205 of the 5,489 complaints filed about the Dodge RAM are about the glass, mirrors and wipers — 4% of everything owners reported. The worst model year for it is 1994.
205
Complaints
4%
Share of all complaints
3
Crashes
2
Fires
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2007 Dodge Ram 1500. The contact stated that after operating the windshield wipers, the vehicle stalled. The vehicle was able to restart but the contact was unable to use the wipers and drive at the same time. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 137,008.
NHTSA complaint #11434217 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE VENTILATION SYSTEM FAILED AS IS COMMON WITH THESE VEHICLES. DUE TO WEAL PARTS, THE, "DOORS" THAT CONTROL AIR FLOW THROUGH THE VENTILATION DUCTS BROKE. I HAVE SLOWLY REPLACE EACH OF THE FOUR DOORS AS THEY FAILED. AS THEY WENT OUT IT AFFECTED EVERY ASPECT OF VENTILATION, INCLUDING THE DEFROST. AFTER DOING SOME RESEARCH IT IS EVIDENT DODGE WAS FULLY AWARE OF THIS ISSUE BUT MADE NO IMPROVEMENTS TO THE SYSTEM, CONTINUING TO SELL THESE VEHICLES TO AN UNSUSPECTING PUBLIC FOR SEVERAL YEARS.
NHTSA complaint #10472710 — an unverified report by a vehicle owner.
VISIBILITY
LETTER FROM CONGRESSMAN DENT ON BEHALF OF CONSTITUENT RE HEATER BOX FAILURE IN DODGE TRUCKS *TGW THE CONSUMER STATED THE INITIAL PROBLEM WITH THE FRESH AIR/RECIRCULATION DOOR STARTED 2-3 YEARS AGO. SHORTLY, AFTER REPLACING THE FRESH AIR/RECIRCULATION DOOR, THE HEAT AND DEFROSTER STOPPED WORKING. THE CONSUMER TRIED TO REPLACE THE CONTROL SWITCH IN THE DASH, THINKING IT WAS BAD AND NOT WORKING THE INTERNAL DOORS PROPERLY, BUT AFTER THE REPLACEMENT, THE PROBLEM REMAINED THE SAME. HE THEN REPLACED THE MODE DOOR ACTUATORS, AND THE MOTOR CONTROL THAT CONTROLLED THE DOORS. HOWEVER, THAT DID NOT RESOLVE THE PROBLEM EITHER. THE CONSUMER WENT TO THE DEALER WHERE HE WAS INFORMED THE ENTIRE DASH WOULD HAVE TO BE REMOVED, BECAUSE THE DOORS FAILED AND A NEW HEATER BOX WAS NEEDED. *JB..UPDATED 04/19/12 *BF UPDATED 04/23/12
NHTSA complaint #10452020 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
LETTER FROM CONGRESSMAN DENT ON BEHALF OF CONSTITUENT RE HEATER BOX FAILURE IN DODGE TRUCKS *TGW THE CONSUMER STATED THE INITIAL PROBLEM WITH THE FRESH AIR/RECIRCULATION DOOR STARTED 2-3 YEARS AGO. SHORTLY, AFTER REPLACING THE FRESH AIR/RECIRCULATION DOOR, THE HEAT AND DEFROSTER STOPPED WORKING. THE CONSUMER TRIED TO REPLACE THE CONTROL SWITCH IN THE DASH, THINKING IT WAS BAD AND NOT WORKING THE INTERNAL DOORS PROPERLY, BUT AFTER THE REPLACEMENT, THE PROBLEM REMAINED THE SAME. HE THEN REPLACED THE MODE DOOR ACTUATORS, AND THE MOTOR CONTROL THAT CONTROLLED THE DOORS. HOWEVER, THAT DID NOT RESOLVE THE PROBLEM EITHER. THE CONSUMER WENT TO THE DEALER WHERE HE WAS INFORMED THE ENTIRE DASH WOULD HAVE TO BE REMOVED, BECAUSE THE DOORS FAILED AND A NEW HEATER BOX WAS NEEDED. *JB..UPDATED 04/19/12 *BF UPDATED 04/23/12
NHTSA complaint #10452020 — an unverified report by a vehicle owner.
