Owners have filed 639 complaints
about the 2018 Ford F-250 SD with NHTSA between 2018 and 2026.
The largest single group is the steering.
Across this model's run it ranks 1 of 31 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Ford F-250 SD. 50 means typical for this
model; 100 means roughly double.
Severity — 27
5.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
70% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1463.6%
Fuel Pump
29.1%
Lock
14.5%
Rearview System Braking
14.5%
Camera
14.5%
Instrument Cluster/Panel
14.5%
Latch
14.5%
Tailgate
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
71.5%
1,000 – 9,999 miles
5010.5%
10,000 – 24,999 miles
14329.9%
25,000 – 49,999 miles
21043.9%
50,000 – 74,999 miles
418.6%
75,000 – 99,999 miles
91.9%
100,000 – 149,999 miles
153.1%
150,000+ miles
30.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2018peak 73Jun 2026
NHTSA investigations into the 2018 Ford F-250 SD
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
PE24014Opened 9 May 2024Still openFUEL SYSTEM, DIESEL
Sogefi Secondary Diesel Fuel Filter Leak
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that...
RQ21001Opened 15 Jan 2021Closed 10 Jan 2024STRUCTURE:BODY:DOOR
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the rec...
PE18011Opened 12 Oct 2018Closed 12 Dec 2019ELECTRICAL SYSTEM:WIRING
Power tailgate opens unintended
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, wa...
Recalls on the 2018 Ford F-250 SD
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
22V880000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.
Risk: A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.
22V644000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
22V087000
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Risk: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
21V155000
TIRES
Ford Motor Company (Ford) is recalling certain 2018 F-150, 2018-2020 F-250, F-350, and 2019 Escape vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
20E090000
STEERING
Icon Vehicle Dynamics, LLC (Icon) is recalling all 05-UP FSD 2.5 Centerline Stabilizer Kits with part number 65050. The kits were sold as an accessory for certain 2005-2021 Ford F-250 4X4 and F-350 4X4 pickup trucks. The foam ring inside the stabilizer "through shaft" may block the piston ports, possibly causing the steering to lock up.
Risk: If the steering locks, it can increase the risk of a crash.
19V880000
STRUCTURE:BODY:ROOF AND PILLARS
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Risk: A vehicle fire could result if materials ignite inside the vehicle.
19V864000
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
Risk: Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
Reports where the owner recorded a crash, a fire, an injury or a death.
San Leandro, CAFire
ENGINE
Truck started loosing power And caught fire at the red light
NHTSA complaint #11744899 — an unverified report by a vehicle owner.
Bainbridge, GACrash
ENGINE
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.
NHTSA complaint #11672696 — an unverified report by a vehicle owner.
Bainbridge, GACrash
FUEL/PROPULSION SYSTEM
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.
NHTSA complaint #11672696 — an unverified report by a vehicle owner.
Bonifay, FLFire
ENGINE
While on vacation, driving down a major interstate, our truck suddenly lost power. The driver slowly navigated to the side of the road and by the time we stopped flames were coming out from under the engine. We quickly got ourselves and three children out of the vehicle that, within minutes, was completely engulfed in flames. It was noted by police and the wrecker company that diesel fuel was on the road behind the truck and on the trailer that we were pulling.
NHTSA complaint #11613625 — an unverified report by a vehicle owner.
Bonifay, FLFire
FUEL/PROPULSION SYSTEM
While on vacation, driving down a major interstate, our truck suddenly lost power. The driver slowly navigated to the side of the road and by the time we stopped flames were coming out from under the engine. We quickly got ourselves and three children out of the vehicle that, within minutes, was completely engulfed in flames. It was noted by police and the wrecker company that diesel fuel was on the road behind the truck and on the trailer that we were pulling.
NHTSA complaint #11613625 — an unverified report by a vehicle owner.
