153 of the
1,361 complaints filed about the Ford E-350
are about the fuel system —
11% of everything owners reported.
The worst model year for it is 2004.
Over the course of the last 3 months I have experienced different problems with the emissions on my truck. It started with replacing the sensor in the tail pipe then that led to loosing power while pulling my 25 foot goose neck trailer. On 7 different occasion I lost power while hooked up to my trailer. It happens with no warning either on hills or on a straight away. Two of the cases almost led to a wreck because semi's were following me to closely and when I lost power I immediately turned on my flashers and they were either able to get around me or lock up their brakes without hitting me. When this happens I have to coast off to the side of the road and restart the truck to get out of the way of traffic. My dealer could not diagnose the issue because the truck didn't throw a code until the 7th time. When it finally happened I was able make it into the dealership before they closed for the evening and they hooked up the laptop to check the code. This led to replacing the whole fuel system because the CP4 injection pump failed and sent metal shavings through the fuel system. Once this was all replaced the check engine light came on again just after leaving the dealership and now the EGR valve needs replaced. I took my truck to the dealership on June 2, 2026 and to this day July 2, 2026 they still have my truck and are trying to remedy the situation. We are hopeful that after replacing the EGR valve that my truck will be finished. I have also learned that Ford has replaced/ recalled certain VIN numbers for the issues I have encountered, however my truck doesn't qualify ???? How do they determine the recall protocol and is this fair to all customers. This truck is vital to my business and I have had to rent a truck from one of my customers during this month long journey to be able to preform my daily activities for my business. The dealer was gracious to give me a car to drive however a car can not pull a 25 foot goose neck trailer
NHTSA complaint #11748039 — an unverified report by a vehicle owner.
open recall for paint peeling on the gas tank, could cause a fire. No Ford dealers in my area can take care of the problem.: I am writing to file a formal complaint regarding a Ford dealership’s failure to properly support and address a safety recall on my vehicle. As you know, safety recalls are issued to protect consumers and ensure that potentially dangerous vehicle defects are corrected promptly and at no cost to the vehicle owner. When a dealership fails or refuses to properly handle a recall repair, it raises serious safety and compliance concerns. Despite bringing my vehicle to the dealership regarding the recall, the issue has not been properly addressed. I am requesting that this matter be reviewed and that appropriate action be taken to ensure the recall repair is handled in accordance with federal safety requirements. For reference, my vehicle information is as follows: Vehicle Make/Model: Ford VIN: [XXX] ___________Recall Number (if known): ___gas tank peeling______________Dealership Name & Location: ____5 dealerships in my area_____________ Date of Visit: __called all dealers so did ford customer support_________________ I respectfully request assistance in ensuring that the recall repair is completed properly and without further delay. Thank you for your attention to this matter. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11724182 — an unverified report by a vehicle owner.
On August 2, 2024 I was driving my 2022 Ford F-350 7.3L on the interstate when I experienced sudden loss of power, engine was sputtering, obviously not getting fuel in my opinion. Engine eventually quit, and I came to rest on the side of I 20/59. No check engine light or other warning lights were ever illuminated during this episode. After 10-15 minutes of attempting to start, the engine finally restarted and I continued approx. 50 miles to my home with no further issues. On Aug. 14, I took my F-350 to Town and Country Ford in Bessemer, AL. Their Service Dept ran several diagnostics, tested fuel pressure, ethanol content, checked for misfire issues and road tested. No problems were found. Odometer at the time was 26,183. In July 2025 I received a Recall Notice from Ford (NHTSA Recall 25V455) for possible loss of fuel pressure due to fuel pump failure. Today (December 8, 2025) I attempted to contact Ford to get an update on the Recall, was provided no updated information (automated system only, live person was not an option). Also contacted Town and Country Ford Service Dept. for any knowledge they may have, which was none as well. I do not drive the truck every day, primarily due to not wishing to get stranded far from a repair facility (current odometer 38,000). I am filing this complaint to hopefully expedite Ford's response to a problem they have been aware of for over a year if not longer, and certainly since July 2025. The absence of any updates is infuriating for an issue that could become catastrophic.
