2006 Ford E-350 problems

FUEL/PROPULSION SYSTEM

AFTER MANY TIMES AT SEVERAL DEALERSHIPS EXPLAINING LOSS OF POWER, SHAKING AND BUCKING WHILE ON THE HIGHWAY, SMOKE WHEN STARTING, ROUGH RUNNING. DEALERS NOT ABLE TO FIX SPECIFIC PROBLEM. I STATED THAT WHEN FUEL FILTER WAS CHANGED BY MY MECHANIC HE TELLS ME MY TANK IS DELAMINATING AND NEEDS TO BE REPLACED. I TELL ONE DEALER AND SHOW HIM THE CONTENTS OF THE FILTER REPLACEMENT WHICH IS RUSTY METAL AND FLAKES AND HE SAYS HOW DO I NOT KNOW THAT THAT DIDN'T COME FROM SOMEONE ELSE TRUCK.THAT WAS FROM KENNEDY FORD IN JENKINTOWN PA. I SAID TO REMOVE THE FUEL FILTER AND CHECK THEY REFUSED. I HAVE AN EXTENDED WARRANTY WITH FORD WHICH COST OVER 4000.00 AND THIS IS THE SECOND TIME AROUND I PAID FOR SAID WARRANTY. I CALLED FORD EXTENDED WARRANTY AT THAT TIME AND THEY SAID IT WAS COVERED UNDER THE TANK CODE 6010. I HAVE A 100.00 DEDUCTIBLE WHICH I HAVE USED SO MANY TIME FOR REPAIRS OF THIS TRUCK. I KNOW I'M NOT THE ONLY ONE COMPLAINING ABOUT THIS PROBLEM.

NHTSA complaint #11115882 — an unverified report by a vehicle owner.

TIRES

MICHELIN TIRE BLOW OUT LT 225/75R16 LTX MS2 DOT B3JH 009X 4413 INSIDE REAR PASSENGER SIDE BLOW OUT 35K MILES ON A 70K WARRANTY 2006 FORD RV CUTAWAY E350 SUPER DUTY 6.8 V10 PHOENIX CRUISER 2400 VIN 1FDWE35S2 6HB19410

NHTSA complaint #11064095 — an unverified report by a vehicle owner.

TIRES

TL* THE CONTACT OWNS A 2006 FORD E-350 EQUIPPED WITH BF GOODRICH TIRES, TIRE LINE: COMMERCIAL TA, TIRE SIZE: LT245/75R16 AND DOT NUMBER: BF11JD114411. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, SHE HEARD A LOAD EXPLOSIVE NOISE AND LOSS CONTROL OF THE VEHICLE MOVING ACROSS SEVERAL LINES OF TRAFFIC BUT WAS ABLE TO REGAIN CONTROL AND STOP ON THE SIDE OF THE ROADWAY. THE CONTACT STATED THAT UPON EXITING THE VEHICLE, THE REAR PASSENGER SIDE TIRE TREAD WAS MISSING BUT STILL HAD AIR. THE SPARE TIRE WAS PLACED ON THE VEHICLE. THE VEHICLE AND THE TIRE WERE TAKEN TO AN INDEPENDENT TIRE STORE WHERE THREE OF THE FOUR TIRES WERE REPLACED FREE OF CHARGE BUT THE CONTACT STATED SHE HAD TO PAY FOR THE FOURTH TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT MADE AWARE OF THE NHTSA CAMPAIGN NUMBER: 12T019000 (TIRES) PRIOR TO THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 127,469 AND THE TIRE FAILURE MILEAGE WAS 10,000.

NHTSA complaint #11002864 — an unverified report by a vehicle owner.

