Owners have filed 189 complaints
about the 2011 Ford F-250 SD with NHTSA between 2010 and 2019.
The largest single group is the steering.
Across this model's run it ranks 15 of 31 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 31
Against the median year of the Ford F-250 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 55
10.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 92
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
74.0%
1,000 – 9,999 miles
158.7%
10,000 – 24,999 miles
2715.6%
25,000 – 49,999 miles
6235.8%
50,000 – 74,999 miles
2011.6%
75,000 – 99,999 miles
2413.9%
100,000 – 149,999 miles
179.8%
150,000+ miles
10.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2010peak 8Jun 2019
NHTSA investigations into the 2011 Ford F-250 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ14005Opened 13 Jan 2015Closed 15 Mar 2016ELECTRICAL SYSTEM:SOFTWARE
Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equippe...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Anchorage, AKCrash2 injured1 killed
WHEELS
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
Anchorage, AKCrash2 injured1 killed
STEERING
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
Anchorage, AKCrash2 injured1 killed
SUSPENSION
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
at 47,000 milesNEW Orleans, LACrash
STRUCTURE:BODY
I WAS SETTING IN EXIT LANE OF THE WEST BANK EXPRESSWAY WHEN A CAR LOST CONTROL SLAMMING INTO THE DRIVERS SIDE OF MY TRUCK. THE CAR IMPACTED THE DRIVERS DOOR, THE BACK DOOR AND SOME OF THE FRONT FENDER. THE CAR WAS A TOTALED UPON IMPACT, MY TRUCK HAS SEVER DAMAGE UP ALL THE WAY UP TO BOTH WINDOWS ON THE DRIVERS SIDE. THE AIR BAG THAT IS ON THE DRIVERS SIDE DID NOT DEPLOY AND I HAVE A CONCUSSION AND SEVER BRUISING TO ALL OF THE LEFT SIDE OF MY BODY ALONG WITH BRUISING FROM THE SEAT BELT ON MY RIGHT SIDE. I WAS KNOCKED OUT AND WOKE UP WITH MY FOOT LOGGED BETWEEN THE BRAKE AND THE GAS PEDAL STILL MOVING DOWN THE OFF RAMP.
NHTSA complaint #10663164 — an unverified report by a vehicle owner.
at 26,400 milesPaxton, MA1 injured
SERVICE BRAKES
THIS SAFETY CONCERN OCCURRED ON A 2011, FORD F250, WITH "26,400" MILES ON IT. UPON LEAVING MY RESIDENCE, THE TRUCK FELT SLUGGISH, AS IF THE EMERGENCY BRAKE WAS ON. I NEVER USE THE EMERGENCY BRAKE, BUT CHECKED ANYWAY TO CONFIRM IT WAS NOT SET. I PULLED OVER AND EXISTED THE VEHICLE, AND IMMEDIATELY NOTICED A BURNING ODOR. THE ODOR CAME FROM THE DRIVER SIDE FRONT WHEEL. I REACHED IN TO FEEL THE ROTOR AND BURNED MY FINGER TIPS FROM THE HEAT. AS A PRECAUTION, I CHECKED THE REMAINING WHEELS AND ALL EXHIBITED VERY HIGH HEAT WITH A BURNING ODOR. LUCKILY, I WAS WITHIN AN 1/8 MILE OF S SERVICE STATION. THE MECHANIC INSPECTED AND DETERMINED ALL FOUR BRAKES HAD SEIZED DUE TO CORROSION. TWO CALIPERS WERE SALVAGEABLE, TWO WERE NOT. THE REPAIR WAS MADE WITH THE CALIPERS HELD FOR THE LOCAL FORD DEALER FOR REVIEW, AND DISPOSITION, BUT THE FORD DEALER SHOWED NO INTEREST, AND HAD DECLINED TO PERSONALLY EXAMINE THE CORRODED CALIPERS. THE TRUCK WAS 21 DAYS OUT OF CALENDAR WARRANTY.
