63 of the 1,385 complaints filed about the Ford Excursion are about the transmission — 5% of everything owners reported. The worst model year for it is 2001.
63
Complaints
5%
Share of all complaints
6
Crashes
3
Fires
POWER TRAIN
As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.
NHTSA complaint #11546512 — an unverified report by a vehicle owner.
POWER TRAIN
CAR WAS SITTING, ENGINE RUNNING, IN PARK FOR 10 MINUTES AND THEN SUDDENLY WITH NO ONE INSIDE, MOVED FORWARD AND CRASHED INTO THE WINDOW OF A BUSINESS. THERE WAS A WITNESS THERE.
NHTSA complaint #11286522 — an unverified report by a vehicle owner.
POWER TRAIN
WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTICE THAT FOR SOME REASON THE ELECTRICAL PANEL HAVE MELTED IT WAS ALL COMPLETELY MELTED AND THEY BELIEVE THAT THE TRANSMISSION IS ALSO MELTED AND STUCK TOGETHER I'M NOT SURE BECAUSE WE STILL HAVEN'T I MEAN TRANSMISSION HAS NO SIGNS THAT SOMETHING WRONG WITH IT I THINK THIS IS VERY THING I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP IN THE MIDDLE OF THE FREEWAY AND IMAGINE IF THEY WOULD HAVE BEEN TRAFFIC THANK GOD THAT THERE WASN'T THAT NOBODY WAS RIGHT BEHIND ME CUZ THE TRUCK JUST STOPPED AND IT WAS NOT GOING
NHTSA complaint #11081775 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD EXCURSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED (BUSS FORD, IN MCHENRY, IL) WHO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #11006717 — an unverified report by a vehicle owner.
POWER TRAIN
THE 6.8 AND 5.4 ENGINES HAVE BEEN FAILING DUE TO DEFECTIVE VALVE TRAIN CAM FOLLOWERS. I AM HAVING THE 3RD ENGINE INSTALLED IN MY EXCURSION. THE CAM FOLLOWERS ARE FAILING AND SPITTING THEM OUT CAUSING CATSTROPIC ENGINE FAILURE. I HAVE BEEN IN CONTACT WITH ANTHONY BARIANA WHO WORKS FOR HOLMAN DISTRIBUTION IN NEW JERSEY @ 1-800-521-1223 EXT 305 AND HE CONFIRMED THAT THE 6.8 AND 5.4 ENGINES HAVE HAD THE SAME PROBLEM AS MY TRUCK AT AN ABNORMALLY HIGH RATE. MT TRUCK IS CURRENTLY AT MATTHEWS PAOLI FORD 610-644-4700 AND THE GENERAL MANAGER BRYAN LIPPINCOTT TOLD ME THAT THEY HAVE REPLACED 6 STATE FARM TRUCK ENGINES IN 2.00 MONTHS 6.8 LITER SAME AS MINE IDENTICAL PROBLEM. FORD HAS DONE NOTHING FROM WHAT I SEE DOING SOME RESEARCH BUT THIS IS AN ONGOING PROBLEM AND FORD HAS DONE NOTHING TO ADDRESS THE PROBLEM AND MADE NO ATTEMPT TO FIND THE ROOT CAUSE AND HAVE A FIX SO THIS WILL STOP COSTING CONSUMERS THOUSANDS OF DOLLARS. I WAS DRIVING ON MY STREET AND WITHOUT WARNING THE ENGINE STARTED TO SHAKE SO I SHUT IT OFF AND HAD IT TOWED TO THE DEALER MATTHEWS FORD LOCATED IN PAOLI PA.
NHTSA complaint #11005276 — an unverified report by a vehicle owner.
POWER TRAIN
THE OVERDRIVE LIGHT COME ON AND OFF AND MY TRUCK LOSES POWER AND IF YOU AT A STOP LIGHT THE TRUCK WILL CUT OFF. WHEN I TAKE TO THE SHOP THEY THAT THE TRANSMISSION IS GOING BAD BUT IT MAY BE ABLE TO BE ON A RECALL.