VISIBILITY:GLASS, SIDE/REAR
2008 DODGE RAM. CONSUMER WRITES IN REGARDS TO REPAIRS FOR A DEFECTIVE WINDOW LEAKING IN THE BACK BUCKET SEAT *TGW THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER THREE TIMES, BECAUSE IT WAS NOT INSTALLED AND SEALED CORRECTLY.
NHTSA complaint #10429731 — an unverified report by a vehicle owner.
VISIBILITY
THE MULTI FUNCTION SWITCH WAS DEFECTIVE IN MY VEHICLE. THIS CAUSED THE FOLLOWING SAFETY CONCERNS WITH THE VEHICLE: 1) THE WINDSHIELD WIPERS DID NOT WORK, 2) THE TURN SIGNALS DID NOT WORK, AND 3) THE HAZZARD LIGHTS DID NOT WORK. I HAVE TWO PROBLEMS WITH THE SITUATION: 1) WHILE DRIVING THE VEHICLE DURING A RAIN STORM ON 9/26/2011, THE WINDSHIELD WIPERS DID NOT WORK. THIS CAUSED A SAFETY CONCERN AND COULD HAVE CAUSED A POTENTIAL ACCIDENT AND 2) WHILE DRIVING THE VEHICLE, THE TURN SIGNALS DID NOT WORK. THIS CAUSED A SAFETY CONCERN AND COULD HAVE CAUSED AN ACCIDENT. AFTER TAKING THE VEHICLE TO THE LOCAL DODGE DEALERSHIP, I WAS INFORMED THAT THE MULTI FUNCTION SWITCH WAS ON BACK ORDER. TO BE EXACT, FOUR THOUSAND MULTI FUNCTION SWITCHES WERE ON BACK ORDER PER THE LOCAL DEALERSHIP AND CHRYSLER GROUP CUSTOMER ASSISTANCE. NEITHER THE LOCAL DEALERSHIP OR THE CHRYSLER GROUP CUSTOMER ASSISTANCE HAD ANY IDEA WHEN THE PART WOULD BE AVAILABLE. I ASKED BOTH PARTIES WHY THE PART IS ON BACK ORDER SINCE THIS IS A MATTER OF SAFETY. NO ANSWER WAS GIVEN. AFTER FURTHER RESEARCH VIA THE INTERNET, IT WAS DETERMINE THAT OTHER DODGE RAM TRUCK OWNERS HAD THE SAME TYPE ISSUE WITH THEIR MULTI FUNCTION SWITCH BEING DEFECTIVE. IT WOULD BE GREAT IF DODGE WOULD NOTIFY ALL OWNERS OF THE PROBLEM WITH THE MULTI FUNCTION SWITCH AND HAVE THEM REVIEWED AND/OR REPLACED IF NEEDED. THIS COULD POTENTIALLY SAVE SOMEONE FROM SERIOUS INJURY OR DEATH FROM THE THE MULTI FUNCTION SWITCH BEING DEFECTIVE WHILE DRIVING. MY HOPE AND PRAYER IS TO HAVE OTHER DODGE RAM TRUCK OWNERS UNDERSTAND THE IMPORTANCE OF THIS PROBLEM. IT COULD POTENTIALLY SAVE THEIR LIFE.
NHTSA complaint #10427768 — an unverified report by a vehicle owner.
VISIBILITY
MULTI SWITCH MALFUNTIONS WHILE DRIVING WITH HEAD LIGHTS ON...THE HEAD LIGHTS GO OUT..THE WIPERS WILL QUIT ALSO.