NHTSA complaint #11703778 — an unverified report by a vehicle owner.
The contact owned a 2005 Ford E-350. The contact stated while driving approximately 45 MPH he smelled a burning odor and saw that the vehicle was trailing a large white cloud. The contact stated no warning light was illuminated. The contact pulled over and as soon as he exited the vehicle it had become engulfed in flames. The contact stated that the flames came from under the rear of the vehicle. The vehicle burned, the contact stated the fire department was not able to locate his vehicle and later the police had called him and left a voice message advising him that the vehicle had been towed to an impound lot. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 11E047000 (Fuel System, Gasoline). The failure mileage was approximately 145,000.
NHTSA complaint #11553413 — an unverified report by a vehicle owner.
The contact owns a 2022 Ford E-350. The contact received notification of NHTSA Campaign Number: 22V925000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled; however, the contact was informed that the recall could not be performed and advised to contact a different dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11524640 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford E-350. The contact stated that while driving at undisclosed speeds, the power steering and brakes became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed with loosened brake line fittings and an unknown fluid leak. The vehicle was repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V013000 (Fuel System, Diesel). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 13,667.
NHTSA complaint #11472024 — an unverified report by a vehicle owner.
On April 22, 2022 we were driving east on Hwy 100 in Henderson, TN. We had stopped to make a left-hand turn. A vehicle claimed his brakes went out and hit us from behind going full-speed. Our driver could see he was not stopping and tried to leave the roadway. A vehicle was traveling west (coming towards us) so he couldn't turn to the left. He stated to pull off the roadway into the grass embankment, but didn't get of the road before being struck. My concern is this: our vehicle (cutaway with wheelchair lift added via state contract by Mid-south Bus in Murfreesboro, TN) immediately caught fire and burned to the ground within minutes. If there had been a wheelchair bound passenger tied down in the back of this vehicle, there would've been no way the driver could've got him/her off before being engulfed in flames. The fuel tank is located about 2.5' from the rear of the vehicle. The vehicle has a metal (not fiberglass or plastic) bumper. We have lots of these vehicles. My concern is "what if this happens again an there is a passenger in that wheelchair station?"
NHTSA complaint #11462070 — an unverified report by a vehicle owner.
ONLY 87000 MILES AND THE FUEL TANK IS SHEDDING SILVER PAINT FLAKES, INTO THE FUEL SYSTEM.. HAVE NOW REPLACED ALL THE FILTERS TWICE, PUMP ONCE.. AND THE TANK PRE FILTER HAS TO BE CLOGGED AS NO FUEL WILL EVEN COME OUT.. HAD BEEN A VERY GOOD TRUCK, BUT THIS ENGINEERING CAUSES THE VAN TO JUST DIE!! ON THE ROAD. THIS IS APPARENTLY A COMMON PROBLEM AND ONE THAT FORD AND THEIR ENGINEERS ARE NOT BEING RESPONSIBLE FOR.. REALLY... PAINT INSIDE AT FUEL TANK? WTF ARE THEY THINKING...
NHTSA complaint #11355011 — an unverified report by a vehicle owner.
