Owners have filed 80 complaints
about the 2005 Ford E-350 with NHTSA between 2005 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 83
Against the median year of the Ford E-350. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 83
48% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Diesel
1132.4%
Instrument Cluster/Panel
411.8%
Alternator/Generator/Regulator
411.8%
AIR Conditioner
411.8%
Vacuum
411.8%
Wiring
38.8%
Engine
25.9%
GAS Recirculation Valve (Egr Valve)
25.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
34.7%
10,000 – 24,999 miles
1218.8%
25,000 – 49,999 miles
2031.3%
50,000 – 74,999 miles
69.4%
75,000 – 99,999 miles
914.1%
100,000 – 149,999 miles
1015.6%
150,000+ miles
46.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2005peak 18Nov 2023
NHTSA investigations into the 2005 Ford E-350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA10003Opened 13 Apr 2010Closed 5 Mar 2012ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to...
PE09055Opened 7 Dec 2009Closed 21 Apr 2010ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to th...
Recalls on the 2005 Ford E-350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11E047000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
11V131000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BRAUN IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 PARATRANSIT VANS BUILT ON FORD E-350 CHASSIS FROM APRIL 27, 2005, THROUGH JULY 29, 2010, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1) MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 2010, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY; EM-1 UNIT PART NUMBERS 77-62112-XX AND 77-62512-XX, STARTING WITH SERIAL NUMBER KNT90890232 TO SERIAL NUMBER NNE91230058. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
09V326000
EQUIPMENT ADAPTIVE/MOBILITY
QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2006 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
09V325000
EQUIPMENT ADAPTIVE/MOBILITY
QUALITY VANS IS RECALLING CERTAIN MODEL YEAR 2004 THROUGH 2008 VANS MANUFACTURED BETWEEN AUGUST 2005 AND NOVEMBER 2007, EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
09V306000
EQUIPMENT ADAPTIVE/MOBILITY
CUSTOMIZERS IS RECALLING 6 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
09V275000
EQUIPMENT ADAPTIVE/MOBILITY
FREEWHEEL MOBILITY IS RECALLING 4 MY 2005 FORD E-350 AND MY 2006 FORD E-250 PASSENGER VANS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
09V271000
EQUIPMENT ADAPTIVE/MOBILITY
FREEWHEEL MOBILITY IS RECALLING 4 MY 2005 FORD E-350 AND MY 2006 FORD E-250 PASSENGER VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS ON MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
09V100000
EQUIPMENT ADAPTIVE/MOBILITY
VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 145,000 milesGeneva, FLFire
FUEL SYSTEM, GASOLINE
The contact owned a 2005 Ford E-350. The contact stated while driving approximately 45 MPH he smelled a burning odor and saw that the vehicle was trailing a large white cloud. The contact stated no warning light was illuminated. The contact pulled over and as soon as he exited the vehicle it had become engulfed in flames. The contact stated that the flames came from under the rear of the vehicle. The vehicle burned, the contact stated the fire department was not able to locate his vehicle and later the police had called him and left a voice message advising him that the vehicle had been towed to an impound lot. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 11E047000 (Fuel System, Gasoline). The failure mileage was approximately 145,000.
NHTSA complaint #11553413 — an unverified report by a vehicle owner.
at 155,000 milesJohnstown, OHFire
POWER TRAIN
