2017 Ford Edge brake problems

SERVICE BRAKES

The rear brake hose failed while driving, causing a sudden loss of braking power that nearly resulted in a collision. The vehicle had to be coasted onto a side street where we my son was able to get it home very slowly. Called Ford for repair due to open recall on it and now we have to pay for it out of pocket. Will consider suing on my son and other’s behalf due to the inability to replace these hoses proactively and stalling since April 2026.

NHTSA complaint #11757988 — an unverified report by a vehicle owner.

SERVICE BRAKES

- Rear brake hose broke and was leaking fluid (Manufacturer Recall Number 25S87 NHTSA Recall Number 25V544). Remedy unavailable. - Braking and coming to a complete stop became nearly impossible. Had to put the car in park if the car was going to be stopped for a long period of time. - Yes, I took the car to the closest independent service center where they detected the problem. - No, it has not been inspected by the manufacturer, police or insurance. - No, there were no warnings prior to the failure. The warning light for low brake fluid came on when the incident of being unable to stop occurred.

NHTSA complaint #11756642 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the stopping distance was extended. Additionally, after adding brake fluid to the brake fluid reservoir, brake fluid leaked from the brake fluid reservoir onto the ground. The vehicle was inspected by an independent mechanic and confirmed that the failure was associated with the recall. The failure mileage was 150,000.

NHTSA complaint #11756530 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. While the contact's wife was driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that two months later, while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to Firestone, where the vehicle was diagnosed with failed rear flexible brake hoses. The contact's wife was informed that the rear flexible brake hoses needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move forward or backwards. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The contact stated that two weeks later, while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the electrical features were disabled and the engine seized. The vehicle was towed to the dealer; however, the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11756328 — an unverified report by a vehicle owner.

SERVICE BRAKES

Problem: Rear brake flexible hose leak. The right rear flexible brake hose failed as I was driving home. The brake pedal went to the floor. Fortunately, that only occurred one block from my home. I parked my car in my driveway and looked for the source of the problem. My initial thought was that my brake master cylinder may have failed, so I added DOT4 brake fluid to the brake fluid reservoir. The fluid immediately drained to the right rear tire and on to the ground. I did an internet search and discovered the recall. On XXX I called my local dealer (Bob Bell Ford, [XXX]) and the lady confirmed that the flexible brake hose for the recall was NOT available. I asked her to document my phone call and concern. Ford's own web site stated that my vehicle has a Ford recall campaign dated 2025-08-25, Campaign 25S87/25V544. Rear flexible brake hose leak. This is a SAFETY issue. I was advised to get the flexible brake line replaced at an independent repair shop and provide the receipts to them for possible reimbursement from Ford. I was informed that the recall has NOT officially been issued and that I should receive notification in September 2026. On XXX called Ford HQ on their Customer Service line. They recorded my VIN. The lady informed me that the flexible brake line was not available and to wait for the official recall notice. I stated to her, in other words, my car should be a paper weight that can't be used. She understood my concern. The only way that Ford would reimburse me would be if the work was done by a Ford dealer, using Ford parts (that's currently impossible). I advised that I had no choice but to take it to an independent repair shop and use aftermarket parts to get the SUV back on the road. She said that she would advise her superiors of my concern. On XXX, my SUV was towed on a flatbed to Prince's Tire and Auto Service Pasadena MD for repair. On XXX Prince's CONFIRMED that the right rear flexible brake hose had failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.

NHTSA complaint #11753501 — an unverified report by a vehicle owner.

SERVICE BRAKES

Over several days prior to 2/10/2026, my vehicle showed continuous brake fluid loss, brake fluid warning light illumination, and significantly increased pedal travel, causing extended stopping distance and near loss of braking. On 2/10/2026 I brought the vehicle to AutoNation Ford Frisco (WO #963104); their OASIS report confirmed open recall 25S87 — rear brake flexible hose leak — on my VIN. The advisor confirmed no remedy was available and advised against driving until Ford released a fix. Because this was my only vehicle and it was unsafe to operate, I had no option but to take it to an independent shop, which confirmed and repaired the failed rear brake hose. This defect posed a serious risk of extended stopping distance and reduced braking capability, endangering myself and others on the road. Documentation (dealer work order, OASIS report, repair invoice) available upon request. Total out-of-pocket cost: $959.60

NHTSA complaint #11753277 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the low brake fluid warning light illuminated. The brake fluid reservoir was refilled; however, the failure reoccurred. The dealer was made aware of the failure. The vehicle was scheduled for a diagnostic test within several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

NHTSA complaint #11752057 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11751492 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11750823 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NTHSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed and depressing the brake pedal, the vehicle lost braking power. The vehicle was towed to the dealer, where it was repaired with in-house parts at the owner's expense. The contact was currently awaiting the release of the recall remedy to apply for reimbursement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 130,159.

NHTSA complaint #11748539 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle drove abnormally rough, and the vehicle seemed as if it was going to stall. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brakes and check engine warning lights were illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 167,000.

NHTSA complaint #11745936 — an unverified report by a vehicle owner.

SERVICE BRAKES

Brake system malfunctioned during commute. Safety was put as risk because no warning lights or recall/notice of failure were communicated. The brakes did not stop the car. The car is currently in the shop (Ford dealer) where it was shared that the rear brake hose is split. This is was the unsolved recall is associated with the car. However Ford Motors did not warn me that the brakes were having issues on the car.

