595 of the
8,415 complaints filed about the Dodge RAM 2500
are about the airbag system —
7% of everything owners reported.
The worst model year for it is 2003.
The contact owns a 2004 Dodge Ram. The contact received notification of NTHSA Campaign Number: 16V352000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.
NHTSA complaint #11749180 — an unverified report by a vehicle owner.
The contact owns a 2004 Dodge Ram. The contact was informed that the vehicle had four notifications of NHTSA Campaign Numbers: 13V528000 (STEERING), 16V352000 (AIR BAGS), 15V313000 (AIR BAGS) and 09E001000 (STEERING). However, the parts to do the recall repairs for both air bags are not available. Two local dealers were contacted and confirmed that the recall parts were on back order and it was unknown how long it would take for them to be delivered. The recall part for the passenger side was the part that is on national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11735654 — an unverified report by a vehicle owner.
The contact owns a 2005 Dodge Ram 2500. The contact stated that while driving at an undisclosed speed, the steering wheel wobbled, and the air bag warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not available to repair the vehicle. The contact stated that the vehicle remained with the dealer for 45 days; however, the vehicle was not repaired. An alternate dealer was contacted. The contact was informed that the parts were ordered to repair the vehicle and would be notified when the parts were delivered. The dealer had not notified the contact if the parts were delivered. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), and 15V313000 (Air Bags); however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact other local dealers for possible assistance. The failure mileage was approximately 88,000.
NHTSA complaint #11718754 — an unverified report by a vehicle owner.
I have a 2001 Dodge Ram 2500. In 2003, I noticed parts of the dash, starting to break apart. In 2004, I had a major head on collision, and the airbag, did NOT deploy. The damage was extensive, with bent frame. The damage was $17,000 in 2004. I was told by the Chrysler Dealership, that did the repairs, that they could not check the condition of the airbag wiring, because the dashboard was broken. I wonder how many others out there, that have the same issue, with the dashboard, and don't have a working airbag. The other issue I have, is the seatbelt tensioner, has caused the seatbelt, to get chewed up. The belt, is now, no more than an inch wide.
NHTSA complaint #11580749 — an unverified report by a vehicle owner.
The contact owns a 2003 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 09E001000 (Steering), 13V528000 (Steering) and 15V312000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11532783 — an unverified report by a vehicle owner.
The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.
NHTSA complaint #11532307 — an unverified report by a vehicle owner.
The contact owns a 1996 Dodge Ram 2500. The contact stated while driving approximately 30 MPH, the air bag warning light suddenly activated, and moments later the front driver’s side air bag erroneously deployed. During the failure, the driver sustained various facial injuries and injuries to the nose. The contact also sustained an injury to the right arm which required medical attention. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 330,000.
NHTSA complaint #11527189 — an unverified report by a vehicle owner.
I know I am not the only one that thinks this is a bad problem, in fact I have not met a person that has owned this era of Dodge Ram that has their Dashboard and the whole parts inside can have been falling apart. Mine has fallen and hit my legs and or lap. Now I don’t mean the whole dash at one time but I have glued, taped and put a dash pad over top to try to keep things from falling into the vents and blower motor or anything that is behind and under the top. This is a definite safety problem cause I never know when this will happen and happening more often. I bought this truck with 11 miles on it from Logansport Indiana, September of 1999. I had been looking for a 2 wheel drive with a Cummins 5.9 Diesel and found it there in Logansport we lived in Lafayette Indiana and hoped we would be able to travel and see this beautiful country. My Wife’s family started having medical problems and after we did what we could for them, then my family needed help and none wanted nursing homes so we put aside our wishes and took care of them. They took care of us even so to many on both sides didn’t want to take care of us and some didn’t even want us, luckily we knew what that felt like so we didn’t turn our backs when we were needed, (Golden Rule) All that aside we wanted to be able to take the Airstream 2002 we got in 2020 still wanted to travel. We sold Florida home and made sure 2500 Ran was mechanical sound and power train was checked, oil, transmission fluid changed put helper bags on leaf springs and drove to Indiana, sold our home we had bought in 78 and sold that house and pulled the Airstream to Tucson Az to find our forever home and think we might have finally got one and put our dream of travel aside. I was diagnosed with Miligant Myloma in Florida Cancer Center and went through Radiation and Chemotherapy in Port Charlotte Florida before the trip and now just went through Radiation here at Banner University Cancer Center and go see my Cancer Doctor at VA here to see
NHTSA complaint #11516771 — an unverified report by a vehicle owner.
