45 of the
1,385 complaints filed about the Ford Excursion
are about the steering —
3% of everything owners reported.
The worst model year for it is 2000.
Several times I’ll be driving and the steering wheel will jerk in one direction and wobble violently I will grab it to correct it and basically fight to keep it in the lane so I have to pull over and try again. I checked all steering components had it looked at by a mechanic and cannot figure out what could be the issue. It is very dangerous and terrifying to drive since it happens out of nowhere at random.
NHTSA complaint #11680694 — an unverified report by a vehicle owner.
THE VEHICLE HAS A STEERING ISSUE. IT WILL PULL TO THE RIGHT MOSTLY BUT OCCASIONALLY TO THE LEFT. SO YOU SPEND THE ENTIRE DRIVE CORRECTING THE WHEEL TO TRY TO KEEP THE VEHICLE IN THE ROAD. TOWING IS IMPOSSIBLE WITH THIS ISSUE BECAUSE IT CAUSES THE TRAILER TO GO IN TO A SNAKING MOTION BECAUSE OF THE CONSTANT STEERING CORRECTION. THIS OCCURS WHEN EVER THE CAR IS IN MOTION.
NHTSA complaint #11326093 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD EXCURSION. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PLACED THE GEAR INTO NEUTRAL, WHILE IN TRAFFIC, AND RESTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN (LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577) WHERE A WIGGLE TEST WAS PERFORMED BECAUSE A FAILURE CODE COULD NOT BE FOUND. THE INJECTION CONTROL PRESSURE WAS REPLACED WITH A USED PART. THE CONTACT STATED THAT THE VEHICLE WAS WORSE AFTER THE REPLACEMENT OF THE USED PART AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT A WIRE HARNESS WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V270000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA complaint #11205210 — an unverified report by a vehicle owner.
WHEN I'M DRIVING AR A SLOW PACE, GOING AROUND CORNERS OR BACKING UP SLOWLY TO PARK... THE STEERING IS VERY HARD TO TURN. I'VE HAD THE POWER STEERING PUMP AND GEAR BOX REPLACED AND NOW A YEAR LATER IT'S DOING THE SAME THING.
NHTSA complaint #11102263 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT NOTICED THAT THE STEERING WHEEL BOLTS WERE FRACTURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 235,000.
NHTSA complaint #11096496 — an unverified report by a vehicle owner.
WHILE BACKING THE VEHICLE I FELT A POP AND THEN THERE WAS NO STEERING CONTROL. I LOOKED UNDER THE VEHICLE AND FOUND THAT THE TIE ROD CONNECTION TO THE PITMAN ARM HAD SNAPPED.
NHTSA complaint #11062779 — an unverified report by a vehicle owner.
IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.
NHTSA complaint #10851524 — an unverified report by a vehicle owner.
CAR STEERS SIDE TO SIDE AND EXTREMELY DIFFICULT TO KEEP WITHIN THE LANES.YOU HAVE TO HOLD STEERING WITH 100 % CONCENTRATION AND CONSTANTLY MANEUVER IT TO KEEP IT STRAIGHT.ALSO TEND TO VEER TO THE LEFT.LOT OF STEERING PLAY.
NHTSA complaint #10716812 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 FORD EXCURSION. WHILE MAKING A TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/8/15
NHTSA complaint #10712414 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE STEERING WHEEL WAS TURNED AND A LOUD POP WAS HEARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT A COMPONENT OF THE STEERING BOX WAS FRACTURED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10522101 — an unverified report by a vehicle owner.
WHILE MERGING ONTO 75MPH HIGHWAY, WITHOUT WARNING, VEHICLE LOST ALL POWER MAKING STEERING NEARLY IMPOSSIBLE. WE WERE ABLE TO MOVE ONTO SHOULDER JUST AT THE POINT WHERE HIGHWAY AND ON RAMP MET. WE COULD NOT RESTART VEHICLE AND HAD WE MADE IT ONTO HIGHWAY, COULD HAVE VERY EASILY BEEN REAR ENDED BY ONCOMING TRAFFIC. THIS IS THE SECOND TIME WE HAVE LOST COMPLETE POWER WITH THIS VEHICLE. WE HAD SAME SITUATION IN JULY AND HAD PAID OVER TWO THOUSAND DOLLARS TO HAVE FUEL SYSTEM REPAIRED. FORD HAD RECALL ON THIS BUT OUR TRUCK'S VIN DID NOT FALL UNDER RECALL. HOWEVER, HAVE CONCERNS FOR OTHERS WHO HAVE VEHICLES WHOSE VINS ARE NOT PART OF THE RECALL. ANOTHER FAMILY MAY NOT BE AS FORTUNATE AS WE WERE YESTERDAY. FORD IS AWARE OF THESE ISSUES AND I HOPE FORD DOES NOT WAIT UNTIL LIVES ARE LOST DUE TO THEIR FAULTY VEHICLES!
NHTSA complaint #10485907 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A SNAP NOISE FROM THE STEERING SYSTEM AND IMMEDIATELY, THE STEERING WHEEL SEIZED. THE CONTACT OBSERVED THE VEHICLE AND DISCOVERED THAT THE STEERING SHAFT WAS FRACTURED IN HALF FROM THE STEERING LINKAGE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10452382 — an unverified report by a vehicle owner.