TIRES

FAILURE TO REPLACE RECALLED TIRES. -- MADE OVER A HALF DOZEN CALLS TO BF GOODRICH AND DISCOUNT TIRE. ALVIN AT GOODRICH SAID HE WAS SENDING ME A DAMAGE CLAIMS PACKAGE IN THE MAIL -- NEVER RECEIVED. BROUGHT VEHICLE INTO DISCOUNT TIRE (NOV. 15TH, 2016)FOR INSPECTION AND REPLACEMENT, THEN SENT HOME. CALLED BACK MITCH AT DISCOUNT TIRE (96TH LN N., BROOKLYN PARK, MN) AND HE TOLD ME HE'D DEFINITELY CALL ME BACK BEFORE THE END OF THE DAY -- HE NEVER DID. CALLED MITCH THE NEXT DAY AND HE AGAIN SAID HE'D DEFINITELY CALL ME BACK BEFORE THE END OF THE DAY. AGAIN HE DIDN'T. CALLED GOODRICH TIRE NOV.19TH,2016 AND THEY SAID THEY WOULD CHECK ON THE DELAY - JOE FROM GOODRICH CALLED BACK AND SAID HE GOT NO RESPONSE FROM MITCH AT DISCOUNT TIRE. CALLED DANNY AT DISCOUNT TIRE AND TOLD I NEEDED TO COME BACK IN (MONDAY NOV. 21ST) JUST TO MEASURE TREAD DEPTH, BUT STILL NOT REPLACE (TREAD DEPTH IS STILL ABOUT 9/32 IN.(60%+ USABLE DEPTH)). BY MONDAY I'D COME DOWN WITH AN ILLNESS SO NEVER MADE IT IN (NOT THAT I SHOULD SINCE THIS WAS JUST ANOTHER "PUT OFF" PLOY. SO WHAT I'M GETTING FROM GOODRICH AND DISCOUNT TIRE IS: -- STALLING -- NOT CALLING BACK -- MAKING NEEDLESS TRIPS TO THEIR SHOP. THESE ARE DANGEROUS DELAMINATING TIRES -- RECALL NUMBER 12T-019 DOT BE1LJD114910 LT 245/75R16. TIRE BLOWOUT (NOV. 1ST,2016) DAMAGED THE VAN'S RIGHT REAR QUARTER PANEL, WHEEL WELL AND TAILPIPE. I WAS LUCKY, I'VE READ THAT DELAMINATION OF THESE TIRES OFTEN CAUSES WHEEL LOCKUP AND SUBSEQUENT VEHICLE ROLL-OVER. SO THEY ARE ENDANGERING MY LIFE AND OTHERS ON THE ROAD BY NOT REPLACING THESE TIRES.

NHTSA complaint #10984561 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2006 FORD E-350. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST THE ABILITY TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FIVE TIMES PREVIOUSLY. THE DEALER DIAGNOSED THAT THE TURBO CHARGER FAILED AND THE SENSOR ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,748. UPDATED 01/10/2017*CT UPDATED 7/3/18*JB

NHTSA complaint #10924127 — an unverified report by a vehicle owner.

STRUCTURE:BODY

2006 FORD E-350 CUTAWAY WITH THOMAS BUS BODY HAS SEVERE RUST DAMAGE TO STRUCTURAL FLOOR SUPPORT BEAM IMMEDIATELY IN FRONT OF REAR WHEELS.

NHTSA complaint #10818998 — an unverified report by a vehicle owner.

TIRES

I HAVE BCT TIRES THAT ONLY HAVE 10K MILES ON THEM, AND AROUND 2 YEARS OLD THEY ARE SIZE LT 275 75 R 16 LOAD E I HAVE THEM MOUNTED ON A 2006 FORD E450 BOX ON THE REAR, THIS IS THE SECOND BLOW OUT THAT I HAVE EXPERIENCED WHERE THE TIRE SEPARATES JUST ABOVE THE BEAD. MY TRUCK IS NOT OVER WEIGHT, NOR DO I DRIVE OFF ROAD OR ABUSE THE TIRES. I BOUGHT THEM THROUGH CHERRY TIRE IN MAYBROOK NY 12543. THE OWNER JUST SOLD, AND THE NEW OWNER CLAIMS TO HAVE NO KNOWLEDGE OF HOW TO ASSIST ME WITH GETTING IN TOUCH WITH A USA REP FOR THEM. I FIND THAT THIS IS A VERY DANGEROUS CONDITION AS I WAS ON THE HIGHWAY AND "BANG" JUST BLEW BOTH TIMES ? AFTER DOING SOME RESEARCH AND FINDING OUT THESE WERE CHINA TIRES, JUST TODAY I PURCHASED NEW ALL 4 ON THE REAR OF THIS TRUCK. I HAVE IN MY POSSESSION THE 2 BLOWN TIRES, AND THE OTHER 2 THAT ARE STILL INTACT. THE FIRST BLEW ON THE INNER PASS REAR, THE SECOND ON THE OUTER DRIVERS SIDE.

