Owners have filed 70 complaints
about the 2004 Ford E-350 with NHTSA between 2003 and 2017.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 2 of 26 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 72
Against the median year of the Ford E-350. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 89
52% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1528.8%
1,000 – 9,999 miles
11.9%
10,000 – 24,999 miles
35.8%
25,000 – 49,999 miles
1019.2%
50,000 – 74,999 miles
917.3%
75,000 – 99,999 miles
35.8%
100,000 – 149,999 miles
713.5%
150,000+ miles
47.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2003peak 6Aug 2017
NHTSA investigations into the 2004 Ford E-350
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA10003Opened 13 Apr 2010Closed 5 Mar 2012ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to...
PE09055Opened 7 Dec 2009Closed 21 Apr 2010ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
HVAC Switch Failures
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to th...
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Recalls on the 2004 Ford E-350
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
11E047000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
09V100000
EQUIPMENT ADAPTIVE/MOBILITY
VAN CONVERSIONS IS RECALLING 52 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES," THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
09V102000
EQUIPMENT ADAPTIVE/MOBILITY
VAN CONVERSIONS IS RECALLING 74 MY 2004-2007 FORD E-150, E-250 E-350 AND MY 2006 GM SAVANNA 3500 VANS BUILT ON FORD AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
08V519000
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
08V518000
EQUIPMENT ADAPTIVE/MOBILITY
MOBILITYWORKS IS RECALLING 224 MY 2007-2008 FORD E150, MY 2006-2008 E250, MY 2004-2007 E350, MY 2006 E450, MY 2005-2007 CHEVROLET 2500, MY 2007 CHEVROLET 1500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
05V270000
ELECTRICAL SYSTEM:WIRING
CERTAIN PICKUP TRUCKS, SPORT UTILITY VEHICLES AND VANS EQUIPPED WITH 6.0L DIESEL ENGINES MAY EXPERIENCE STALLING WITHOUT WARNING WHILE DRIVING AND MAY OR MAY NOT RESTART.
Risk: SHOULD THE ENGINE STALL, A VEHICLE CRASH COULD OCCUR.
04V589000
EQUIPMENT ADAPTIVE/MOBILITY
ON CERTAIN VANS BUILT ON FORD E250/E350 CHASSIS AND EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 177,000 milesWashington, DC1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10727008 — an unverified report by a vehicle owner.
at 83,000 milesPanama City, FLFire
ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10548763 — an unverified report by a vehicle owner.
Philadelphia, PACrash16 injured1 killed
WHEELS
I WAS A PASSENGER IN A 15 PASSENGER VAN COMING TO TRANSPORT ME FROM THE AIRPORT. IT WAS A WHITE FORD CLUB WAGON (YEAR UNKNOWN). WE WERE GOING AT 70 MILES PER HOUR ON CRUISE CONTROL. THE REAR TIRE BLEW OUT AND WE BEGAN TO SWERVE AND THEN STARTED TO DO 360 DEGREE TURNS AND THEN HIT A GUARDRAIL AND FLIPPED 1.5 TIMES. ONE PERSON WAS KILLED AND SEVERAL MORE WERE INJURED SEVERELY. THE FRONT PASSENGER HAD TO HAVE THE JAWS OF LIFE TO REMOVE HER FROM THE VEHICLE.
NHTSA complaint #10243325 — an unverified report by a vehicle owner.
Philadelphia, PACrash16 injured1 killed
TIRES
I WAS A PASSENGER IN A 15 PASSENGER VAN COMING TO TRANSPORT ME FROM THE AIRPORT. IT WAS A WHITE FORD CLUB WAGON (YEAR UNKNOWN). WE WERE GOING AT 70 MILES PER HOUR ON CRUISE CONTROL. THE REAR TIRE BLEW OUT AND WE BEGAN TO SWERVE AND THEN STARTED TO DO 360 DEGREE TURNS AND THEN HIT A GUARDRAIL AND FLIPPED 1.5 TIMES. ONE PERSON WAS KILLED AND SEVERAL MORE WERE INJURED SEVERELY. THE FRONT PASSENGER HAD TO HAVE THE JAWS OF LIFE TO REMOVE HER FROM THE VEHICLE.