NHTSA complaint #10425948 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2006 DODGE RAM. THE CONTACT STATED THAT THE FLAP UNDER THE DASH BOARD WHICH OPERATED THE HEATER AND AIR CONDITIONER ON THE PASSENGER SIDE OF THE VEHICLE FRACTURED, CAUSING EXCESS AIR TO RELEASE INTO THE VEHICLE. A LOCAL MECHANIC DIAGNOSED THAT A HINGE WAS FRACTURED AND WOULD NEED TO BE REPLACED. THE DEALER TOLD THE CONTACT THAT THE PLASTIC FLAP WAS DISCONTINUED AND WOULD NEED TO BE REPLACED WITH A METAL FLAP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 49,200. MALFUNCTION OF PLASTIC SPONGE FLAP THAT ALLOWS COOLED AIR TO ENTER THE PUCALS. THE DODGE MECHANICAL DEPT. SAID THIS DEFECTIVE OR BROKEN PART HAS NOW BEEN REPLACED BY ONE MADE OF METAL. I THINK THIS SHOULD BE A RECALL AND REPLACED AT THE EXPENSE OF DODGE. THE ESTIMATED REPAIR COST IS ABOUT. UPDATED 10/12/2011 *LN
NHTSA complaint #10412426 — an unverified report by a vehicle owner.
VISIBILITY
TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 55 MPH DURING SUNNY WEATHER CONDITIONS THE CONTACT STATED THAT THERE WAS A GLARE ON THE CHROME FINISHED RAM IN THE CENTER OF THE CONSOLE ON THE STEERING WHEEL THAT IMPAIRED THE DRIVER AND FRONT SEAT PASSENGERS VISION. HE STATED THAT IT ONLY OCCURRED ON SUNNY DAYS. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 400.
NHTSA complaint #10341981 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2005 DODGE RAM 1500, DEFROST DOOR IN HEATER/HVAC HOUSING BROKEN, NOT ALLOWING FOR 'FULL' DEFROST OF THE WINDSHIELD. DIFFICULT IN COLDER CLIMATE (MICHIGAN) TO KEEP WINDSHIELD CLEAR. REPAIR TOPS $700 WITH ONLY $50 IN PARTS. CHRYLSER WILL NOT ASSIST WITH THE REPAIR HOWEVER THEY HAVE A TSB DATING BACK TO 2003 IDENTIFYING THE PROBLEM.
NHTSA complaint #10214706 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
I TOOK MY '03 DODGE RAM TO MCPEEK DODGE DEALERSHIP IN ANAHEIM, CA FOR WARRANTY WINDSHIELD WIPER REPAIR WORK. THE TRUCK WAS IN PERFECT CONDITION EXCEPT FOR THE WIPERS. LATER IN THE DAY THE SERVICE PERSON CALLED ME TO LET ME KNOW THE WORK WAS COMPLETED, BUT "BY-THE-WAY, WE NOTICED YOUR CHECK ENGINE LIGHT WAS ON - DO YOU WANT US TO CHECK THIS OUT?" I REPLIED FIRST OF ALL THE LIGHT WAS NOT ON WHEN I BROUGHT IT IN AND SECOND I WAS NOT GOING TO PAY ANY DIAGNOSTIC FEE AND I EXPECT IT TO BE CORRECTED WHEN I PICK IT UP. IT WAS NOT CORRECTED AND DELIVERED BACK TO ME. OBVIOUSLY, DEALERSHIPS (ESPECIALLY BIG 3 MANUFACTURERS) ARE TRYING TO RECOUP LOSSES THROUGH FRAUDULENT / UNNECESSARY SERVICE DUE TO THE MINIMAL MARGINS AND VOLUME OF SALES OF NEW VEHICLES. I AM A MECHANIC AND UNDERSTAND THE SALES PITCH - WHILE I WAS SITTING IN THE WAITING ROOM I FELT SORRY FOR A LITTLE OLD LADY THAT THE SERVICE GUY PREYED ON. SHE JUST WANTED A OIL CHANGE, BUT ENDED UP HAVING HER BRAKES INSPECTED AND PROBABLY REPLACED ONLY BECAUSE "HE NOTICED THEY WERE SQUEAKING". ANYWAY BACK TO MY STORY - IT TOOK ME ALL OF 5 MINUTES WHEN I GOT HOME TO POP THE HOOD AND