Owners have filed 1,358 complaints
about the 2015 Ford Escape with NHTSA between 2014 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 14 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 47
Against the median year of the Ford Escape. 50 means typical for this
model; 100 means roughly double.
Severity — 40
7.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
3237.6%
Automatic Transmission
1112.9%
Camera
910.6%
Instrument Cluster/Panel
89.4%
Rearview System Braking
78.2%
Latch
78.2%
Lugs/Nuts/Bolts/Studs
67.1%
Sun/Moon Roof Assembly
55.9%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
243.1%
1,000 – 9,999 miles
293.8%
10,000 – 24,999 miles
486.3%
25,000 – 49,999 miles
11515.0%
50,000 – 74,999 miles
15920.8%
75,000 – 99,999 miles
15720.5%
100,000 – 149,999 miles
19525.5%
150,000+ miles
385.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2015 Ford Escape SUV FWD
19.1% risk
2015 Ford Escape SUV AWD
18.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2014peak 41Sep 2026
NHTSA investigations into the 2015 Ford Escape
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
PE16001Opened 16 Jan 2016Closed 29 Oct 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...
Recalls on the 2015 Ford Escape
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V011000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
25V695000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
22V413000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
22V254000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2015 Escape vehicles equipped with 2.0L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
17V472000
SEAT BELTS
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Risk: The improperly manufactured bolts may fracture. If a seat, seatback, or seatbelt anchor attaching bolt fractures, the affected component may not be properly secured, increasing the risk of injury in the event of a crash.
16V643000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
15V436000
ELECTRICAL SYSTEM:IGNITION
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk: If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026004193,627 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 2022311362,062 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 202219617,335 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Note: This recall only affects vehicles equipped with a 2.0 L engine and 6F35 (6 speed) transmission. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or [email protected] to arrange for replacement of the glass.
Recall 201737320,681 units in Canada
Seats And Restraints
On certain vehicles, improperly tempered bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors due to a manufacturing issue. An improperly tempered bolt could fracture and compromise the structural integrity of the seat and/or seatbelt system's performance in a sudden stop or crash, which could increase the risk of injury to vehicle occupants. Correction: Dealers will inspect the bolts, and will remove and replace as necessary. Note: Only E-350 Extended Wagon models with 11-, 12- or 15-passenger seating configurations are involved in this recall.
Recall 2016432233,034 units in Canada
Structure
On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property. Correction: If a door will not latch, dealers will replace all four door latches with a more robust part. Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.
Recall 201529852,180 units in Canada
Engine
Certain vehicles may fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. It may be possible for the engine to continue to run after turning the ignition key to the "off" position and removing the key (vehicles with standard ignition keys), or after pressing the Engine Start/Stop button (vehicles with push-button start and intelligent access keys), which is contrary to the requirements of the standard. As a result, a vehicle could be operated without the key, increasing the risk of theft or unintended vehicle movement, which could increase the risk of a crash causing injury and/or property damage and/or injury to bystanders. Correction: Dealers will update the body control module (BCM) software.
Recall 201527818,265 units in Canada
Lights And Instruments
Certain vehicles may not comply with the requirements of Canada Motor Vehicle Safety Standard 101 - Location and Identification of Controls and Displays. The instrument cluster may not display safety warning lamps/messages, and sound chimes when the ignition key is first turned on, contrary to the requirements of the standard. Correction: Dealers will reprogram the instrument cluster.
Reports where the owner recorded a crash, a fire, an injury or a death.
Eden Prairie, MNCrash
SERVICE BRAKES
Breaks suddenly failed with no warning.
NHTSA complaint #11745040 — an unverified report by a vehicle owner.
at 69,000 milesRogersville, TNCrash
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated while reversing, the rear view camera displayed a blank screen. The contact stated that the failure occurred while the contact was reversing out of the residential driveway. The contact's vehicle crashed into the contact's nephew's vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The nephew's vehicle was damaged to the driver's rear door and driver's rear quarter panel. The contact received a recall notification, NHTSA Campaign Number: 25V695000 (Back Over Prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
NHTSA complaint #11739349 — an unverified report by a vehicle owner.
