98 of the
8,415 complaints filed about the Dodge RAM 2500
are about the equipment —
1% of everything owners reported.
The worst model year for it is 1996.
I HAVE THE SAME PROBLEM THAT MANY OTHER DODGE RAM OWNERS HAVE. THE AIR CONDITIONING/HEATER PLENUM DOORS FAIL AND YOU CAN NOT USE THE DEFROST OR THE FLOOR VENTS. THIS IS A FAULTY PRODUCT AND A SAFETY CONCERN TO MANY.PLEASE HELP
NHTSA complaint #10764204 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 DODGE RAM 2500. THE CONTACT STATED THAT THE TRAILER HITCH FRACTURED IN THE AREA WHERE THE TRAILER HITCH MOUNTS TO THE FRAME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 00V107000 (TRAILER HITCHES). THE FAILURE MILEAGE WAS 158,000.
NHTSA complaint #10748545 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT STATED THAT THE AIR CONDITIONER FLAP AND THE DEFROSTER FAILED. THE CONTACT STATED THAT THERE WAS NO COLD OR HOT AIR BLOWING OUT OF THE VENTS. THE CONTACT WAS ALSO UNABLE TO SEE OUT OF THE FRONT WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,607.
NHTSA complaint #10730353 — an unverified report by a vehicle owner.
THE AIR CONDITIONING SYSTEM ONLY WORKS WHILE DRIVING DOWN THE ROAD. WHEN THE AMBIENT TEMPERATURE IS ABOVE 90 DEGREES AND THE VEHICLE IS STARTED AND WHILE THE AIR CONDITIONING IS ON THE INTERIOR CAB WILL NOT COOL DOWN. IT IS NOT UNTIL YOU START TO DRIVE THE VEHICLE THAT THE AIR CONDITIONING STARTS TO COOL AND WILL KEEP COOL UNLESS YOU STAY STATIONARY FOR A WHILE. I HAVE HAD THE DEALER INSPECT THE A/C UNIT MULTIPLE OCCASIONS AND THEY FIND NO PROBLEM. WHEN A BASIC INTERNET SEARCH IS PERFORMED I FIND MULTIPLE SOURCES INDICATING A DEFECTIVE FAN CLUTCH AND ONCE REPLACED THIS PROBLEM GOES AWAY. NORMALLY I WOULDN'T CARE BUT SINCE HAVING A 9 MONTH OLD WHILE LIVING IN OKLAHOMA ITS BECOME MORE OF A NECESSITY DURING THESE EXTREME SUMMER TEMPERATURES.
NHTSA complaint #10617080 — an unverified report by a vehicle owner.
AUGUST 2013 WE BOUGHT AFTERMARKET WHEELS FOR OUR 2011 DODGE RAM 2500. JULY 6, 2014 WHILE WASHING TRUCK, WE NOTICED SIX (6) LUG NUTS AND STEMS/BOLT MISSING. TWO MISSING ON REAR TIRE AND TWO MISSING ON BOTH FRONT TIRES. CONTACT OUR TIRE COMPANY TO GET THE PROBLEM REPAIRED AND HE STATED THAT CHRYSLER HAS THAT PART, THE LUG NUT BOLTS/STEMS, IS ON A NATIONWIDE BACK ORDER AND DID NOT HAVE AN ESTIMATE TO WHEN THEY WOULD BE AVAILABLE. NOW, I DON'T FEEL SAFE DRIVING A TRUCK WITH 6 LUG NUTS MISSING AND CANNOT GET IT REPAIRED. ALSO, WHEN I GET IT REPAIRED, WILL IT HAPPEN AGAIN? PROBABLY, THAT'S WHY THE PART IS ON BACK ORDER.
NHTSA complaint #10609544 — an unverified report by a vehicle owner.
HEATER BLOWER MOTOR MADE NOISE AND STOPPED WORKING NO DEFROST I UNDER STAND THIS COMMON PROBLEM WITH THIS TRUCK 1500,2500,3500 DO TO POOR DESIGN AND VERY EXPENSIVE TO FIX NO RECALL?