I HAD AN ISSUE WITH THE VEHICLE HAVING A SUDDEN MISS FROM THE ENGINE WHILE ON THE FREEWAY. SATURDAY THE SPARKPLUGS AND ONE COIL PACK WAS REPLACED. THE VEHICLE WAS NEXT DRIVEN ON SUNDAY EVENING WHERE APPROX. 1/2 MILE FROM THE HOME THE VEHICLE SHUT OFF WITHOUT ANY POWER TO THE STEERING AND BRAKES. INSTRUMENTS LIGHTS WERE STILL WORKING BUT DROPPED TO THE OFF POSITION. I OPENED THE HOOD AND SMELLED ELECTRICAL FUMES, NOT BEING ABLE TO SEE WHAT WAS WRONG, I DISCONNECTED THE BATTERY WITH A PAIR OF CHANNELOCKS. THE VEHICLE WAS TOWED HOME AND I BEGAN TO INVESTIGATE THE ISSUE. I FOUND THAT THE PCM/ECM HAD BEEN RENDERED PERMANENTLY NONFUNCTIONAL CAUSING THE VEHICLE SHUT OFF. THE WIRING HAD A 1.5" BY 2" & 3/4" DEEP BURNT/MELTED AREA ON A ROUGHLY 2" ROUND HARNESS. I FURTHER FOUND THAT THE MAIN WIRING HARNESS FROM THE PCM/ECM IN THE FACTORY INSTALLED POSITION HAD BEEN RUBBING FOR SOME TIME ON AN EXHAUST COMPONENT WRAPPED WITH FIBERGLASS. THE PLASTIC WRAPPING AND METAL WRAPPING WAS OBVIOUSLY BREACHED AND EXPOSED THE WIRING TO BE GROUNDED TO THE EXHAUST COMPONENT AND ALSO WAS THE FIBERGLASS ON THE EXHAUST COMPONENT HAD WORN OFF EXPOSING BARE HEATED METAL. THE EXCESSIVE HEAT HELPED TO MELT INTO THE WIRING AND NO FUSES WERE BLOWN. THE PROTECTION HAD BEEN INADEQUATE TO PROVIDE A SAFE OPERATION OF THE VEHICLE. THE ENGINE IS A 5.4L GASOLINE WHICH THE SEALED FUEL SOURCE IS APPROX. 1 FT. AWAY. I THINK ANY OF THE E-SERIES VANS THAT YEAR NEED TO BE INSPECTED BECAUSE OF STALLING AND FIRE ISSUES. I AM A 6'2 230 LB PERSON AND HAD DIFFICULTY SLOWING THE VEHICLE ON A VACANT STREET, STEERING WASN'T AS BAD BUT REQUIRED ADEQUATE FORCE. I DO HAVE PHOTOS OF THE HARNESS AND EXHAUST COMPONENT. THE ECM/PCM IS ROUGHLY $1200.00 AND THE WIRING HARNESS IS AROUND $670.00 BEFORE ANY LABOR OR TECHNICAL COSTS. I WILL INSPECT ALL THE OTHER WIRE LOCATIONS FOR OTHER ISSUES.
NHTSA complaint #10487385 — an unverified report by a vehicle owner.
at 155,000 milesJohnstown, OHFire
ELECTRICAL SYSTEM
I HAD AN ISSUE WITH THE VEHICLE HAVING A SUDDEN MISS FROM THE ENGINE WHILE ON THE FREEWAY. SATURDAY THE SPARKPLUGS AND ONE COIL PACK WAS REPLACED. THE VEHICLE WAS NEXT DRIVEN ON SUNDAY EVENING WHERE APPROX. 1/2 MILE FROM THE HOME THE VEHICLE SHUT OFF WITHOUT ANY POWER TO THE STEERING AND BRAKES. INSTRUMENTS LIGHTS WERE STILL WORKING BUT DROPPED TO THE OFF POSITION. I OPENED THE HOOD AND SMELLED ELECTRICAL FUMES, NOT BEING ABLE TO SEE WHAT WAS WRONG, I DISCONNECTED THE BATTERY WITH A PAIR OF CHANNELOCKS. THE VEHICLE WAS TOWED HOME AND I BEGAN TO INVESTIGATE THE ISSUE. I FOUND THAT THE PCM/ECM HAD BEEN RENDERED PERMANENTLY NONFUNCTIONAL CAUSING THE VEHICLE SHUT OFF. THE WIRING HAD A 1.5" BY 2" & 3/4" DEEP BURNT/MELTED AREA ON A ROUGHLY 2" ROUND HARNESS. I FURTHER FOUND THAT THE MAIN WIRING HARNESS FROM THE PCM/ECM IN THE FACTORY INSTALLED POSITION HAD BEEN RUBBING FOR SOME TIME ON AN EXHAUST COMPONENT WRAPPED WITH FIBERGLASS. THE PLASTIC WRAPPING AND METAL WRAPPING WAS OBVIOUSLY BREACHED AND EXPOSED THE WIRING TO BE GROUNDED TO THE EXHAUST COMPONENT AND ALSO WAS THE FIBERGLASS ON THE EXHAUST COMPONENT HAD WORN OFF EXPOSING BARE HEATED METAL. THE EXCESSIVE HEAT HELPED TO MELT INTO THE WIRING AND NO FUSES WERE BLOWN. THE PROTECTION HAD BEEN INADEQUATE TO PROVIDE A SAFE OPERATION OF THE VEHICLE. THE ENGINE IS A 5.4L GASOLINE WHICH THE SEALED FUEL SOURCE IS APPROX. 1 FT. AWAY. I THINK ANY OF THE E-SERIES VANS THAT YEAR NEED TO BE INSPECTED BECAUSE OF STALLING AND FIRE ISSUES. I AM A 6'2 230 LB PERSON AND HAD DIFFICULTY SLOWING THE VEHICLE ON A VACANT STREET, STEERING WASN'T AS BAD BUT REQUIRED ADEQUATE FORCE. I DO HAVE PHOTOS OF THE HARNESS AND EXHAUST COMPONENT. THE ECM/PCM IS ROUGHLY $1200.00 AND THE WIRING HARNESS IS AROUND $670.00 BEFORE ANY LABOR OR TECHNICAL COSTS. I WILL INSPECT ALL THE OTHER WIRE LOCATIONS FOR OTHER ISSUES.
