FaultScore

FaultScore report

2012 Dodge RAM 3500 problems

Owners have filed 502 complaints about the 2012 Dodge RAM 3500 with NHTSA between 2010 and 2026. The largest single group is the steering. Across this model's run it ranks 2 of 20 worst.

D

FaultScore 71/100

Higher is worse. Measured against the other years of the Dodge RAM 3500.

How this is worked out

The numbers

502

Complaints

6

Crashes reported

11

Fires reported

3

Injuries reported

46,840 mi

Median mileage at failure

Half of reported failures happened before this

42%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 21 vs 50 Early failure 71 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Dodge RAM 3500. 50 means typical for this model; 100 means roughly double.
Severity — 21
4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 71
42% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other Dodge RAM 3500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 Dodge RAM 3500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 223 44.4%

2 crashes, 0 fires · median 25,500 mi

0 crashes, 5 fires · median 114,000 mi

0 crashes, 1 fires · median 80,098 mi

Median failure at 124,000 miles

Suspension 36 7.2%

Median failure at 21,500 miles

Median failure at 73,000 miles

Wheels 15 3.0%

1 crashes, 0 fires · median 74,820 mi

Airbags 15 3.0%

2 crashes, 0 fires · median 105,000 mi

Brakes 14 2.8%

0 crashes, 1 fires · median 96,000 mi

Lights 11 2.2%

Median failure at 59,000 miles

0 crashes, 2 fires · median 51,250 mi

Windows, Mirrors & Wipers 5 1.0%

0 crashes, 2 fires · median 19,000 mi

Body & Structure 5 1.0%

Median failure at 59,289 miles

Tires 3 0.6%

Median failure at 92,500 miles

Acceleration & Cruise Control 3 0.6%

1 crashes, 0 fires · median 102,000 mi

Stability & Traction Control 2 0.4%

Median failure at 121,250 miles

Equipment & Accessories 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Diesel 5 23.8%
TIE ROD Assembly 3 14.3%
Body 3 14.3%
Lower Ball Joint 2 9.5%
Lugs/Nuts/Bolts/Studs 2 9.5%
Ignition 2 9.5%
Headlights 2 9.5%
Power Window Devices AND Controls 2 9.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 1.3%
1,000 – 9,999 miles 36 15.1%
10,000 – 24,999 miles 39 16.4%
25,000 – 49,999 miles 45 18.9%
50,000 – 74,999 miles 26 10.9%
75,000 – 99,999 miles 14 5.9%
100,000 – 149,999 miles 42 17.6%
150,000+ miles 33 13.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2010 peak 40 Apr 2026

NHTSA investigations into the 2012 Dodge RAM 3500

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA19001 Opened 19 Apr 2019 Closed 19 Sep 2024 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Electrical overstress

The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.  During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW.  The ECU receives signals from crash sensors mount...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Gaffney, SC Crash 1 injured

AIR BAGS

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

NHTSA complaint #11532156 — an unverified report by a vehicle owner.

at 56,500 miles IRA, MI Fire

UNKNOWN OR OTHER

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018

NHTSA complaint #11374635 — an unverified report by a vehicle owner.

at 56,500 miles IRA, MI Fire

ELECTRICAL SYSTEM

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018

NHTSA complaint #11374635 — an unverified report by a vehicle owner.

at 56,500 miles IRA, MI Fire

ENGINE

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018

NHTSA complaint #11374635 — an unverified report by a vehicle owner.

at 121,000 miles Pleasant Garden, NC Fire

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT

NHTSA complaint #11165679 — an unverified report by a vehicle owner.

at 121,000 miles Pleasant Garden, NC Fire

ELECTRICAL SYSTEM

WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT

NHTSA complaint #11165679 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Wasilla, AK

POWER TRAIN

Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue

NHTSA complaint #11734962 — an unverified report by a vehicle owner.