FIND A WIRE TO THE AIR CLEANER SENSOR THAT THE MECHANIC HAD DISCONNECTED PROBABLY INTENTIONALLY SINCE THIS HAS NOTHING TO DO WITH THE WIPERS. THE CHECK ENGINE LIGHT WENT OFF. I FOUND OUT THAT THE MANAGEMENT AT THIS DEALERSHIP HAS INSTRUCTED THE STAFF TO MAKE SURE TO UP-SELL EVERY CUSTOMER AND MAKE SURE SOME OTHER WORK IS FOUND BESIDES ANYTHING THAT THE VEHICLE IS BROUGHT IN FOR. THAT'S FINE IF SOMETHING IS NEEDED, BUT TO INTENTIONALLY DAMAGE A VEHICLE OR REPLACE PARTS UNNECESSARY TO MAKE MORE MONEY IS JUST NOT RIGHT. I SAVED $150, BUT AM STEAMING MAD! MCPEEK DODGE IS A CROOK. I WILL NEVER BY ANOTHER VEHICLE THERE AGAIN AND NEVER SERVICE THERE.
NHTSA complaint #10153900 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
DT: THE CONTACT STATED DEFOGGER SYSTEM STOPPED WORKING DUE TO THE DESIGN. THE INNER ROUTING FLAP BROKE, ALLOWING THE HEAT TO GO TO THE AIR CONDITIONING VENTS INSTEAD OF THE WINDSHIELD DEFROSTER/DEFOGGER BLOWER. THE CONTACT TOOK THE VEHICLE TO A DEALER HOWEVER, NO REPAIRS HAVE BEEN MADE DUE TO EXCESSIVE EXPENSE.
NHTSA complaint #10144540 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
MOTOR VEHICLE DEFECT NOTIFICATION FOR DODGE RAM 2004, FAILURE OF WINDSHIELD DEFROSTER. *BF THE DEFROSTER WOULD NOT BECOME WARM ENOUGH TO DEFROST, DEFOG THE WINDOWS.
NHTSA complaint #10115661 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
THE WINDSHIELD AND SIDE WINDOWS WOULD FOG UP WHEN THE HEATER AND DEFROSTER WERE ON, WHICH WAS MAKING IT DIFFICULT TO SEE THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR TESTING, BUT THE CAUSE WAS UNDETERMINED. *AK *SC
NHTSA complaint #10109130 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE WINDOWS OF THE VAN WILL NOT CLEAR OF FOG WITH THE HEATER ON HOT AND THE BLOWER ON HIGH. THE DEALER SAID THAT THEY CAN'T FIX THE PROBLEM,THAT ALL VANS OF THIS YEAR ACT THE SAME. I HAVE TO DRIVE WITH THE REAR WINDOW OPEN.
NHTSA complaint #10108152 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD
CONSUMER STATED FRONT WINDSHIELD SEALS WORE OUT. THIS PROBLEM WAS CAUSING WATER TO LEAK INTO THE VEHICLE FROM THE WINDSHIELD. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10074136 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
PASSENGER EXTERIOR MIRROR WILL NOT STAY LOCKED IN POSITION AND FOLDS BACK WHEN PULLING OFF FROM A STOP.
NHTSA complaint #10056259 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
VEHICLE'S PASSENGER SIDE MIRROR SHOWS INACCURATELY. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #10039877 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE HAVING VEHICLE SERVICED AT DEALER TECHNICIAN STATED THAT CONSUMER WOULD HAVE TO WAIT TWO WEEKS TO GET RECALL REPAIRS DONE FOR SIDE VIEW MIRROR REPLACEMENT WHILE VEHICLE WAS MISSING MIRROR.
NHTSA complaint #10022920 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING THE PASSENGER SIDE MIRROR BROKE IN HALF.
NHTSA complaint #10021789 — an unverified report by a vehicle owner.