FaultScore

FaultScore report

2002 Dodge RAM problems

Owners have filed 152 complaints about the 2002 Dodge RAM with NHTSA between 2001 and 2021. The largest single group is the transmission & drivetrain. Across this model's run it ranks 9 of 18 worst.

C

FaultScore 60/100

Higher is worse. Measured against the other years of the Dodge RAM.

How this is worked out

The numbers

152

Complaints

21

Crashes reported

4

Fires reported

19

Injuries reported

2 complaints report a death.

35,000 mi

Median mileage at failure

Half of reported failures happened before this

51%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 26 vs 50 Severity 100 vs 50 Early failure 87 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Dodge RAM. 50 means typical for this model; 100 means roughly double.
Severity — 100
30.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 87
51% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Dodge RAM

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Dodge RAM

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 60,000 miles

Suspension 16 10.5%

1 crashes, 0 fires · median 20,263 mi

0 crashes, 1 fires · median 82,500 mi

Airbags 15 9.9%

12 crashes, 0 fires · median 23,000 mi

0 crashes, 2 fires · median 27,000 mi

Brakes 13 8.6%

1 crashes, 1 fires · median 33,000 mi

Steering 10 6.6%

Median failure at 27,500 miles

Equipment & Accessories 7 4.6%

2 crashes, 0 fires

Other & Unspecified 5 3.3%

Median failure at 55,000 miles

Electrical System 5 3.3%

Median failure at 60,000 miles

Seats 4 2.6%

Median failure at 19,000 miles

Seat Belts 4 2.6%

3 crashes, 0 fires

Acceleration & Cruise Control 4 2.6%

Median failure at 30,000 miles

Wheels 3 2.0%

2 crashes, 0 fires · median 11,000 mi

Tires 3 2.0%

Median failure at 5,000 miles

Doors, Latches & Locks 2 1.3%
Lights 2 1.3%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Frontal 11 28.2%
Automatic Transmission 7 17.9%
Exterior 6 15.4%
Body 3 7.7%
Rotor 3 7.7%
Rear 3 7.7%
Engine 3 7.7%
Front 3 7.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 4.7%
1,000 – 9,999 miles 8 18.6%
10,000 – 24,999 miles 7 16.3%
25,000 – 49,999 miles 10 23.3%
50,000 – 74,999 miles 11 25.6%
75,000 – 99,999 miles 4 9.3%
150,000+ miles 1 2.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2002 Dodge Ram 1500 4-DR.

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2002 Dodge Ram 1500 Regular Cab
2002 Dodge Ram 1500 4-DR.

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2001 peak 11 Aug 2021

NHTSA investigations into the 2002 Dodge RAM

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE02096 Opened 26 Dec 2002 Closed 15 May 2003 POWER TRAIN:AXLE ASSEMBLY

REAR AXLE FAILURE

SEE ATTACHED REPORT.

Recalls on the 2002 Dodge RAM

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

09E009000

VISIBILITY:WINDSHIELD WIPER/WASHER

CHRYSLER IS RECALLING 1,364 WINDSHIELD WIPER MODULES, P/N 55077098AJ, SOLD DURING THE 2008 AND 2009 CALENDAR YEAR FOR USE AS AFTERMARKET REPLACEMENT EQUIPMENT ON MY 2002-2009 DODGE RAM PICKUP TRUCKS. THESE WIPER MODULE ASSEMBLIES MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD RESULT IN PARTIAL OR COMPLETE LOSS OF WINDSHIELD WIPER CAPABILITY.

Risk: WHEN THE WIPER SYSTEM FAILS, THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.

07E066000

EQUIPMENT:ELECTRICAL

CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

06E049000

EXTERIOR LIGHTING

CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

04V185000

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

ON CERTAIN VAN AND WAGON VEHICLES EQUIPPED WITH 4-WHEEL ANTILOCK BRAKE SYSTEMS (ABS), AFTERMARKET BATTERIES MAY LEAK ELECTROLYTE ONTO THE ABS CONTROL MODULE CONNECTOR, WHICH CAN COMPROMISE SEALING INTEGRITY OF THE CONNECTOR.

Risk: THIS MAY ALLOW DEVELOPMENT OF A SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

02V159000

POWER TRAIN:AXLE ASSEMBLY

ON CERTAIN 4X4 PICKUP TRUCKS, THE REAR AXLE FLANGE WELD TO THE AXLE TUBE COULD FATIGUE AND ALLOW THE BRAKE CALIPER ASSEMBLY TO ROTATE.

