647 of the
8,415 complaints filed about the Dodge RAM 2500
are about the body and structure —
8% of everything owners reported.
The worst model year for it is 2001.
The contact owns a 2010 Dodge Ram 2500. The contact stated that while performing routine maintenance on the vehicle, the contact observed that the passenger’s and driver’s side support rails on the sub frame had several sections that were severely rusted. The contact stated that there were gaps of approximately 2-feet on both rails where the metal was rusted through. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and became aware that the failure was a known issue. The manufacturer was not informed of the failure. The failure mileage was approximately 189,000.
NHTSA complaint #11688824 — an unverified report by a vehicle owner.
White paint job from the factory has totaly failed down to the bare metal in some places and has cracks all over the truck. I understand that their was a formula change in the paint for a couple years. My truck is one of them . The paint job is totaly failed. This a factory defect. Can you help me with this issue. This was my first new truck ever and have cared for it to the best ability. The cost of a paint job is scary. Thanks
NHTSA complaint #11622875 — an unverified report by a vehicle owner.
The frame has rusted completely through on both driver and passenger sides. The integrity of the frame is severely compromised and may collapse at anytime. This type of failure could be absolutely catastrophic to everyone who may be involved. It has not been confirmed by a dealer, nor has it been inspected by any others yet. It but was inspected by a ASE-certified mechanic and confirmed. I am a disabled veteran, and I am not even sure how to move the truck with its condition for further inspection. The truck is currently available for inspection at my residence. I purchased the truck in July, 2019. I was unaware of the extent of the rust until this past year. I noticed a small hole in the frame, and currently, the frame looks to be missing 20% of its circumference.
NHTSA complaint #11526910 — an unverified report by a vehicle owner.
The dashboard in this truck has been crumbling to pieces. It is to the point now the gauge cluster and passenger air bag are barely in place. This is a common occurrence on all of these dodge rams and it is definitely a safety hazard
NHTSA complaint #11486883 — an unverified report by a vehicle owner.
The contact owns a 2009 Dodge Ram 2500. The contact stated that the vehicle was corroded. The vehicle was severely corroded at the rear passenger’s side door frame and a half of the subframe located at the rear passenger’s side was also severely corroded. The center of the main subframe exhibited had holes. The contact stated that the corrosion was not due to salt on the road. The vehicle was not repaired. The manufacture was contacted. The failure mileage was 140,000.
NHTSA complaint #11434700 — an unverified report by a vehicle owner.
Dash panel is completely broken in 20 to 30 pieces including part that holds Vin plate. I the event of a accident these pieces could be shrapnel that can cause death or serious injury to passengers.
NHTSA complaint #11429518 — an unverified report by a vehicle owner.
I WAS DRIVING ON I-75 @70MPH, A LOUD BANG HAPPENED, TRUCK SHUT OFF, I GUIDED IT OFF THE ROAD. I HAD WIRES HANGING I LOOKED FURTHER AND SEEN THE FRONT DRIVE SHAFT BLEW APART. MY MECHANIC SAID IT HAD LOCKED UP. THE TRANSFER CASE, TRANSMISSION, FLOOR BOARD OF THE TRUCK WAS ALSO ALL DAMAGED. ALSO SAID I WAS LUCKY THAT THE TRUCK DID NOT CAUSE A SERIOUS ACCIDENT. THIS TRUCK IS A 2006 DODGE RAM 2500 HD. WELL TAKEN CARE OF. NO GIVEN REASON WHY THIS HAPPENED. MY MECHANIC SAID HE HAS SEEN THIS MANY TIMES IN THE DODGE TRUCKS THAT THE FRONT DRIVE SHAFT BLOWS APART. TOTAL DAMAGES WILL BE THE COST OF $8,000-$10,000
NHTSA complaint #11416027 — an unverified report by a vehicle owner.
I WAS ON A ON-RAMP GETTING UP TO HEY SPEED. HIT A LITTLE BUMP WHERE THE OLD AND NEW ASPHALT JOIN AND THE REAR STARTED TO FISHTAIL TO THE LEFT AND STARTED TO SPIN OUT HOT THAT K-RAIL THEN WENT OVER IT ROILING ABOUT 30 FEET FROM IT. THE AIR BAGS DID NOT DEPLOY NOR DID THE SEAT BELT LOCK. IT WAS A BIT FOGGY AND THE ROAD SURFACE WAS WET.
NHTSA complaint #11386741 — an unverified report by a vehicle owner.
FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD.