NHTSA complaint #10487385 — an unverified report by a vehicle owner.
Havertown, PACrash
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
2005 FORD E-350. CONSUMER STATES WHILE PULLING INTO A PARKING LOT AND APPLYING THE BRAKES, THE VAN'S BRAKES FAILED TO OPERATE CAUSING A COLLISION *TGW THE CONSUMER STATED THE VACUUM PUMP ATTACHED TO THE ENGINE FAILED. *JB THE CONSUMER STATED THE BRAKE, WAS A MAJOR COMPONENT THAT FAILED AND THERE WAS NO WARNING OF A FAILURE. UPDATE 01/13/14
NHTSA complaint #10368998 — an unverified report by a vehicle owner.
at 23,000 milesBrooklyn, NYCrash
ELECTRICAL SYSTEM
FORD 2005 E350 DIESEL BOTH NEW STILL UNDER WARRANTY BREAKDOWN OVER A DOZEN TIMES WOULDN'T START SOMETIMES AFTER 20 MIN. TRYING IT STARTS ROADSIDE ASSISTANCE. TOW IT 5 TIMES TO DIFFERENCE FORD CERTIFIED TECHNICIAN THEY CHANGE PARTS BUT SAME PROBLEM IT STALL ONCE MY DAD HIT A PARKED TRUCK DAMAGE HOOD AND FENDER I CAN CONTACTED FORD MANY TIMES I GOT TWO LETTERS FROM (WE ARE NOT DOING ANYTHING FOR YOU ) I PAID $35 K W/EXTENDED WARRANTY AND STILL MAKING PAYMENTS I AM VARY UPSET.
NHTSA complaint #10207884 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,000 milesGeneva, FLFire
FUEL SYSTEM, GASOLINE
The contact owned a 2005 Ford E-350. The contact stated while driving approximately 45 MPH he smelled a burning odor and saw that the vehicle was trailing a large white cloud. The contact stated no warning light was illuminated. The contact pulled over and as soon as he exited the vehicle it had become engulfed in flames. The contact stated that the flames came from under the rear of the vehicle. The vehicle burned, the contact stated the fire department was not able to locate his vehicle and later the police had called him and left a voice message advising him that the vehicle had been towed to an impound lot. The manufacturer had not been informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 11E047000 (Fuel System, Gasoline). The failure mileage was approximately 145,000.
NHTSA complaint #11553413 — an unverified report by a vehicle owner.
at 87,000 milesPensacola, FL
FUEL/PROPULSION SYSTEM
ONLY 87000 MILES AND THE FUEL TANK IS SHEDDING SILVER PAINT FLAKES, INTO THE FUEL SYSTEM.. HAVE NOW REPLACED ALL THE FILTERS TWICE, PUMP ONCE.. AND THE TANK PRE FILTER HAS TO BE CLOGGED AS NO FUEL WILL EVEN COME OUT.. HAD BEEN A VERY GOOD TRUCK, BUT THIS ENGINEERING CAUSES THE VAN TO JUST DIE!! ON THE ROAD. THIS IS APPARENTLY A COMMON PROBLEM AND ONE THAT FORD AND THEIR ENGINEERS ARE NOT BEING RESPONSIBLE FOR.. REALLY... PAINT INSIDE AT FUEL TANK? WTF ARE THEY THINKING...
NHTSA complaint #11355011 — an unverified report by a vehicle owner.
at 90,000 milesCincinnati, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD E-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE FAILED. THE CONTACT REPLACED THE CONTROL MODULE, BUT THE FAILURE CONTINUED. UPON INSPECTION, THE CONTACT DETERMINED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10913614 — an unverified report by a vehicle owner.
at 90,000 milesCincinnati, OH
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD E-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION CONTROL MODULE FAILED. THE CONTACT REPLACED THE CONTROL MODULE, BUT THE FAILURE CONTINUED. UPON INSPECTION, THE CONTACT DETERMINED THAT THE FUEL INJECTION CONTROL MODULE WIRE HARNESS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10913614 — an unverified report by a vehicle owner.
at 42,900 milesBurlington, KY
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT STATED THAT THE HEATER BOX FAILED TO CHANGE SETTINGS AFTER THE INITIAL SETTING. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE HEATER BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,900.
NHTSA complaint #10763509 — an unverified report by a vehicle owner.
at 243,000 milesDenver, CO
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 243,000.