Risk: DURING ROTATION, THE BRAKE LINE COULD SEPARATE FROM THE CALIPER RESULTING IN A BRAKE FLUID LOSS IN THE REAR BRAKE HYDRAULIC SYSTEM.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2009081 363 units in Canada

Electrical

Certain aftermarket replacement windshield wiper motor assemblies, sold during the '08 and '09 calendar year for use as service equipment on 2002-2009 Dodge Ram pickup trucks, may be susceptible to water intrusion that could result in partial or complete loss of windshield wiping capability. Should this occur during a rainy/snowy day, it could increase the risk of a crash, causing property damage, personal injury or death. Correction: Owners who had windshield wiper motor assemblies serviced during the '08 and '09 calendar year will be requested to take their vehicle to a Chrysler dealer for inspection and repair if required.

Recall 2007389 39,078 units in Canada

Other

On certain vehicles, the ignition/park shift interlock system may become inoperable. This can allow the shifter to be moved out of the PARK position with the ignition key removed (or in the lock position) or it could allow the ignition key to be removed when the shifter has not been placed in the PARK position. This could allow the vehicle to roll away, possibly causing property damage and/or personal injury or death. Correction: Dealers will replace the gearshift blocker and bracket assembly.

Recall 2003059 20,707 units in Canada

Electrical

On certain pickup trucks, the electrical connector at the bottom of the steering column may contain an under-sized terminal in the Heater Ventilation Air Conditioning (HVAC) blower motor circuit. Localized heating from current flow with the blower speed set on high may cause the terminal contacts to relax and lose contact. This can cause the HVAC blower motor to become inoperative. Correction: Dealer will install an approved wiring harness.

Recall 2003058 13,309 units in Canada

Visual System

On certain pickup trucks, the detent system on the exterior mirror housing may lose functionality, potentially affecting the driver's rearward field of vision. Correction: Dealer will install a mirror detent retainer kit on the driver and passenger side outside rearview mirrors.

Recall 2002110 5,953 units in Canada

Brakes

On certain Ram 1500 4x4 pickup trucks the rear axle flange weld to the axle tube could fatigue and allow the brake caliper assembly to rotate. During rotation, the brake line could separate from the caliper resulting in a brake fluid loss in the rear brake hydraulic system potentially resulting in a crash. Correction: Dealers will install rear brake caliper reinforcement collars on the rear axle tube assemblies.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 220,000 miles Topeka, KS Fire 1 injured

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.

NHTSA complaint #11430600 — an unverified report by a vehicle owner.

at 50,000 miles East Jewett, NY Fire 1 injured

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA complaint #10434257 — an unverified report by a vehicle owner.

at 50,000 miles East Jewett, NY Fire 1 injured

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA complaint #10434257 — an unverified report by a vehicle owner.

Hickory, NC Crash

AIR BAGS:FRONTAL

EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT.

NHTSA complaint #10206071 — an unverified report by a vehicle owner.

Leon, IA Crash

TRAILER HITCHES

DT: THE CONTACT OWNS A 1992 HAUL RIGHT 60 BOAT TRAILER MANUFACTURED BY B AND M. WHILE TRAVELING 60 MPH THE TONGUE BROKE WHERE IT HOOKS ON THE TRUCK, CAUSING THE BOAT AND THE TRAILER TO FALL DOWN AND HIT THE PAVEMENT. WHEN THE BOAT TRAILER WAS INSPECTED IT SHOWED ADDITIONAL WEAKNESS IN THE TONGUE. THE CONSUMER PRODUCT SAFETY COMMISSION TOLD THE CONTACT TO CONTACT NHTSA BECAUSE THE TRAILER HAD BRAKE LIGHTS. SHE HAS TRIED TO CONTACT THE BOAT MANUFACTURER, AND COULD NOT CONTACT THEM BY PHONE OR LETTER. THEY HAVE NOT GOTTEN A RESPONSE, AND THE DEALERSHIP WAS OUT OF BUSINESS.

NHTSA complaint #10136245 — an unverified report by a vehicle owner.

Leon, IA Crash

EQUIPMENT

DT: THE CONTACT OWNS A 1992 HAUL RIGHT 60 BOAT TRAILER MANUFACTURED BY B AND M. WHILE TRAVELING 60 MPH THE TONGUE BROKE WHERE IT HOOKS ON THE TRUCK, CAUSING THE BOAT AND THE TRAILER TO FALL DOWN AND HIT THE PAVEMENT. WHEN THE BOAT TRAILER WAS INSPECTED IT SHOWED ADDITIONAL WEAKNESS IN THE TONGUE. THE CONSUMER PRODUCT SAFETY COMMISSION TOLD THE CONTACT TO CONTACT NHTSA BECAUSE THE TRAILER HAD BRAKE LIGHTS. SHE HAS TRIED TO CONTACT THE BOAT MANUFACTURER, AND COULD NOT CONTACT THEM BY PHONE OR LETTER. THEY HAVE NOT GOTTEN A RESPONSE, AND THE DEALERSHIP WAS OUT OF BUSINESS.