NHTSA complaint #10714792 — an unverified report by a vehicle owner.

ENGINE

THIS VEHICLE HAS HAD MULTIPLE ISSUES SINCE ITS PURCHASE. WE HAVE REPLACED ALL INJECTORS, WITH SOME INJECTORS REPLACED MORE THAN ONE. FINALLY, IN APRIL 2014 WHEN THE MOTOR OVERHEATED WE WERE FORCED TO REPLACE THE MOTOR.

NHTSA complaint #10640766 — an unverified report by a vehicle owner.

STEERING

TL* THE CONTACT OWNS A 2006 FORD E-350. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING SOUND NEAR THE STEERING COLUMN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

NHTSA complaint #10610334 — an unverified report by a vehicle owner.

STEERING:COLUMN

TL* THE CONTACT OWNS A 2006 FORD E-350. WHILE TURNING THE VEHICLE AT VARIOUS SPEEDS, THE CONTACT HEARD A CLICKING SOUND NEAR THE STEERING COLUMN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.

NHTSA complaint #10610334 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING:BRAKE LIGHTS

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. THE CONTACT HAD TO MANEUVER THE MULTIFUNCTION SWITCH IN ORDER FOR THE BRAKE LIGHTS TO ILLUMINATE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 11V352000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

NHTSA complaint #10607819 — an unverified report by a vehicle owner.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR AIR CONDITIONING UNIT FAILED TO BLOW OUT COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #10542657 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AND INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ALTERNATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE ALTERNATOR WAS REPLACED A TOTAL OF FIVE TIMES BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA complaint #10516070 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AND INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ALTERNATOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE ALTERNATOR WAS REPLACED A TOTAL OF FIVE TIMES BUT TO NO AVAIL. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

NHTSA complaint #10516070 — an unverified report by a vehicle owner.

SERVICE BRAKES

TRAVELING APPROXIMATELY 25 MPH ON SMOOTH, FLAT PAVED ROAD, THE RSC (ROLL STABILITY CONTROL) AND ABS (ANTI-LOCK BRAKING SYSTEM) LIGHTS CAME ON WITH AN ANNOYING LOUD BEEP. WE ALSO FELT A PULSATION IN THE BRAKE PEDAL WHEN THE DRIVER PULLED OVER. HE TURNED THE VEHICLE OFF AND THEN RESTARTED THE VEHICLE. THE WARNING LIGHTS TURNED OFF TEMPORARILY, BUT STARTED UP AGAIN. THE PROBLEM IS INTERMITTENT BUT RECURS DAILY. WE TOOK IT IN TO HONOLULU FORD WHERE IT WAS DIAGNOSED FOR $225.00 AND THE DEALER QUOTED US $2,100.00 TO CHANGE BOTH THE ELECTRONIC AND HYDRAULIC CONTROL UNITS. WE ASKED WITH SUCH AN EXPENSIVE REPAIR, CAN THEY GUARANTEE THIS WILL FIX THE PROBLEM. THEY REPLIED WITH "NO". THEY WANTED TO START BY CHANGING THESE UNITS FIRST. I CHECKED ONLINE AND FOUND A HOST OF COMPLAINTS FROM PEOPLE THAT HAVE SAME PROBLEM AND SOME THAT PAID FOR THE EXPENSIVE REPAIR BUT FOUND THE PROBLEM ONLY TO CONTINUE, SO NATURALLY I AM A SKEPTIC TO PAY THIS REPAIR COST AND CONTINUE WITH PROBLEM. I THOUGHT PERHAPS YOU CAN HELP GET FORD MOTOR COMPANY TO LOOK INTO THIS PROBLEM.