NHTSA complaint #10706285 — an unverified report by a vehicle owner.
at 141,008 milesOlathe, KS
ENGINE
WHILE DRIVE ON HIGHWAY,VEHICLE BEGAN TO LOSE POWER WHEN I ENCOUNTERED A HILL. IT BOGGED DOWN AND STRUGGLED TO MAKE IT TO TOP OF HILL AND LOST SPEED DOWN TO 30 MPH OR LESS AND THEN DIED. IT WOULD NOT START RIGHT AWAY, BUT AFTER LETTING IT SIT FOR 15 MINUTES, IT STARTED AND HAD REGAINED POWER AND I DROVE IT TILL I GOT TO THE NEST HILL AND DID THE SAME THING SEVERAL TIMES TILL I MADE IT HOME 3 HOURS LATER FOR A 10 MILE TRIP. I CHECKED ONLINE ON THE VEHICLE FOR FORD OWNERS FORUM AND SAW THAT SEVERAL PEOPLE ENCOUNTERED THIS PROBLEM BEFORE AND DESCRIBED IT AS BOGGING DOWN AND LOSING POWER. SOME ONE SUGGESTED CHANGING THE EGR VALVE WHICH I HAD DONE, AND THE FUEL FILTERS AS WELL AS AIR FILTER. WHEN I REMOVED THE BOTTOM FUEL FILTER UNDER THE VAN, I CAPTURED THE FUEL IN THE FILTER AND LINE AND IT HAD WHAT LOOKED LIKE SILVER PAINT. I KEPT THE SAMPLE AND IT IS SOFT AND PLIABLE. I ASSUMED IT WAS A PROTECTIVE COATING LINING THE FUEL TANK. I DON'T BELIEVE THIS SHOULD BE HAPPENING,BECAUSE IT COULD DO DAMAGE TO THE INJECTORS AND OTHER THINGS.
NHTSA complaint #10659991 — an unverified report by a vehicle owner.
at 141,008 milesOlathe, KS
FUEL/PROPULSION SYSTEM
WHILE DRIVE ON HIGHWAY,VEHICLE BEGAN TO LOSE POWER WHEN I ENCOUNTERED A HILL. IT BOGGED DOWN AND STRUGGLED TO MAKE IT TO TOP OF HILL AND LOST SPEED DOWN TO 30 MPH OR LESS AND THEN DIED. IT WOULD NOT START RIGHT AWAY, BUT AFTER LETTING IT SIT FOR 15 MINUTES, IT STARTED AND HAD REGAINED POWER AND I DROVE IT TILL I GOT TO THE NEST HILL AND DID THE SAME THING SEVERAL TIMES TILL I MADE IT HOME 3 HOURS LATER FOR A 10 MILE TRIP. I CHECKED ONLINE ON THE VEHICLE FOR FORD OWNERS FORUM AND SAW THAT SEVERAL PEOPLE ENCOUNTERED THIS PROBLEM BEFORE AND DESCRIBED IT AS BOGGING DOWN AND LOSING POWER. SOME ONE SUGGESTED CHANGING THE EGR VALVE WHICH I HAD DONE, AND THE FUEL FILTERS AS WELL AS AIR FILTER. WHEN I REMOVED THE BOTTOM FUEL FILTER UNDER THE VAN, I CAPTURED THE FUEL IN THE FILTER AND LINE AND IT HAD WHAT LOOKED LIKE SILVER PAINT. I KEPT THE SAMPLE AND IT IS SOFT AND PLIABLE. I ASSUMED IT WAS A PROTECTIVE COATING LINING THE FUEL TANK. I DON'T BELIEVE THIS SHOULD BE HAPPENING,BECAUSE IT COULD DO DAMAGE TO THE INJECTORS AND OTHER THINGS.
NHTSA complaint #10659991 — an unverified report by a vehicle owner.
at 45,000 milesGlen Gardner, NJ
ENGINE
TL* THE CONTACT OWNS A 2005 FORD E-350. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER REPEATED ATTEMPTS. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA complaint #10617117 — an unverified report by a vehicle owner.
at 30,000 milesGrant, AL
ELECTRICAL SYSTEM
THIS BUS IS OWNED BY FIRST BAPTIST CHURCH OF GRANT, AL. ABOUT ONE YEAR AGO WE STARTED HAVING TIMES WHEN THE BUS WOULD CRANK BUT NOT START. OUR MECHANIC HAS CHECKED IT FOUR DIFFERENT TLIMES, HOWEVER, EVERY TIME EXCEPT THIS TIME (5TH TIME) IT STARTED WHEN HE WENT TO CHECK IT. THIS TIME WE WERE TAKING OUR SENIORS ON A TRIP, BUT WHEN WE WENT TO CRANK IT, IT CRANKED BUT WOULD NOT START. WE HAD IT TOWED TO WOODY ANDERSON FORD IN HUNTSVILLE, AL. I SPOKE WITH THE TRUCK SERVICE MANAGER TODAY AND HE TOLD ME THE ENGINE WIRING HARNESS WAS BAD. THIS BUS ONLY HAS 30,000 MILES ON IT. IT HAS BEEN AT WOODY ANDERSON FORD 4 DAYS. I KNOW RECALLS ARE BASED ON THE VIN NUMBER PRIMARILY. THIS IS A LIKE NEW BUS AND ALREADY HAD TO REPLACE THE FUEL INJECTORS, TURBO CHARGER, AND A COUPLE OF DIFFERENT SENSORS. ANYONE WITH ANY COMMON SENSE KNOWS THAT IT IS NOT NORMAL FOR AN ENGINE WIRING HARNESS TO GO BAD. FORD MOTOR COMPANY NEEDS TO BE HELD ACCOUNTABLE AND RESPONSIBLE FOR REPLACING AN ENGINE COMPONENT THAT SHOULD LAST AS LONG AS YOU OWN THE VEHICLE. THERE IS A RECALL ON SOME VEHICLES WITH A 6.0L DIESEL ENGINE WITH PROBLEMS LIKE OURS, IT IS RECALL # 05S34. THE FORD DEALERSHIP SAID IT WOULD COST $3000.00 TO REPLACE THE WIRING HARNESS. THIS SHOULD BE A FORD MOTOR COMPANY PROBLEM. THANKS FOR READING AND CONSIDERING MY COMPLAINT. ANY HELP WOULD BE GREATLY APPRECIATED. MY NAME IS STEVE STANFIELD. I AM THE PASTOR. MY EMAIL IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10553482 — an unverified report by a vehicle owner.
