FaultScore

Dodge RAM 3500 airbag problems

317 of the 4,040 complaints filed about the Dodge RAM 3500 are about the airbag system — 8% of everything owners reported. The worst model year for it is 2003.

317

Complaints

8%

Share of all complaints

42

Crashes

0

Fires

Airbags complaints by model year

1994 RAM 3500 2 0.6%
1995 RAM 3500 2 0.6%
1996 RAM 3500 2 0.6%

Median failure at 200,000 miles

1997 RAM 3500 4 1.3%

Median failure at 198,000 miles

1998 RAM 3500 9 2.8%

Median failure at 88,000 miles

1999 RAM 3500 5 1.6%

Median failure at 118,000 miles

2000 RAM 3500 2 0.6%

Median failure at 686,533 miles

2001 RAM 3500 11 3.5%

Median failure at 133,000 miles

2002 RAM 3500 5 1.6%

Median failure at 17,000 miles

2003 RAM 3500 80 25.2%

Median failure at 102,250 miles

2004 RAM 3500 43 13.6%

Median failure at 107,500 miles

2005 RAM 3500 33 10.4%

Median failure at 119,000 miles

2006 RAM 3500 33 10.4%

Median failure at 135,302 miles

2007 RAM 3500 36 11.4%

Median failure at 32,000 miles

2008 RAM 3500 18 5.7%

Median failure at 62,775 miles

2009 RAM 3500 12 3.8%

Median failure at 58,000 miles

2010 RAM 3500 3 0.9%

Median failure at 150,000 miles

2011 RAM 3500 2 0.6%

Median failure at 123,476 miles

2012 RAM 3500 15 4.7%

Median failure at 105,000 miles

What owners said

2004 Dodge RAM 3500 Manchester, NY

AIR BAGS

The contact owns a 2004 Dodge RAM. The contact received recall notifications, NHTSA Capaign Number: 16V352000 (Air Bags and NHTSA Campaign Number: 15V313000 (Air Bags) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts were in back order. In addition, the contact was informed that the parts were unavailable until October 2026. The manufacturer was contacted. The cotnact was informed that the parts were unavailalbel.

NHTSA complaint #11736578 — an unverified report by a vehicle owner.

2004 Dodge RAM 3500 Northville, MI

AIR BAGS

The contact owns a 2004 Dodge Ram 3500. The contact received notifications of NHTSA Campaign Numbers: 13V528000 (Steering), 16V352000 (Air Bags), 15V313000 (Air Bags), and 05V462000 (Power Train); however, the parts to do the recall repairs were not yet available while the vehicle was in for service. The local dealer was made aware of the issue, and an appointment was scheduled to repair the vehicle. The vehicle remained with the dealer for a week before the contact was informed that parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions, while the vehicle was in park(P), the vehicle unexpectedly rolled without warning. The brake pedal was depressed with extra force while shifting to park(P). The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA complaint #11726711 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 New Bern, NC

AIR BAGS

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

NHTSA complaint #11688894 — an unverified report by a vehicle owner.

2010 Dodge RAM 3500 at 146,000 miles Smithtown, NY

AIR BAGS

The contact owns a 2010 Dodge Ram 3500. The contact stated while driving approximately 30 MPH, the air bag warning light illuminated. The contact stated that the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the driver's side air bag needed to be replaced. The mechanic informed the contact of NHTSA Campaign Number: 16V947000 (Air Bags). The contact called a dealer and was informed that the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.

NHTSA complaint #11615152 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 Gaffney, SC Crash 1 injured

AIR BAGS

2 days ago my vehicle was in a wreck. A car T-bone the truck on the passenger side, causing the axle to break and the wheel to deflate. The airbag did not deploy during this accident, even though the car was rammed into a pole. Causing Slight injury to the driver.

NHTSA complaint #11532156 — an unverified report by a vehicle owner.