Louisville, KYCrash1 injured
AIR BAGS
On 4-13-26 an unknown subject hit my wife head on causing significant damage to our vehicle. None of the airbags deployed causing injury to my wife’s forehead, right foot and left knee
NHTSA complaint #11731970 — an unverified report by a vehicle owner.
Wharton, TXFire
ENGINE
My 2015 Ford Escape is diagnosed with a coolant intrusion due to flawed design issues by Ford. Coolant is slowly leaking into valve 2 and causing white smoke upon startup. The engine block is cracked due to faulty coolant system by per the designed of Ford. Only remedy is a new engine which is quoted at $8000. As this problem is entirely caused by Ford, it is unfair to expect the consumers to pay such a price.
NHTSA complaint #11730518 — an unverified report by a vehicle owner.
Enterprise, ALFire
UNKNOWN OR OTHER
THE FORD ESCAPE WAS PARKED IN A PARKING LOT AND THEN APPROXIMATELY 10-15 MINUTES LATER IT CAUGHT ON FIRE UNDER THE HOOD.
NHTSA complaint #11726174 — an unverified report by a vehicle owner.
at 98,000 milesDeptford, NJCrash
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact was in reverse (R) and backing into her driveway at approximately 4 MPH when the rear view camera failed. The contact stated that she crashed into her mailbox. The contact stated that there were dents and scratches on the rear bumper on the driver's side under the left tail light assembly. The contact stated that before the crash, she had had intermittent loss of the rear view image, but now there was no image at all, and the screen was black. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure and referred the contact to call the Safety Hotline to file a complaint. The failure mileage was approximately 98,000.
NHTSA complaint #11665361 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Albuquerque, NM
POWER TRAIN
I visited the dealership for a shift bushing recall service. When I checked the car after leaving, I noticed that a required part of the repair, the white cap shown in the official documentation, was missing. When I returned to let them know the job wasn't done right, the staff insisted it was done correctly. However, under Part 573 Safety Recall Report 22V-254, that cap is required to be installed.
NHTSA complaint #11763853 — an unverified report by a vehicle owner.
Georgetown, KY
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted image. In addition, the contact stated that the safety features were not visible on the radio screen. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer where it was diagnosed with rear-view camera failure. The contact was informed that the rear-view camera needed to be replaced. The vehicle was repaired but the failure reoccurred. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact was informed that parts would be unavailable until 2027. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Protection); however, the part was unavailable.
NHTSA complaint #11763595 — an unverified report by a vehicle owner.
Port Townsend, WA
STEERING
While driving the power steering goes completely out. It jolts suddenly and causes to steer off course. The steering tightens up making it difficult to safely make turns. Occasionally the steering assist goes back on without warning, forcing another jolt and overcorrection. It can not be safely driven with this malfunction. It forces the wheel to suddenly turn hard unexpectedly., making it dangerous for me, my passengers, and other drivers in the road We have had the problem confirmed by a Ford service mechanic. A Steering Assist notification flashes on the dash, as well.
NHTSA complaint #11763150 — an unverified report by a vehicle owner.
at 300 milesBrunswick, OH
ELECTRICAL SYSTEM
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the battery was drained. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The contact stated that the vehicle was taken to the dealer several times, however the failure was not duplicated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 300.
NHTSA complaint #11763204 — an unverified report by a vehicle owner.
at 300 milesBrunswick, OH
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the battery was drained. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The contact stated that the vehicle was taken to the dealer several times, however the failure was not duplicated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The failure mileage was approximately 300.
NHTSA complaint #11763204 — an unverified report by a vehicle owner.
Pinellas Park, FL
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that on several occasions while in reverse(R), the back-over prevention screen was black. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was not diagnosed or repaired; however, the contact was informed that the part for the recall repair was not yet available. The manufacturer was notified of the failure.
NHTSA complaint #11762791 — an unverified report by a vehicle owner.
at 40,000 milesCleveland, GA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving reversing, the rearview camera was inoperable and the message "Back Up Camera Inoperative" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 40,000.
NHTSA complaint #11761861 — an unverified report by a vehicle owner.
at 96,000 milesDallas, GA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while shifted in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The failure mileage was approximately 96,000.
NHTSA complaint #11761927 — an unverified report by a vehicle owner.
at 42,000 milesDes Moines, IA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rearview camera image intermittently fluctuated, with the message "Camera Not Available" displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000.