at 30,000 milesGrant, AL
ENGINE
THIS BUS IS OWNED BY FIRST BAPTIST CHURCH OF GRANT, AL. ABOUT ONE YEAR AGO WE STARTED HAVING TIMES WHEN THE BUS WOULD CRANK BUT NOT START. OUR MECHANIC HAS CHECKED IT FOUR DIFFERENT TLIMES, HOWEVER, EVERY TIME EXCEPT THIS TIME (5TH TIME) IT STARTED WHEN HE WENT TO CHECK IT. THIS TIME WE WERE TAKING OUR SENIORS ON A TRIP, BUT WHEN WE WENT TO CRANK IT, IT CRANKED BUT WOULD NOT START. WE HAD IT TOWED TO WOODY ANDERSON FORD IN HUNTSVILLE, AL. I SPOKE WITH THE TRUCK SERVICE MANAGER TODAY AND HE TOLD ME THE ENGINE WIRING HARNESS WAS BAD. THIS BUS ONLY HAS 30,000 MILES ON IT. IT HAS BEEN AT WOODY ANDERSON FORD 4 DAYS. I KNOW RECALLS ARE BASED ON THE VIN NUMBER PRIMARILY. THIS IS A LIKE NEW BUS AND ALREADY HAD TO REPLACE THE FUEL INJECTORS, TURBO CHARGER, AND A COUPLE OF DIFFERENT SENSORS. ANYONE WITH ANY COMMON SENSE KNOWS THAT IT IS NOT NORMAL FOR AN ENGINE WIRING HARNESS TO GO BAD. FORD MOTOR COMPANY NEEDS TO BE HELD ACCOUNTABLE AND RESPONSIBLE FOR REPLACING AN ENGINE COMPONENT THAT SHOULD LAST AS LONG AS YOU OWN THE VEHICLE. THERE IS A RECALL ON SOME VEHICLES WITH A 6.0L DIESEL ENGINE WITH PROBLEMS LIKE OURS, IT IS RECALL # 05S34. THE FORD DEALERSHIP SAID IT WOULD COST $3000.00 TO REPLACE THE WIRING HARNESS. THIS SHOULD BE A FORD MOTOR COMPANY PROBLEM. THANKS FOR READING AND CONSIDERING MY COMPLAINT. ANY HELP WOULD BE GREATLY APPRECIATED. MY NAME IS STEVE STANFIELD. I AM THE PASTOR. MY EMAIL IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10553482 — an unverified report by a vehicle owner.
at 72,500 milesEdwards, CO
POWER TRAIN
DRIVING UPHILL ON I-70 EASTBOUND BY SILVERTHORNE, CO THE ENGINE SIMPLY QUIT. LIMPED TO SIDE OF HIGHWAY AND TRIED TO RESTART - NOTHING. BATTERIES ARE NEW, ETC JUST NO TURNING OVER OF THE ENGINE. THOUGHTS ARE A BAD FICM, WHICH THERE IS SUPPOSEDLY A RECALL BUT FORD DENIED THAT WHEN I CALLED THIS MORNING. HAD THE VEHICLE TOWED TO A SHOP IN ARVADA, CO FOR DIAGNOSIS AND REPAIRS. SOUNDS LIKE THE EGR SYSTEM IS ABOUT TO GO, THE FICM IS SHOT AND WIRING HARNESS FOR COMPUTER IS GONE - ALL THINGS FORD IS AWARE OF BUT ADAMANTLY REFUSES TO DO ANYTHING ABOUT. THIS LEAVES THE CONSUMER IN THE POSITION TO HAVE TO SPEND THOUSANDS OF $'S TO REPAIR THEIR DESIGN FLAWS.
