Owners have filed 964 complaints
about the 2015 Ford Edge with NHTSA between 2015 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 76
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
4662.2%
Floor Shift
68.1%
Lugs/Nuts/Bolts/Studs
68.1%
Sun/Moon Roof Assembly
45.4%
Gear Position Indication (Prndl)
45.4%
Shift Linkage/Cable/Rod
34.1%
Glass, Side/Rear
34.1%
Steering Assist
22.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
305.0%
1,000 – 9,999 miles
10617.7%
10,000 – 24,999 miles
7011.7%
25,000 – 49,999 miles
12220.3%
50,000 – 74,999 miles
8814.7%
75,000 – 99,999 miles
7412.3%
100,000 – 149,999 miles
8714.5%
150,000+ miles
233.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2015peak 36Aug 2026
NHTSA investigations into the 2015 Ford Edge
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE24027Opened 3 Oct 2024Closed 30 Oct 2025SERVICE BRAKES
Loss of braking caused by rear brake hose failure
On October 3, 2024, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicle’s stopping distance. The complaints also allege that, prior to the rear brake hose rupture event, the vehicle had been serviced under recall 20V-469. Recall 20V469 involved MY 2015-2...
Recalls on the 2015 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
25V544000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
22V413000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
20V469000
SERVICE BRAKES
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Risk: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
19V632000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
16V733000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Risk: If the operator is not warned of an ABS or ESC malfunction and the ESC loses engine torque control, there would be an increased risk of a crash.
15V250000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 202543552,547 units in Canada
Brakes
Issue: On certain vehicles, the rear brake hoses could fail and cause a progressive brake fluid leak. If this happens, there could be reduced braking. Note: This problem could cause a change in brake pedal feel and travel. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace or reroute the rear brake hoses, as necessary.
Recall 2022311362,062 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 202037362,876 units in Canada
Brakes
Issue: On certain vehicles, the front brake hoses could fail, causing a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: A brake fluid leak would cause the brake warning light to turn on. Safety Risk: Reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front brake hoses.
Recall 20194319,906 units in Canada
Steering
Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the bolts and apply a wax sealer. If one or more of the bolts are broken or missing, a new steering gear will be installed.
Recall 20164933 units in Canada
Brakes
Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 126 - Electronic Stability Control Systems. Vehicles that were brought to a dealer for service may have received an incorrect software update for the Antilock Brake System Stability Control system. The incorrect software disables the engine torque control of the Electronic Stability Control (ESC) system, and if a fault were to occur in the stability control system, including Antilock Brake System (ABS), Traction Control (T/C), and ESC, no warning lamp/indicator would be displayed to the driver. Additionally, no warning lamp/indicator would be displayed when traction control is disabled, or when the Electric Parking Brake (EPB) is applied. A lack of visual warning to indicate these systems are not functioning would be contrary to the requirements of the standard, and could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the ABS module to correct the non-compliance. Until this software is available, dealers will replace the ABS module.
Recall 201517731,193 units in Canada
Steering
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), corrosion may occur at the steering gear motor attachment bolts. Steering gear motor detachment from the gear housing could result in sudden loss of steering power assist. This would cause the Electronic Stability Control and Traction Control malfunction indicator lamps to illuminate. A vehicle experiencing a loss of steering power assist would revert to a manual steering mode which would require greater driver effort, especially at low vehicle speeds. A loss of steering power assist could ultimately result in a crash causing property damage and/or personal injury. Correction: Dealers will apply sealer and replace the steering gear motor attachment bolts as required. If one or more of the steering gear motor attachment bolds are broken or missing, a new steering gear will be installed in the vehicle.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesMcdonough, GA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.
NHTSA complaint #11747339 — an unverified report by a vehicle owner.
Hodgenville, KYFire
ELECTRICAL SYSTEM
The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled
NHTSA complaint #11739332 — an unverified report by a vehicle owner.
Hodgenville, KYFire
ENGINE
The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled
NHTSA complaint #11739332 — an unverified report by a vehicle owner.
Austin, TXCrash1 injured
AIR BAGS
i was in a motor vehicle accident on a highway, with speeds greater than 50mph. A car struck my driver side door. My car, spun, with my head hitting the driver side door top trim. Air bags did not deploy.
NHTSA complaint #11727903 — an unverified report by a vehicle owner.
Rockport, TXCrash
UNKNOWN OR OTHER
I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you
NHTSA complaint #11720410 — an unverified report by a vehicle owner.
