129 of the
1,385 complaints filed about the Ford Excursion
are about the braking system —
9% of everything owners reported.
The worst model year for it is 2000.
PAVEMENT WAS WET...CIT WAS DARK ....A CAR SUDDENLY STOPPED IN THE ROADWAY..MY ANTI LOCK BRAKES LOCKED UP CAUSING ME TO SKID INTO THE CAR IN FRONT OF ME..CAUSING REAR DAMAGE TO IT...MY AIRBAG ALSO DID NOT DEPLOY..WAS GOING ABOUT 25MPH..BUT SEEMED TO INCREASE IN SPEED SKIDDING ON THE PAVEMENT IT CAUSED ME TO LOSE MY SAFE DRIVING DISCOUNT ON MY ISTATE FARM INSURANCE...HAD TO PAY A HIGHER PREMIUM FOR 3YRS BECAUSE OF IT..I HAVE RECENTLY GOTTEN MY SAFE DRIVER DISCOUNT BACK CAN GET STATEFARM DOCUMENTATION LATER IF NEEDED
NHTSA complaint #11298486 — an unverified report by a vehicle owner.
I PURCHASED THIS TRUCK 3 MONTHS AGO FROM MIKE MAROONEY NORTH. WHEN I GOT HOME I NOTICED IT WOULD NOT STAY IN PARK AT ALL. THIS CAUSED IT TO ROLL DOWN THE STREET WITH MY BABY IN IT. I HAVE MADE OVER 50 ATTEMPTS TO GET THE DEALER TO PUT ME IN A SAFE VEHICLE OR REFUND THE $3200 BACK. THEY REFUSE TO CALL ME BACK OR EMAIL ME. THEY TOLD ME IT WAS FIXED AFTER 3 DAYS BUT IT WASNT.
NHTSA complaint #11171884 — an unverified report by a vehicle owner.
IT'S HAPPENED BE FOR BUT NEVER SO SCARY. WE WERE COMING DOWN ONE OF THE MOUNTAINS ON HIGHWAY 299. WE WERE,DOING THE SPEED LIMIT OF 55. AND AS WE APPLIED THE BRAKE IT STARTED PULLING TO THE RIGHT. LIKE IT WAS GONNA GO OFF THE ROAD. IT ALSO WAS VIBRATING SO BAD IT FELT LIKE IT WAS GOING TO FALL APART. WE PULLED OVER CHECKED FOR LOOSE BOLTS. TIRE IMPERFECTIONS BUT NOTHING.
NHTSA complaint #10851524 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO COAST TO A STOP. THE CONTACT LATER PARKED THE VEHICLE AND NOTICED THAT A FIRE HAD STARTED FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE TRANSMISSION AND CENTRAL COMPUTER WAS DESTROYED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TRANSMISSION COMPUTER MODULE, TRANSMISSION AND THE BRAKE BOOSTER WAS REPLACED. THE DEALER ADVISED THAT THE BRAKE BOOSTER LEAKED ONTO THE TRANSMISSION AND THE FRONT DRIVE SHAFT, CAUSING THE VEHICLE TO CATCH ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE WEEKS PRIOR TO FIRE AND THERE WAS NO INDICATION OF A POTENTIAL FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 190,000.
NHTSA complaint #10496815 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH HE DEPRESSED THE BRAKE PEDAL BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT ONE OF THE BRAKE LINES WAS CORRODED AND HAD A HOLE RUSTED THROUGH. AS A RESULT, THE BRAKE LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,745.
NHTSA complaint #10470749 — an unverified report by a vehicle owner.
WAS TRAVELING APPROXIMATELY 65MPH ON THE FREEWAY MERGING ONTO ANOTHER FREEWAY WHEN THE TRUCK SUDDENLY STALLED. THERE WERE NO BRAKES, NO STEERING, AND THE TRUCK WOULD NOT RESTART. WE HAD FOUR CHILDREN WITH US, THREE OF THEM SMALL AND IN CAR SEATS. WE HAD TO TRANSFER THE CHILDREN INTO A TOW TRUCK WITH MOVING TRAFFIC ON BOTH SIDES OF US. IT WAS A VERY DANGEROUS SITUATION, THAT COULD HAVE RESULTED IN A MAJOR ACCIDENT CAUSING MAJOR TRAUMA OR DEATH. FICM IS GOOD, WE ARE STILL TRYING TO FIGURE OUT THE PROBLEM, BUT COULD POSSIBLY BE THE HIGH PRESSURE OIL PUMP. THIS 6.0L DIESEL ENGINE SHOULD BE RECALLED AND FIXED BY FORD. THIS ISSUE HAS BEEN ADDRESSED WITH PICK-UPS AND VANS, BUT NOT THE EXCURSION.