NHTSA complaint #10546493 — an unverified report by a vehicle owner.
at 72,500 milesEdwards, CO
ENGINE
DRIVING UPHILL ON I-70 EASTBOUND BY SILVERTHORNE, CO THE ENGINE SIMPLY QUIT. LIMPED TO SIDE OF HIGHWAY AND TRIED TO RESTART - NOTHING. BATTERIES ARE NEW, ETC JUST NO TURNING OVER OF THE ENGINE. THOUGHTS ARE A BAD FICM, WHICH THERE IS SUPPOSEDLY A RECALL BUT FORD DENIED THAT WHEN I CALLED THIS MORNING. HAD THE VEHICLE TOWED TO A SHOP IN ARVADA, CO FOR DIAGNOSIS AND REPAIRS. SOUNDS LIKE THE EGR SYSTEM IS ABOUT TO GO, THE FICM IS SHOT AND WIRING HARNESS FOR COMPUTER IS GONE - ALL THINGS FORD IS AWARE OF BUT ADAMANTLY REFUSES TO DO ANYTHING ABOUT. THIS LEAVES THE CONSUMER IN THE POSITION TO HAVE TO SPEND THOUSANDS OF $'S TO REPAIR THEIR DESIGN FLAWS.
NHTSA complaint #10546493 — an unverified report by a vehicle owner.
at 103,000 milesFlanders, NY
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT STATED THAT HE NOTICED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THE FUEL TANK WOULD HAVE TO BE REPLACED BECAUSE IT WAS CORRODING AND LEAKING FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10524948 — an unverified report by a vehicle owner.
at 158,000 milesRochester, NY
ENGINE
TL* THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS INSPECTED BY AN AUTHORIZED MECHANIC. THE MECHANIC ADVISED THE CONTACT THAT THE FILTER AT THE BOTTOM OF THE ENGINE HAD BECOME CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
NHTSA complaint #10513430 — an unverified report by a vehicle owner.
Chappaqua, NY
TIRES:TREAD/BELT
2005 FORD E350. CONSUMER WRITES IN REGARDS TO RECALL NOTICE FOR VEHICLE TIRES. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE ABOUT B.F. GOODRICH COMMERCIAL T/A TIRES HE PURCHASED SOME TIME AGO. THE CONSUMER WENT TO A TIRE SERVICE CENTER, TO HAVE THE TIRES CHECKED. THE MANAGER INFORMED THE CONSUMER, THAT ONE OF THE FOUR TIRES WERE IN THE RECALL GROUP. THE MANAGER STATED IN ORDER FOR THE RECALL TO BE HONORED, THE CONSUMER HAD TO PURCHASE AT LEAST TWO TIRES. IN ADDITION, HE COULD GET ANOTHER BRAND OF TIRES AND RECEIVE CREDIT FOR THE VALUE OF THE COMMERCIAL T/A TIRES AGAINST THE PURCHASE. THE CONSUMER STATED WHEN HE DROPPED THE VAN OFF, HE ASKED THAT THE USED TIRES BE PLACED IN THE VEHICLE, SO HE COULD VERIFY IF THE TIRES FELL UNDER THE RECALL. THAT DIDN'T HAPPEN. THE CONSUMER STATED THE REPAIR CENTER'S IDEA OF HONORING THE RECALL, WAS TO CHARGE HIM FOR ONE TIRE AT THE NEW COMMERCIAL T/A PRICE. THE MANAGER STATED THE CONSUMER DID NOT GET THE CREDIT FOR THE ONE TIRE, BECAUSE HE WOULD HAVE TO BUY THE EXACT SAME TIRE.
NHTSA complaint #10492681 — an unverified report by a vehicle owner.
