229 of the
4,040 complaints filed about the Dodge RAM 3500
are about the fuel system —
6% of everything owners reported.
The worst model year for it is 2012.
Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue
NHTSA complaint #11734962 — an unverified report by a vehicle owner.
This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.
NHTSA complaint #11688894 — an unverified report by a vehicle owner.
The contact owns a 2012 Ram 3500. The contact stated that while that while the vehicle was in for service, the independent mechanic discovered fuel leaking from the fuel filter heater assembly. The contact was advised that the fuel filter heater assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.
NHTSA complaint #11647551 — an unverified report by a vehicle owner.
Driver ran over tire rubber debris causing a thud under truck. Five minutes later a very loud thud noise occurred, no warning lights on dash, driver pulled off the highway immediately and exited truck. The grass was on fire underneath the truck. Explosion occurred. The entire inside of truck was gutted. Local fire department responded and put out the fire. Texas Department of Safety refused to respond since collision not involved. The truck is at a towing company awaiting salvage and has been inspected by a mechanic.
NHTSA complaint #11535177 — an unverified report by a vehicle owner.
Installed transfer fuel tank in back of my pickup truck, two weeks ago after putting 45 gals of fuel in tank, next morning tank was empty. Removed tank and found the bottom of tank has many holes from defective aluminum plate which entire tank is made from. Contacted manufacture ( RDS Manufacturing, 300 Industrial Park Drive, Perry, FL ). Was informed that water in contact with bottom probably caused the problem, my thought is when the sheet of aluminum was made there was contamination in the process therefor causing porosity in the sheeting. There are thousands of these tanks out there on the road and this can't be the only one with this problem, fuel leak of this magnitude is very dangerous on our highways.
NHTSA complaint #11507882 — an unverified report by a vehicle owner.
I had a recall on the fuel heater plug and took care of the problem a few years back. I noticed today that the plug is leaking fuel and was wondering if the problem was ever fixed or if they used the same recalled parts? Do you ever recall an already recalled part? or do they ever pay for the part if I fix it myself?
NHTSA complaint #11454389 — an unverified report by a vehicle owner.
Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.
NHTSA complaint #11441379 — an unverified report by a vehicle owner.
DURING FUELING WITH THE VEHICLE STATIONARY, FUEL WILL SPILL OUT OF SPOUT WHEN TANK IS FULL AS FUEL DISPENSER SHUTS OFF. THIS HAPPENS ANY TIME VEHICLE IS FUELED.
NHTSA complaint #11397637 — an unverified report by a vehicle owner.
POWER LOSS OCCURS AT ANYTIME. ALL THE TIME. TRUCK SLOWS DOWN TO IDLE SPEED. REALLY BAD WHEN DOING 70 ON THE INTERSTATE. MUST SHUT ENGINE OFF, PRESS ACCELERATOR SLOWLY FOR 5 TIMES THEN RESTART ENGINE. ELECTRONIC THROTTLE CONTROLLER HAS BEEN REPLACED 6 TIMES NOW. THEY ALL FAILED AGAIN BETWEEN 7 AND 40 MILES. HAVE NOT BEEN ABLE TO GET IT REPAIRED.
NHTSA complaint #11395088 — an unverified report by a vehicle owner.
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MPH WITH A LOAD IN THE BED OF THE TRUCK AND TOWING A TRAILER, THE VEHICLE ENGINE STOPPED, ELIMINATING POWER STEERING AND POWER BRAKES. AFTE HAVING THE VEHICLE TOWED TO THE DEALER FOR DIAGNOSIS, IT WAS DETERMINED THAT THE CP$ HIGH PRESSURE FUEL PUMP HAD DISCINTEGRATED.
NHTSA complaint #11366248 — an unverified report by a vehicle owner.
AT 178,000 MILES (APPROXIMATELY), THE REAR SUSPENSION STRAP RUSTED THROUGH AND DROPPED THE REAR END OF THE DIESEL FUEL TANK TO THE PAVEMENT. THE PLASTIC TANK WAS GROUND DOWN BY MOVING OVER THE PAVEMENT AT HIGHWAY SPEEDS, BUT I WAS ABLE TO RECOGNIZE THE ISSUE BY THE UNUSUAL NOISE AND THUS STOP THE TRUCK BEFORE THE TANK RUPTURED. POTENTIAL HAZARDS INCLUDE FUEL SPILL, SMOKE, FIRE, AND VEHICLE STALL WHILE MOVING WITHOUT THE POSSIBILITY OF RESTART. FUEL TANK FIXATION TO THE VEHICLE SHOULD NOT RUST THROUGH AND FAIL DURING THE LIFETIME OF THE VEHICLE. THE FUEL TANK IS WITHIN 2 INCHES OF THE DRIVESHAFT AND WITHIN 18 INCHES OF THE EXHAUST SYSTEM.
NHTSA complaint #11350263 — an unverified report by a vehicle owner.