NHTSA complaint #10136245 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 220,000 miles Topeka, KS Fire 1 injured

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

The contact owns a 2002 Dodge Ram 1500. The contact stated that while her husband was driving at various speeds, the ABS warning light illuminated and the vehicle seized. The contact managed to coast the vehicle to the shoulder of the road and place the vehicle in park. The contact exit the vehicle to inspect the engine and without warning when the front hood was open 4-foot flames shoot out from the hood. The contact sustained burns to the right hand. No medical attention was sought. The contact ran to the rear of the vehicle open the trunk and poured water that he had in a bucket on the flames. No police report was made. The fire department was not contacted. The vehicle was not repaired or diagnosed. No dealer was contacted nor the manufacturer was notified of the failure. Damages were to the wire harness, ABS module, and connecting rod. The failure mileage was approximate 220,000.

NHTSA complaint #11430600 — an unverified report by a vehicle owner.

at 60,000 miles Goodyear, AZ

STRUCTURE

THE DASHBOARD STARTED CRACKING AROUND 60,000 MILES. IT HAS CONTINUED TO CRACK AND ALL OF THE PLASTIC VENT COVERS HAVE FALLEN APART INTO THE VENTS. I HAVE NOW FOUND OUT THAT THE INSULATION IN THE DASH IS DRY ROTTING AND FALLING INTO THE A/C VENTS AND CAUSING PROBLEMS WITH THE A/C MOTOR. THIS COULD POTENTIALLY CAUSE AN ELECTRICAL PROBLEM.

NHTSA complaint #10456343 — an unverified report by a vehicle owner.

at 60,000 miles Locust Grove, GA

POWER TRAIN

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM!

NHTSA complaint #10444610 — an unverified report by a vehicle owner.

at 60,000 miles Locust Grove, GA

UNKNOWN OR OTHER

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM!

NHTSA complaint #10444610 — an unverified report by a vehicle owner.

at 60,000 miles Locust Grove, GA

ELECTRICAL SYSTEM

1) ELECTRICAL PROBLEMS. LIGHTS KEPT GOING IN AND OUT 2) DASH CRACKING AND CRUMBLING. PIECES FALLING INTO AIR VENTS AND PREVENTING WINDSHIELD FROM DEFROSTING! DANGEROUS! COULD CAUSE AN ACCIDENT. DASH IS IN SUCH BAD SHAPE THAT IF PASSENGER AIR BAG WERE TO BE DEPLOYED IT COULD KILL SOMEONE DUE TO FLYING PIECES OF HARD PLASTIC ALL OVER THE VEHICLE. MAKE DODGE RECALL THIS PRODUCT! WHAT ARE YOU WAITING FOR? YOU ALREADY HAVE THOUSANDS OF COMPLAINTS FOR THIS PROBLEM!

NHTSA complaint #10444610 — an unverified report by a vehicle owner.

at 50,000 miles East Jewett, NY Fire 1 injured

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA complaint #10434257 — an unverified report by a vehicle owner.

at 50,000 miles East Jewett, NY Fire 1 injured

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2002 DODGE RAM MODEL R35. THE CONTACT WAS DRIVING 5 MPH WHEN SMOKE EMITTED INSIDE OF THE VEHICLE AND FLAMES WERE VISIBLE FROM THE HOOD. THE FAILURE CAUSED THE CONTACT TO DRIVE INTO A DITCH BUT THERE WAS NO CRASH. THE DOORS FAILED TO OPEN DURING THE FAILURE SO THE CONTACT ESCAPED BY PUNCHING AND SHATTERING THE WINDSHIELD. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER DISRUPTION CAUGHT FIRE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 50,000.