NHTSA complaint #10243325 — an unverified report by a vehicle owner.
at 20 milesOrange, TX1 injured
POWER TRAIN
2004 FORD WAGON E350 WITH FLOOR LOWERED BY VANTAGE MOBILITY INT. FOR HANDICAP PEOPLE. DURING STOP AND GO DRIVING LIKE TRAFFIC JAMS WHILE PULLING A TRAILER THE FLOOR BETWEEN FRONT SEATS GETS MORE THAN HOT ENOUGH TO BURN YOUR FOOT. SLIDING DOOR OPENER HAS BROKEN 6 TIMES LEAVING THE DOOR FREE TO SLIDE OPEN AND SHUT. I KEEP A BUNGY CORD TO TIE IT UP BUT INTERIOR LIGHTS COME ON AND OFF WHEN USING BUNGY CORD. THE ORIGINAL LATCH BY FORD WAS REMOVED TO INSTALL THE DOOR OPENER. SPLIT DRIVE SHAFT INSTALLED TO MAKE ROOM FOR UNDER VEHICLE LIFT BY BRAUN CORP HAS A LOW ROAR TO IT. BICYCLE TYPE CHAIN FOR THE SLIDING DOOR OPENER AT WHEELCHAIR LIFT DRAGS ACROSS PART OF DOOR JAMB.(NO PULLEY OR SPROCKET). PAID $48,000 FOR THIS NEW 2004 MODEL IN APRIL, 2005 I'M ASKING FOR MY MONEY BACK. PLEASE HELP US.
NHTSA complaint #10145829 — an unverified report by a vehicle owner.
at 20 milesOrange, TX1 injured
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2004 FORD WAGON E350 WITH FLOOR LOWERED BY VANTAGE MOBILITY INT. FOR HANDICAP PEOPLE. DURING STOP AND GO DRIVING LIKE TRAFFIC JAMS WHILE PULLING A TRAILER THE FLOOR BETWEEN FRONT SEATS GETS MORE THAN HOT ENOUGH TO BURN YOUR FOOT. SLIDING DOOR OPENER HAS BROKEN 6 TIMES LEAVING THE DOOR FREE TO SLIDE OPEN AND SHUT. I KEEP A BUNGY CORD TO TIE IT UP BUT INTERIOR LIGHTS COME ON AND OFF WHEN USING BUNGY CORD. THE ORIGINAL LATCH BY FORD WAS REMOVED TO INSTALL THE DOOR OPENER. SPLIT DRIVE SHAFT INSTALLED TO MAKE ROOM FOR UNDER VEHICLE LIFT BY BRAUN CORP HAS A LOW ROAR TO IT. BICYCLE TYPE CHAIN FOR THE SLIDING DOOR OPENER AT WHEELCHAIR LIFT DRAGS ACROSS PART OF DOOR JAMB.(NO PULLEY OR SPROCKET). PAID $48,000 FOR THIS NEW 2004 MODEL IN APRIL, 2005 I'M ASKING FOR MY MONEY BACK. PLEASE HELP US.
NHTSA complaint #10145829 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 65,000 milesWoodinville, WA
ENGINE
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
NHTSA complaint #11018700 — an unverified report by a vehicle owner.