at 155,000 milesJohnstown, OHFire
POWER TRAIN
I HAD AN ISSUE WITH THE VEHICLE HAVING A SUDDEN MISS FROM THE ENGINE WHILE ON THE FREEWAY. SATURDAY THE SPARKPLUGS AND ONE COIL PACK WAS REPLACED. THE VEHICLE WAS NEXT DRIVEN ON SUNDAY EVENING WHERE APPROX. 1/2 MILE FROM THE HOME THE VEHICLE SHUT OFF WITHOUT ANY POWER TO THE STEERING AND BRAKES. INSTRUMENTS LIGHTS WERE STILL WORKING BUT DROPPED TO THE OFF POSITION. I OPENED THE HOOD AND SMELLED ELECTRICAL FUMES, NOT BEING ABLE TO SEE WHAT WAS WRONG, I DISCONNECTED THE BATTERY WITH A PAIR OF CHANNELOCKS. THE VEHICLE WAS TOWED HOME AND I BEGAN TO INVESTIGATE THE ISSUE. I FOUND THAT THE PCM/ECM HAD BEEN RENDERED PERMANENTLY NONFUNCTIONAL CAUSING THE VEHICLE SHUT OFF. THE WIRING HAD A 1.5" BY 2" & 3/4" DEEP BURNT/MELTED AREA ON A ROUGHLY 2" ROUND HARNESS. I FURTHER FOUND THAT THE MAIN WIRING HARNESS FROM THE PCM/ECM IN THE FACTORY INSTALLED POSITION HAD BEEN RUBBING FOR SOME TIME ON AN EXHAUST COMPONENT WRAPPED WITH FIBERGLASS. THE PLASTIC WRAPPING AND METAL WRAPPING WAS OBVIOUSLY BREACHED AND EXPOSED THE WIRING TO BE GROUNDED TO THE EXHAUST COMPONENT AND ALSO WAS THE FIBERGLASS ON THE EXHAUST COMPONENT HAD WORN OFF EXPOSING BARE HEATED METAL. THE EXCESSIVE HEAT HELPED TO MELT INTO THE WIRING AND NO FUSES WERE BLOWN. THE PROTECTION HAD BEEN INADEQUATE TO PROVIDE A SAFE OPERATION OF THE VEHICLE. THE ENGINE IS A 5.4L GASOLINE WHICH THE SEALED FUEL SOURCE IS APPROX. 1 FT. AWAY. I THINK ANY OF THE E-SERIES VANS THAT YEAR NEED TO BE INSPECTED BECAUSE OF STALLING AND FIRE ISSUES. I AM A 6'2 230 LB PERSON AND HAD DIFFICULTY SLOWING THE VEHICLE ON A VACANT STREET, STEERING WASN'T AS BAD BUT REQUIRED ADEQUATE FORCE. I DO HAVE PHOTOS OF THE HARNESS AND EXHAUST COMPONENT. THE ECM/PCM IS ROUGHLY $1200.00 AND THE WIRING HARNESS IS AROUND $670.00 BEFORE ANY LABOR OR TECHNICAL COSTS. I WILL INSPECT ALL THE OTHER WIRE LOCATIONS FOR OTHER ISSUES.
NHTSA complaint #10487385 — an unverified report by a vehicle owner.
at 155,000 milesJohnstown, OHFire
ELECTRICAL SYSTEM
I HAD AN ISSUE WITH THE VEHICLE HAVING A SUDDEN MISS FROM THE ENGINE WHILE ON THE FREEWAY. SATURDAY THE SPARKPLUGS AND ONE COIL PACK WAS REPLACED. THE VEHICLE WAS NEXT DRIVEN ON SUNDAY EVENING WHERE APPROX. 1/2 MILE FROM THE HOME THE VEHICLE SHUT OFF WITHOUT ANY POWER TO THE STEERING AND BRAKES. INSTRUMENTS LIGHTS WERE STILL WORKING BUT DROPPED TO THE OFF POSITION. I OPENED THE HOOD AND SMELLED ELECTRICAL FUMES, NOT BEING ABLE TO SEE WHAT WAS WRONG, I DISCONNECTED THE BATTERY WITH A PAIR OF CHANNELOCKS. THE VEHICLE WAS TOWED HOME AND I BEGAN TO INVESTIGATE THE ISSUE. I FOUND THAT THE PCM/ECM HAD BEEN RENDERED PERMANENTLY NONFUNCTIONAL CAUSING THE VEHICLE SHUT OFF. THE WIRING HAD A 1.5" BY 2" & 3/4" DEEP BURNT/MELTED AREA ON A ROUGHLY 2" ROUND HARNESS. I FURTHER FOUND THAT THE MAIN WIRING HARNESS FROM THE PCM/ECM IN THE FACTORY INSTALLED POSITION HAD BEEN RUBBING FOR SOME TIME ON AN EXHAUST COMPONENT WRAPPED WITH FIBERGLASS. THE PLASTIC WRAPPING AND METAL WRAPPING WAS OBVIOUSLY BREACHED AND EXPOSED THE WIRING TO BE GROUNDED TO THE EXHAUST COMPONENT AND ALSO WAS THE FIBERGLASS ON THE EXHAUST COMPONENT HAD WORN OFF EXPOSING BARE HEATED METAL. THE EXCESSIVE HEAT HELPED TO MELT INTO THE WIRING AND NO FUSES WERE BLOWN. THE PROTECTION HAD BEEN INADEQUATE TO PROVIDE A SAFE OPERATION OF THE VEHICLE. THE ENGINE IS A 5.4L GASOLINE WHICH THE SEALED FUEL SOURCE IS APPROX. 1 FT. AWAY. I THINK ANY OF THE E-SERIES VANS THAT YEAR NEED TO BE INSPECTED BECAUSE OF STALLING AND FIRE ISSUES. I AM A 6'2 230 LB PERSON AND HAD DIFFICULTY SLOWING THE VEHICLE ON A VACANT STREET, STEERING WASN'T AS BAD BUT REQUIRED ADEQUATE FORCE. I DO HAVE PHOTOS OF THE HARNESS AND EXHAUST COMPONENT. THE ECM/PCM IS ROUGHLY $1200.00 AND THE WIRING HARNESS IS AROUND $670.00 BEFORE ANY LABOR OR TECHNICAL COSTS. I WILL INSPECT ALL THE OTHER WIRE LOCATIONS FOR OTHER ISSUES.
