44 of the
9,504 complaints filed about the Ford F-250 SD
are about the doors, latches and locks —
0% of everything owners reported.
The worst model year for it is 2017.
The contact owns a 2021 Ford F-250. The contact stated that while using the key fob to unlock the doors, the alarm activated. The contact stated that the front driver's side failed to lock as intended. No warning lights illuminated. The vehicle was taken to the dealer. However, the vehicle was not diagnosed or repaired due to costs. The contact related the failure to TBS: 21-2207. The contact stated that the failure had occurred several times. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11654102 — an unverified report by a vehicle owner.
The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, the tailgate independently opened, and items in the bed of the vehicle were lost due to the failure. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact was informed that Customer Satisfaction Program: 21M05; repair was performed in June 2022, and the technician disconnected the tailgate indicator light. The contact stated that the failure had occurred several times since Customer Satisfaction Program: 21M05; repair was performed. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 23,735.
NHTSA complaint #11653626 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford F-250. The contact stated that the power lock actuator failed; not allowing the contact to lock the driver of the vehicle, and passenger side doors from either the remote or the interior controls of the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer, however, the contact was advised that a diagnostic could not be performed as the VIN was not included in a recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program 20M04 as possible connection to the failure experienced. The manufacturer was notified of the failure. The approximate failure mileage was 31,000.
NHTSA complaint #11634936 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that while driving at various speeds, the tailgate would unexpectedly open without warning, causing material to fall out of the vehicle. Additionally, the contact stated that the tailgate would fail to open when pressing the button on the key fob or when attempting to manually open the tailgate. Upon investigation, the contact discovered NHTSA Campaign Number: 19V864000 (LATCHES/LOCKS/LINKAGES) which was linked to the failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced or repaired. The failure mileage was approximately 90,000.
NHTSA complaint #11620361 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that while driving at unknown speeds, the alarm system warning light was illuminated. The hood ajar message was displayed. The vehicle was taken to the local dealer, where it was diagnosed that the knock sensor and wiring harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 96,000.
NHTSA complaint #11618761 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the taillights failed to operate properly, and the radio stopped working. An unknown warning light illuminated on the instrument panel. The contact also stated that the headlights remained illuminated after the vehicle was turned off, and the doors failed to lock. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline to report the failure. The failure mileage was approximately 3.
NHTSA complaint #11607375 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford F-250. The contact stated that while in colder temperatures, the front driver's side door locking mechanism failed to latch or remain closed. The contact stated that after using a blow dryer to warm the locking mechanism, the door was closed and remained closed securely. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the Extended Service Campaign related to the failure. The local dealer was not notified of the failure. The failure mileage was 25,000.
NHTSA complaint #11566422 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that during cold weather conditions, the locking mechanisms on all four doors malfunctioned and the doors would not latch and remain securely closed. The vehicle was taken to the local dealer who diagnosed that the locking mechanisms were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturers Customer Satisfaction program due to the failure. The failure mileage was 40,000.
NHTSA complaint #11565726 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated the front driver's side door lock was inoperable, causing him to be locked inside the vehicle on several occasions. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
NHTSA complaint #11531667 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that the door actuators and locks froze, causing the doors to open. Additionally, the contact stated that in a -25 Fahrenheit wind chill, the door failed to unlock, and he was left outside of the vehicle. The contact broke into the vehicle. The contact stated he had used the seat belt to secure the door but was unable to open the door. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the same dealer had previously replaced the door lock actuators two years prior to the failure; however, the failure recurred. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11498986 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford F-250. The contact stated that while her husband was reversing with a trailer hitched to the vehicle, the tailgate opened independently, causing the trailer to crash into it. The contact stated that the tailgate was significantly damaged and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 60,000.
NHTSA complaint #11498653 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that after opening the front driver’s door, the locking mechanism malfunctioned, and the door would not remain closed. The contact indicated that the failure had occurred on multiple occasions and on both the front driver’s and front passenger’s side doors. The failure would occur when the weather temperature was below 20 degrees and raining, causing ice to form inside the locking mechanism. After the vehicle warmed up, the locking mechanism operated as needed. The vehicle was taken to the local dealer and the locking mechanism was replaced under the Manufacturer Campaign Number: 20M04; however, the failure recurred. The failure mileage was 50,000.