Wasilla, AK

ENGINE

Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue

NHTSA complaint #11734962 — an unverified report by a vehicle owner.

Wasilla, AK

FUEL/PROPULSION SYSTEM

Driving my 2012 dodge ram 3500, just as I was crossing one of the busiest intersections in my town my truck lost all power and dropped from 35mph to 5 mph. Barley made it acrossed and pulled over. As soon as I pulled over the engine light comes on, checked code, and U010C lost coms with turbo actuator comes up. Turned truck off and rest code and everything back to normal. About a week later it happened again, luckily not as busy of a spot. Called dealer and soonest appointment was in April. Meanwhile I look up code and see hundreds of post for same issue, bad actuator replace. 28 years as a diesel mechanic for the military, so I found the part online and ordered. Replaced the actuator, drove about 50 miles, light comes back on. Finally get my appointment with dealer and they say my turbo is bad, they want $8k to fix. I ordered the turbo and replaced it myself along with another actuator, test drove. Light still comes on but have not lost power yet?? Dealer is not helping. This is a major issue that is all over the internet! The truck just goes to limp and your in the middle of traffic. If this has not caused an accident it’s only a matter of time before it does. The dealer ship just wants to replace big parts for lots of money. I’m already $2500 into this and still having an issue

NHTSA complaint #11734962 — an unverified report by a vehicle owner.

at 151,000 miles Trenton, SC

STEERING

The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving 70 MPH, the steering wheel was loose. The contact pulled over and discovered that the steering shaft had detached. The vehicle was towed to an independent mechanic, who repaired the steering shaft. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,000.

NHTSA complaint #11730792 — an unverified report by a vehicle owner.

New Bern, NC

AIR BAGS

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

NHTSA complaint #11688894 — an unverified report by a vehicle owner.

New Bern, NC

ENGINE

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

NHTSA complaint #11688894 — an unverified report by a vehicle owner.

New Bern, NC

FUEL/PROPULSION SYSTEM

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

NHTSA complaint #11688894 — an unverified report by a vehicle owner.

Duncan, OK

WHEELS

Drivers side rear wheel broke loose from hub and bounced into the opposing lane of traffic.

NHTSA complaint #11687970 — an unverified report by a vehicle owner.

at 202,000 miles Grandview, TX

ENGINE AND ENGINE COOLING

The contact owns a 2012 Ram 3500. The contact stated that while that while the vehicle was in for service, the independent mechanic discovered fuel leaking from the fuel filter heater assembly. The contact was advised that the fuel filter heater assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.

NHTSA complaint #11647551 — an unverified report by a vehicle owner.

at 202,000 miles Grandview, TX

FUEL SYSTEM, DIESEL

The contact owns a 2012 Ram 3500. The contact stated that while that while the vehicle was in for service, the independent mechanic discovered fuel leaking from the fuel filter heater assembly. The contact was advised that the fuel filter heater assembly needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously repaired under NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 202,000.

NHTSA complaint #11647551 — an unverified report by a vehicle owner.

Tillamook, OR

POWER TRAIN

The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.

NHTSA complaint #11644035 — an unverified report by a vehicle owner.

Tillamook, OR

ELECTRICAL SYSTEM

The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.

NHTSA complaint #11644035 — an unverified report by a vehicle owner.

Tillamook, OR

ENGINE

The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.

NHTSA complaint #11644035 — an unverified report by a vehicle owner.

at 215,000 miles Whitwell, TN

POWER TRAIN:AXLE ASSEMBLY

The contact owns a 2012 Ram 3500. The contact stated that while driving uphill at 55 MPH, the contact became aware that the vehicle was not exceeding 55 MPH. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination. The vehicle was parked; however, upon inspection, the contact became aware that there were damages on top of the front driver’s side ball joint, the rear driver’s side axle leaf spring shackle, and the driver’s side overload spring. Additionally, there were metal fragments found in the engine oil, and a diagnostic scan retrieved DTC: P0087, P0471, U029D. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 215,000.