NHTSA complaint #10560013 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500 DIESEL. THE CONTACT STATED THAT THE AIR CONDITIONER FAILED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE A/C SCHRADER VALVE HAD BECOME STICKY AND WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED HOWEVER, YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO THEN ADVISED THAT THE EVAPORATOR VALVE WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 76,498 AND THE CURRENT MILEAGE WAS 76,498. UPDATED 01/09/13*LJ UPDATED 1/11/2013
NHTSA complaint #10475351 — an unverified report by a vehicle owner.
EVERY ONCE IN AWHILE MY 2005 DODGE RAM 2500 FRONT END WILL SHAKE VIOLENTLY AND JUST ABOUT CAUSE ME TO CRASH WHILE DRIVING A VARIOUS SPEEDS. I'VE TAKEN IT BACK TO THE DEALERSHIP AND THEY HAVE REPLACED THE STEERING DAMPENER SEVERAL TIMES YET IT STILL HAS THE PROBLEM. I STARTED RESEARCHING IT ON THE INTERNET AND THERE IS A LOT OF PEOPLE COMPLAINING ABOUT THE SAME EXACT THING. IT IS DESCRIBED AS THE SHAKE OF DEATH OR DEATH WOBBLE. THERE IS NO FACTORY RECALL FOR THIS PROBLEM BUT ARE OPTIONS FOR REPLACING FRONT END PARTS FOR ABOUT $500-800 DOLLARS. SOMEONE SHOULD LOOK INTO THIS AS PEOPLE MAY HAVE DIED BECAUSE OF IT. ESPECIALLY IF IT HAPPENS AT A HIGH RATE OF SPEED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10470447 — an unverified report by a vehicle owner.
CRACKED DASHBOARD WITH JAGGED EDGES WHICH ARE IN FRONT OF MY PASSENGER SEAT. SAFETY ISSUE THAT DODGE IS NOT WILLING TO TAKE RESPONSIBILITY FOR. MY DASHBOARD NOW HAS MULTIPLE CRACKS.
NHTSA complaint #10451915 — an unverified report by a vehicle owner.
I WAS REPAIRING A PART UNDER THE DASH, THE DASH SHATTERED. WE FOUND SEVERAL OTHER STATEMENTS ONLINE THAT STATED THIS WAS A DEFECTIVE PART. I FEEL THIS IS A PROBLEM BECAUSE I COULD SHATTER AND INJURE THE DRIVER OR PASSENGERS.
NHTSA complaint #10416420 — an unverified report by a vehicle owner.
THE DASH ON MY 2003 DODGE RAM 2500 PICKUP HAS STARTED CRACKING,AS HAS THOUSAND OF OTHER DODGE PICKUPS,WHICH WHEN THE CONDITION WORSENS TO WHERE THE VEHICLE IS DANGEROUS TO THE OCCUPANTS.I ALONG WITH THOUSANDS OF OTHER DODGE PICKUP OWNERS WOULD LIKE FOR SOMEONE TO BE ABLE TO FORCE THE CHRYSLER CORP.TO MAKE RECALL ON ALL AFFECTED VEHICLES NOTABLY YEAR MODELS 2000-2004. DEALERS WANT UP TO $1,500.00 TO REPAIR THEN IN A FEW YEARS THE NEW DASH STARTS CRACKING.PLEASE HELP DODGE TRUCK OWNERS!
NHTSA complaint #10410575 — an unverified report by a vehicle owner.