NHTSA complaint #10947266 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD EXCURSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY INDEPENDENTLY WITHOUT THE ENGINE STARTED. THE VEHICLE CRASHED INTO A RESIDENTIAL MAILBOX AND A MOBILE TRAILER. THE CONTACT'S RIGHT LEG AND LEFT ANKLE WERE INJURED WHILE ATTEMPTING TO STOP THE VEHICLE, AND MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. AN INDEPENDENT MECHANIC STATED THAT THE REAR DRIVER SIDE PANEL AND ROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10618964 — an unverified report by a vehicle owner.
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS WHERE IT WAS ADVISED THAT THE INJECTOR PRESSURE SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10514552 — an unverified report by a vehicle owner.
POWER TRAIN:AXLE ASSEMBLY
2000 FORD EXCURSION, UNIT 1 WAS DRIVING EASTBOUND ON THE OHIO TURNPIKE IN THE MIDDLE LANE WHEN THE LEFT FRONT AXLE BROKE CAUSING THE WHEEL TO COME OFF. VEHICLE CAME TO FINAL REST ON THE SOUTH SIDE SHOULDER. *BF THE LEFT FRONT AXLE HAD BROKEN OFF, THE LEFT FRONT ROTOR TO THE WHEEL WAS DAMAGED AND THE LEFT FRONT SIDE OF THE BUMPER WAS SLIGHTLY DENTED INWARD TOWARD THE BODY OF THE VEHICLE. (OHIO TRAFFIC CRASH REPORT # 10-0303-90)
NHTSA complaint #10409951 — an unverified report by a vehicle owner.
POWER TRAIN
DRIVING AND THEN SUDDENLY THE 2005 FORD EXCURSION BEGINS TO STALL, PARKED THE FORD, AND THAN THE ENGINE WOULD NOT START, STALLED WHILE I WAS DRIVING ON THE FREEWAY.
NHTSA complaint #10349679 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AND THEN SUDDENLY THE 2005 FORD EXCURSION BEGINS TO STALL, PARKED THE FORD, AND THAN THE ENGINE WOULD NOT START, STALLED WHILE I WAS DRIVING ON THE FREEWAY.
NHTSA complaint #10349679 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
ABOUT A MONTH AGO MY 200 FORD EXCURSION SERVICE ENGINE SOON LIGHT CAME ON. THEN 2 DAYS LATER MY OVERDRIVE LIGHT STARTED FLASHING AND IT WOULD JERK WHEN CHANGING GEARS. THE FORD DEALERSHIP WHERE I LIVE HAS HAD IT IN AND OUT OF THE SHOP 4 TIMES WITH NO REMEDY. I HAVE ALREADY SPENT $400.00 WITH IT NOT FIXED. FRONT SPEED SENSOR AND THE REAR SENSOR HAVE BOTH BEEN REPLACED. ALSO TRANSMISSION FLUID WAS DRAINED AND REPLACED. I THEN CAME ACROSS MANY OTHER FORD OWNERS THAT HAVE HAD THIS SAME PROBLEM.
NHTSA complaint #10331365 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
FRONT MANUAL HUBS ON 2000 FORD 4WD. EXCURSION SEEM TO BREAK APART FREQUENTLY. U JOINTS ON FRONT END MAKES NOISE EVERYTIME I MAKE A SHARP TURN. DOES NOT SOUND RIGHT.