NHTSA complaint #10451860 — an unverified report by a vehicle owner.
EXTENDED BRAKING DISTANCES REPORTED TO DEALERSHIP WITHIN FIRST 20,000 KMS. IMPOSSIBLE TO INVOKE ANTILOCK PULSING ON HARD BRAKING ON DRY PAVEMENT. DEALER CHECKED FULL BRAKE SYSTEM AND FOUND NO PROBLEMS. AFTERMARKET PADS IMPROVED THE PROBLEM. REPEATED WARPING OF ROTORS FOR THE FIRST 50-60,000 KMS, THEN MYSTERIOUSLY ONLY MINOR WARPING ON EXTENDED BRAKE USE.
NHTSA complaint #10355192 — an unverified report by a vehicle owner.
I OWN A 2002 EXCURSION. NEVER IN WATER OR AN ACCIDENT.85,000 MILES ONLY SERVICED BY FORD,LINCOLN DEALERSHIPS. LOST 'BRAKES'. BRAKES WENT TO THE FLOOR. IT TURNS OUT ALL THE BRAKE FLUID LINES (NOT THE HOSES) AND THE FUEL LINE IS 'ROTTED' OUT. CALLED FORD, CASE#[XXX] . DECLINED TO DO ANYTHING BECAUSE VEHICLE OUT OF 6 YEAR WARRANTY. DEALERSHIP SAID 'THIS NEVER SHOULD HAVE HAPPENED'. WE NEED HELP, COST OF REPLACING ALL CLOSE TO $2000.I AM THE ORIGINAL OWNER. CAN YOU HELP? WE HAVE A 2001 FORD VAN, 175,000 MILES. ALL THE LINES ARE LIKE BRAND NEW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10343242 — an unverified report by a vehicle owner.
EMERGENCY/PARKING BRAKE ASSEMBLY REAR BRAKE BACKING PLATE METAL FAILURE, BRAKES NOT WORKING. BRAKE SHOE PINS PULLED THROUGH THE BACKING PLATE THAT HOLD THE BRAKES IN PLACE DUE TO THE FAILURE OF THE METAL... THE FORD SERVICE MGR., AND THE FORD FACTORY REP. SAID SINCE THE WARRANTY IS OVER, THERE IS NOTING THAT CAN BE DONE. THE FORD PARTS COUNTER PERSON STATED FORD FACTORY CAME OUT WITH A REVISED AND STRONGER METAL REAR BRAKE BACKING PLATE SINCE THE ORIGINAL BACKING PLATES WERE INSTALLED IN EXCURSIONS, EXPLORER SUV, AND ALL OF THE PICK UP TRUCKS. PLEAS LOOK INTO THIS SEVERE SAFETY FAILURE OF BRAKES. THERE SOLED BE A RECALL FOR BRAKE FAILURE. I HAVE THE ORIGINAL PARTS TO CONFIRM MY CLAIM..
NHTSA complaint #10325707 — an unverified report by a vehicle owner.
2000 FORD EXCURSION WITH LESS THAN 100,000 MILES, WELL MAINTAINED AND ORIGINAL OWNER. BRAKES FAILED WHEN REAR BRAKE LINE BURST ON THE FRAME RAIL WHILE APPLYING THE BRAKES TO SLOW, THIS WAS NOT A PANIC STOP WHICH WOULD INDUCE A HIGH PRESSURE IN THE LINE. I WAS ABLE TO MAKE A SAFE STOP AND WAS PERPLEXED BY THIS FAILURE. THERE WAS NO EARLY WARNING OF THIS FAILURE AND IN FACT THE VEHICLE WAS AT THE DEALER TWO DAYS PRIOR FOR OIL CHANGE AND NEW BATTERIES AND NO MENTION OF LOW BRAKE FLUID OR LEAK IN THE BRAKE SYSTEM. AFTER CONSULTING WITH LOCAL REPAIR FACILITIES THEY STATE THIS IS A KNOWN PROBLEM, I DO NOT BELIEVE A VEHICLE THAT IS PROPERLY MAINTAINED SHOULD HAVE A SUDDEN AND CATASTROPHIC BRAKE LINE FAILURE THAT IS ONLY 10 YEARS OLD AND I'M SURE THERE MUST BE ACCIDENTS RELATED TO SIMILAR VEHICLES.
