2016 Ford Explorer driver assist problems

BACK OVER PREVENTION

The contact owns a 2016 Ford Explorer. The contact stated that distorted image would appear on rear view camera every time contact would go in reverse with his vehicle. The contact stated that distortion on camera started happening today, 06/03/2026. Contact stated they contacted dealer but has not contacted manufacturer. The vehicle failure damage regarding rear view camera distortion was 90,686 miles.

NHTSA complaint #11741765 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2016 Ford Explorer. The contact stated that while reversing, the back-over prevention camera screen was distorted. In addition, the contact stated that the screen image was wavy and had several colors. The dealer was made aware of the failure. The contact was informed of an unknown recall with a similar failure description; however, the contact was informed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,929.

NHTSA complaint #11693608 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2016 Ford Explorer. The contact’s spouse stated that while reversing, the rearview camera image was distorted, nearly causing the driver to hit a child while reversing in a parking lot. A bystander alerted the driver to stop the vehicle, which prevented the incident from occurring. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

NHTSA complaint #11679140 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.

NHTSA complaint #11632449 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

60 mph y se calló 60 MPH and it stopped

NHTSA complaint #11613150 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2016 Ford Explorer. The contact stated while attempting to leave her residence, it was difficult to maneuver the steering wheel. The contact continued to drive the vehicle when several unknown warning lights displayed on the instrument panel. The vehicle was taken to a dealer where it was diagnosed with a power steering rack failure and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.

NHTSA complaint #11604372 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the "Pre-Collision Assist Unavailable" and "Cruise Control" messages were displayed. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cruise control module; however, the dealer was unable to diagnose a failure with the Pre-Collision assist failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000. The VIN was not available.

NHTSA complaint #11603446 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

component or system failed or malfunctioned unavailable for inspection upon he safety of others put at risk Had the problem been reproduced or confirmed by a dealer or independent service center Has the vehicle or component been inspected by the manufacturer representatives or others warning lamps messages other symptoms of the problem prior to the failure, and when didnt first appear What component or system failed or malfunctioned, and is it available for inspection upon request? How was your safety or the safety of others put at risk Has the problem been reproduced or confirmed by a dealer or independent service center component been inspected by the manufacturer,representatives any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear fully report

NHTSA complaint #11592051 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The transmission began slipping causing poor control at higher speeds using the cruise control or passing gear. Only about 42,000 miles on the vehicle and no financial help from Ford. Service for a new transmission was $7667.11at Dave Sinclair Ford, 7466 South Lindbergh, St. Louis Missouri, 63125. 314-892-2600

NHTSA complaint #11581973 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

NHTSA complaint #11553254 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

NHTSA complaint #11553254 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2016 Ford Explorer. The contact stated that while reversing the vehicle, the back over prevention camera malfunctioned and failed to display an image. The contact stated that the message "rear camera not available" was displayed. Additionally, the contact stated that the front driver’s side and passenger’s side window trim molding became unsecured and might detach from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 89,320.

NHTSA complaint #11521141 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

My touch screen isn’t working properly and I have brand new converters in there is smoke coming out of my tail pipes, also I have to jump my vehicle every time I want to go somewhere.

NHTSA complaint #11509110 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. the rack and pinion on my truck that I purchased from the dealer. gave out two three years later. after I purchased my truck, I replace. the rack and pinion it cost me 1300 dollars. and now it fails again. I don't have another 1300 dollars to purchase. another rack and pinion I believe that it's an electoral problem from the manufacture. of the Ford explorer.

NHTSA complaint #11507551 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

To whom it may concern the rack and pinion in my 2016 Ford Explorer fail 3 times one before I bought my truck from the dealer the person who trade it in was because of the rack and pinion. the rack and pinion on my truck that I purchased from the dealer. gave out two three years later. after I purchased my truck, I replace. the rack and pinion it cost me 1300 dollars. and now it fails again. I don't have another 1300 dollars to purchase. another rack and pinion I believe that it's an electoral problem from the manufacture. of the Ford explorer.