I OWN A 2006 DODGE RAM 2500 TRUCK WITH APPROXIMATELY 57000 MILES ON IT AND IT STARTED ACTING ERRATICALLY WITH THE LIGHTS AND WIPERS AND NOW THE BATTERY COMPLETELY GOES DEAD. WE HAVE REPLACED THE BATTERY AND CHECKED FOR DRAIN ON THE BATTERY. IN SPITE OF TURNING EVERYTHING OFF AND UNPLUGGING ANYTHING WHICH WOULD CAUSE A DRAIN ON THE ELECTRICAL SYSTEM IT STILL MADE A NEW BATTERY GO DEAD. IT IS VERY DANGEROUS TO DRIVE IT WHEN THE WIPERS ACT SO FUNNY AND THE DIMMER SWITCH FAILS TO LOWER THE BEAMS. IT WOULD SEEM THAT THE ONLY SOLUTION IS TO TAKE IT TO THE DEALER AT A CONSIDERABLE EXPENSE TO SEE WHAT IS WRONG. THE MANUFACTURER SHOULD INVESTIGATE AND REPAIR ANY DEFECT IN MATERIALS FOR THE TRUCK WITH THAT FEW MILES ON IT.
NHTSA complaint #10408961 — an unverified report by a vehicle owner.
MY 2009 2500 HD DODGE RAM DIESEL PICKUP HAS BEEN IN FOR THE FOLLOWING WARRANTY WORK FROM THE DAY OF PURCHASE OF 7/14/2009: TRANSMISSION - 11 TIMES EMERGENCY BRAKE - 2 TIMES CAB HEATER - 3 TIMES A/C - 3 TIMES DIESEL FUMES IN CAB - 2 TIMES EXHAUST BRAKE - 2 TIMES EGR VALVE - 2 TIMES O2 SENSOR & FILTER - 3 TIMES EXCESSIVE BRAKE WEAR - 1 TIME MAIN CONTROL MODULE - 9 TIMES FAN BLOWER MOTOR - 3 TIMES BLOCK HEATER - 1 TIME TRUCK LIGHTS - 2 TIMES CHECK ENGINE LIGHT - 3 TIMES TIRE PRESSURE MONITORS - 2 TIMES TOW/HAUL MODE - 2 TIMES FUSES - 1 TIME CHANGE OIL LIGHT - 1 TIME RECALL - 1 TIME THE LIST OF PROBLEMS ABOVE HAVE NOT BEEN REPAIRED UNDER THE WARRANTY. THE COMPUTER SYSTEM THAT CONTROLS THE ENTIRE TRUCK DOES NOT WORK PROPERLY. DIESEL FUMES STILL COME IN THE CAB. THE EMISSIONS SYSTEMS DO NOT WORK PROPERLY. PER THE ONBOARD COMPUTER THE TRUCK NOW ONLY GETS 16.5 - 16.9 MPG WELL UNDER THE RATED MPG. THERE HAS BEEN ONE RECALL TO DATE REGARDING THE COMPUTER SYSTEM THAT IS STILL A PROBLEM.
NHTSA complaint #10394043 — an unverified report by a vehicle owner.
2000 DODGE RAM 2500, DASH BOARD CRACKING AND BREAKING LEAVING SHARP EXPOSED PIECES OF PLASTIC. CALLED DODGE BUT HAVE GOTTEN NO HELP THUS FAR WITH THE PROBLEM. I FEEL THAT THIS COULD CAUSE SERIOUS INJURY IF AND ACCIDENT OCCURRED. IT CRACKED WHEN WE OPENED THE DOOR ON A HOT SUNNY DAY AND THEN IT HAS CRACKED AND BROKEN MORE IN THE EXTREME COLD WEATHER WHEN OPENING THE DOOR.
NHTSA complaint #10372225 — an unverified report by a vehicle owner.