AFTER MANY TIMES AT SEVERAL DEALERSHIPS EXPLAINING LOSS OF POWER, SHAKING AND BUCKING WHILE ON THE HIGHWAY, SMOKE WHEN STARTING, ROUGH RUNNING. DEALERS NOT ABLE TO FIX SPECIFIC PROBLEM. I STATED THAT WHEN FUEL FILTER WAS CHANGED BY MY MECHANIC HE TELLS ME MY TANK IS DELAMINATING AND NEEDS TO BE REPLACED. I TELL ONE DEALER AND SHOW HIM THE CONTENTS OF THE FILTER REPLACEMENT WHICH IS RUSTY METAL AND FLAKES AND HE SAYS HOW DO I NOT KNOW THAT THAT DIDN'T COME FROM SOMEONE ELSE TRUCK.THAT WAS FROM KENNEDY FORD IN JENKINTOWN PA. I SAID TO REMOVE THE FUEL FILTER AND CHECK THEY REFUSED. I HAVE AN EXTENDED WARRANTY WITH FORD WHICH COST OVER 4000.00 AND THIS IS THE SECOND TIME AROUND I PAID FOR SAID WARRANTY. I CALLED FORD EXTENDED WARRANTY AT THAT TIME AND THEY SAID IT WAS COVERED UNDER THE TANK CODE 6010. I HAVE A 100.00 DEDUCTIBLE WHICH I HAVE USED SO MANY TIME FOR REPAIRS OF THIS TRUCK. I KNOW I'M NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM.
NHTSA complaint #11115882 — an unverified report by a vehicle owner.
FORD TRUCKS 2008-10 ARE KNOWN TO HAVE TURBO, EMISSION AND RADIATOR PROBLEMS. CAUSING THE VEHICLES TO STOP RUNNING. THEY HAVE A PIPE BEFORE TURBOS THAT BURNS ON THE INSIDE CAUSING IT NOT TO CLEAN OUT. WE TAKE GOOD CARE OF OUR VEHICLES, WE DO OIL CHANGES EVERY 4000 MILES, WE CHANGE TIRES AND KEEP EVERYTHING CLEAN AND UP TO DATE. WE DID NOT RUN THIS VEHICLE HARD. IT WAS UNDER WARRANTY THE FIRST TIME WE HAD TROUBLE. IN 2013 THE VEHICLE WAS RUNNING AT 28,000 MILES AND QUIT. IT WAS SUGGESTED BY FORD TO CLEAR EMISSION. TURBOS WENT OUT TOTALLY AT 53,000 MILES COST OF $6700. THEN AT ANOTHER 900 MILES AT 53900 IT STOPPED AGAIN. THE VEHICLE SPENT 2 AND A HALF MONTHS IN THE SHOP BEFORE IT WOULD RUN AGAIN. THEY SAID THE PIPE BEFORE TURBOS BURNT FROM INSIDE MAKING TURBOS QUIT. WE GOT IT OUT OUR COST $2300. THEY WROTE OFF $2500 THEY SAID. NEXT DAY THE RADIATOR WAS CRACKED ON THE SEAM. OF COURSE IT WASN'T THE SHOPS FAULT. SO THAT WAS ANOTHER $2000. THE FORD COMPANY THAT FIXED IT SAID WE SHOULD HAVE RAN IT HARD THAT THEN WE WOULDN'T HAVE HAD AS MANY PROBLEMS. IT HAS 54000 AND NO FORD DEALER EVEN WANTS A TRUCK MADE ON THEIR LOT BEFORE 2010. SO YOU KNOW THEY SHOULD HAVE SOME RECALLS. THEY WON'T STAND BEHIND ANYTHING!!
NHTSA complaint #11073843 — an unverified report by a vehicle owner.
APPROXIMATELY 6 TIMES ON A 800 MILE ROAD TRIP WHEN IT WAS 90 DEGREES OR HOTTER IN THE AFTERNOON MY 1996 E350 MOTORHOME WOULD STOP RUNNING AT HIGHWAY SPEED STRANDING US IN A DANGEROUS SITUATION ON I40. AFTER SITTING IDLE FOR 30-60 MINUTES IT WOULD START AND RUN MAYBE 30 MILES AND STOP. IN THE COOL OF THE EVENING OR MORNING IT WOULD RUN AS LONG AS NEEDED. THE PROBLEM IS AN INADEQUATE FUEL PUMP WHICH IS WELL DOCUMENTED ON MANY INTERNET BLOGS. IN MID YEAR 1996 FORD UPGRADED TO A TURBINE FUEL PUMP WHICH I HAVE NOW PAID $450 TO INSTALL. THIS UPGRADE SOLVES THE PROBLEM. I WAS ALSO STRANDED AT MAJOR INTERSECTIONS ALSO. I READ THERE MIGHT HAVE BEEN A RECALL FOR THIS PROBLEM WHICH I CANNOT FIND. MY UNDERSTANDING OF THE PROBLEM IS THAT THE ORIGINAL FUEL PUMP WAS A GEROTOR WHICH CAUSED CAVITATION OF FUEL WHICH CAUSED AIR TO REACH THE FUEL RAIL CAUSING THE VAPOR LOCK LIKE PROBLEM.