Brooksville, FLCrash1 injured
AIR BAGS
Vehicle has been involved in 2 major accidents and no airbags deployed either time. In the most recent accident, the vehicle struck a light pole (splitting it in half) and then went into a ditch.
NHTSA complaint #11553260 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
San Leandro, CAFire
ENGINE
Truck started loosing power And caught fire at the red light
NHTSA complaint #11744899 — an unverified report by a vehicle owner.
Canton, GA
FUEL/PROPULSION SYSTEM
Low fuel pressure alert came on the truck. It went away and then came on again a few days later. We took the truck to Joe Meyers Ford in Houston, TX. They verified the code/alert and replaced the fuel filter, then re-tested. The alert returned and once they continued their diagnosis, it was determined that the fuel pressure control valve had failed, allowing fuel, DEF, and water into the fuel filter. The fuel pressure would no increase to minimum spec of 55 psi. Ford then said that without replacing the Fuel Pressure Control Valve, Fuel pump, fuel filters, and flushing all the lines, the risk for the engine to seize up was very likely. They noted this was a similar issue happening to 2020 and older trucks, but all the same parts and issues. Upon repairing the truck, we have read up on recall 24V957 and feel the issues we encountered are identical in complexity and costs. We paid nearly $20,000 in repairs.
NHTSA complaint #11721668 — an unverified report by a vehicle owner.
Mesa, AZ
UNKNOWN OR OTHER
My backup camera went black. There is a recall on this product 25V572 or Ford 25S89. My vin number is not on the list. How do i get my vin number on this list since the problem is identical to the recall prolem?
NHTSA complaint #11705175 — an unverified report by a vehicle owner.
Richmond Hill, GA
FUEL/PROPULSION SYSTEM
100k miles and the high pressure fuel pump is failed. Created small metal particles that got into fuel lines. Everything needs to be replaced. There’s a recall on over 80k trucks with the same issue. Local ford said this is the same issue as all the recalls but because we don’t have the recall on our VIN, we have to pay $20k for replacement.
NHTSA complaint #11681553 — an unverified report by a vehicle owner.
at 32,000 milesMedford, OR
STEERING
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 50 MPH, the vehicle displayed the death wobble. The failure had occurred three times. There were no warning lights illuminated. The dealer was contacted; however, the contact was not able to speak with a representative. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11672833 — an unverified report by a vehicle owner.
at 32,000 milesMedford, OR
SUSPENSION
The contact owns a 2018 Ford F-250. The contact stated while driving approximately 50 MPH, the vehicle displayed the death wobble. The failure had occurred three times. There were no warning lights illuminated. The dealer was contacted; however, the contact was not able to speak with a representative. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,000.
NHTSA complaint #11672833 — an unverified report by a vehicle owner.
Bainbridge, GACrash
ENGINE
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.
NHTSA complaint #11672696 — an unverified report by a vehicle owner.
Bainbridge, GACrash
FUEL/PROPULSION SYSTEM
Fuel pump faulted, engine would just cut off in middle of driving whether on highway, street, or interstate. Engine would randomly shut off. Took to ford dealership, they had to replace low pressure and high pressure fuel pumps, the dealership says this model is notorious for that, the fuel pumps tear apart and send metal into the fuel rail. This caused the truck to not get diesel and shut off. An extreme safety issue. Several times it happened while driving, and nothing prepared you for it to happen. Just saw where models I believe starting with 2020 have been recalled for same issue. Don’t understand why 18 models weren’t.
NHTSA complaint #11672696 — an unverified report by a vehicle owner.
at 90,000 milesWilmington, OH
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2018 Ford F-250. The contact stated that when the vehicle was started, the instrument cluster failed to function as intended. The contact stated the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with a failed central processing unit. The contact was informed that the central processing unit needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11667107 — an unverified report by a vehicle owner.
at 85,000 milesNewberry, MI
BACK OVER PREVENTION
The contact owns a 2018 Ford F-250 SD. The contact stated that while reversing, the rearview camera image was blank. The vehicle was taken to the dealer, where it was diagnosed and determined that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,000.