WAS TRAVELING APPROXIMATELY 65MPH ON THE FREEWAY MERGING ONTO ANOTHER FREEWAY WHEN THE TRUCK SUDDENLY STALLED. THERE WERE NO BRAKES, NO STEERING, AND THE TRUCK WOULD NOT RESTART. WE HAD FOUR CHILDREN WITH US, THREE OF THEM SMALL AND IN CAR SEATS. WE HAD TO TRANSFER THE CHILDREN INTO A TOW TRUCK WITH MOVING TRAFFIC ON BOTH SIDES OF US. IT WAS A VERY DANGEROUS SITUATION, THAT COULD HAVE RESULTED IN A MAJOR ACCIDENT CAUSING MAJOR TRAUMA OR DEATH. FICM IS GOOD, WE ARE STILL TRYING TO FIGURE OUT THE PROBLEM, BUT COULD POSSIBLY BE THE HIGH PRESSURE OIL PUMP. THIS 6.0L DIESEL ENGINE SHOULD BE RECALLED AND FIXED BY FORD. THIS ISSUE HAS BEEN ADDRESSED WITH PICK-UPS AND VANS, BUT NOT THE EXCURSION.
NHTSA complaint #10451860 — an unverified report by a vehicle owner.
RIGHT SIDE TIE ROD END CAME OUT OF COUPLER DUE TO WORN THREADS. HAPPENED IMMEDIATELY UPON LEAVING HOUSE, SO VERY LOW SPEED. VEHICLE HAD TO BE TOWED AND REPAIRED. COULD HAVE CAUSED A SERIOUS ACCIDENT IF SPEED HAD BEEN HIGHER. RIGHT FRONT WHEEL WAS COMPLETELY DISCONNECTED FROM THE STEERING LINKAGE.
NHTSA complaint #10417200 — an unverified report by a vehicle owner.
DRIVING ON LEVEL STREETS, HIGHWAYS, EXPERIENCED INTERMITTENT GHOST STEERING INPUTS RESULTING IN VEHICLE MANEUVERING SEVERELY LEFT OR RIGHT. ALSO, NO AUTO-RECOVERY FROM 90 DEGREE CORNERING TURN. VEHICLE WOULD CONTINUE IN TURN DIRECTION UNTIL SEVERE STEERING WHEEL INPUT BY DRIVER. AT HIGHWAY SPEEDS, VEHICLE WOULD INTERMITTENTLY PULL LEFT OR RIGHT (NON-DEPENDENT ON DRIVER INPUT), UNTIL FINALLY NEEDING SEVERE CORRECTIVE STEERING WHEEL INPUT TO MAINTAIN LANE. CORRECTIVE INPUTS OF 1/4 TURN OR MORE NEEDED 100% OF TIME. CONDITION WOULD ALSO SUDDENLY PRESENT ITSELF AT HIGHWAY SPEEDS, APPEARING SUDDENLY, WITH NO DRIVER INPUT. DRIVER NEEDED AN EMERGENCY CORRECTIVE MANEUVER TO MAINTAIN LANE AND PREVENT CRASH. FINDING - FAILED POWER STEERING BOX. EXCESSIVE PLAY IN CONTROL ARM, METAL SHARDS INSIDE STEERING BOX. CURRATIVE ACTION - REPLACED STEERING BOX, FLUSHED POWER STEERING SYSTEM OF METALLIC SHARDS.
NHTSA complaint #10401402 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER WHEN PARKING OR DRIVING AT VERY LOW SPEEDS AND HE WAS UNABLE TO PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THE VEHICLE AND DETERMINED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT CONTINUED HAVING DIFFICULTIES WITH STEERING. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO TECHNICAL SERVICE BULLETINS OR RECALLS OPEN FOR THE FAILURE AND THAT THEY WOULD BE SENDING THE INFORMATION TO THEIR TECHNICAL DEPARTMENT FOR REVIEW. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CURRENT MILEAGE WAS 102,000 AND THE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10390384 — an unverified report by a vehicle owner.
I WAS TURNING MY FORD EXCURSION AND HEARD A LOUD "POP!" MY STEERING WHEEL APPEARED TO "BREAK" AND THE VEHICLE KEPT ROLLING FORWARD. HAD I BEEN ANYWHERE ELSE, LIKE TRAFFIC, I COULD HAVE KILLED SOMEONE OR MYSELF.
NHTSA complaint #10311453 — an unverified report by a vehicle owner.
MY HUSBAND WAS DRIVING OUR 2001 FORD EXCURSION WITH MYSELF AND OUR 19 MONTH OLD BABY DOWN THE HIGHWAY, WHEN IT BEGAN TO SMOKE AND IGNITED A FIRE DIRECTLY UNDER THE STEERING COLUMN. WE WERE IN TRAFFIC, MADE IT A POINT THAT WE COULD PULL OVER, GET OUT, REMOVING THE BABY FROM THE CHILD'S SEAT, AND THE FRONT SEAT WAS ENGULFED IN FLAMES. 911 WAS CALLED, AND THE POLICE AND FIRE DEPARTMENT ARRIVED, BUT THERE WAS NOTHING LEFT OF THE TRUCK, EXCEPT THE IRON SHELL AND IRON STRUCTURES WHERE THE SEATS USED TO BE. WE HAD THE RECALL PARTS REPLACED PREVIOUSLY, AND WE HAD JUST DRIVEN TO VA, HAVING SOME SMOKE UNDER THE STIRRING COLUMN AND A FUSE TO BLOW. WE TOOK IT TO A LOCAL FORD DEALER IN VA, PLACING IT ON THE DIAGNOSTICS MACHINE, REPLACING THE FUSE, AND TELLING US THAT IT SHOULD BE FINE. AFTER MAKING IT BACK TO BRANDON, MS, WE EXPERIENCED THE ABOVE EVENTS.
NHTSA complaint #10278630 — an unverified report by a vehicle owner.