NHTSA complaint #10512921 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

TRAVELING APPROXIMATELY 25 MPH ON SMOOTH, FLAT PAVED ROAD, THE RSC (ROLL STABILITY CONTROL) AND ABS (ANTI-LOCK BRAKING SYSTEM) LIGHTS CAME ON WITH AN ANNOYING LOUD BEEP. WE ALSO FELT A PULSATION IN THE BRAKE PEDAL WHEN THE DRIVER PULLED OVER. HE TURNED THE VEHICLE OFF AND THEN RESTARTED THE VEHICLE. THE WARNING LIGHTS TURNED OFF TEMPORARILY, BUT STARTED UP AGAIN. THE PROBLEM IS INTERMITTENT BUT RECURS DAILY. WE TOOK IT IN TO HONOLULU FORD WHERE IT WAS DIAGNOSED FOR $225.00 AND THE DEALER QUOTED US $2,100.00 TO CHANGE BOTH THE ELECTRONIC AND HYDRAULIC CONTROL UNITS. WE ASKED WITH SUCH AN EXPENSIVE REPAIR, CAN THEY GUARANTEE THIS WILL FIX THE PROBLEM. THEY REPLIED WITH "NO". THEY WANTED TO START BY CHANGING THESE UNITS FIRST. I CHECKED ONLINE AND FOUND A HOST OF COMPLAINTS FROM PEOPLE THAT HAVE SAME PROBLEM AND SOME THAT PAID FOR THE EXPENSIVE REPAIR BUT FOUND THE PROBLEM ONLY TO CONTINUE, SO NATURALLY I AM A SKEPTIC TO PAY THIS REPAIR COST AND CONTINUE WITH PROBLEM. I THOUGHT PERHAPS YOU CAN HELP GET FORD MOTOR COMPANY TO LOOK INTO THIS PROBLEM.

NHTSA complaint #10512921 — an unverified report by a vehicle owner.

ENGINE

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED OPERATION AS DESIGNED. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE OIL COOLING SYSTEM WAS THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE PARKING BRAKE DID NOT HOLD WHEN ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE PARKING BRAKE UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

NHTSA complaint #10510141 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2006 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED OPERATION AS DESIGNED. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE OIL COOLING SYSTEM WAS THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE PARKING BRAKE DID NOT HOLD WHEN ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE PARKING BRAKE UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED FOR EITHER FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 140,000.

NHTSA complaint #10510141 — an unverified report by a vehicle owner.

STEERING

THIS VEHICLE IS THE CHASSIS FOR A 2006 PLEASURE WAY INDUSTRIES EXCEL TS MODEL CLASS B VAN CONVERSION. THE MAINTENANCE OF THIS VAN HAS BEEN EXCELLENT WITH RECORDS TO PROVE SUCH. SINCE OUR PURCHASING THIS VEHICLE IN MAY OF 2012, WHEN IT IS DRIVEN AT HIGHWAY SPEEDS HIGHER THAN 50 MPH, THE STEERING BECOMES "LOOSE" AND THE FRONT END WEAVES BACK AND FORTH. THE STEERING ALSO PULLS TO THE RIGHT EVEN WITH PROPER ALIGNMENT. TWICE THE DRIVER NEARLY LOST CONTROL DUE TO THE UNRESPONSIVE STEERING. THE REAR END IS TOO HEAVY FOR THE WEIGHT IT MUST BEAR THUS CAUSING A "WHEELY" EFFECT ON THE EXTREMELY LIGHT FRONT END. THIS CAUSES THE REAR END TO BASICALLY DRIVE THE VEHICLE. THIS SEEMS TO BE A DESIGN ISSUE WITH THE FORD E350 SUPER DUTY VAN. THERE HAVE BEEN NUMEROUS COMPLAINTS MADE TO PLEASURE WAY REGARDING THE MODEL YEARS FROM 2004 THROUGH 2011 AND YET THEY CONTINUE TO PRODUCE THIS PRODUCT. WE HAVE HAD TO MAKE MAJOR ADDITIONS TO THE ORIGINAL FORD SUSPENSION TO MAKE THIS VEHICLE MARGINALLY SAFER TO DRIVE. THESE INCLUDE REAR WHEEL SPACERS, REAR SWAY BAR, HEAVIER SHOCKS, NEW HARDER SIDEWALL TIRES, ALIGNMENT CAMS, STEERING DRAGLINE, ROADMASTER ACTIVE SUSPENSION KIT. WE HAVE DOCUMENTATION FROM MANY OTHER OWNERS OF THIS SAME VEHICLE WHO ARE EXPERIENCING THIS SAME PROBLEM AND ARE "SCARED TO DEATH" TO DRIVE THESE VANS ON PUBLIC HIGHWAYS.