NHTSA complaint #10257512 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED 2004 FORD EXCURSION WITH THE 6.0L DIESEL ENGINE NEW IN FEBRUARY 2004. IT HAS BEEN TO THE DEALER NOW 2 TIMES FOR THE BACK UP SENSOR, APPROXIMATELY 5 TIMES FOR THE TURBO, UNABLE TO COUNT THE NUMBER OF TIMES FOR THE LACK OF POWER, THE VENT WINDOWS NOT WORKING, 3 TIMES FOR THE MOTOR ON THE POWER DRIVERS SEAT, BALL JOINTS 1 TIME, AND NOW OTHER FRONT END PARTS. THIS VEHICLE IS PRIMARILY USED TO GO TO CHURCH AND TRAVEL WITH THE ENTIRE FAMILY ON THE WEEKENDS FOR DAY TRIPS. WE HAVE HAD IT TO GRAHAM FORD SEVERAL TIMES, GERMAIN FORD SEVERAL TIMES, (BOTH ARE IN COLUMBUS, OHIO) AND THE LAST PLACE WE HAVE IT IS DONLEY FORD IN MOUNT VERNON, OHIO. WE CAN GET A FULL HISTORY OF ALL REPAIRS ON THIS VEHICLE IF NEEDED. THERE HAVE BEEN SO MANY THINGS GONE WRONG WITH THE TRUCK THAT IT IS DIFFICULT TO KEEP TRACK. THE SERVICE ADVISOR IS NOW TELLING MY WIFE TO "JUST TRADE IT IN". WE JUST WANT ALL OF THE PROBLEMS FIXED CORRECTLY AND FIND THE CAUSE OF THE ELECTRICAL FAILURES/ISSUES/PROBLEMS INSTEAD OF JUST FIXING WHAT BREAKS AND NOT FIXING THE CAUSE. WE PAID 50,000 BUCKS FOR THIS VEHICLE AND HAVE HAD NOTHING BUT PROBLEMS. THE START WAS WHEN WE WANTED TO GO TO MAINE AND COULD NOT TAKE IT BUT HAD TO TAKE OUR OLDER CONVERSION VAN.
NHTSA complaint #10244578 — an unverified report by a vehicle owner.
POWER TRAIN
I HAVE HAD TWO SPARK PLUGS ONE YEAR APART JUST SHOOT OUT
NHTSA complaint #10232489 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
VEHICLE HAS A VIBRATION ABOVE 45 MPH UP TO 55 MPH. NOT SURE IF THE VIBRATION IS COMING FROM THE DRIVE SHAFT OR NOT BUT IT HAS A DISTINCT VIBRATION.
NHTSA complaint #10184814 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IN OUR 05' FORD EXCURSION SLIPS AND WHEN IT FINALLY GOES INTO GEAR, IT JERKS REALLY HARD. THE ELECTRICAL UNIT DOES NOT ALWAYS WORK, THE WINDOWS WILL NOT ROLL DOWN, THE LOCKS WILL NOT LOCK NOR UNLOCK, THE RADIO WILL NOT TURN ON. WE HAVE HAD IT ON THE FORD DEALERSHIP FOR REPAIR 4 DIFFERENT TIMES AND IT STILL IS NOT REPAIR, WE STILL HAVE ALL THESE PROBLEMS.
NHTSA complaint #10141887 — an unverified report by a vehicle owner.