NHTSA complaint #11507551 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

"Steering Assist Fault" and Lane Keeping Sys. Malfunction" faults appeared on my dash display. The vehicle is available for inspection if requested. When the faults lit up, I was unable to steer the vehicle. It was as if the steering was completely locked up. Fortunately I was driving down the driveway at the time and was able to stop before entering the roadway. If this would have faulted while on the road at any speed I'm sure an accident or death would have resulted from not being able to steer the vehicle. I took it in to a repair shop where they said to fix it would require the rack to be replaced and programmed. They recommended taking it to a dealership to be repaired. This appears to be a known problem to the vehicle manufacture but no recalls have been put out. Parts alone I was quoted $2,500 not including labor and programming costs. Vehicle has only been inspected by a repair shop. Symptoms prior to failure - I bought the car used from a dealership. Took the car back to the dealership a few weeks after purchase because I kept hearing a grinding sound coming from the front end while traveling at highway speed. They test drove it and inspected and said they could not find anything wrong. They ended rotating the tires. This did not help. Drove the car for a year feeling like something was wrong under the hood. Summer of 2022 the air vent control actuator went out and the car would not switch off from defrost mode. I had that replaced by a repair shop. December 22, 2022 as I pulled into the driveway I heard a popping sound coming from the front end as i turned into the driveway. The next morning, Dec 23, 2022 while heading down my driveway the faults appeared and I was unable to steer.

NHTSA complaint #11501536 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Steering wheel locked up going 40mph.Received warning for steering fault and for lane keeping system. Restarting vehicle did not help.

NHTSA complaint #11471025 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

WENT TO THE BEACH THIS PAST SATURDAY AND AS I WAS PULLING INTO THE TURNING LANE FOR THE STATE PARK AND ALARM WENT OFF SAYING DRIVE ASSIST CONTROL FAILURE, AND NUMEROUS THINGS THAT NO LONGER WORK, SINCE THEN THERE HAS BEEN NO POWER STEERING AND IT WAS A MIRACLE WE GOT IT HOME WHICH WAS AN HOUR AND A HALF AWAY, HAD THIS HAPPENED WHILE GOING FASTER THEN I COULD OF LOST CONTROL OF THE VEHICLE, AND I WAS GOING ABOUT 10 MPH WHEN IT ALARMED. THE PICTURES SHOW WAS ALERTS EVERY TIME THE VEHICLE IS STARTED NOW. THIS MORNING THE STEERING WHEEL WAS NEAR IMPOSSIBLE TO MOVE SO MY GIRLFRIEND WHO DRIVES THE EXPLORER HAS TO USE THE BACK UP CAR THAT CAN'T HOLD ALL OF OUR KIDS.

NHTSA complaint #11402985 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

WENT TO THE BEACH THIS PAST SATURDAY AND AS I WAS PULLING INTO THE TURNING LANE FOR THE STATE PARK AND ALARM WENT OFF SAYING DRIVE ASSIST CONTROL FAILURE, AND NUMEROUS THINGS THAT NO LONGER WORK, SINCE THEN THERE HAS BEEN NO POWER STEERING AND IT WAS A MIRACLE WE GOT IT HOME WHICH WAS AN HOUR AND A HALF AWAY, HAD THIS HAPPENED WHILE GOING FASTER THEN I COULD OF LOST CONTROL OF THE VEHICLE, AND I WAS GOING ABOUT 10 MPH WHEN IT ALARMED. THE PICTURES SHOW WAS ALERTS EVERY TIME THE VEHICLE IS STARTED NOW. THIS MORNING THE STEERING WHEEL WAS NEAR IMPOSSIBLE TO MOVE SO MY GIRLFRIEND WHO DRIVES THE EXPLORER HAS TO USE THE BACK UP CAR THAT CAN'T HOLD ALL OF OUR KIDS.

NHTSA complaint #11402985 — an unverified report by a vehicle owner.