NHTSA complaint #10311493 — an unverified report by a vehicle owner.
I SEEM TO BE HAVING A BRAKING PROBLEM WITH MY 2002 FORD EXCURSION. I HAVE HAD TO REPLACE BRAKE PADS AND ROTORS ON A NUMBER OF INSTANCES. IT SEEM TO BE CAUSED BY THE BRAKE CALIPER SLIDE BRACKETS WHICH PREVENT THE PROPER CALIPER TRAVEL WHEN ACTIVATED. THIS WAS A COMPLAINT I HAVE ADDRESSED SINCE MY PURCHASE OF THE VEHICLE. THE PROBLEM GIVES THE VEHICLE AN UNEVEN BRAKE ACTIVATION, WHICH CAUSES POOR HANDLING WHILE BRAKING. THE DEALER SAY THAT IT IS NOT A WARRANTY ISSUE. THE DEALER HAS REPLACED 2 CALIPERS, BUT EACH TIME I'M EXPECTED TO PAY FOR PADS AND ROTORS. I'M AN EX GARAGE OWNER, AND EX-NYS VEHICLE INSPECTION LICENSED MECHANIC. I HAVE ON 5-6 INSTANCES REPLACED PADS AND ROTORS DUE TO THIS PROBLEM WITH THE CALIPER SLIDE SYSTEM. EACH OF THESE TIMES, AFTER PULLING THE BRAKES APART, AND CLEANING ALL SURFACES, AND LUBING THE SLIDERS BEFORE REINSTALLING, AFTER WITCH ALL PARTS WORKED AS DESIGNED. THIS ONLY SEEM TO GET YOU TO ANOTHER 2000 TO 3000 MILES BEFORE IT IS REQUIRED AGAIN. IN MOST CASES COSTING ME ANOTHER SET OF BRAKE PADS, AND ALSO AT LEAST ONE NEW ROTOR. THIS SITUATION HAS BEEN SEVERE ON 2 OCCASIONS, WHILE 30 MILES OR MORE FROM HOME, EACH TIME, THE CALIPER STUCK, AND GROUND INTO THE ROTOR. AS I DROVE THE VEHICLE, THE BRAKE PAD PULLED FROM ITS PROPER LOCATION, AND FELL OUT, LEAVING ME WITH NO BRAKES AT ALL. THIS WAS ON THE REAR OF THE VEHICLE. I HAD TO BE TOWED. I THINK THIS BRAKE SYSTEM NEEDS TO BE REVIEWED, AND DON'T THINK A BRAKE SYSTEM SHOULD NEED TO BE ADDRESSED WITH EVERY 2000 MILES OR SO.
NHTSA complaint #10297795 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2001 FORD EXCURSION. WHILE DRIVING, THE BRAKES FAILED AT LEAST EIGHT TIMES. THE DEALER INFORMED THE CONTACT THAT THE BRAKES WERE OPERATING NORMALLY. THE DEALER ALSO STATED THAT THE COULD RUN A DIAGNOSTIC TEST FOR $85; YET, THE CONTACT DECLINED THE TEST. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 254,000.
NHTSA complaint #10292557 — an unverified report by a vehicle owner.
2001 FORD EXCURSION 7.3L POWERSTROKE DIESEL WITH 114500 MILES : ABS CONTROL MODULE STOPPED WORKING AND DISABLED ANTI LOCK BRAKING SYSTEM CAUSING VEHICLE TO SKID UNCONTROLLABLY ON WET SURFACE. FAILURE IS PERMANENT IN NATURE AND CANNOT BE RESET, SO ANTI-LOCK BRAKING SYSTEM IS DEACTIVATED. REPAIR REQUIRED IS FOR THE ABS CONTROL MODULE TO BE REPLACED BY DEALER (COST EXCEEDS $500) AND OLD PART IS NOT AVAILABLE.