NHTSA complaint #11642736 — an unverified report by a vehicle owner.

at 215,000 miles Whitwell, TN

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

The contact owns a 2012 Ram 3500. The contact stated that while driving uphill at 55 MPH, the contact became aware that the vehicle was not exceeding 55 MPH. The contact stated that the check engine warning light was illuminated. The contact continued driving to the destination. The vehicle was parked; however, upon inspection, the contact became aware that there were damages on top of the front driver’s side ball joint, the rear driver’s side axle leaf spring shackle, and the driver’s side overload spring. Additionally, there were metal fragments found in the engine oil, and a diagnostic scan retrieved DTC: P0087, P0471, U029D. The vehicle was taken to a local dealer where it was inspected; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 215,000.

NHTSA complaint #11642736 — an unverified report by a vehicle owner.

La Plata, MD

STEERING

Driving vehicle and lost the ability to steer. The inner drag link tie rod broke at pitman arm.

NHTSA complaint #11630408 — an unverified report by a vehicle owner.

Mccook, NE

UNKNOWN OR OTHER

The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced

NHTSA complaint #11605941 — an unverified report by a vehicle owner.

Mccook, NE

ELECTRICAL SYSTEM

The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced

NHTSA complaint #11605941 — an unverified report by a vehicle owner.

Uvalda, GA

POWER TRAIN

Valve body issue

NHTSA complaint #11589949 — an unverified report by a vehicle owner.

at 97,000 miles Harrisonville, MO

STRUCTURE

The contact owns a 2012 Ram 3500. The contact stated that while reversing at approximately 1 MPH, the front driver’s tie rod fractured and put a whole in the aluminum wheel. The contact who works as an independent mechanic completed the repair. The contact stated that a recall repair for the driver’s side outer tie rod had been completed in July 2019. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

NHTSA complaint #11541274 — an unverified report by a vehicle owner.

at 307,000 miles Big Rapids, MI

WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2012 Ram 3500. The contact stated that after driving at an undisclosed speed, he stopped at the gas station and went inside to pay for fuel; however, when the contact returned to the vehicle, he became aware that the rear passenger’s side wheel was missing five studs. The contact stated that he was able to safely drive the vehicle to the dealer, where the wheel was inspected and the dealer was able to diagnose the failure; however, the vehicle was not repaired. The contact stated that there was a previous safety recall for the vehicle, but when the vehicle was taken for the recall repair, the recall repair was not completed; the wheels were only inspected. The manufacturer was made aware of the failure; however, the contact stated that the manufacturer originally approved completing the repair as a recall repair and then declined the approval. The failure mileage was approximately 307,000.

NHTSA complaint #11536453 — an unverified report by a vehicle owner.

at 92,500 miles Waterford, OH

TIRES

The contact owns a 2012 Ram 3500 equipped with Duraturn Tires, Tire Line: Travia A/T, Tire Size: 235/85/R17, DOT Number: DOTUFPPFLB1117. The contact stated that while driving at 60 MPH, the two front tires made abnormal sounds. The contact stopped and inspected the tire and became aware that the treads on both tires had separated. The contact stated that he purchased the tires from Pro Puller and contacted the store and made them aware of the failure. The contact stated that he was advised to contact the NHTSA Hotline to file a safety complaint because there had been several failures reported regarding the tires. The manufacturer was not made aware of the failure. The failure mileage was 92,500.

NHTSA complaint #11533323 — an unverified report by a vehicle owner.

Gaffney, SC Crash 1 injured

AIR BAGS

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

NHTSA complaint #11532156 — an unverified report by a vehicle owner.

Glenwood, MN

STEERING

While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.

NHTSA complaint #11519872 — an unverified report by a vehicle owner.

Glenwood, MN

UNKNOWN OR OTHER

While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.

NHTSA complaint #11519872 — an unverified report by a vehicle owner.