NHTSA complaint #10471406 — an unverified report by a vehicle owner.

SUSPENSION

THIS VEHICLE IS THE CHASSIS FOR A 2006 PLEASURE WAY INDUSTRIES EXCEL TS MODEL CLASS B VAN CONVERSION. THE MAINTENANCE OF THIS VAN HAS BEEN EXCELLENT WITH RECORDS TO PROVE SUCH. SINCE OUR PURCHASING THIS VEHICLE IN MAY OF 2012, WHEN IT IS DRIVEN AT HIGHWAY SPEEDS HIGHER THAN 50 MPH, THE STEERING BECOMES "LOOSE" AND THE FRONT END WEAVES BACK AND FORTH. THE STEERING ALSO PULLS TO THE RIGHT EVEN WITH PROPER ALIGNMENT. TWICE THE DRIVER NEARLY LOST CONTROL DUE TO THE UNRESPONSIVE STEERING. THE REAR END IS TOO HEAVY FOR THE WEIGHT IT MUST BEAR THUS CAUSING A "WHEELY" EFFECT ON THE EXTREMELY LIGHT FRONT END. THIS CAUSES THE REAR END TO BASICALLY DRIVE THE VEHICLE. THIS SEEMS TO BE A DESIGN ISSUE WITH THE FORD E350 SUPER DUTY VAN. THERE HAVE BEEN NUMEROUS COMPLAINTS MADE TO PLEASURE WAY REGARDING THE MODEL YEARS FROM 2004 THROUGH 2011 AND YET THEY CONTINUE TO PRODUCE THIS PRODUCT. WE HAVE HAD TO MAKE MAJOR ADDITIONS TO THE ORIGINAL FORD SUSPENSION TO MAKE THIS VEHICLE MARGINALLY SAFER TO DRIVE. THESE INCLUDE REAR WHEEL SPACERS, REAR SWAY BAR, HEAVIER SHOCKS, NEW HARDER SIDEWALL TIRES, ALIGNMENT CAMS, STEERING DRAGLINE, ROADMASTER ACTIVE SUSPENSION KIT. WE HAVE DOCUMENTATION FROM MANY OTHER OWNERS OF THIS SAME VEHICLE WHO ARE EXPERIENCING THIS SAME PROBLEM AND ARE "SCARED TO DEATH" TO DRIVE THESE VANS ON PUBLIC HIGHWAYS.

NHTSA complaint #10471406 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

TL* THE CONTACT OWNS A 2006 FORD F-350. THE CONTACT STATED THAT THE EGR VALVES MALFUNCTIONED AND AS A RESULT, RADIATOR FLUID LEAKED INTO THE MOTOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE EGR VALVE AND OIL COOLER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 117,000. UPDATED 08-09-12 *BF UPDATED 08/15/2012

NHTSA complaint #10462316 — an unverified report by a vehicle owner.