NHTSA complaint #10237981 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2001 FORD EXCURSION 7.3L POWERSTROKE DIESEL WITH 114500 MILES : ABS CONTROL MODULE STOPPED WORKING AND DISABLED ANTI LOCK BRAKING SYSTEM CAUSING VEHICLE TO SKID UNCONTROLLABLY ON WET SURFACE. FAILURE IS PERMANENT IN NATURE AND CANNOT BE RESET, SO ANTI-LOCK BRAKING SYSTEM IS DEACTIVATED. REPAIR REQUIRED IS FOR THE ABS CONTROL MODULE TO BE REPLACED BY DEALER (COST EXCEEDS $500) AND OLD PART IS NOT AVAILABLE.
NHTSA complaint #10237981 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE LOST ITS POWER STEERING AND THE BRAKES FAILED. THE FAILURES HAVE OCCURRED TWICE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE MASTER CYLINDER AND THE HYDRO BOOST FAILED WHILE THE BRAKES WERE BEING APPLIED. THIS FORCED THE MASTER CYLINDER INTO THE ENGINE COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT IS AN AFC CERTIFIED TECHNICIAN AND REPLACED THE COMPONENTS HIMSELF. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10197911 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I WAS HAVING A PROBLEM WITH THE BRAKES ON MY 2004 FORD EXCURSION. THE FIRST TIME WAS AROUND MAY OF 2005 THE TRUCK HAD ABOUT 15000 MILES ON IT. AFTER DRIVING IT FOR SHORT TRIP, EVERY TIME I USED THE BRAKES, THE WHOLE FRONT END AND STEERING WHEEL WOULD SHAKE. THE DEALER MACHINED THE ROTORS AND SENT ME ON MY WAY. NOW IT HAS 38000 MILES AND IT'S DOING IT AGAIN. IT'S SO BAD THAT YOU FEEL LIKE EVERY TIME YOU BRAKE YOU MIGHT LOSE CONTROL. I DON'T THINK THE FRONT ROTORS ON THE TRUCK ARE UP TO STANDARDS. THE DEALER SAYS THEY CAN'T HELP DUE TO THE MILEAGE OF THE TRUCK.
NHTSA complaint #10167628 — an unverified report by a vehicle owner.
LOST CONTROL OF VEHICLE RESULTING IN ROLLOVER CRASH. EXACT DEFECT UNCERTAIN (HAPPENED VERY QUICKLY) BUT PROBABLY RIGHT REAR WHEEL LOCKED WITH INABILITY TO STEER VEHICLE AS RESULT. ALSO, SEVERAL MONTH HISTORY OF DIFFICULTY WITH BRAKES FOR MONTHS WITH IDENTIFIABLE CAUSE DESPITE 4 VISITS TO FORD MECHANICS.
NHTSA complaint #10158310 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE ROTORS WARP EXCESSIVELY. JUST PURCHASED USED VEHICLE, HAD TO HAVE THE ROTORS TURNED AND BRAKE SYSTEM SERVICED AFTER 5,000 MILES. VEHICLE WOULD VIBRATE EXCESSIVELY UPON APPLICATION OF BRAKE. FORD SERVICE REPRESENTATIVES THAT INSPECTED THE BRAKE SYSTEM STATED THAT THE PADS LOOKED ALMOST NEW. IN DOING RESEARCH ON THE INTERNET THIS EXACT SCENARIO SEEMS TO BE PLAYING OUT WITH 2000 - 2004 EXCURSION MODELS. OTHER OWNERS CLAIM TO HAVE THE BRAKE SERVICED AND ROTORS TURNED EVERY 15000 - 25000 MILES. IT SEEMS THAT THE ROTORS ARE NOT ADEQUATE TO HANDLE THE WEIGHT OF THE VEHICLE WITH OUT NEEDING EXCESSIVE SERVICE ON A FREQUENT BASIS.
NHTSA complaint #10149994 — an unverified report by a vehicle owner.