I WAS DRIVING DOWN THE ROAD AND TURNED ON THE HEATER IN MY TRUCK AND THE WINDSHIELD IMMEDIATELY FOGGED UP TO THE POINT I COULD NOT SEE. I HAD TO ROLL DOWN THE WINDOW TO SEE OUT AND TO PULL OVER TO THE SIDE OF THE ROAD TO AVOID A HEAD ON COLLISION. ONCE I WAS STOPPED I NOTICED THE PROBLEM WAS NO MATTER WHAT POSITION I SET THE DEFROST OR HEAT ON, THE AIR ONLY BLEW OUT THE VENTS ON THE DASH PANEL. I WENT TO THE DODGE DEALER AND THEY TOLD ME THE WHOLE DASH HAD TO COME OUT OF MY TRUCK, DRAIN THE COOLING SYSTEM AND AIR CONDITIONING SYSTEM TO REPLACE SOME BROKEN PLASTIC PARTS, COSTING AROUND 1,500.00 TO 2,000.00. AFTER RESEARCHING THIS PROBLEM ON LINE, I HAVE FOUND NUMEROUS PEOPLE, ALL WITH THE SAME PROBLEM. I FEEL THIS IS A SAFETY HAZARD BECAUSE WITHIN 5 SECONDS MY VISION WAS COMPLETELY OBSTRUCTED AND COULD HAVE NOT ONLY RESULTED IN MY DEATH BUT THAT OF SOMEONE ELSE. THIS TRUCK ALMOST KILLED ME ONCE WHEN IT JUMPED INTO REVERSE AND ALMOST RAN OVER ME. YES THEY ENDED UP CREATING A RECALL FOR THIS PROBLEM, BUT THAT DID NOT PAY TO REPAIR MY TRUCK OR MY NEIGHBORS HOUSE THAT MY TRUCK RAN INTO. I THINK IT IS UNFAIR FOR US AS CONSUMERS TO CONTINUE TO PAY FOR DODGE'S FLAWED ENGINEERING. THEY HAVE A TSB ON THIS PROBLEM SO THEY ARE COMPLETELY AWARE OF IT.
NHTSA complaint #10364379 — an unverified report by a vehicle owner.
I OWN A 2001 DODGE RAM 2500 PICKUP, THE DASH STARTED CRACKING LAST YEAR. I WAS OUT OF TOWN FOR A FEW WEEKS CAME HOME AND NOTICED A LARGE AREA ON MY DASH CAVED IN , THE PLASTIC IS REAL BRITTLE I AM AFRAID SOMEONE MIGHT CUT THEMSELVES ON IT AND IT LOOKS REALLY BAD.
NHTSA complaint #10357647 — an unverified report by a vehicle owner.
WHILE DRIVING MY 2001 DODGE 2500 4WD PICKUP, THE CABLE PART OF THE SPARE TIRE LIFT ASSEMBLY FAILED AND ALLOWED THE SPARE WHEEL/TIRE TO BECOME FREE FROM IT'S HOLDING AND FELL TO THE PAYMENT. LUCKILY NO ONE WAS FOLLOWING ME FOR IF THEY WERE THEY WOULD HAVE DEFINITELY HIT THE WHEEL AND AN ACCIDENT WOULD HAVE OCCURRED POSSIBLY CAUSING INJURY (IES) TO THE OCCUPANTS OF THE ONCOMING VEHICLE. THIS OCCURRED ON SEPT1 IN ROCKWELL, TEXAS. I REPORTED THIS TO ROCKWALL DODGE SERVICE DEPT AND TOLD THEM IT WAS A DEFINITE SAFETY ISSUE. THEY ACKNOWLEDGED THIS BUT DID NOT ATTEMPT TO NOTIFY THE DODGE HEADQUARTERS TO MY KNOWLEDGE. THEY ORDERED THE REPLACEMENT PARTS AND GAVE ME A DATE YOU COME IN TO HAVE THE ASSEMBLY REPLACED. IN THE MEAN TIME I CALLED THE DODGE CORPORATION AND REPORTED THIS INCIDENT STRESSING AGAIN THE SAFETY ISSUE AND POSSIBILITY OF A DESIGN DEFECT. 9/21/10 "TRISH' CALLED AND ADVISED ME THAT BECAUSE OF THE AGE AND MILEAGE THERE WAS NOTHING THEY COULD DO. FURTHER SHE ADVISED THEY WOULDN'T ISSUE ANY WARNINGS EITHER DUE TO THE INFREQUENT REPORTINGS. . I ADVISED HER THAT DODGE HAS TAKEN THIS TOO LIGHTLY AND THAT THEY SHOULD CORRECT THE PROBLEM ON BOTH OLD AND NEW TRUCKS (ALL VEHICLES BY A REDESIGN (FAILSAFE). I OFFERED THE PARTS TO HER FOR EXAM AND ANALYSIS BUT SHE WAS NOT INTERESTED. I AM APPALLED AT SUCH A "NON-CARING" ATTITUDE.