Rockport, TXCrash
SERVICE BRAKES
I’m wanting to report the open recalls on my vehicle. I feel like there has been plenty of time to accommodate for these parts needed for my vehicle. The camera glitched for the first time on me about 6 months ago as I was using it to back up and the glitch caused me to back up into a pole that I didn’t see. I was unable to stop fast enough before I hit the pole as it was glitching. I need these parts from these 2 recalls fixed as soon as possible. Especially if my brakes can go out at any minute. I cannot afford to pay out of pocket for these. Thank you
NHTSA complaint #11720410 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Colorado Springs, CO
UNKNOWN OR OTHER
The transmission in my 2015 Ford Edge completely broke at about 73000 miles. I heard a LOUD "clunk" sound at a red light, and the vehicle does not accelerate at all. The check engine light also came on. I had it inspected by a certified mechanic, and the entire transmission needs replacement. Apparently the particular transmission in this vehicle has an extremely high failure rate, and Ford needs to take responsibility for this incredibly expensive failure.
NHTSA complaint #11756770 — an unverified report by a vehicle owner.
Marion, IA
SERVICE BRAKES
Look like a year and there is still no remedy
NHTSA complaint #11750752 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN
Car is running rough white smoke from exhaust and coolant level reservoir losing coolant
NHTSA complaint #11749834 — an unverified report by a vehicle owner.
Larenceville, GA
SERVICE BRAKES
See attached document for complaint.
NHTSA complaint #11747692 — an unverified report by a vehicle owner.
at 100,000 milesMcdonough, GA1 injured
STRUCTURE:BODY:HATCHBACK/LIFTGATE
The contact owns a 2015 Ford Edge. The contact stated that after opening the rear electronic liftgate door to retrieve items from the rear of the vehicle, the electronic liftgate door erroneously closed and struck the contact on the head, causing a minor contusion. No medical treatment was required. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 100,000.
NHTSA complaint #11747339 — an unverified report by a vehicle owner.
at 98,019 milesFort Pierre, SD
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle experienced a sudden reduction of motive power, preventing the driver from accelerating normally to maintain speed with traffic flow. Additionally, the contact stated that the vehicle failed to start properly during initial attempts. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder 1 misfire due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 98,019.
NHTSA complaint #11743182 — an unverified report by a vehicle owner.
Terre Haute, IN
ENGINE
Coolant intrusion 3015 eco boost engine. White smoke came out of vehicle and the engine block is cracked due to the known problem with this engine designed my ford
NHTSA complaint #11743172 — an unverified report by a vehicle owner.
at 83,000 milesTinton Falls, NJ
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact recieved notice of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while waiting for a community get to open, and the brake pedal was depressed, the brake pedal floored and the brake warning light illuminated. The vehicle was carefully taken to the residence via back roads and parked. The vehicle was then taken to a dealer where it was diagnosed that the rear brake hose would be the only part replaced. The vehicle was not repaired as of yet. The manufacturer was not notified of of yet. The failure milage was approximately 83,000.
NHTSA complaint #11741764 — an unverified report by a vehicle owner.
Ypsilanti, MI
SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
NHTSA complaint #11740624 — an unverified report by a vehicle owner.
West Jordan, UT
SERVICE BRAKES, HYDRAULIC
The contact owns a 20115 Ford Edge. The contact received a recall notification, NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were unavailable. The dealer was contacted, however the contact was informed that the parts would be available September 2026. The contact stated that the vehicle was unsafe because of the unrepaired recall repair. In addition, the contact stated that the vehicle was used for daily transportation, and the vehicle was unsafe when traveling up and down hills. The manufacturer was contacted, and confirmed that the parts would be available September 2026. The contact had not experienced any failure regarding the unrepaired recall repair.
NHTSA complaint #11740718 — an unverified report by a vehicle owner.
Ypsilanti, MI
BACK OVER PREVENTION
See attached document for complaint.
NHTSA complaint #11740624 — an unverified report by a vehicle owner.
Poinciana, FL
SERVICE BRAKES, HYDRAULIC
The contact owns a .2015 Ford Edge The contact received notification of NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic);however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid./The VIN was not available.
NHTSA complaint #11740193 — an unverified report by a vehicle owner.
Kinston, NC
VEHICLE SPEED CONTROL
During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.
NHTSA complaint #11739445 — an unverified report by a vehicle owner.
Kinston, NC
ELECTRICAL SYSTEM
During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.
NHTSA complaint #11739445 — an unverified report by a vehicle owner.