The contact owns a 2004 Dodge Ram 2500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering) and 16V352000 (Air Bags) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11511204 — an unverified report by a vehicle owner.
The dash has completely desegregated exposing all the wires, air conditioning unit, and airbag parts. This is a huge hazard because my headlight switch hangs with nothing to attach to. My airbags are completely visible and could explode at anytime. Everything that was in the dash heated seat, headlight, air system, radio, speedometer, and airbag controls are completely visible and all attachments are completely desegregated I do not know if this also caused the loose steering in my vehicle but I assume it did the steering wheel will turn about a quarter turn before it ever engages the wheels and when driving you must constantly move the wheel back and forth to keep the car in the road I feel as though this is a major issue that has not been recalled in the dodge rams all models of my year truck that has been reported several times and should be fixed there are plenty of these trucks on the road still and all have the same issues I cannot afford another vehicle and would like for mine to be recalled and fixed so I can drive it safely without worrying about the airbags deploying or the steering being so lose it causes me to have a accident. When the plastic degenerates it also leaves extremely sharp edges that will cut you extremely deep I have been cut several times getting things from the dash pad I have lid across it covering the gapping hole. thank you for your time and consideration . Side note I tried to upload pictures of the dash or what's left of it but it would not let me.
NHTSA complaint #11508106 — an unverified report by a vehicle owner.
The contact owns a 2007 Dodge Ram 2500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11459511 — an unverified report by a vehicle owner.
While driving truck down road air bag exploded for no apparent reason , no large bumps or impacts to vehicle..Cab filled with dust and smoke Luckily was able to stop although my hearing is greatly impaired now..
NHTSA complaint #11420515 — an unverified report by a vehicle owner.
REPLACED BATTERY CABLE. RECONNECTED CABLE AND AIR BAG DEPLOYED. TO TO CHRYSLER DEALER AND WAS TOLD IT HAS A BROKEN CLOCK SPRING AND CHRYSLER IS COVERING THE REPAIR
NHTSA complaint #11384304 — an unverified report by a vehicle owner.
THE AIR BAG LIGHT BEGAN FLASHING OFF AND ON INTERMITTENTLY WHILE DRIVING. AFTER A FEW WEEKS, THE LIGHT JUST STAYED ON AND REMAINS ON. WHEN MY TRUCK WAS IN FOR SERVICE, I WAS INFORMED THE OCR MODULE HAD FAILED AND WAS QUOTED APPROXIMATELY $750 TO REPAIR. SEEMS TO ME THIS IS A NON-SERVICEABLE SAFETY COMPONENT THAT HAS FAILED. I HOPE THIS SYSTEM FAILURE IS A RECALL ISSUE.
NHTSA complaint #11384116 — an unverified report by a vehicle owner.
AIRBAG LIGHT CAME ON, A/C & SEAT HEATERS WON'T WORK. COLD START IN MORNING, AIRBAG LIGHT GOES OFF, A/C WORKS & SEAT HEATERS OK. TURN ENGINE OFF, NEXT START OF ENGINE, AIRBAG LIGHT ON, NO A/C OR SEAT HEATERS UNTIL NEXT MORNING. FIRST TIME THIS INCIDENT OCCURRED VEHICLE WAS STATIONARY, IN STORE PARKING LOT. AIRBAG LIGHT ON DURING TRIP HOME. AIRBAG INOPERABLE WHEN LIGHT IS ON.
NHTSA complaint #11365857 — an unverified report by a vehicle owner.
VEHICLE WAS INVOLVED IN A COLLISION GOING 50 MPH ON A HIGHWAY AND ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AT A CROSS ROAD AND WE STRUCK THEM WITH THE FRONT OF THE VEHICLE ON THEIR PASSENGER DOOR. AIR BAGS DID NOT DEPLOY CAUSING 2 OF THE PASSENGERS IN THE VEHICLE TO HIT THEIR HEAD/FACE ON THE DASH AND WINDSHIELD.*DT
NHTSA complaint #11342161 — an unverified report by a vehicle owner.
VEHICLE WAS INSPECTED ON 3/2/2020. AT THE BOTTOM OF INSPECTION STATEMENT WAS A RECALL ADVISORY NOTICE. I SUBMITTED INFO. ON WEBSITE, BUT I'VE RECEIVED NO RESPONSE. TODAY THE AIRBAG LIGHT HAS COME ON THE DASH AND IT REMAINS ON. WHAT DO YOU WANT ME TO DO AT NO CHARGE TO ME. IS THIS A RECALL??
NHTSA complaint #11318248 — an unverified report by a vehicle owner.