH, ST. PETERSBURG, FLORIDA. THE NEXT MORNING, NOVEMBER 25, 2017,CAR WAS TAKEN FOR OIL CHANGE AND INSPECTION. WAS TOLD THE VEHICLE WOULD NEED FRAME RESTORATION AND THEN APPLY FOR A SALVAGE TITLE AFTER INSPECTION, NONE OF WHICH WAS DISCLOSED AT TIME OF PURCHASE. SALESPERSON ASSURED ME THAT NO VEHICLES COME TO THE LOT WITH ANY MAJOR DAMAGE, ONLY MINOR ISSUES. PER MECHANIC, NOT ROAD WORTHY AND IS OUTSIDE MECHANICAL LIMITS; NOT ONLY A DANGER TO THE PASSENGERS, BUT OTHER DRIVERS AS WELL AND UNSAFE TO DRIVE. I DO NOT FEEL SAFE DRIVING IN THIS CAR WITH MY 2 CHILDREN (AGES 3 & 6). MY MOTHER PAID FOR THE CAR VIA DEBIT CARD. WOULD LIKE TO KNOW WHAT RECOURSE I HAVE FOR SELLING AN UNSAFE VEHICLE.
NHTSA complaint #11051529 — an unverified report by a vehicle owner.
at 130,000 milesDubai, AR
POWER TRAIN
THE TRANSMISSION PUTS ITSELF INTO 4WD SOMETIMES WITH AN INSTRUMENT PANEL LIGHT, SOMETIMES WITHOUT. IT DOES THIS BOTH WHEN STOPPED AND AT HIGHWAY SPEEDS. I'VE SEEN HUNDREDS OF THE SAME COMPLAINT WHEN I SEARCHED THIS ONLINE. IT'S A 2008 MODEL BUT IT'S A RELATIVELY NEW CAR FOR ME SO, THAT IS WHY I'M JUST MENTIONING IT NOW. IN THE FEW MONTHS I'VE OWNED THE VEHICLE, THIS HAS HAPPENED NO FEWER THAN 10 TIMES. ON TWO SEPARATE OCCASIONS IT HAPPENED WHILE I WAS DRIVING. I DID NOT CRASH ON EITHER OF THOSE OCCASIONS BUT, IT WAS VERY CLOSE BOTH TIMES. THE SECOND TIME, AFTER LURCHING VERY HARD ACROSS TWO LANES, IT THEN KICKED INTO NEUTRAL AND I WAS UNABLE TO ACCELERATE OR EVEN CONTINUE DOWN THE ROAD TO A SAFE SPOT TO STOP. INSTEAD, I WAS STUCK IN AN ACTIVE LANE TO WAIT ON A TOW TRUCK. LUCKILY, I WAS NOT HIT. I WAS JUST STRANDED. IF THIS WAS JUST ME, I WOULDN'T COMPLAIN HERE. BUT, AS I SAID, I SEARCHED ONLINE AND FOUND HUNDREDS OF COMPLAINTS OF THE SAME MATTER DATING BACK THE PAST DECADE OR SO. I LIVE IN DUBAI, UAE. MY PHONE NUMBER IS [XXX]. THE NUMBER IN THE INFORMATION BELOW IS A VERY OLD HOME PHONE NUMBER FROM WHEN I LIVED IN THE US. THE ATTACHED FORM WOULDN'T TAKE MY ACTUAL ADDRESS OR PHONE NUMBER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11046191 — an unverified report by a vehicle owner.