NHTSA complaint #11761637 — an unverified report by a vehicle owner.
Nashville, TN
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rear-view camera failed to display a clear image. The contact stated that the back-over prevention camera displayed a blank white screen. The failure mileage was unavailable.
NHTSA complaint #11761646 — an unverified report by a vehicle owner.
Taylorville, IL
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed an upside-down image. The contact stated that the failure was persistent. The rear-view camera later displayed a black screen and failed to power on. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part was unavailable for the recall repair. The failure mileage was unknown.
NHTSA complaint #11761321 — an unverified report by a vehicle owner.
at 90,000 milesPikeville, TN
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11760955 — an unverified report by a vehicle owner.
at 120,000 milesJamul, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the parts to perform the recall repair were not yet available. The contact stated that while driving in reverse, the message "Contact Manufacturer" was displayed and the rearview camera screen image was black. The vehicle was taken to a dealer, who confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 120,000.
NHTSA complaint #11760092 — an unverified report by a vehicle owner.
at 140,000 milesGreeley, CO
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that they had received notification of notification of NHTSA Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted; no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was 140,000.
NHTSA complaint #11760136 — an unverified report by a vehicle owner.
Herriman, UT
UNKNOWN OR OTHER
Backup camera malfunction recall. Parts still not available after almost a year. Repair is taking too long. I need my backup camera.
NHTSA complaint #11759566 — an unverified report by a vehicle owner.
Salt Lake City, UT
ELECTRICAL SYSTEM
Ford has yet to provide a remedy to this recall nearly a year after being notified. NHTSA: #25V695 Recall: #25SA9 REAR VIEW CAMERA INSPECTION
NHTSA complaint #11759372 — an unverified report by a vehicle owner.
at 66,000 milesDerby, KS
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over-prevention camera failed to display an image behind the vehicle. The message informing the contact that the back-over-prevention camera was unavailable was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure occurred at approximately 66,000.
NHTSA complaint #11759401 — an unverified report by a vehicle owner.
at 90,000 milesConcord, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact stated that while reversing, the rear-view camera displayed an inverted, blank, or blue image. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and confirmed that parts were not yet available. The failure mileage was approximately 90,000.
NHTSA complaint #11759460 — an unverified report by a vehicle owner.
Laporte, TX
UNKNOWN OR OTHER
Door latch will not close
NHTSA complaint #11759278 — an unverified report by a vehicle owner.
Rohnert Park, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a distorted, intermittent, or blank image. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11759240 — an unverified report by a vehicle owner.
St Paul Park, MN
UNKNOWN OR OTHER
Sound control module, can't hook up phone for hands free driving
NHTSA complaint #11758870 — an unverified report by a vehicle owner.
St Paul Park, MN
ELECTRICAL SYSTEM
Sound control module, can't hook up phone for hands free driving
NHTSA complaint #11758870 — an unverified report by a vehicle owner.
Leawood, KS
ELECTRICAL SYSTEM
At least once per day the back up camera goes black. While I am in the act of backing up or starting to back up. This has been happening for over 3 years. No one believed me at the dealership for years. Now there is a recall finally recognizing the issue and Ford can not fix it. I am left dealing with this. Also electrical issues with the car doors not opening with code or key fob, back windshield washer blades going off unexpectedly and they would not stop until I shut the entire car down.
NHTSA complaint #11758702 — an unverified report by a vehicle owner.
Leawood, KS
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
At least once per day the back up camera goes black. While I am in the act of backing up or starting to back up. This has been happening for over 3 years. No one believed me at the dealership for years. Now there is a recall finally recognizing the issue and Ford can not fix it. I am left dealing with this. Also electrical issues with the car doors not opening with code or key fob, back windshield washer blades going off unexpectedly and they would not stop until I shut the entire car down.
NHTSA complaint #11758702 — an unverified report by a vehicle owner.
Westfield, NY
STEERING
"While driving down a steep mountain hill, my 2015 Ford Escape suffered a sudden and complete loss of electric power steering assist without any advance warning... We came within inches of a catastrophic collision and almost crashed directly into a utility pole." I'm absolutely terrified & Now going to cost a fortune. No injury, Just wife Panic attack.
NHTSA complaint #11758629 — an unverified report by a vehicle owner.