NHTSA complaint #10434257 — an unverified report by a vehicle owner.

at 80,000 miles Webster, TX

STRUCTURE:BODY

THE DASH IN MY 2002 DODGE RAM QUAD CAB PICKUP BEGAN TO CRACK AND HAS NOW COMPLETELY SHATTERED. THERE ARE PIECES THAT HAVE BROKEN OFF AND ARE NOW EFFECTING MY HEATING AND COOLING SYSTEM. I AM CONCERNED THAT IF I HIT A BUMP TO HARD THAT A PIECE MIGHT ACTUALLY DISLODGE AND HARM SOMEONE. OR CAUSE EVEN MORE SEVERE INTERNAL DAMAGE THAT MIGHT EFFECT MY ABILITY TO OPERATE THE VEHICLE.

NHTSA complaint #10432304 — an unverified report by a vehicle owner.

Ward, AR

STRUCTURE

THE DASH WAS FINE NO EVENTS UNTIL SEPT.2008. OPENED THE TRUCK UP ONE DAY TO REVEAL A HUGE CRACK IN THE DASH. THE DASH IS CRACKING IN THE RATE OF 2 CRACKS IN 2008 AND ONE IN 2009 ,ONE IN 2010. WE ARE UP TO 4 CRACKS NOW. HASN'T BEEN FIXED. I AM HEARING HORROR STORIES OF THIS CAUSING SERIOUS PROBLEMS. I DO NOT LET MY KIDS RIDE IN IT.THE MORE IT CRACKS THE LESS SAFE WE FEEL DRIVING IT.

NHTSA complaint #10422521 — an unverified report by a vehicle owner.

at 95,000 miles Universal City, TX

STRUCTURE

DASH CRACKING ON 2002 DODGE RAM QUADCAB; NOT THE FIRST VEHICLE TO BE EXPERIENCING THIS. MANY FORUMS AND COMPLAINTS REGARDING THIS MATTER. FORMAL COMPLAINT ON DODGE TO NHTSA. VEHICLE HAD ABOUT 95K WHEN FIRST APPEARED; PROGRESSIVELY WORSE, BECOMING A DRIVING HAZARD.

NHTSA complaint #10381304 — an unverified report by a vehicle owner.

at 85,000 miles Columbia, MD

STRUCTURE:BODY

TL*THE CONTACT OWNS A 2002 DODGE RAM. WHILE THE VEHICLE WAS STATIONERY, THE EXTERIOR BODY PAINT EXPOSED A WHITE SPOT THE SIZE OF A SOFTBALL. THE DEFECT WAS LOCATED ON THE DRIVER'S SIDE DOOR AND THE HOOD. IN ADDITION, THERE WAS BUBBLING ON THE EXTERIOR PAINT NEAR THE DRIVER'S SIDE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE EXTERIOR BODY PAINT DEFECT WOULD EVENTUALLY RUST FROM THE INNER TO THE OUTER SURFACE. THE AUTHORIZED DEALER ADVISED THAT THE VEHICLE BE BROUGHT IN WHEN IT BEGINS TO RUST AND POSSIBLY REPAIRED AT NO COST. AS OF JULY 24, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT TOOK THE VEHICLE TO AN AUTO BODY SHOP FOR A SECOND OPINION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 89,000.

NHTSA complaint #10235686 — an unverified report by a vehicle owner.

at 88,000 miles Columbia, MD

STRUCTURE

AFTER OWNING THIS VEHICLE FOR 6 YEARS< THE PAINT IS STARTING TO PEEL, AND IT IS RUSTING FROM THE INSIDE OUT. ALTHOUGH THIS IS NOT A SAFETY ISSUE I AM HOPING YOU CAN POINT IN THE RIGHT DIRECTION. THANK YOU.

NHTSA complaint #10235315 — an unverified report by a vehicle owner.

Grant, FL

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS.

NHTSA complaint #10215125 — an unverified report by a vehicle owner.

Grant, FL

EQUIPMENT

1. REPLACED FUSE (ORIGINAL EQUIPMENT) ON MY 2002 DODGE RAM PICKUP FOR THE LEFT REAR TRAILER LIGHTS WITH STOREHOUSE FUSE BOUGHT AT HARBOR FREIGHT STORE. 2. FUSE DID NOT "BLOW" AS IT SHOULD AND "WELDED" ITSELF INTO FUSE BLOCK. I CANNOT REMOVE THE REMNANTS OF THE FUSE. 3. THIS MAY NECESSITATE COMPLETE REPLACEMENT OF THE FUSE BLOCK AT CONSIDERABLE COST. POSSIBLE HUNDREDS OF DOLLARS.

NHTSA complaint #10215125 — an unverified report by a vehicle owner.

Hickory, NC Crash

AIR BAGS:FRONTAL

EMAIL CONCERNED THAT THE AIRBAGS IN HIS 2002 DODGE RAM TRUCK FAILED TO DEPLOY IN A 25 TO 30 MPH ACCIDENT.