POWER TRAIN
I OWN A 2004 FORD EXCURSION WHICH HAS ON TWO OCCASIONS FAILED TO START AND WAS TOWED TO FAIRVIEW FORD. THE FIRST OCCURRENCE THE DEALER REPLACED THE CAMSHAFT SENSOR AND REFLASHED THE COMPUTER. THE SECOND INCIDENT THE CAR WAS ALSO TOWED BY ROADSIDE ASSISTANCE FROM MY DRIVEWAY. THE TOW TRUCK DRIVER WAS ALSO UNABLE TO START THE VEHICLE. I WAS CONTACTED LATER IN THE DAY BY MY SERVICE ADVISOR SAYING THAT THE VEHICLE STARTED FINE AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ON A THIRD OCCURRENCE THE VEHICLE STALLED IN A PARKING LOT AND WOULD NOT RESTART FOR MY WIFE. AFTER SHOPPING FOR APPROXIMATELY 45 MINUTES MY WIFE RETURNED AND WAS ABLE START THE VEHICLE AND IT WAS DRIVEN STRAIT TO THE DEALER. THE DEALER WAS AGAIN UNABLE TO DUPLICATE THE PROBLEM. I HAVE ALSO GIVEN FAIRVIEW FORD SIX ATTEMPTS TO FIX MISALIGNED DOORS THAT ARE VISIBLY MISALIGNED AND CAUSE THE DOOR TO HAVE TO BE SLAMMED TO CLOSE THEM. THE DOORS WERE MISALIGNED WHEN PURCHASED AND THE DEALER IS UNABLE TO FIX THEM. AT ONE POINT AFTER THE DEALER TRIED TO ALIGN THE FRONT DRIVERS SIDE DOOR I COULD STICK MY FINGERS IN BETWEEN THE DOOR AND THE BODY ALL THE WAY TO THE OUTSIDE WITH THE DOOR CLOSED. THE VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 35 DAYS AND NOW HAS 16K MILES. MY WIFE IS AFRAID TO DRIVE THE VEHICLE WITH MY THREE YOUNG CHILDREN FOR FEAR OF STALLING AND CAUSING AN ACCIDENT.
NHTSA complaint #10138060 — an unverified report by a vehicle owner.
POWER TRAIN
VEHICLE HAS HAD A VIBRATION SINCE IT WAS NEW. HAVE PUT 4 DIFFERENT SETS OF TIRES AND 2 DIFFERENT SETS OF WHEELS AND VIBRATION STILL EXISTS. FORD HAS TRIED TO NARROW DOWN WHERE VIBRATION IS COMING FROM, BUT THE DEALERSHIP IS AT A LOSS. KEEP POINTING THEIR FINGER AT THE TIRES, HOWEVER THE DEALERSHIP BALANCED THE TIRES THEMSELVES AND AGREED THAT THE VIBRATION STILL EXISTS.
NHTSA complaint #10133783 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE
2003 EXCURSION LIMITED ONE ONE OCCASION BRAKE PEDAL WAS STUCK TO FLOOR WHILE DRIVING IN A PARKING LOT, BUT THE BRAKES WERE DISENGAGED SO THE VEHICLE WAS ROLLING. WE HAD TO PRESS THE PEDAL HEIGHT ADJUSTMENT SEVERAL TIMES BEFORE THE PEDAL RELEASED FROM THE FLOOR. VEHICLE HAS A THUMPING SOUND IN THE DRIVE TRAIN WHEN STOPPING THE VEHICLE AND DURING ACCELERATION. TOOK THE VEHICLE IN 3-4 TIMES FOR SECOND PROBLEM AND ONCE FOR THE FIRST LISTED PROBLEM AND DEALER COMPLAINS THAT THEY CAN'T FIND ANYTHING WRONG WITH EITHER PROBLEMS. CONTACTED FORD CUSTOMER CARE AND AFTER A HALF HOUR ON THE PHONE THEY SAID ALL THEY CAN OFFER IS FOR ME TO TAKE THE VEHICLE BACK IN TO THE DEALER. EACH TIME WE TAKE IT IN WE HAVE TO RENT A VEHICLE UNTIL THEY ARE DONE WORKING ON IT. I HAVE OWNED A FORD FOR 13 YEARS AND AM NOT IMPRESSED WITH THE WAY THEY'VE HANDLED THIS SITUATION. FOR THE SAFETY OF MY FAMILY WE ARE LOOKING FOR A NEW VEHICLE AND BECAUSE OF THE LACK OF HELP FROM FORD AND THE DEALERSHIP, WE HAVE DECIDED TO NOT PURCHASE ANOTHER FORD PRODUCT
NHTSA complaint #10129306 — an unverified report by a vehicle owner.