NHTSA complaint #11022754 — an unverified report by a vehicle owner.
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
NHTSA complaint #11018700 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 FORD E-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE FAILED. THE CONTACT REPLACED THE CONTROL MODULE, BUT THE FAILURE CONTINUED. UPON INSPECTION, THE CONTACT DETERMINED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10913614 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 FORD E-350. WHENEVER THE VEHICLE WAS PARKED FOR AN EXTENSIVE AMOUNT OF TIME, THE BATTERY FAILED AND COULD NOT BE JUMPSTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERIES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EIGHT TIMES; HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE VEHICLE EXPERIENCED TWO OIL LEAKS AND A DIESEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10908383 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 FORD E-350. THE CONTACT STATED THAT THE MODIFICATIONS DESIGN OF THE MOTOR HOME WAS OVERWEIGHT ON THE REAR AXLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED SIDE TO SIDE INDEPENDENTLY AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS OVERWEIGHT AND NEEDED AIR SHOCKS AND THE WHEEL FLAPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED, THE FUEL CAP AND CHECK ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL NOZZLE HOLDER WAS FRACTURED AND THE FUEL FILLER PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 57.
NHTSA complaint #10790650 — an unverified report by a vehicle owner.
VEHICLE BROKEDOWN WHILE TRAVELING AT ABOUT 45MPH ON SR20 IN WASHINGTON STATE WITHOUT WARNING AND BLOCKED TRAFFIC LANES, TOWED TO SHOP WHERE THEY FOUND CODE P0191, SWAPPED RELAY, UNABLE TO CRANK AND VERIFED NOT FUEL PRESSURE. FOUND BOLTS BROKEN OFF HOLDING INTERNAL FUEL PUMP, HAD TO REPLACE FUEL TANK AND PUMPS. WHEN FINSIHED VEHICLE WOULD NOT CRANK, FOUND BURN MARKES ON BACK OF INSTRUMENT CLUSTER FROM SHORT IN FUEL PUMP, REPLACED CLUSTER AND VEHICLE IS RUNNING FINE. MORE THAN A WEEK DOWN AND JUST UNDER $5,000.00 FOR REPAIRS FOR A FUEL PUMP FAILURE THAT IS INTERNAL TO THE FUEL TANK, THE BROKEN ATTACHMENT BOLTS AND INSTANT LOSS OF POWER (NOT BEING ABLE TO CLEAR THE ROADWAY) IS THE REASON FOR THIS FILING.
NHTSA complaint #10780588 — an unverified report by a vehicle owner.