Kinston, NC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
During operation of my 2015 Ford Edge Titanium, the vehicle experienced intermittent loss of acceleration and multiple electronic warning messages. While driving, pressing the accelerator pedal would sometimes result in little or no vehicle acceleration. The RPMs fluctuated abnormally and the vehicle appeared to enter a reduced-power condition. Warning messages included “Hill Start Assist Unavailable” and traction/anti-skid related warnings. Cruise control also became inoperable. The issue created a safety risk because the vehicle would not reliably accelerate during normal driving conditions, including while attempting to maintain speed in traffic. This created concern about merging, crossing intersections, or safely responding to traffic conditions. Additional symptoms included rear lights remaining illuminated unexpectedly and electronic brake-related behavior that appeared abnormal. An independent auto parts diagnostic scan identified low-voltage history codes and a brake switch/brake signal issue. The vehicle battery tested good at the time of inspection. The transmission reportedly showed no faults during the initial scan. The brake switch issue was temporarily adjusted to allow the vehicle to be driven to a repair facility, but the underlying issue has not yet been permanently repaired. The problem has been reproduced during multiple driving events and was observed by an independent service provider. The dealership later advised that no recall currently applies to the vehicle VIN for this condition. The vehicle is available for inspection upon request. Prior to the failure, warning lamps and messages appeared intermittently, including traction control, anti-skid, and “Hill Start Assist Unavailable” notifications. These symptoms began before the major acceleration issue occurred and became more frequent over time.
NHTSA complaint #11739445 — an unverified report by a vehicle owner.
Hodgenville, KYFire
ELECTRICAL SYSTEM
The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled
NHTSA complaint #11739332 — an unverified report by a vehicle owner.
Hodgenville, KYFire
ENGINE
The fan kept running with the vehicle turned off, the engine caught fire. The vehicle was totaled
NHTSA complaint #11739332 — an unverified report by a vehicle owner.
at 130,000 milesMemphis, TN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: ( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
NHTSA complaint #11738799 — an unverified report by a vehicle owner.
Oroville, CA
SERVICE BRAKES
Ford states that the replacement parts are not available and that FORDMOCO parts can only be used and only FORDMOCO parts will be used in correcting the recall by the local Ford service dept. OEM Aftermarket replacement parts are in stock at my local Autozone store. I am not going to take a chance having a brake system failure and accident while I wait for Ford to obtain the brake lines and schedule their replacement, which they said would not be any sooner than September 2026. I will purchase and have the brake lines replaced by an ANSI certified mechanic and then I will file suit against Ford to recover my costs to do the repair and cover legal fees. I refuse to be subjected to an anxiety factor with the fear of a brake failure and a crash for a year, because of a manufacture's negligence and a failure to honor its warranty.
NHTSA complaint #11737910 — an unverified report by a vehicle owner.
Downs, KS
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notification of NHTSA Campaign Number: (example: 20V315000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11737118 — an unverified report by a vehicle owner.
Kansas City, MO
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? The flexible brake hose on my 2015 Ford Edge failed/broke shortly after I purchased the vehicle. The vehicle also began experiencing engine performance issues, including a rough idle and rough driving condition after the check engine light came on. The vehicle and failed brake hose should be available for inspection upon request. How was your safety or the safety of others put at risk? The broken flexible brake hose created a serious safety risk because it could affect the vehicle’s braking ability and increase the risk of losing control or being unable to stop safely. The rough engine performance also caused concerns about the reliability and safe operation of the vehicle while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been observed and experienced consistently while driving the vehicle. The brake hose damage and rough engine performance were noticeable after the vehicle was purchased. (If a mechanic has looked at it, you can add: “An independent mechanic/dealership confirmed the brake hose was damaged.”) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the dealership and they said nothing about it but I got it diagnosed at autozone and the code came up right away. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Approximately 2–3 weeks after purchasing the vehicle, the check engine light came on and the vehicle began running roughly. Around the same time, issues related to the broken flexible brake hose were discovered. Symptoms included rough driving performance and concerns with the braking system
NHTSA complaint #11736472 — an unverified report by a vehicle owner.
Jemison, AL
SERVICE BRAKES
About 6 months ago the emergency brake indicator went off and I was able to turn it off due to I don’t use it but it continued and my brakes got soft and to a point of not being able to operate the car
NHTSA complaint #11736369 — an unverified report by a vehicle owner.
Rancho Dominguez, CA
SERVICE BRAKES, HYDRAULIC
See attached document for complaint. I received notice back in September of 2025 of the two recalls noted above. I have not received notice that the parts are available. I have called my dealer, Huntington Beach Ford and first they said they had the parts for recall 25V572. I took my car in and later in the day was told they do not have the parts. In the meantime, they tried to upsell me on service issues not related to the recall. I have been a loyal customer of both Ford Motor Company and Huntington Beach Ford. I must tell you that my loyalty is being tested. I think this is unacceptable and I would like to know when I can expect to get my car fixed.
NHTSA complaint #11733205 — an unverified report by a vehicle owner.
Berlin, CT
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
NHTSA complaint #11733301 — an unverified report by a vehicle owner.
Berlin, CT
SERVICE BRAKES
The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention), 25V544000 (Service Brakes, Hydraulic), and 20V469000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that vehicle owners would be notified once parts became available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.
NHTSA complaint #11733301 — an unverified report by a vehicle owner.