NHTSA complaint #10593436 — an unverified report by a vehicle owner.
at 9,012 milesLufkin, TXCrash1 injured
SUSPENSION
2011 F -250 SD4X4 HAD 08 KING RANCH NEVER A PROB IN 87K MILES.THE 11 IS DANGEROUS!!!!!!!!! THIS TRUCK WILL BE DOING FINE ON THE ROAD, HIT A BUMP OR ROUGH SPOT IN THE ROAD AND TRUCK GOES INTO (DEATH WOBBLE MODE ) THE WHOLE TRUCK STARTS BOUNCING AND SHAKING AND VILOENTLY WOBBLING. HAVE HAD IT BACK TO FORD STORE 4 TIMES. THEY REPLACED STEERING STABLIZER SHOCKS AND BALL JOINTS AT MY EXPENSE DUH!!! FIRST 3 TIMES THEY COULDNT FIND ANYTHING WRONG.IT KEPT DOIN IT . I TOOK IT BACK AND THEY DID THE REPAIRS I STATED. WELL I THOUGHT IT WAS FIXED ...WRONG, 22 MILES AFTER REPAIR IT DID IT AGAIN IN A CURVE,, I COULDNT CONTROL THE WOBBLE AND ENDED UP GOIN THRU A FENCE INTO A FIELD..HAVE TERRIBLE CUT ON LEGS AND FACE....FILED LAWSUIT YESTERDAY..WILL KEEP YOU POSTED...FORD HAS A MAJOR ENGINEERING PROB. THEY CONTINUE TO IGNORE,,,I INTEND TO GET THEIR ATTN,,,,,JC
NHTSA complaint #10537757 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesPerdido, AL
STEERING
I WAS TRAVELLING DOWN THE INTERSTATE AT APPROXIMATELY 72MPH AND THE VEHICLE STARTED SHAKING VIOLENT AND I ALMOST LOST CONTROL. MY WIFE DROVE IT AND I WAS BESIDE HER ON THE INTERSTATE AND IT HAPPENED TO HER ALMOST CAUSING HER TO WRECK THE VEHICLE. I HAD TO CALL HER TO CALM HER DOWN. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED.
NHTSA complaint #11222820 — an unverified report by a vehicle owner.
at 100,000 milesPerdido, AL
SUSPENSION
I WAS TRAVELLING DOWN THE INTERSTATE AT APPROXIMATELY 72MPH AND THE VEHICLE STARTED SHAKING VIOLENT AND I ALMOST LOST CONTROL. MY WIFE DROVE IT AND I WAS BESIDE HER ON THE INTERSTATE AND IT HAPPENED TO HER ALMOST CAUSING HER TO WRECK THE VEHICLE. I HAD TO CALL HER TO CALM HER DOWN. PLEASE HELP FIX THIS PROBLEM BEFORE SOMEONE GETS KILLED.
NHTSA complaint #11222820 — an unverified report by a vehicle owner.
at 132,214 milesBrownstown, IL
FUEL/PROPULSION SYSTEM
THE FUEL RAIL PRESSURE SENSOR STARTED SPRAYING DIESEL FUEL ALL OVER THE TOP OF THE MOTOR . THE FUEL IS COMING OUT OF THE TOP OF THE SENSOR .THIS IS ON 05/25/19 .. THIS TRUCK ONLY HAS 132214 ON THE MILEAGE . I AM GETTING TIRED OF PAYING FOR A BROKEN TRUCK EVERY WEEK . LAST WEEK ON 05/05/17/19 THE INNER COOLER BOOT DUCT BLEW APART . THAT WAS A $480 FIX .
NHTSA complaint #11209949 — an unverified report by a vehicle owner.
at 45,423 milesEaston, PA
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE 'DEATH WOBBLE' WHEN DRIVING HIGHWAY SPEEDS AND OVER UNLEVELED LAND. THE VEHICLE WAS UNSAFE TO DRIVE OVER 35 MPH DUE TO THE VIOLENT SHAKING AND VIBRATION. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AS THE 'DEATH WOBBLE' AND REPLACED THE TRACT BAR, BALL JOINTS, STEERING STABILIZER, STEERING DAMPER, AND PERFORMED AN ALIGNMENT; HOWEVER, THE FAILURES CONTINUED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,423.
NHTSA complaint #11204371 — an unverified report by a vehicle owner.