NHTSA complaint #11665370 — an unverified report by a vehicle owner.
at 127,460 milesFort Valley, GA
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-250. The contact stated while driving 50 MPH, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who determined that the high-pressure fuel pump had failed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 127,460.
NHTSA complaint #11664563 — an unverified report by a vehicle owner.
at 127,460 milesFort Valley, GA
ENGINE
The contact owns a 2018 Ford F-250. The contact stated while driving 50 MPH, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who determined that the high-pressure fuel pump had failed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 127,460.
NHTSA complaint #11664563 — an unverified report by a vehicle owner.
Georgetown, TX
POWER TRAIN
Transmission just went out no tell tale signs or anything.
NHTSA complaint #11662007 — an unverified report by a vehicle owner.
Tomball, TX
FUEL/PROPULSION SYSTEM
On a very busy freeway truck started making a noise and losing power. 18 wheelers are coming up fast behind us and honking at us not knowing we are losing power and can not pull over because we are going over a bridge. The truck continued to lose power and messages started to appear saying powering down. We made it off the freeway and the truck completed died on us. Could not start. Had to call a wrecker and be towed over 100 miles back home. Well over $450.00. The next day called a mobile diagnosis that was $175.00 to tell us it was the fuel system. Got quoted from the Ford dealership $15k to repair so we took it to CS AUTOMOTIVE. They charged us $13,0000 for the repair. Shortly after getting the repair done, Ford issued a recall on 2018 Ford F250 for the same issue as our 2018 Ford F250 but our vin # was not included in the recall. It is clearly the same issue and we were told they will not do anything as our vin # was not in the recall.
NHTSA complaint #11656352 — an unverified report by a vehicle owner.
at 116,000 milesTownsend, DE
FUEL SYSTEM, DIESEL
The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred while a trailer was attached. The contact stated that his family was inside the vehicle during the failure. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with fuel system failure. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.
NHTSA complaint #11652307 — an unverified report by a vehicle owner.
at 148,000 milesEureka, MT
STEERING
The contact owns a 2018 Ford F-250. The contact stated while driving 75 MPH, the steering wheel seized with several unknown warning lights illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was restarted; however, the failure recurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
NHTSA complaint #11645244 — an unverified report by a vehicle owner.
Mequon, WI
UNKNOWN OR OTHER
Ford recall 18N03 was preformed in 2022. Now in 2024/2025 passenger front door will not latch during freezing temperatures.
NHTSA complaint #11643404 — an unverified report by a vehicle owner.
at 80,000 milesHumble, TX
ENGINE
The contact owns a 2018 Ford F-250. The contact stated that the vehicle failed to start. There was no warning light illuminated before the failure. The contact was unsure if the vehicle was towed or taken to the local dealer, where it was diagnosed and determined that there was rust in the engine. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 80,000.
NHTSA complaint #11636103 — an unverified report by a vehicle owner.
at 100,000 milesTomball, TX
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford- F-250. The contact stated while driving at approximately 65 MPH, there was an abnormal sound and the "Vehicle Powering Down" message was displayed on the instrument panel; the vehicle lost automotive power and the vehicle failed to return to normal operation. No warning light was illuminated. The vehicle was not drivable and was towed to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 100,000.
NHTSA complaint #11634948 — an unverified report by a vehicle owner.
Watertown, TN
STEERING
I PURCHASED THE TRUCK NEW, AND IT HAS NEVER EXPERIENCED THE DEATH WOBBLE UNTIL DEC.25, 2024. THE TRUCK NOW HAS ONLY 45K MILES ON IT. I WAS DRIVING ON THE INTERSTATE AND HIT A ROUGH PATCH IN THE ROAD AT 70 MPH, AND THE TRUCK BEGAN TO VIBREATE AND SHAKING, MY SON WAS IN THE VEHICLE BEHIND ME AND SAID IT LOOKED LIKE THE CAB WAS GOING TO FALL OFF IT WAS SHAKING SO BAD. i HAVE TAKEN THE TRUCK TO TWO RIVERS FORD DEALERSHIP TO CHECK OUT THE ISSUE. I JUST WANTED TO REPORT IT AS WELL SO THERE IS A RECORD OF THE ISSUE.