STEERING BECAME LOOSE AND HAD 1-2INCHES OF SLACK BEFORE GUIDING THE VEHICLE PROPERLY. REPLACED WITH NEW STEERING UNIT. TRANSMISSION WOULD NOT SHIFT INTO LOW GEAR AT BUSY INTERSECTION ENTERING FREEWAY. *TR STARTED IN SECOND OR THIRD REQUIRED COSTLY REBUILD. FUEL GAUGE READS EMPTY REQUIRED NEW UNIT IN FUEL TANK.
NHTSA complaint #11329101 — an unverified report by a vehicle owner.
TRUCK SHUTS OFF AT RANDOM AT VARIOUS SPEEDS AND AFTER COASTING WILL START ITSELF UP AGAIN. THROWS EVERY LIGHT ON THE DASH ON INCLUDING TRAILER BRAKE MALFUNCTION BUT THROWS NO ECM CODES. I'M PRETTY SURE IT HAS TO DO WITH THE KEY FOB/STARTER RELAY RECOGNIZING THE KEY.
NHTSA complaint #11229351 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).
NHTSA complaint #11074048 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 237,400.
NHTSA complaint #11031882 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING APPROXIMATELY 70 MPH AND TOWING A 2017 WOOD DECK TRAILER FMCW-11000-20S, THE CONTACT HEARD A BANGING NOISE UNDERNEATH THE FLOORBOARD. SUDDENLY, THE FRONT DRIVE SHAFT AND TRANSFER CASE SEPARATED AND BLEW UP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND WAS INFORMED THAT HIS HUBCAP FELL OFF. WHILE ATTEMPTING TO SHIFT THE GEAR INTO DRIVE, THE GEAR SHIFTER FAILED. UPON FURTHER INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT FLUID LEAKED ONTO THE GROUND FROM UNDERNEATH THE VEHICLE AND THAT THE TRANSFER CASE AND DRIVE SHAFT WERE GONE. THE VEHICLE WAS TOWED TO KING CITY CHRYSLER CENTER (1603 BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS CRACKED, THE AXLE WAS COMPROMISED, AND THE TRANSMISSION, FRONT DRIVE SHAFT, TRANSFER CASE, ENTIRE FRONT AXLE, FUEL LINES, TRANSMISSION WIRING HARNESS, SHIFT CABLE, AND TRANSMISSION COOLER LINES ALL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,900.
NHTSA complaint #11023296 — an unverified report by a vehicle owner.
THE INJECTOR FUEL LINE KEEP BRAKEING AND PUSHING HIGH PRESSURE FUEL ALL OVER THE ENGINE COMPARTMENT. VEHICLE IS IN MOTION AND ENGINE AT FULL TEMP. THIS IS WELL KNOWN PROBLEM WITH THIS ENGINE WITH THOUSANDS OF PEOPLE STRANDED EACH YEAR. EXTREME FIRE HAZARD. IT HAS HAPPENED TWICE TO THIS TRUCK IN 80000 MILES
NHTSA complaint #10978778 — an unverified report by a vehicle owner.
TRUCK CURRENTLY HAS 76,000 MILES. REPLACED ALL 4 BALL JOINTS AT THE SAME TIME, FEWER THAN 40K. HAD TO REPLACE AN INJECTOR AROUND THE SAME TIME. FILTERS DODGE CAME OUT WITH WERE TOO LARGE, LETTING "JUNK" INTO THE INJECTORS. NOT ONG AFTER THAT, WE WERE DRIVING AND LOST POWER. PULLED TO SIDE OF ROAD, SAW BELTS HANGING DOWN. POPPED THE HOOD AND THE PULLEY(?) THE BELTS ATTACH TO HAD SNAPPED OFF! FORTUNATELY, WE WERE ON A COUNTY ROAD, DRIVING SLOWLY. THEN, AT 76K, THE FRONT LEFT WHEEL LOCKED UP, CAUSING US TO HAVE TO REPLACE THE ENTIRE FRONT AXLE SYSTEM. WE WERE STOPPED AT A STOP SIGN, THEN PROCEEDED TO PULL FORWARD. ABOUT HALFWAY ACROSS THE INTERSECTION, LEFT WHEEL LOCKED UP. WE COULD GO IN REVERSE, BUT NOT FORWARD. INJECTORS ARE CLOGGING UP AS WELL AND WILL MOST LIKELY HAVE TO BE REPLACED. WE BOUGHT THIS NEW IN 2005 FOR $42,000. IT HAS HAD AN 'EASY' LIFE WITH VERY LITTLE TOWING.
NHTSA complaint #10967151 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 60 MPH OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE SUDDENLY SHOOK VIOLENTLY AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD A KNOCKING NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. IN ADDITION, WHILE DRIVING, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL INJECTOR BUMP AND LIFT BUMP WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,500.
NHTSA complaint #10915214 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
NHTSA complaint #10885608 — an unverified report by a vehicle owner.