at 111,000 milesNEW Bern, NC
FUEL/PROPULSION SYSTEM
GAS TANK FUEL PUMP UNIT LEAKING DUE TO SEVERELY DETERIORATED AND CRACKED PLASTIC. THIS WAS IDENTIFIED AS THE CAUSE OF A DASHBOARD WARNING LIGHT. ONLY AFTER DROPPING THE FUEL TANK IS THE FUEL PUMP UNIT VISIBLE. AIR BUBBLES COULD BE SEEN COMING FROM THE TOP OF THE FUEL PUMP UNIT. A METAL ATTACHMENT RING WAS SEVERELY RUSTED AND THE FUEL UNIT PLASTIC CASING WAS DETERIORATED AND LEAKING. THE WHITE PLASTIC USED FOR THE FUEL UNIT DOES NOT SEEM APPROPRIATE FOR THE HEAT AND CORROSION IN THAT LOCATION. THE FUEL PUMP UNIT WAS REPLACED AND THE WARNING LIGHT IS OFF. THIS VEHICLE HAD THE FUEL FILL TUBE REPLACED SIX MONTHS EARLIER TO RESOLVE THE FUEL SPILL PROBLEM ON THIS VEHICLE MODEL. THE WARNING LIGHT ONLY APPEARED AFTER THAT SERVICE. IT WAS TAKEN TO THE DEALER ONCE WITHOUT FINDING THE CAUSE, AND A SECOND TIME WHEN THE PROBLEM WAS FOUND. ONCE THE LIGHT COMES ON IT DOESN'T GO OFF. THE OWNER HAS SOME SUSPICION THAT THE WARNING LIGHT COMES ON WHEN THE GAS TANK IS A LITTLE LOW ON FUEL. PREVIOUSLY GAS FUMES COULD SOMETIMES BE NOTED. THE CAR IS STORED OUTSIDE. I, THE OWNER, AM CONCERNED ABOUT THE WHITE PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE FUEL PUMP UNIT.
NHTSA complaint #11019504 — an unverified report by a vehicle owner.
at 22,500 milesAkron, OH
AIR BAGS
TAMARA RECALL. NO LONGER HAVE STABLE CONTROL OF MY 08 DODGE DURANGO. AIRBAG LIGHT IS ON AS WELL AS ESP ABS TRACTION LIGHT.
NHTSA complaint #11018762 — an unverified report by a vehicle owner.
at 22,500 milesAkron, OH
STEERING
TAMARA RECALL. NO LONGER HAVE STABLE CONTROL OF MY 08 DODGE DURANGO. AIRBAG LIGHT IS ON AS WELL AS ESP ABS TRACTION LIGHT.
NHTSA complaint #11018762 — an unverified report by a vehicle owner.
at 22,500 milesAkron, OH
ELECTRONIC STABILITY CONTROL (ESC)
TAMARA RECALL. NO LONGER HAVE STABLE CONTROL OF MY 08 DODGE DURANGO. AIRBAG LIGHT IS ON AS WELL AS ESP ABS TRACTION LIGHT.
NHTSA complaint #11018762 — an unverified report by a vehicle owner.
at 77,000 milesMatteson, IL
VEHICLE SPEED CONTROL
WHEN TRAVELING ON THE EXPRESSWAY OR THE STREET AT 40 TO 50 MPH MY 2008 DODGE DURANGO ALMOST LOSES CONTROL WHENEVER I HIT A GROOVE IN THE ROAD OR THE SLIGHTEST BUMP. MY SUSPENSION HAS BEEN CHECK SEVERAL TIMES AND NOTHING IS EVER FOUND TO BE WRONG. I WAS RECENTLY AT THE DEALERSHIP FOR ANOTHER RECALL WHEN I ASKED ABOUT THIS ISSUE AND I WAS INFORMED THIS WAS CALLED THE "DEATH WOBBLE" OR THE "ROAD WALK". WHEN I HIT A BUMP MY TRUCK CAN LITERALLY SKIP INTO THE NEXT LANE. I HAVE RESEARCHED ONLINE AND FOUND THIS IS A COMMON PROBLEM FOR DODGE SUVS. I DON'T UNDERSTAND HOW SOMETHING SO POTENTIALLY DANGEROUS HAS NOT BEEN ADDRESSED. THIS HAS BEEN AN ONGOING ISSUE. MY FIRST STEP IS TO FILE A VEHICLE SAFETY TO MAKE YOU GUYS AWARE OF THE ISSUE. THIS HAS BEEN ONGOING AND I'VE IGNORED IT THINKING THAT IS JUST THE WAY THESE TRUCKS ARE MADE, BUT AFTER ALMOST LOSING CONTROL WITH MY FAMILY IN THE CAR I HAVE TO DO SOMETHING.