NHTSA complaint #10356797 — an unverified report by a vehicle owner.
1)THE AC / HEATER MOTOR STARTING MAKING A LOUD VIBRATING SOUND AND VERY LITTLE AIR WAS COMING FROM THE VENTS. 2). THE RECIRCULATION DOOR WHICH IS LOCATED ABOVE THE FAN (IN THE DUCT) BROKE AND FELL ON TOP OF THE BLOWER FAN. THIS DOOR CONTROLS WEATHER OUTSIDE AIR IS USED OR THE AIR IS RECIRCULATED THROUGHOUT THE VEHICLE. AS A RESULT THE AC/HEATER AND MOST IMPORTANTLY THE DEFROSTER WOULD NOT WORK. AN INTERNET SEARCH OF THIS PROBLEM REVEALS MANY DIFFERENT DODGE YEARS AND MODELS HAVING THE SAME PROBLEM. THE PART CAN BE REPLACED BY THE DEALERSHIP FOR A COST OF APPROXIMATELY $700. THE DASH MUST BE REMOVED TO REPLACE THE PART. MOST PEOPLE (ALONG WITH ME) ARE REMOVING THE FAN MOTOR AND SIMPLE REMOVING THE RECIRCULATION DOOR ALTOGETHER WHICH IS A CHEAP SEMI-FIX. ONE BLOG WEBSITE CAN BE SEEN AT HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-1500_PICKUP/A_C_FAN_NOISE_EXCESSIVE_A_C_AIR_FLOW_REDUCED?PG=5. 3). THE PART HAS NOT BEEN REPLACED, THE DEALER WILL NOT DO ANYTHING OUTSIDE OF WARRANTY. THE DEFROSTER NOW WORKS AFTER REMOVING THE DOOR, BUT THE AC SYSTEM IS NOT WORKING AS DESIGNED. AS A RESULT OF NOT BEING ABLE TO RECIRCULATE THE AIR, MY COMPRESSOR CLUTCH (WHICH YOU HAVE TO REPLACE THE WHOLE COMPRESSOR) WENT OUT DUE TO OVER WORKING OF THE SYSTEM. THIS IS A MAJOR SAFETY CONCERN IF THE DOOR BREAKS AND FALLS ON THE MOTOR. THE FAN CAN RUB ON THE DOOR WHICH CAN GET HOT AND CATCH THE TRUCK ON FIRE AND/OR THE DEFROSTER WILL NOT WORK AND THE WINDOWS CAN FOG UP CAUSING AN ACCIDENT.
NHTSA complaint #10351568 — an unverified report by a vehicle owner.
I CAN'T DEFROST MY WINDSHIELD ON MY 2003 DODGE TRUCK. LAST WEEKEND WHEN IT STARTED TO RAIN, MY WINDOWS FOGGED UP AND I HAD NO DEFROSTERS TO CLEAR THEM. I ALMOST CAUSED A WRECK ON I-10 AND FINALLY HAD TO PULL INTO A REST STOP UNTIL THE RAIN STOPPED AND THE HUMIDITY DROPPED. THE AC WORKS GOOD, JUST CAN'T GET AIR TO THE WINDSHIELD. DODGE KNOWS HOW TO FIX THE PROBLEM, BUT SAYS IT'S NOT A SAFETY ISSUE.
NHTSA complaint #10331301 — an unverified report by a vehicle owner.