NHTSA complaint #10487385 — an unverified report by a vehicle owner.
at 82,867 milesPottstown, PA
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 FORD E-350 SD. WHILE DRIVING UPHILL APPROXIMATELY 25 MPH, THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER. THE FAILURE WAS CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT THE FUEL TANK LINER HAD DETERIORATED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FUEL TANK, FUEL PUMP AND INJECTORS WOULD NEED TO BE REPLACED. IN ADDITION, THE FUEL FILTERS WOULD REQUIRE REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,867.
NHTSA complaint #10483617 — an unverified report by a vehicle owner.
at 79,000 milesBarto, PA
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2005 FORD E350 SUPER DUTY. THE CONTACT STATED THAT HE WOULD HAVE TO WAIT HOURS FOR THE ENGINE TO COOL DOWN BEFORE THE VEHICLE COULD BE STARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE OIL COOLER, INJECTORS AND THE EGR COOLER WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 79,000. UPDATED 1/7/13 *CN THE CONSUMER STATED THE DEALER REBUILT THE ENGINE, POSSIBLY DUE TO DETERIORATION OF THE FUEL TANK LINER. UPDATED 01/09/13
NHTSA complaint #10483539 — an unverified report by a vehicle owner.
at 79,000 milesBarto, PA
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2005 FORD E350 SUPER DUTY. THE CONTACT STATED THAT HE WOULD HAVE TO WAIT HOURS FOR THE ENGINE TO COOL DOWN BEFORE THE VEHICLE COULD BE STARTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ENGINE OIL COOLER, INJECTORS AND THE EGR COOLER WOULD ALL NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 79,000. UPDATED 1/7/13 *CN THE CONSUMER STATED THE DEALER REBUILT THE ENGINE, POSSIBLY DUE TO DETERIORATION OF THE FUEL TANK LINER. UPDATED 01/09/13
NHTSA complaint #10483539 — an unverified report by a vehicle owner.
at 35,000 milesMargate, FL
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 2005 FORD E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT REPLACED THE BATTERY AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD TESTED THE BATTERY BEFORE THE VEHICLE STALLED AND IT WAS OPERATING NORMALLY. THE CONTACT STATED THE INTERNAL CONNECTION TO THE POST OF THE BATTERY CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. ...UPDATED 01/25/12
NHTSA complaint #10436640 — an unverified report by a vehicle owner.
at 113,386 milesCollingswood, NJ
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2005 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS ALSO EXPERIENCING A LOSS OF POWER AND THE ENGINE WOULD NOT FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE FUEL SYSTEM WAS EXPERIENCING DELAMINATION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 113,386 AND THE CURRENT MILEAGE WAS UNKNOWN.
NHTSA complaint #10392629 — an unverified report by a vehicle owner.
at 67,294 milesBixby, OK
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD E-350 DIESEL. WHILE DRIVING APPROXIMATELY 35 MPH AND EXITING THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE AS IT COASTED OFF THE RAMP AND ONTO A SECOND HIGHWAY WHERE THE VEHICLE WAS MANEUVERED TO THE SHOULDER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET IT CONTINUED TO STALL REPEATEDLY. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE INJECTION PUMP AND INJECTION CONTROL SENSOR WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. IN ADDITION, THE MECHANIC ADVISED THAT THE HIGH PRESSURE OIL PUMP WAS DAMAGED AND THE HOUSING WHICH WOULD ALSO NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 67,294 AND THE CURRENT MILEAGE WAS 67,310.
NHTSA complaint #10390369 — an unverified report by a vehicle owner.
at 82,574 milesManassas Park, VA
FUEL SYSTEM, DIESEL
IN JANUARY 2009, ENGINE BEGAN RUNNING ROUGH. TOOK TO FORD DEALER, AND THEY TESTED FUEL SYSTEM. DIAGNOSED RUST IN FUEL DUE TO FUEL TANK RUSTING AND REPLACED FUEL TANK AND FILTERS. DECEMBER 2010, THE ENGINE BEGAN RUNNING ROUGH AGAIN. TOOK VEHICLE TO NON FORD REPAIR, AND WAS DIAGNOSED THAT FUEL TANK WAS DELAMINATING AND HAD CLOGGED FILTERS, AND INJECTORS. WILL NEED TO REPLACE FUEL TANK, FUEL FILTERS, AND INJECTORS.
NHTSA complaint #10372715 — an unverified report by a vehicle owner.