NHTSA complaint #11013053 — an unverified report by a vehicle owner.
at 77,000 milesMatteson, IL
STEERING
WHEN TRAVELING ON THE EXPRESSWAY OR THE STREET AT 40 TO 50 MPH MY 2008 DODGE DURANGO ALMOST LOSES CONTROL WHENEVER I HIT A GROOVE IN THE ROAD OR THE SLIGHTEST BUMP. MY SUSPENSION HAS BEEN CHECK SEVERAL TIMES AND NOTHING IS EVER FOUND TO BE WRONG. I WAS RECENTLY AT THE DEALERSHIP FOR ANOTHER RECALL WHEN I ASKED ABOUT THIS ISSUE AND I WAS INFORMED THIS WAS CALLED THE "DEATH WOBBLE" OR THE "ROAD WALK". WHEN I HIT A BUMP MY TRUCK CAN LITERALLY SKIP INTO THE NEXT LANE. I HAVE RESEARCHED ONLINE AND FOUND THIS IS A COMMON PROBLEM FOR DODGE SUVS. I DON'T UNDERSTAND HOW SOMETHING SO POTENTIALLY DANGEROUS HAS NOT BEEN ADDRESSED. THIS HAS BEEN AN ONGOING ISSUE. MY FIRST STEP IS TO FILE A VEHICLE SAFETY TO MAKE YOU GUYS AWARE OF THE ISSUE. THIS HAS BEEN ONGOING AND I'VE IGNORED IT THINKING THAT IS JUST THE WAY THESE TRUCKS ARE MADE, BUT AFTER ALMOST LOSING CONTROL WITH MY FAMILY IN THE CAR I HAVE TO DO SOMETHING.
NHTSA complaint #11013053 — an unverified report by a vehicle owner.
at 77,000 milesMatteson, IL
SUSPENSION
WHEN TRAVELING ON THE EXPRESSWAY OR THE STREET AT 40 TO 50 MPH MY 2008 DODGE DURANGO ALMOST LOSES CONTROL WHENEVER I HIT A GROOVE IN THE ROAD OR THE SLIGHTEST BUMP. MY SUSPENSION HAS BEEN CHECK SEVERAL TIMES AND NOTHING IS EVER FOUND TO BE WRONG. I WAS RECENTLY AT THE DEALERSHIP FOR ANOTHER RECALL WHEN I ASKED ABOUT THIS ISSUE AND I WAS INFORMED THIS WAS CALLED THE "DEATH WOBBLE" OR THE "ROAD WALK". WHEN I HIT A BUMP MY TRUCK CAN LITERALLY SKIP INTO THE NEXT LANE. I HAVE RESEARCHED ONLINE AND FOUND THIS IS A COMMON PROBLEM FOR DODGE SUVS. I DON'T UNDERSTAND HOW SOMETHING SO POTENTIALLY DANGEROUS HAS NOT BEEN ADDRESSED. THIS HAS BEEN AN ONGOING ISSUE. MY FIRST STEP IS TO FILE A VEHICLE SAFETY TO MAKE YOU GUYS AWARE OF THE ISSUE. THIS HAS BEEN ONGOING AND I'VE IGNORED IT THINKING THAT IS JUST THE WAY THESE TRUCKS ARE MADE, BUT AFTER ALMOST LOSING CONTROL WITH MY FAMILY IN THE CAR I HAVE TO DO SOMETHING.
NHTSA complaint #11013053 — an unverified report by a vehicle owner.
at 200,000 milesSpavinaw, OKCrash
AIR BAGS
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE VEERED OFF THE ROAD. THE VEHICLE STRUCK TWO METAL MAILBOXES THAT WERE GROUNDED BY CONCRETE. THE FRONTAL AIR BAGS DID NOT DEPLOY, ONLY THE SIDE CURTAIN AIR BAG DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10992435 — an unverified report by a vehicle owner.
at 100,000 milesHampton, CT
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE DURANGO. WHILE REFUELING THE VEHICLE, FUEL SPILLED OUT OF THE FILLER HOLE WHEN REMOVING THE NOZZLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WOULD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10991641 — an unverified report by a vehicle owner.
Kingston, OK
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT INQUIRED ABOUT RECALL PART AVAILABILITY AND A LOANER VEHICLE BECAUSE HE FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT WAS INFORMED THAT NHTSA DID NOT REQUIRE MANUFACTURERS TO REIMBURSE OWNERS FOR COLLATERAL COSTS ASSOCIATED WITH A SAFETY RECALL, NOR IS THE FEDERAL GOVERNMENT AUTHORIZED TO REIMBURSE VEHICLE OWNERS FOR ANY COSTS ASSOCIATED WITH SAFETY RECALLS. THE CONTACT WAS INFORMED THAT A SECOND NOTIFICATION WOULD BE SENT TO OWNERS IN LATE MARCH OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10968203 — an unverified report by a vehicle owner.