SERVICE BRAKES
Look like a year and there is still no remedy
NHTSA complaint #11750752 — an unverified report by a vehicle owner.
153 of the 964 complaints about the 2015 Ford Edge are about the braking system — 16% of everything reported for this model year. Half of the failures with a mileage on record happened before 89,000 miles.
153
Complaints
5
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
SERVICE BRAKES
Look like a year and there is still no remedy
NHTSA complaint #11750752 — an unverified report by a vehicle owner.
SERVICE BRAKES
See attached document for complaint.
NHTSA complaint #11747692 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact recieved notice of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while waiting for a community get to open, and the brake pedal was depressed, the brake pedal floored and the brake warning light illuminated. The vehicle was carefully taken to the residence via back roads and parked. The vehicle was then taken to a dealer where it was diagnosed that the rear brake hose would be the only part replaced. The vehicle was not repaired as of yet. The manufacturer was not notified of of yet. The failure milage was approximately 83,000.
NHTSA complaint #11741764 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11740624 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 20115 Ford Edge. The contact received a recall notification, NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts would be available September 2026. The contact stated that the vehicle was unsafe because of the unrepaired recall repair. In addition, the contact stated that the vehicle was used for daily transportation, and the vehicle was unsafe when traveling up and down hills. The manufacturer was contacted, and confirmed that the parts would be available September 2026. The contact had not experienced any failure regarding the unrepaired recall repair.
NHTSA complaint #11740718 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a .2015 Ford Edge The contact received notification of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic);however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid./The VIN was not available.
NHTSA complaint #11740193 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: ( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
NHTSA complaint #11738799 — an unverified report by a vehicle owner.
SERVICE BRAKES
Ford states that the replacement parts are not available and that FORDMOCO parts can only be used and only FORDMOCO parts will be used in correcting the recall by the local Ford service dept. OEM Aftermarket replacement parts are in stock at my local Autozone store. I am not going to take a chance having a brake system failure and accident while I wait for Ford to obtain the brake lines and schedule their replacement, which they said would not be any sooner than September 2026. I will purchase and have the brake lines replaced by an ANSI certified mechanic and then I will file suit against Ford to recover my costs to do the repair and cover legal fees. I refuse to be subjected to an anxiety factor with the fear of a brake failure and a crash for a year, because of a manufacture's negligence and a failure to honor its warranty.
NHTSA complaint #11737910 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11737118 — an unverified report by a vehicle owner.
SERVICE BRAKES
About 6 months ago the emergency brake indicator went off and I was able to turn it off due to I don’t use it but it continued and my brakes got soft and to a point of not being able to operate the car
NHTSA complaint #11736369 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, Huntington Beach Ford and first they said they had the parts for recall 25V572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford Motor Company and Huntington Beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable and I would like to know when I can expect to get my car fixed.
NHTSA complaint #11733205 — an unverified report by a vehicle owner.
SERVICE BRAKES
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
NHTSA complaint #11733301 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
NHTSA complaint #11733301 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal became inoperable and traveled to the floorboard while depressed. The contact stated that excessive force was needed while depressing the brake pedal to stop the vehicle to avoid a crash with another vehicle. The contact stated that after the failure had occurred, the braking system warning light was illuminated. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 138,777.
NHTSA complaint #11733005 — an unverified report by a vehicle owner.
SERVICE BRAKES
Brake fluid leaking from rear wheel as a result vehicle has no BRAKES.
NHTSA complaint #11731795 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image was blurry while displayed. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 121,000.
NHTSA complaint #11731805 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted and confirmed that parts were not yet available for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11731561 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while in reverse(R), the rearview camera initially displayed a distorted image intermittently; however, the failure had progressively worsened, and the rearview camera displayed a solid black image consistently. The message "Camera Unavailable - Contact Dealer" was displayed. The local dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11731377 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11730796 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact’s employer owns a 2015 Ford Edge. The owner received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11729597 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was upside-down. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 135,000.
NHTSA complaint #11728993 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse(R), the back over prevention camera displayed a distorted image and or a black screen. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000.
NHTSA complaint #11728729 — an unverified report by a vehicle owner.
SERVICE BRAKES
On the morning of March 27, 2026 I had an unexpected rear driver side break line blowout with out warning or indication of a broken/damaged break line. Luckily the line blew while I was traveling slowly into my work yard. This could have been a life threating failure, I live 13 miles away from the nearest town, which i have to drive everyday to pick up my daughter from school. The road is not only a 2 way road with the speed limit to 55, but at times its extremely curvy and dangerous. Ford should be ashamed that a multi billion dollar company is not willing to fix this and are willing to put families live in jeopardy. I had to get the car towed from my house to BIG Brand Tire where the technician confirmed that the break line in fact did burst causing my breaks to fail. Big Brand Tire charged me $357.91 and the tow charged me 30 due to how far i had to tow it.
NHTSA complaint #11728385 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while her mother was driving 30 MPH, the brake pedal was depressed, but the vehicle failed to respond. The brake fluid warning light was illuminated. The driver pumped the brake pedal to the floorboard, and the vehicle slowly responded. The driver pulled over to the side of the road. The contact added brake fluid to the vehicle and test-drove the vehicle; however, the failure persisted. Additionally, the contact noticed that the brake fluid was leaking while depressing the brake pedal. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The contact was advised that the vehicle would be repaired at the owner's expense, and reimbursement would be provided once the recall remedy was available. The failure mileage was approximately 93,000.
NHTSA complaint #11726470 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that the vehicle was started, and the low brake fluid warning illuminated. The contact observed brake fluid under the rear of the vehicle and became aware that the rear left brake line was leaking. The contact called a local dealer and was informed that parts for the recall repair under NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 208,094.
NHTSA complaint #11721663 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11721669 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while driving at various speeds, the vehicle made an abnormally loud clicking sound. The contact received notification of Ford Campaign Number: 22N12 (Rattle Noise at the Transmission Bellhousing Area Flex-plate Cracks), and the vehicle was taken to the dealer for repair in 2022 and 2023; however, the dealer informed the contact that there were no parts or transmission mechanics available to perform the repair. The vehicle was taken back to the dealer recently, and the contact was advised that the parts were still not available. The contact was concerned that the vehicle would no longer be eligible for the repair due to the delay in repairing the vehicle. Additionally, the contact received notification NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) and the vehicle was taken to the dealer for the repair; however, the dealer informed the contact that the part to do the recall repair was not yet available. The contact stated that the vehicle experienced the failure and was taken to Firestone, where the front brake lines were repaired at the owner's expense. The contact was later denied reimbursement. Additionally, the contact stated that the vehicle had experienced rear brake hose failures. The vehicle was taken to the dealer but was not repaired due to parts not being available. The contact stated that the dealer had intentionally delayed the recall repair and customer satisfaction programs repair of the vehicle on several occasions, causing the vehicle to become ineligible for the repairs. The manufacturer was notified of the failure and of the issues with the dealer. The vehicle was not repaired. The failure mileage was approximately 78,471.
NHTSA complaint #11720962 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
NHTSA complaint #11720368 — an unverified report by a vehicle owner.
SERVICE BRAKES
I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you
NHTSA complaint #11720410 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the image appeared blurry. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000.
NHTSA complaint #11719392 — an unverified report by a vehicle owner.