at 65,000 milesWoodinville, WA
FUEL/PROPULSION SYSTEM
AT 68,450 MILES, SEVERAL ISSUES OCCURRED: 1) OIL PRESSURE SWITCH BLEW OUT OF THE HOUSING, 2) OIL WAS VISIBLE IN COOLANT, 3) OIL WAS LEAKING FROM ENGINE, 4) IDLE VACILLATED UP AND DOWN W/O ANY ACTION ON PART OF THE USER. TOOK VAN TO DEALER, WHO CLAIMED TO HAVE REPAIRED THESE ITEMS. INSPECTION OF THE "REPAIRED VEHICLE" REVEALED OIL STILL DRIPPING OFF ENGINE ONTO GROUND. WAS TOLD THAT THIS WAS "NORMAL" AND WOULD DISAPPEAR. HOWEVER, THIS DID NOT HAPPEN. ENGINE HAS CONTINUED TO LEAK AND OIL CONTINUES TO MIX WITH COOLANT FLUID, EVEN AFTER FLUSHING SYSTEM TWICE SINCE REPAIR. DESPITE NUMEROUS CALLS TO DEALER, PROBLEM HAS NOT BEEN FIXED. ENGINE HAS LESS THAN 13K ADDITIONAL MILES ON IT SINCE "REPAIR" AND OIL IS STILL LEAKING. LEAK CONTINUES TO GET WORSE WITH TIME. I BELIEVE THIS IS A MANUFACTURER'S DEFECT AND SINCE THE ENGINE HAS FAR LESS THAN 100K MILES ON IT, SHOULD BE REPAIRED AS A WARRANTY ITEM. MIXING OF OIL AND COOLANT IS A SAFETY HAZARD AND NEEDS TO BE PROGRAMMATICALLY ADDRESSED BY FORD.
NHTSA complaint #11018700 — an unverified report by a vehicle owner.
Highland, NY
UNKNOWN OR OTHER
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
NHTSA complaint #10807492 — an unverified report by a vehicle owner.
Highland, NY
ELECTRICAL SYSTEM
ALL GAUGES STOP WORKING WHEN IT RAINS BUT STARTS AND RUNS OK. POWER WINDOWS DO NOT WORK WHEN IT RAINS BUT STARTS AND RUNS OK.
NHTSA complaint #10807492 — an unverified report by a vehicle owner.
at 177,000 milesWashington, DC1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING APPROXIMATELY 25 MPH, THE FRONT AIR BAGS DEPLOYED WITHOUT WARNING. THE CONTACT SUSTAINED BURNS ON BOTH FOREARMS, BUT DID NOT RECEIVE MEDICAL ATTENTION. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 177,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10727008 — an unverified report by a vehicle owner.
at 52,000 milesYpsilanti, MI
ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15
NHTSA complaint #10680645 — an unverified report by a vehicle owner.
at 52,000 milesYpsilanti, MI
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR, FUEL TANK, FUEL PUMP, AND THE ENGINE NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE SILVER COATING IN THE FUEL TANK WAS FROM ONE OF THE DAMAGED PARTS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. UPDATED 04/07/15*LJ UPDATED 11/3/15
NHTSA complaint #10680645 — an unverified report by a vehicle owner.
at 83,000 milesPanama City, FLFire
ENGINE
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE NOTICED SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER AND TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. BOTH TECHNICIANS ADVISED THE CONTACT THAT THE EGR COOLER AND THE HEAD GASKET WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10548763 — an unverified report by a vehicle owner.
at 53,419 milesElko, NV
TIRES
SIDEWALL SEPARATED COMPLETELY ON ONE TIRE AND THE TREAD IS SEPARATING FROM THE BODY IF ANOTHER TIRE. BOTH TIRES ARE THE SAME MAKE AND MODEL. DEAN MUD TERRAIN SXT M+S LT245/75-R16 DOT ON TIRE WITH SIDEWALL SEPARATION UP11-DNW-0108 DOT ON TIRE WITH TREAD LUG SEPARATION UP11-DNW-0108 FAILURES OCCURRED AT THE SAME TIME ON A 2004 FORD E350 ECONOLINE. DURING FREEWAY OPERATION, OPERATOR FELT A RUMBLE AND SLOWED AND PULLED OVER TO THEN NOTICE THE SIDEWALL HAD SEPARATED. HE THEN ALSO NOTICED THE REAR. CHANGED TIRES TO A DIFFERENT BRAND AND CONTACTED COOPER THE PARENT COMPANY OF DEAN TO SEE IF THERE WAS A RECALL. NO RECALL WAS STATED UNDER THEIR COMPANY. FOUR OF THE TIRES ON THE VAN ARE UNDER WARRANTY AND THEY DIRECTED ME TO CONTACT A LOCAL DISTRIBUTOR TO CHANGE THEM. STILL HAVE THE TIRES AND HAVE YET TO CHANGE THEM OUT.