2006 Dodge RAM 3500 Bedford, VA

AIR BAGS

Takata recall. The contact owns a 2006 Dodge Ram 3500. The contact received notification of NHTSA Campaign Number: 16V352000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer stated they were only able to obtain parts for two vehicles at a time. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that there were no restrictions set in place regarding the number of parts provided to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11481839 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 at 114,000 miles Corvallis, MN

AIR BAGS

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED. LITHIA CHRYSLER JEEP DODGE OF MISSOULA (5001 GRIZZLY CT, MISSOULA, MT 59808) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *LN CONSUMER STATED IT HAPPENS WHEN TRUCK STOPS AND ALSO WHEN IT IS MOVING.

NHTSA complaint #11364203 — an unverified report by a vehicle owner.

2009 Dodge RAM 3500 at 68,000 miles Seattle, WA 1 injured

AIR BAGS

I WAS IN A BAD WRECK ON THE FREEWAY GOING FREEWAY SPEED 60MPH I HIT A JERSEY BARRIER THAT CAUSED ME TO ROLL MY TRUCK AND NOT ONE OF MY AIRBAGS WENT OFF THIS ACCIDENT HAPPENED IN SEPTEMBER 2018 I SHATTERED MY COLLARBONE DUE TO HITTING THE STEERING WHEEL AND HAVE HAD SURGERY'S DONE AND MY COLLARBONE WILL NEVER BE THE SAME

NHTSA complaint #11338727 — an unverified report by a vehicle owner.

2003 Dodge RAM 3500 Ocala, FL

AIR BAGS

AIR BAN LIGHT IS ON

NHTSA complaint #11308625 — an unverified report by a vehicle owner.

2010 Dodge RAM 3500 at 150,000 miles Kingsport, TN 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED WHILE SITTING IN THE PARKING LOT IN THE VEHICLE, THE AIRBAGS INDEPENDENTLY DEPLOYED WITH NO WARNING. THE CONTACT TOOK THE VEHICLE TO (AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT JOHNSON CITY, 3700 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *BF CONSUMER STATED DUE TO THE EXPLOSION MAY HAVE RESULTED IN SOME HEARING LOSS AND CONTINUOUS NOISE IN THE HEAD OF THE CONSUMER. INSURANCE COMPANY DECLARED VEHICLE TOTALED.

NHTSA complaint #11307279 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 at 105,000 miles Mills, WY

AIR BAGS

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000. *PM

NHTSA complaint #11277062 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 at 105,000 miles Mills, WY

AIR BAGS

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO FREMONT MOTORS OF CASPER (6101 E. 2ND ST, CASPER, WY) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #11277141 — an unverified report by a vehicle owner.

1996 Dodge RAM 3500 at 200,000 miles Corrigan, TX

AIR BAGS

DASH IS ALL CRACKED UP ALLOWING SHARP PLASTIC PROJECTILES IN AND ABOUT THE CAB THAT CAN CUT YOU IN A WRECK SUN GETTING ON ELECTRICAL WIRES DESTROYING THEM AND NOW SHORTS AND SOMETIMES DONT WORK RIGHT

NHTSA complaint #11233910 — an unverified report by a vehicle owner.

2010 Dodge RAM 3500 at 159,650 miles Maineville, OH

AIR BAGS

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE CURTAIN AIR BAG HAD A SHORT CIRCUIT THAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 159,650. *TT*JB CONSUMER SEAT BELT/AIRBAG LIGHT WAS VISABLE AT LEAST 2-3 YEARS.

NHTSA complaint #11166523 — an unverified report by a vehicle owner.

2007 Dodge RAM 3500 Prattville, AL

AIR BAGS

TL* THE CONTACT OWNS A 2007 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BREWBAKER DODGE CHRYSLER JEEP RAM OF PRATTVILLE (2209 COBBS FORD RD, PRATTVILLE, AL 36066, (334) 491-0701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11161950 — an unverified report by a vehicle owner.