NHTSA complaint #11329345 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 DODGE RAM 2500. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A PIECE OF THE BODY FILLER FALL OUT FROM UNDER THE FRONT DRIVER'S DOOR. HE ALSO NOTICED THAT EIGHT INCHES FROM THE FRAME WAS CORRODED THROUGH. THE CONTACT CALLED GIBSON AUTO & RV SALES AT (864) 467-9080 (LOCATED AT 3103 N PLEASANTBURG DR, GREENVILLE, NC 29609), WHICH WAS WHERE THE VEHICLE WAS PURCHASED. THE CONTACT WAS INFORMED THAT THEY WOULD SEND A CHECK FOR THE REPAIR OF THE FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 210,130.
NHTSA complaint #11196523 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED TO THE POINT THAT IT FRACTURED INTO PIECES. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD AFFECT OTHER COMPONENTS. THE CONTACT DID NOT KNOW IF THE DASHBOARD WAS UV COATED. LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS (4025 10TH AVE S, GREAT FALLS, MT 59405, (406) 205-3430) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
NHTSA complaint #11182324 — an unverified report by a vehicle owner.
WHILE SITTING IN THE TRUCK WITH THE TRUCK IN PARK, BUT UNLOCKED THE TAILGATE CAME OPEN. THE TAILGATE HADN'T BEEN OPENED FOR AT LEAST 3.5 HOURS. WHEN THE TAILGATE SUDDENLY FELL OPEN IT HIT THE HITCH ON OUR ENCLOSED TRAILER PUTTING A DENT IN THE TAILGATE. WHEN WE GOOGLED RECALLS THERE'S A MENTION OF A RECALL ON 2015 - 2017 RAM TRUCKS DUE TO AN ACTUATOR MALFUNCTIONING AND CAUSING TAILGATES TO COME OPEN. PLEASE ADVISE IF THIS IS COVERED.
NHTSA complaint #11166681 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 DODGE RAM 2500. THE CONTACT STATED THAT THE ENTIRE DASHBOARD CRACKED AND PIECES WERE FALLING OFF. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #11164867 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 DODGE RAM 2500. THE CONTACT STATED THAT THE COPPER WIRING USED IN ALL FOUR DOORS WAS FAULTY, WHICH CAUSED THE DOOR LOCKS TO MALFUNCTION AND BECOME UNSECURED. THE VEHICLE WAS TAKEN TO JONES FORD WICKENBURG (555 E WICKENBURG WAY, WICKENBURG, AZ 85390, (844) 524-1981) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESSES NEEDED TO BE REPAIRED. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, A POPPING NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE UPPER AND LOWER BALL JOINTS, WHEEL BEARINGS, POWER STEERING GEAR BOX, PITMAN ARM, AND THE STEERING STABILIZER BRACE; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 178,000.
NHTSA complaint #11162035 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT UNLOCK FOR THE DRIVER TO ENTER THE VEHICLE. THE ELECTRONIC REMOTE LOCK WAS NOT FUNCTIONING. THE CONTACT ATTEMPTED TO MANUALLY OPEN THE DOOR WITH THE KEY, BUT THE KEY FAILED TO TURN AND UNLOCK THE DOOR. IN ORDER TO ENTER THE VEHICLE, THE DRIVER HAD TO ENTER THROUGH THE REAR DOOR AND CLIMB OVER TO REACH THE FRONT DRIVER'S SEAT. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11130327 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE ATTEMPTING TO HOLD ONTO THE ROOF HANDLE, THE HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
NHTSA complaint #11093770 — an unverified report by a vehicle owner.
DRIVING ACCROSS THE KINGSTON RHINECLIFF BRIDGE AND HEARD CLUNKING AND SCRAPING FROM UNDER THE TRUCK BED. I PULLED OVER TO INSPECT THE UNDERCARRIAGE AND NOTICED THE GAS TANK STRAP HAD RUSTED AND FAILED LEAVING THE GAS TANK HANGING.
NHTSA complaint #11090310 — an unverified report by a vehicle owner.
BODY.RUST STARTING AROUND THE TOP OF BOTH REAR WHEEL WELLS ENGINE ,WATER LEAKS FROM THE WATER PUMP,NOT ALL THE TIME ,BUT YOU NEVER KNOW WHEN.USUALLY AFTER DRIVING INTERSTATE FOR A COUPLE HOURS
NHTSA complaint #11080719 — an unverified report by a vehicle owner.
FRONT DRIVERS SIDE FRAME IS CRACKED ALL THE WAY THROUGH THE FRAME BEGINNING AT THE TRAC BAR BRACKET. THIS MAKES STEERING EXTREMELY DANGEROUS BECAUSE THE STEERING HARDWARE BINDS. THERE WAS A RECALL (RCRIT-15V541-5721) FOR TRAC BAR BRACKET WELD FAILURES FOR VEHICLES FROM 2012 THROUGH 2014. I BELIEVE THIS IS A RELATED ISSUE THAT SERIOUSLY AFFECTS SAFETY. I'VE ATTACHED FIVE PICTURES.
NHTSA complaint #11072980 — an unverified report by a vehicle owner.