NHTSA complaint #10520686 — an unverified report by a vehicle owner.
Schaumerg, IL
TIRES
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
NHTSA complaint #10477119 — an unverified report by a vehicle owner.
Schaumerg, IL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 FORD E350. EQUIPPED WITH BF GOODRICH T/A A/S TIRES, SIZE: LT245/75R16. THE CONTACT STATED THAT RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 12T019000 (TIRES: TREAD/BELT) WAS RECEIVED JULY OF TWO THOUSAND TWELVE. THE CONTACT BELIEVED THAT THE WAIT FOR THE REPAIRS HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.
NHTSA complaint #10477119 — an unverified report by a vehicle owner.
at 93,000 milesNorfolk, MA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WOULD STUTTER AND THEN STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FUEL INJECTION CONTROL PRESSURE SENSOR FAILED. THE CONTACT REFERENCED NHTSA RECALL CAMPAIGN ID NUMBER: 05V270000 (ELECTRICAL SYSTEM: WIRING) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 93,000.
NHTSA complaint #10472897 — an unverified report by a vehicle owner.
Potsmouth, VA
EQUIPMENT ADAPTIVE/MOBILITY
DVD PLAYER WILL NOT EJECT CD'S.
NHTSA complaint #10452722 — an unverified report by a vehicle owner.
at 50,800 milesCape Coral, FL
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2004 FORD E-350. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN ACCELERATING AND THEN STALL. THE CONTACT WOULD HAVE TO WAIT THIRTY MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE CONTACT STATED THE FAILURE WOULD OCCUR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THERE WAS NO SOLUTION TO THE PROBLEM. THE CONTACT DID RESEARCH AND FEELS THE PROBLEM IS CAUSED BY THE FUEL TANK DELAMINATING. THE FAILURE MILEAGE WAS 50,800 AND THE CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10424253 — an unverified report by a vehicle owner.
at 50,000 milesCape Coral, FL
STRUCTURE
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS.
NHTSA complaint #10423234 — an unverified report by a vehicle owner.
at 50,000 milesCape Coral, FL
FUEL SYSTEM, DIESEL
I AM THE ORIGINAL OWNER OF A 2004 FORD E 350 DIESEL,IT HAS BEEN IN THE SHOP MANY OF TIMES FOR THE SAME PROBLEM TRUCK STOPS RUNNING IN MIDDLE OF INTERSECTIONS, HIGHWAYS ETC DOES NOT START AND NEEDS TO BE TOWED.FORD DEALERSHIP HAS NO IDEA WHAT IS WRONG WITH TRUCK, I GET TRUCK BACK SAME THING HAPPENS. REPEATEDLY. NOW THAT THE TRUCK IS OUT OF WARRANTY SAME THING HAPPENS RESULT: DELAMINATING FUEL TANK, LITTLE SLIVERS OF PAINT CLOGGING FUEL LINES, PUMPS AND INJECTORS.
NHTSA complaint #10423234 — an unverified report by a vehicle owner.
at 154,000 milesNixa, MO
FUEL SYSTEM, DIESEL
FUEL TANK DELAMINATION IN MY 2004 FORD E-350 HAS CAUSE A NEED FOR AN EXPENSIVE TOTAL FUEL SYSTEM REPLACEMENT. OBVIOUSLY IT IS A HUGE PROBLEM AS THERE ARE MANY COMPLAINTS ONLINE OF THE EXACT SAME PROBLEM ALL OVER THE COUNTRY. FORD SAYS ITS THE BIO DIESEL THAT IS CAUSING THE PROBLEM, BUT ITS FUNNY HOW DODGE AND CHEVY AREN'T HAVING ANY PROBLEMS...