2003 Dodge RAM 3500 at 142,630 miles Buckeye, AZ

AIR BAGS

"TAKATA RECALL" MY VEHICLE HAS BEEN RECALLED TWICE OVER THIS ISSUE, EACH TIME THE REPAIR HAS BEEN COMPLETED. THE CURRENT PROBLEM WITH MY VEHICLE RELATES TO THE AIR BAG MODULE. MY AIR BAG WARNING LIGHT CAME ON ABOUT A MONTH AGO AT WHICH TIME I TOOK IT TO MY LOCAL DODGE DEALERSHIP THINKING THE AIRBAGS HAD GONE BAD AGAIN. I WAS ADVISED THE AIRBAGS WERE FINE BUT THE CONTROL MODULE HAD FAILED. THEN I WAS TOLD THAT CHRYSLER DODGE NO LONGER MAKES THE REPLACEMENT MODULE AND THEY WOULD HAVE TO SEEK ONE FROM A SALVAGE COMPANY THEY DO BUSINESS WITH. MY QUESTION IS SIMPLE, HOW CAN A MANUFACTURE DECIDE TO STOP MAKING A CRUCIAL COMPONENT TO THE AIR BAG SYSTEM. I WAS ADVISED THAT IN THE EVENT OF A CRASH THE AIR BAGS WOULD NOT INFLATE. IT HAS BEEN OVER A MONTH NOW AND THE DEALERSHIP STILL HASN'T LOCATED A MODULE BUT ARE CONTINUING TO SEARCH FOR ONE. I HAVE A LOW MILAGE 2003 RAM 3500 HEAVY DUTY TRUCK SITTING IN MY DRIVEWAY THAT IS TOTALLY WORTHLESS. WHAT CAN I DO?

NHTSA complaint #11129504 — an unverified report by a vehicle owner.

1999 Dodge RAM 3500 at 196,000 miles West Charlston, VT Crash

AIR BAGS

TL* THE CONTACT OWNS A 1999 DODGE RAM 3500. WHILE THE CONTACT'S SPOUSE WAS DRIVING 30 MPH, SHE TURNED A CORNER AND CRASHED INTO A BAND OF TREES THAT WERE COVERING THE ROAD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED GOSS DODGE CHRYSLER AT (802) 658-0120 (LOCATED AT 1485 SHELBURNE RD, SOUTH BURLINGTON, VT 05403), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 196,000.

NHTSA complaint #11121037 — an unverified report by a vehicle owner.

2004 Dodge RAM 3500 Jacksonville, FL

AIR BAGS

"TAKATA RECALL" I HAVE ATTEMPTED TO GET MY AIRBAG REPLACED AND THE DEALERSHIP STATES THAT THEY CANNOT WORK ON THE VEHICLE BECAUSE IT HAS AFTERMARKET WIRING. THE WIRING IS NOT ATTACHED TO THE AIRBAG AND SHOULD HAVE NO IMPACT ON THE ABILITY OF A REPLACEMENT AIRBAG WORKING. THE CURRENT FIX THEY DESIRE IS FOR ME TO FIND A SHOP OF SOME KIND THAT REMOVES HEAD UNITS AND HAVE THEM REMOVE AT MY COST, AND THEN HAVE THE AIRBAG INSTALLED AND THEN HAVE THE HEAD UNIT RE-INSTALLED AT MY COST. I PURCHASED THE VEHICLE AS IS A LITTLE OVER A YEAR AGO. I JUST WANT MY TRUCK TO BE SAFE FOR MY FAMILY TO BE IN. MY CURRENT CASE NUMBER WITH DODGE CUSTOMER SERVICE IS 34528836. PLEASE HELP ME GET THIS FIXED.

NHTSA complaint #11102016 — an unverified report by a vehicle owner.

2012 Dodge RAM 3500 NEW Orleans, LA

AIR BAGS

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).

NHTSA complaint #11074048 — an unverified report by a vehicle owner.

2006 Dodge RAM 3500 at 180,000 miles Pensacola, FL

AIR BAGS

TAKATA RECALLS DRIVER AND PASSENGER AIRBAGS. THEY WERE BOTH ACTIVATED BY THE TRUCK BEING BACKED INTO WHILE SITTING STILL THUS KNOCKING OUT THE REAR GLASS WITH NO INJURIES TO DRIVER OR PASSENGER.

NHTSA complaint #11066734 — an unverified report by a vehicle owner.

Other Dodge RAM 3500 problems