NHTSA complaint #10206071 — an unverified report by a vehicle owner.

Sanibel, FL

STRUCTURE

DASH ON OUR 2002 DODGE RAM IS CRACKING.

NHTSA complaint #10204043 — an unverified report by a vehicle owner.

Edgewater, FL

STRUCTURE

CONSUMER IS COMPLAINING ABOUT CRACKS IN THE DASHBOARD. CUSTOMER STATES THAT VEHICLE HAS ABOUT 10 CRACKS IN THE DASHBOARD. THE CUSTOMER WOULD LIKE TO KNOW WHY DODGE IS NOT DOING ANYTHING ABOUT THIS PROBLEM.

NHTSA complaint #10203765 — an unverified report by a vehicle owner.

Green BAY, WI

WHEELS:LUGS/NUTS/BOLTS/STUDS

2002 DODGE RAM FRONT PASSENGER SIDE WHEEL CAME OFF THE VEHICLE. *KB (OHIO TRAFFIC CRASH REPORT)

NHTSA complaint #10194663 — an unverified report by a vehicle owner.

at 55,000 miles Boca Raton, FL

UNKNOWN OR OTHER

TL*THE CONTACT OWNS A 2002 DODGE RAM. THE DASHBOARD HAS CRACKED IN SEVERAL PLACES. THE VEHICLE IS OCCASIONALLY PARKED IN DIRECT SUNLIGHT AND HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT MILEAGE IS 60,000 AND FAILURE MILEAGE WAS 55,000.

NHTSA complaint #10193959 — an unverified report by a vehicle owner.

Pembroke Pines, FL

STRUCTURE

THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU.

NHTSA complaint #10193686 — an unverified report by a vehicle owner.

Pembroke Pines, FL

EQUIPMENT

THE BOARD 2002 DODGE RAM 1500 QUAD CAB DASHBOARD IS ALL CRACKED AND BREAKING APART. READ ABOUT THIS PROBLEM IN MY LOCAL ACTION LINE SECTION WHERE OTHER DODGE OWNERS OF DIFFERENT MODELS BETWEEN THE YEARS 2000 AND NEWER WERE HAVING THE SAME PROBLEM. THE DASHBOARD STARTED CRACKING NEAR THE VENTS AND HAS PROCEEDED TO BREAK IN OTHER PLACES ALONG THE ENTIRE DASHBOARD, ABOUT LESS THAN A MONTH AFTER THE WARRANTY EXPIRED. I' HAVE ASKED AROUND TO PEOPLE RELATED IN THE INDUSTRY, AND HAVE BEEN INFORMED THAT WAS A VERY COSTLY REPAIR. SEVERAL HUNDRED DOLLARS WORTH. ALSO, I HAVE A FRIEND WHO EXPERIENCED THE SAME PROBLEM ON A 2000 DODGE 1500 . PLEASE HELP, THANK YOU.

NHTSA complaint #10193686 — an unverified report by a vehicle owner.

Rockledge, FL

STRUCTURE

CRACKED DASHBOARD.

NHTSA complaint #10190424 — an unverified report by a vehicle owner.

Lexington, KY

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

TL*THE CONTACT OWNS A 2002 DODGE RAM 3500. THE CONTACT STATED THAT THERE IS A CRACK ON THE VEHICLE'S DASHBOARD WHICH CAUSED THE LIGHTS TO MALFUNCTION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 98,700 AND THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #10190161 — an unverified report by a vehicle owner.

at 60,000 miles Barrington, IL

POWER TRAIN:AUTOMATIC TRANSMISSION

DT*: THE CONTACT STATED THE DRIVER EXITED THE VEHICLE AFTER PUTTING IT IN PARK WITH THE ENGINE RUNNING. THE VEHICLE BEGAN TO ROLL BACKWARDS AND A BYSTANDER GOT IN AND PUT THE VEHICLE IN PARK. THERE WAS MINOR DAMAGE DONE TO THE DRIVER SIDE DOOR. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THERE IS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 7/25/2006 -

NHTSA complaint #10158772 — an unverified report by a vehicle owner.

at 50,000 miles Goodlettsville, TN

STEERING:RACK AND PINION:RACK

DT*: THE CONTACT STATED WHILE PARKED, THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THERE WAS A LEAK IN THE STEERING RACK. THE STEERING RACK NEEDS TO BE REPLACED. UPDATED 03/28/06.

NHTSA complaint #10152388 — an unverified report by a vehicle owner.