Anchorage, AKCrash2 injured1 killed
WHEELS
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
Anchorage, AKCrash2 injured1 killed
STEERING
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
Anchorage, AKCrash2 injured1 killed
SUSPENSION
TRUCK CONTINUES TO HAVE THE DEATH WOBBLE AS I DRIVE AT HIGHWAY SPEEDS AND HIT A SMALL PORTHOLE OR BUMP IN THE ROAD. THE WOBBLE BECOMES SO SEVERE THAT I HAVE LITTLE TO NO CONTROL OVER THE TRUCK. THIS HAS BEEN GOING ON AFTER 6MONTHS FROM PURCHASE DATE (NEW) BUT FORD SAYS THEY CAN NOT DUPLICATE. IT HAPPENS ABOUT 1-5X A WEEK AND I'VE NEARLY HIT SEVERAL OTHER VEHICLES ON THE HIGHWAY EACH TIME BY SWIRLING DURING THE WOBBLE. I LOOSE DIRECTIONAL CONTROL. I HAVE HAD A CRASH AS A RESULT OF THIS.
NHTSA complaint #11204247 — an unverified report by a vehicle owner.
at 69,000 milesWalnut Creek, CA
STEERING
EXTREME SHAKING OF THE STEERING WHEEL WHEN ENCOUNTERING A SHIFT IN ROAD SURFACE SUCH AS AN EXPANSION JOINT, ETC AT AROUND 55 MPH AND TURNING SLIGHTLY LEFT. THIS HAS OCCURRED ON FREEWAYS, HIGHWAYS AND ROADS. LINK TO VIDEO: HTTPS://WWW.YOUTUBE.COM/WATCH?V=UVTUQV60JNU
NHTSA complaint #11171153 — an unverified report by a vehicle owner.
at 58,000 milesDayton, OH
STEERING
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429-1300) WAS NOTIFIED OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE WITHOUT GUIDELINES FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #11150119 — an unverified report by a vehicle owner.
at 58,000 milesDayton, OH
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING OVER UNEVEN LAND AND BUMPS IN THE ROAD, THE VEHICLE SHOOK VIOLENTLY. ALSO, THE STEERING WHEEL VIBRATED AND THERE WAS A STRONG VIBRATION FELT IN THE FRONT OF THE VEHICLE WHILE DRIVING HIGHWAY SPEEDS. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, 1-(937) 429-1300) WAS NOTIFIED OF THE FAILURE AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE WITHOUT GUIDELINES FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA complaint #11150119 — an unverified report by a vehicle owner.
at 74,000 milesSAN Antonio, TX
TIRES
MICHELIN LTX MS/S2 275/70 R18 TIRE WITH LESS THAN 25K HAD TO BE REPLACED BECAUSE OF TREAD SEPARATION. WHILE AT DISCOUNT TIRE, SPOKE WITH ANOTHER CUSTOMER WITH SAME VEHICLE - 2012 INSTEAD OF 2011 F-250 WHO HAD 3 TIRES WITH TREAD SEPARATION ISSUES.
NHTSA complaint #11139904 — an unverified report by a vehicle owner.
Martinsville, VA
WHEELS
MY FORD WAS PURCHASED AS A ONE OWNER TRUCK WITH 44,000 MILES FROM A DEALERSHIP IN FLORIDA. OWNED BY A PERSON BRAND NEW ALSO IN FLORIDA. I LIVE IN SOUTH WESTERN VA PLEASE TAKE A LOOK AT MY BRAKE CALIPERS. I NEVER SEEN ANYTHING LIKE THIS. HUGE DANGER ESPECIALLY WHEN THIS TRUCK IS MADE TO PULL HEAVY WEIGHT THAT NEEDS GOOD BRAKES. MY TRUCK HAS 107,000 MILES FOUND OUT BY REPLACING BRAKE PADS FOR SECOND TIME
NHTSA complaint #11089575 — an unverified report by a vehicle owner.
at 20,000 milesAuburn, WA
STRUCTURE:BODY
EXHAUST BEING DRAWN INTO CABIN BY VENTILATION SYSTEM WHEN STOPPED.
NHTSA complaint #11083355 — an unverified report by a vehicle owner.
at 100,000 milesAnchorage, AK
SUSPENSION
FROM DAY 1 I HAVE HAD ISSUES WHERE THE FRONT END WOULD BOUNCE UNCONTROLLABLY AT HIGHWAY SPEEDS AFTER HITTING A POTHOLE OR BRIDGE EXPANSION JOINT. IT'S GETTING WORSE. THE DEALERSHIP CANNNOT FIND ANY PROBLEMS. THEY TOLD ME AT ONE TIME TO REPLACE MY TIRES BUT THAT DID NOT FIX THE ISSUE. I ALMOST RAN OFF THE ROAD 4 TIMES IN ONE TRIP BECAUSE OF THIS AS I COULD NOT MAINTAIN CONTROL. THIS WILL KILL SOMEONE IF NOT RESEARCHED AND CORRECTED BY FORD.