NHTSA complaint #11633123 — an unverified report by a vehicle owner.
Watertown, TN
SUSPENSION
I PURCHASED THE TRUCK NEW, AND IT HAS NEVER EXPERIENCED THE DEATH WOBBLE UNTIL DEC.25, 2024. THE TRUCK NOW HAS ONLY 45K MILES ON IT. I WAS DRIVING ON THE INTERSTATE AND HIT A ROUGH PATCH IN THE ROAD AT 70 MPH, AND THE TRUCK BEGAN TO VIBREATE AND SHAKING, MY SON WAS IN THE VEHICLE BEHIND ME AND SAID IT LOOKED LIKE THE CAB WAS GOING TO FALL OFF IT WAS SHAKING SO BAD. i HAVE TAKEN THE TRUCK TO TWO RIVERS FORD DEALERSHIP TO CHECK OUT THE ISSUE. I JUST WANTED TO REPORT IT AS WELL SO THERE IS A RECORD OF THE ISSUE.
NHTSA complaint #11633123 — an unverified report by a vehicle owner.
Lake Charles, LA
STEERING
The contact owns a 2018 Ford F-250. The contact stated that while driving at various speeds and driver over a bump in the roadway, the front end of the vehicle was shaking violently. The contact slowed down to 10 MPH and restarted the vehicle. There were no warning lights illuminated. The contact added aftermarket stabilizers to the front end. The vehicle was towed to the local dealer, who informed him the failure was due to the death wobble and there was no fix for the issue. The vehicle was not diagnosed or repaired. While driving 70-75 MPH, the vehicle shook violently. The vehicle became uncontrollable, and the contact decelerated to 20 MPH. The manufacturer was contacted, who referred the contact to the NHTSA hotline. The failure mileage was unknown.
NHTSA complaint #11627179 — an unverified report by a vehicle owner.
Lake Charles, LA
SUSPENSION
The contact owns a 2018 Ford F-250. The contact stated that while driving at various speeds and driver over a bump in the roadway, the front end of the vehicle was shaking violently. The contact slowed down to 10 MPH and restarted the vehicle. There were no warning lights illuminated. The contact added aftermarket stabilizers to the front end. The vehicle was towed to the local dealer, who informed him the failure was due to the death wobble and there was no fix for the issue. The vehicle was not diagnosed or repaired. While driving 70-75 MPH, the vehicle shook violently. The vehicle became uncontrollable, and the contact decelerated to 20 MPH. The manufacturer was contacted, who referred the contact to the NHTSA hotline. The failure mileage was unknown.
NHTSA complaint #11627179 — an unverified report by a vehicle owner.
Peoria, AZ
UNKNOWN OR OTHER
My sunroof is broken and in operatable, and the glass will not close all the way keeping the inside of the vehicle open to the elements. The noise is also very loud when traveling on the freeways. Ford quoted me $5000 to repair the system. The service advisor told me the Ford went with a different manufacturer because the parts kept braking from the old manufacturer. The advisor also told me that they would need to replace everything from the motor, tracks, etc., because of their change in manufacturing. If Ford knows that the parts are defective, why isn't there already a recall on this system?
NHTSA complaint #11625122 — an unverified report by a vehicle owner.
Plano, TX
UNKNOWN OR OTHER
The lug nuts have decorative caps that are easily damaged during ordinary maintenance. Once damaged, the nuts cannot be properly torqued. This puts proper tightening at risk. This then increases the result of the nuts loosening, falling off, and losing control of the vehicle.
NHTSA complaint #11624019 — an unverified report by a vehicle owner.