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, THE VAN STARTED SHOWING SYMPTOMS OF FUEL STARVATION AND WITH THE FAMILY AND A SEMI ON MY BUMPER THINGS GOT QUITE HAIRY AND STARTED AND ARGUMENT WITH MY WIFE! I EXITED THE HIGHWAY AND PUT CLEAN DIESEL FUEL AND FUEL ADDITIVE TO GET ME BACK HOME; THIS DID NOT WORK AS THE VAN ACTED UP AGAIN SEVERAL MILES DOWN THE ROAD. AFTER STOPPING AND STARTING NUMEROUS TIMES ON A SIDE STREET, I GOT TO A PLACE WHERE I COULD CHANGE THE FUEL FILTER; I NOTICED THAT IT WAS FULL OF RUST AND ALUMINUM FLAKES. THE VAN WOULD NOT MOVE ANY FURTHER, I HAD TO TRAILER IT HOME, THE NEXT DAY. UPON FURTHER INVESTIGATION, I DISCOVERED THAT THE ALUMINUM COATING THE FUEL TAKE HAD COME OFF AND WAS PLUGGING UP THE FUEL PICKUP, EMERGENCY VALVE AND THE FILTER. YOU CAN DO AN INTERNET SEARCH AND FIND WERE THIS IS A COMMON PROBLEM WITH FORDS. IF I WOULD HAVE KNOWN ABOUT IT I WOULD HAVE PERFORMED PREVENTIVE MAINTENANCE ON THE FUEL TANK AND FILTERS. VERY DANGEROUS AND EXPENSIVE TO REPAIR WHEN IT IS TO LATE.....
NHTSA complaint #10760571 — an unverified report by a vehicle owner.
ON 6/23/15 ONE OF OUR VANS HAD THE REAR STRAP HOLDING THE FUEL TANK BREAK AND DROP THE REAR OF THE TANK TO THE ROAD. THE VAN IS CONVERTED TO 4X4 BY QUADVAN IN PORTLAND BUT NO MODIFICATION IS MADE TO THE FUEL SYSTEM AND IT WAS SOLD BY A FORD DEALER BRAND NEW. OUR LOCAL FORD DEALER HERE FIXED THE STRAP BUT PROBABLY WITH THE SAME PART. YESTERDAY 7/27/15 OUR SECOND OF TWO VANS WE BOUGHT AT THE SAME TIME HAD THE SAME THING HAPPEN. THE FIRST TIME WAS ON A WASHBOARD SECTION OF MAUNA KEA MOUNTAIN WHERE WE RUN TOURS AT APPROX 15MPH, THE SECOND INCIDENT WAS ON HIGHWAY AT APPROX 35 MPH ON THE WAY TO MAUNA KEA MOUNTAIN. WE ARE VERY EXPERIENCED MECHANICALLY AND NOTE THAT UNIQUELY FORD IS USING AN ALLOY FINAL ATTACHMENT TO THE FRAME WHEREAS OUR PREVIOS DOZENS OF FORD VANS HAVE ALL USED A STEEL FINAL ATTACHMENT. IN 25 YEARS WE HAVE HAD NO SUCH PROBLEM WITH OUR MANY MANY FORD VANS. AS ANY LATEST MODEL FORD VAN IN THE NOW DISCONTINUED E350 SERIES COULD HAVE THIS PROBLEM IF DRIVEN ON ROUGH ROADS WE FEEL IT IS AN INHERENT FAULT AND SHOULD BE SUBJECT OF A RECALL. A WORST CASE SCENARIO IS THAT THE FRONT OF THE TANK DROPS AND CONTACTS THE ROAD CAUSING A FIREBALL AND IMMOLATION OF ALL ONBOARD..!! WE HAVE CONTACTED NEWBERG FORD IN PORTLAND OREGON AND ARE IN CORRESPONDENCE WITH THEM TO LET FORD KNOW.
NHTSA complaint #10744202 — an unverified report by a vehicle owner.
THE VEHICLE STALLS ON NUMEROUS OCCASIONS DUE TO LACK OF FUEL. INVESTIGATION PROVED THAT THE INTERIOR PAINT OF THE GAS TANK PEALS BLOCKING THE FUEL PUMP. RESEARCH SHOWS THAT DELAMINATION OF THE GAS TANK IS FREQUENT IN THIS MODEL CAUSING A VERY UNSAFE CONDITION AS THE VAN CAN STOP AT ANYTIME AS IT LOOSES POWER AND PROPULSION DUE TO THE PAINT FLAKES BLOCKING THE FUEL.
NHTSA complaint #10705496 — an unverified report by a vehicle owner.