NHTSA complaint #11064272 — an unverified report by a vehicle owner.
at 80 milesGillette, WY
ENGINE
WHILE DRIVING AT A SPEED OF 50 MILES PER HOUR THE TRUCK STARTED LOSING POWER, WAS ABLE TO GET TO SIDE OF THE HIGHWAY AS IT LOST ALL POWER AND SHUT DOWN WAS UNABLE TO RESTART TRUCK. GOT TRUCK TOWED HOME AND WENT CHECKING THE MOTOR AND THE ANTIFREEZE WAS COMPLETELY DRY BUT NO LEAKING UNDER MOTOR AND NO WARNINGS OF LIGHTS FLASHED WHEN TRUCK SHUT DOWN.. TRUCK IS SERVICED EVERY 3 MONTHS AND CHECKED AT HOME REGULARLY. TRUCK WAS LOOKED AT BY A ASE MECHANIC AND THE MOTOR SEIZED
NHTSA complaint #11054132 — an unverified report by a vehicle owner.
at 133,000 milesHarlingen, TX
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. THE CONTACT HEARD AN ABNORMAL RATTLING NOISE COMING FROM THE VEHICLE WITHOUT WARNING. THE CONTACT OBSERVED UNDER THE VEHICLE THAT THERE WAS MULTIPLE RUBBER MOUNTING PIECES THAT WERE MISSING OR DETACHED DUE TO DETERIORATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BOGGUS FORD MCALLEN, 1400 E EXPY 83, MCALLEN, TX) WHERE IT WAS DIAGNOSED AND CONFIRMED THAT THE RUBBER MOUNTS FAILED AND/OR WERE MISSING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL AT THE TIME AND NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 133,000. .. .UPDATED 10/04/17 *BF
NHTSA complaint #11021802 — an unverified report by a vehicle owner.
at 79,530 milesLerona, WV
ENGINE
7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.
NHTSA complaint #11005821 — an unverified report by a vehicle owner.
at 79,530 milesLerona, WV
FUEL/PROPULSION SYSTEM
7/7/17 - 2011 FORD F250, 6.7L DIESEL ENGINE, MILEAGE 79530. (PURCHASED DECEMBER 2010). I WAS PULLING A SMALL TRAILER UP AN INCLINE (8%) ON I-64 IN WV. ON THIS PORTION OF THE INTERSTATE THERE WAS NO EMERGENCY PULL OFF SHOULDER. THE TRUCK OPERATED NORMALLY FOR THE FIRST 3 MILES ASCENDING THE HILL. DURING THE 4TH MILE, THE TRUCK BEGAN TO GRADUALLY, BUT PROGRESSIVELY LOSE POWER, GOING FROM 70 MPH DOWN TO 0. AT APPROXIMATELY 30 MPH, THE TRUCK BEGAN TO SHUTTER SLIGHTLY, AND CONTINUED TO DO SO UNTIL IT STOPPED IN THE LANE OF TRAFFIC AND STALLED. THERE WERE NO WARNING LAMPS OR CHIMES THAT WENT OFF BEFORE THE ENGINE STALLED. THIS VEHICLE IS EQUIPPED WITH A 'STOP SAFELY NOW' WARNING, ALONG WITH MANY OTHER WARNING INDICATORS ' BUT IT DIDN'T ILLUMINATE. THE TRUCK WOULD NOT RESTART. I IMMEDIATELY CALL 911 TO REPORT THAT MY VEHICLE WAS DISABLED IN THE ROADWAY. AFTER BEING STUCK IN THE LANE OF TRAFFIC FOR ABOUT 10 MINUTES, I WAS ABLE TO DRIFT THE TRUCK AND THE TRAILER BACKWARDS SAFELY, OFF OF THE ROADWAY, INTO THE DRAINAGE DITCH, AFTER A BREAK IN TRAFFIC. UPON HAVING IT TOWED TO A FORD DEALERSHIP, I WAS INFORMED THAT IT WAS GOING TO NEED A MOTOR, AND IT SOUNDED LIKE IT HAD SPUN THE BEARINGS ON ONE OF THE ENGINE RODS. THE ENGINE WOULD RESTART AT THE FORD DEALERSHIP, BUT IDLED VERY ROUGH. I CONFIRMED THAT THERE WERE IN FACT METAL SHAVINGS IN THE OIL. THE FUEL WAS NOT CHECKED FOR CONTAMINATION. THIS VEHICLE HAS BEEN MAINTAINED ACCORDING TO FORD'S RECOMMENDED SERVICE GUIDELINES. BECAUSE OF THE COST TO ME TO REPAIR ($16,000 OR MORE), I'VE ELECTED NOT TO CONTINUE WITH DIAGNOSIS (AT $120 PER HOUR) TO DETERMINE REASON FOR FAILURE. AGAIN, THERE WAS NO WARNING SYSTEMS ACTIVE AT THE TIME THE ENGINE STALLED. THIS WAS AN ORIGINAL OWNER, PERSONAL VEHICLE, AND ONLY TOWED A TRAILER ON OCCASION. I HAVE VIDEO FROM DASH CAM W/AUDIO OF THIS EVENT.