NHTSA complaint #10376768 — an unverified report by a vehicle owner.
at 113,000 milesHolbrook, NY
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2004 FORD E350 SD. THE FUEL TANK DETERIORATED AND THE PARTICLES THAT COMES OFF OF THE TANK CLOGGED THE FUEL INJECTORS. THE FAILURE PREVENTED FUEL FROM GETTING INTO THE ENGINE WHICH MADE THE VEHICLE DRIVE 15 MPH TO INCLUDE A ROUGH START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT IT WOULD COST OF $4500 TO SEAL THE FUEL TANK. THE REPAIRS WERE NOT COVERED UNDER WARRANTY OR RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
NHTSA complaint #10354132 — an unverified report by a vehicle owner.
at 196,000 milesBeltsville, MD
ENGINE AND ENGINE COOLING
VEHICLE CUTS OUT DURING DRIVING .
NHTSA complaint #10324703 — an unverified report by a vehicle owner.
at 196,000 milesBeltsville, MD
FUEL SYSTEM, DIESEL
VEHICLE CUTS OUT DURING DRIVING .
NHTSA complaint #10324703 — an unverified report by a vehicle owner.
at 79,800 milesValley Stream, NY
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2004 FORD E350 ECONOLINE WITH 79800 MILES. THE CONTACT NOTICE THAT THE WARNING LIGHT ON HIS INSTRUMENT PANEL CAME ON STATING THAT THERE WAS WATER IN THE FUEL. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHO STATED THAT THE LINING IN THE FUEL TANK HAD DELAMINATED. THE CONTACT WAS TOLD THAT HIS FUEL SYSTEM NEEDED TO BE REPLACED.
NHTSA complaint #10315109 — an unverified report by a vehicle owner.
at 128,000 milesMarietta, GA
FUEL SYSTEM, DIESEL
VAN STOPPED RUNNING IN FREEWAY 2004 FORD E-350 DIESEL PROBLEM WITH TANK DELAMANATION 4 VANS SAME THING ALL CAME TO A STOP IN THE ROADWAY.
NHTSA complaint #10281278 — an unverified report by a vehicle owner.
at 2,200 milesKnoxville, TN
POWER TRAIN:AUTOMATIC TRANSMISSION
5 SPEED AUTOMATIC TRANSMISSION OCCASIONALLY JUMPS OUT OF DRIVE DURING NORMAL OPERATION OF VEHICLE, ENGINE REVS FOR A SECOND OR TWO, THEN TRANSMISSION SLAMS BACK INTO DRIVE.
NHTSA complaint #10276486 — an unverified report by a vehicle owner.
Broomall, PA
FUEL SYSTEM, DIESEL
VEHICLE LOST POWER 4 DIFFERENT TIMES. FUEL PUMP EXCESS NOISE, FUEL PUMP CLOGGED. DEALER CONTACTED FORD MOTOR CORP WHO BLAMED CONDITION ON DIESEL FUEL. FUEL PUMP WAS REPLACED AS WELL AS FUEL FILTERS AND FUEL TANK. WE ARE OUT $3000.00 FOR THE REPAIRS.
NHTSA complaint #10270089 — an unverified report by a vehicle owner.
at 100,699 milesPleasanton, CA
POWER TRAIN
I HAVE A FORD E-350 SUPER DUTY VAN THAT HAS HAD DRIVABLE PROBLEMS SINCE IT WAS NEW. AFTER MANY TRIPS TO DEALERSHIPS I WAS TOLD THAT THERE WAS NO FIX AT THIS TIME AND FORD SHOULD COME OUT WITH A FIX IN THE FUTURE. THE ENGINE DIES WHEN HOT AT TIMES CAUSING HARD BRAKING AND LOSS OF STEERING. AT 100699 MILES, JUST 699 MILES OUT OF WARRANTY THE ENGINE QUITE RUNNING WHEN HOT. IF IT SITS FOR 6 OR MORE HOURS IT WILL RESTART AND RUN FOR ONLY 20 MINUTES. FORD TOLD ME IT WAS NO LONGER UNDER WARRANTY AND WOULD PROVIDE NO ASSISTANCE.
NHTSA complaint #10266163 — an unverified report by a vehicle owner.