NHTSA complaint #11498110 — an unverified report by a vehicle owner.
I have taken my truck into the dealer to report my tailgate opening by itself but they said there is no recall. Recently it opened while pulling a trailer and it has caused damage. The dealer is still telling me that they do not have any options to fix it and are not willing to pay for the fix, even though they did one fix once before. This is a well documented issue reported by many people on the internet. I believe there was a recall for this on this model truck but my VIN was excluded for some reason and it should not have been. This occurs typically when you come to a stop. In my case we were pulling out of a driveway, turning right and because the tailgate dropped without our knowledge then it crushed the tailgate into the trailer. I reported this to the dealer on 6/19/2020 where they did no repairs. I reported it again on Jan 6th 2021 where they did modify the wiring harness and added jumper pi, per 19S48B. However this repair did not work and the tailgate continues to randomly open.
NHTSA complaint #11459227 — an unverified report by a vehicle owner.
When I left work my tailgate was closed and had not been opened for several days. When I got home, my tailgate was open and all my tools had fallen out of the truck. My truck was serviced 2 years ago for this type of issue. The repair needed to be done twice as the first time my tailgate would no longer open at all.
NHTSA complaint #11451259 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford F-250. The contact stated all the door latches were frozen and failed to keep the doors securely closed. The contact stated that the door ajar warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing all door latches to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Manufacturer Communications: 18N03 and FSA17S33; however, the dealer stated that the vehicle did not qualify for repairs due to the mileage. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
NHTSA complaint #11450728 — an unverified report by a vehicle owner.
The door locks froze and the doors would not open. This left me locked out of the vehicle. Going down the road, the doors flew open. The door locks had frozen open and not closed.
NHTSA complaint #11448424 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the electronic tailgate opened without warning. The vehicle was taken to the local dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken to the same local dealer however, the mechanic was unable to duplicate the failure. The mechanic informed the contact that the key fob button might have been opening the tailgate. The manufacturer was notified of the failure and a case was filed. The contact was informed not to drive with the key fob in his pocket. The approximate failure mileage was 12,500. After last servicing done by Apple Ford I received a phone call from their customer service on a bad review I gave with the safety issue with the tailgate open while driving. What Apple Ford found out from their regional Manager was that the tailgate can be opened with the key fob while the truck is moving from 0 mph to 3.1 mph. I tested this and my finding were as follows: (1st test) Sat in truck while it running, and in Park. Pressed tailgate open on Key fob and tailgate would not open. (Test 2) While sitting in truck with it running and foot on brake pedal, I put truck in Drive and pressed tailgate open on Key Fob and tailgate opened. (Test 3) While in track and it's running, I put into Drive and start to move forward (between 1 and 2 mph). As the truck started roll, I pushed the Tailgate open button on the Key Fob and the tailgate opened. (Test 4) Same as Test 3, but I waited till truck was moving about 15 mph before I pressed the Tailgate open button on the Key Fob, and the Tailgate did not open. NOTE: There is notification lights or sounds on the instrumental panel that indicated that the tailgate is unlocked or open. Where the Safety issue is when towing trailer or even caring something tin the truck bed and when you come to a stop (with Key Fob in pocket) there is the risk of coming to a stop (light) and somehow the Open
NHTSA complaint #11446215 — an unverified report by a vehicle owner.
Cargo bed tailgate has opened while driving/operating the vehicle on three different occasions even AFTER the tailgate recall repair (FORD 19S48) has been applied.
NHTSA complaint #11442470 — an unverified report by a vehicle owner.
I have had the tail gate open several times. I have had the tailgate repaired under a recall twice and then I replaced the entire wiring harness for it. Unfortunately the issue continues to happen.
NHTSA complaint #11433392 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford F-250. The contact stated that the door failed to lock securely. The contact stated there was no warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V652000 (Latches/Locks/Linkages) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.
NHTSA complaint #11430745 — an unverified report by a vehicle owner.