NHTSA complaint #11005821 — an unverified report by a vehicle owner.
at 86,000 milesSO Casco, ME
FUEL/PROPULSION SYSTEM
2011 FORD SUPER [XXX], 6.7L FIRE HAZARD, FUEL INJECTOR HOLD DOWN FAILURE WHILE IDLING IN YARD, SPRAYING FUEL ALL OVER PLACE, TOWED TO DEALER, RECOMMENDS REPLACING ALL HOLD DOWNS DO TO FAULTY PART. TSP ON IT.. 1600.00 NOT COVERED UNDER WARRANTY 86,000 MILES. FIRE HAZARD. GLAD I'M NOT THE ONE THAT'S GOING TO BURN IN THE SUPER [XXX] TRUCK RECOMMEND YOU HAVE FORD RECALL ALL 2011 6.7 LITERS TO REPLACE THE DEFECTIVE PARTS. SELL FORD STOCK. FIRE PROFESSOR AND ENGINEERING STUDENTS. COME ON PEOPLE REALLY!!!!!!!!!!!!!!!!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11002411 — an unverified report by a vehicle owner.
at 65,000 milesBaton Rouge, LA
WHEELS
FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE.
NHTSA complaint #10945494 — an unverified report by a vehicle owner.
at 65,000 milesBaton Rouge, LA
STEERING
FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE.
NHTSA complaint #10945494 — an unverified report by a vehicle owner.
at 65,000 milesBaton Rouge, LA
SUSPENSION
FOR THE PAST 3-4 YEARS MY TRUCK HAS EXPERIENCED THE "DEATH WOBBLE." WHEN DRIVING (STRAIGHT OR IN SLIGHT TURN) APPROXIMATELY 55 MPH OR HIGHER AND HITTING A TYPICAL BUMP IN THE ROAD, MY TRUCK BEGINS A VIOLENT SHAKING THAT STOPS WHEN I REDUCE THE SPEED ENOUGH TO REGAIN CONTROL. I HAVE ATTEMPTED REPAIRS AT TWO LOCAL FORD DEALERSHIPS AS WELL AS A LOCAL REPAIR SHOP, BUT NOTHING DONE HAS CORRECTED THE ISSUE.
NHTSA complaint #10945494 — an unverified report by a vehicle owner.
at 65,000 milesRedway, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #10934147 — an unverified report by a vehicle owner.
at 65,000 milesRedway, CA
ENGINE
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING, THE "PULL OVER SAFELY NOW" WARNING INDICATOR ILLUMINATED AND THE ENGINE SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO MANUALLY BYPASS THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EGT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
NHTSA complaint #10934147 — an unverified report by a vehicle owner.
at 200,000 milesSouth Haven, MI
SUSPENSION
TL* THE CONTACT OWNS A 2011 FORD F-250 SD. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE FRONT END OF THE VEHICLE WOBBLED VERY VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS FOR A DIAGNOSTIC TESTING AND REPAIR. THE CONTACT STATED THAT THE BALL JOINTS, SHOCK ABSORBERS, AND OTHER UNKNOWN COMPONENTS WERE REPLACED OR REPAIRED BY THE DEALER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10929658 — an unverified report by a vehicle owner.