NHTSA complaint #11745803 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repair were not yet available.  The contact stated while her husband was driving 35-40 MPH, the brake pedal was depressed but travelled to the floorboard, and the vehicle failed to respond as needed. It was unknown whether a warning light illuminated. The driver pumped the brakes, and the vehicle responded as intended. The vehicle was driven to the residence. The vehicle was towed to the dealer, where it was diagnosed that the rear brakes flexible hoses were leaking. The dealer related the failure to the recall, but the parts required to do the recall repair were unavailable. The vehicle was repaired at the owner's expense. The dealer denied reimbursement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 131,418.

NHTSA complaint #11740361 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The contact stated that while coming down a parking lot ramp at approximately 5 MPH and applying the brake pedal, the brake pedal failed to immediately decelerate and stop the vehicle. The brake had floored in order for the vehicle to eventually come to a stop. The contact inspected the vehicle and replaced the brake line for the rear driver's side of the vehicle themselves. The dealer was contacted and it confirmed that the remedy was not available. The manufacturer was made aware of the issue and it was confirmed that that parts may not be available till September of 2026.. The failure mileage was approximately 83,000.

NHTSA complaint #11739454 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notice of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while his wife was stopped at a stop sign with the brake pedal depressed, the brake pedal remained floored for approximately 1-2 seconds before releasing, and then the vehicle resumed normal functionality. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 142,000.

NHTSA complaint #11738733 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: (25V544000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11738582 — an unverified report by a vehicle owner.

SERVICE BRAKES

Recall 25V544. Received recall notice September 2025 and still no parts for said recall. Brake hose recall!

NHTSA complaint #11737625 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 FORD Edge. The contact received notification of NHTSA Campaign Number: (25V544000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11735836 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle hesitated while decelerating or while coming to a complete stop with the brake pedal depressed. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. In addition, the contact stated that upon further inspection, there was brake fluid leaking near the rear tires. The brake fluid reservoir was topped off. The manufacturer was not made aware of the failure. The failure mileage was approximately 176,800.

NHTSA complaint #11733948 — an unverified report by a vehicle owner.

SERVICE BRAKES

recall notice 25V544 was sent out Aug 2025, and it's the end of April 2026 and nothing has been announced. Called my local dealer and they said it is now looking like May for a remedy. My brakes failed from this recall in February and its undrivable...and Ford is not doing anything to address this

NHTSA complaint #11733554 — an unverified report by a vehicle owner.

SERVICE BRAKES

There has been no accident as of yet. However Ford has sat on a recall for potential bad break lines on the 2017 Ford edge for 8 Months. Loss of breaks could easily result in multiple DEATHS. I would consider this as an egregious time to get flexible break line. A search of ford parts stores indicate it is available. [XXX] have the parts listed as Ford F2GZ-2282-C Brake Hose Assembly Ford F2GZ-2282-C Brake Hose Assembly Passenger Side (Replaced By F2GZ-2282-G) and Ford F2GZ-2282-D Brake Hose Assembly Driver Side (Replaced By F2GZ-2282-H) at $10.72 ea. This seems to include the updated part number. What is the hold up on such a serious safety issue resolution? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11733437 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11733026 — an unverified report by a vehicle owner.

SERVICE BRAKES

Consumer Complaint Summary Nature of Dispute: Refusal to reimburse for safety-related recall repair (Recall 25S87). Summary: On April 6, 2026, my 2017 Ford Edge (VIN: [XXX] ) became undrivable due to a failure of the rear brake jounce hoses. This specific defect is the subject of Ford Safety Recall 25S87. Because the vehicle was a safety hazard, I paid $1,854.43 for an immediate repair at an authorized Ford dealership. Despite the dealer successfully performing the repair, Ford Motor Company (Case #XXX-XXX) has refused my request for reimbursement and rental assistance. Ford claims "parts are not officially available" until April 2026, yet they allowed their dealer to sell me the parts for a private repair. This refusal violates my legal right to a free remedy for a safety defect under federal law. [XXX] and [XXX] (unknown Last name) reiterated the refusal to reimburse my repair an told me after I have it repaired when the new parts are available I can submit my invoice for potential (not guaranteed) reimbursement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11732627 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the brakes failed to operate properly, causing the stopping distance to become extended. Additionally, the brake fluid warning light was illuminated. The approximate failure mileage was 72,000.

NHTSA complaint #11731471 — an unverified report by a vehicle owner.

SERVICE BRAKES

While stopped at closed train tracks, my brake petal depressed about 2 inches further. After this I was having trouble breaking, I quickly pulled into a parking lot and had my car towed a nearby dealership. There is a recall out for the break line of my car, 25v544. The dealership called and confirmed that the ruptured break line is due the to outstanding recall that currently has no resolution. The dealership is trying to charge me for the repair of the break line, but promises a reimbursement once a solution is released for the recall. I believe that since the recall has had no resolution since September 2025, they have not fixed the issue in a reasonable amount of time and should not charge me for the break line repair.

NHTSA complaint #11730292 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle and depressing the brake pedal, the brake pedal went to the floorboard. The contact heard a popping sound coming from outside the vehicle and discovered that the brake hose had ruptured and was leaking brake fluid, and the vehicle was towed to the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 100,000.

NHTSA complaint #11730029 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that the rear-view camera displayed a distorted image while in reverse(R). The contact then received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000.

NHTSA complaint #11729697 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11729059 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the brake pedal was depressed while slowing for traffic, and the brake pedal went to the floorboard. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the rear brake lines were cracked and needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and was informed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 88,307.

NHTSA complaint #11728893 — an unverified report by a vehicle owner.