2021 Ford F-250 SD problems

STRUCTURE:BODY

Cab trim is coming off vehicle, causing likelihood of vehicle getting water inside the body/ structure of the vehicle, which can lead to degradation and loss of structural integrity during a collision.

NHTSA complaint #11755557 — an unverified report by a vehicle owner.

STEERING

While driving the vehicle, the steering column released all of the bearings, allowing for the steering column to move up and down and in and out freely, making it unknown if the steering would follow which way the steering wheel was turned. I reached out to our personal mechanic in regards to this, and had to pay out of pocket. Originally, I thought it was a failed part, but after research, it was brought to my attention of recall 25S94, which my truck did not qualify for. I replace the part at my expense, even though, at this time, the vehicle was only 3 years old. No failure signs appeared.

NHTSA complaint #11754435 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact stated that while driving 55 MPH, the engine warning light illuminated and the message "LIMP Mode in 34 Miles" was displayed. The dealer was contacted. The vehicle was diagnosed with a diesel emission fuel injector failure. The contact associated the failure with NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the VIN was not included. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

NHTSA complaint #11751901 — an unverified report by a vehicle owner.

POWER TRAIN

This is a follow-up to my original complaint #XXX, filed XXX, regarding the failure of the 10R140 10-speed automatic transmission in my 2021 Ford F-250 Super Duty (VIN: [XXX]). The transmission began exhibiting symptoms of gear slipping, jerking, delayed and harsh shifting, and pinging from the torque converter around 100,000 miles. These symptoms progressively worsened until the transmission suffered a catastrophic internal failure. As documented in the attached Sid Dillon Ford repair order, an authorized Ford dealer found metal contamination in the transmission fluid and confirmed that a complete transmission replacement was required. The attached Friesen Ford repair order also shows that harsh engagements were present and that a transmission flush failed to resolve the issue. I have also attached a sworn statement from [XXX], an independent automotive technician who has serviced vehicles for my family for several years. In his sworn statement, he confirms that these 10R140 transmissions have known serious ongoing issues and that many mechanics avoid working on them due to these problems. Ford Motor Company was provided with the above repair records and the sworn statement but has denied any responsibility or reimbursement for the transmission failure. The failure created a serious safety risk due to the sudden loss of propulsion while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11750552 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available.The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the manufacturer nor the dealer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11748757 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11747789 — an unverified report by a vehicle owner.

ENGINE

I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11747789 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I took a functional vehicle to Swant Graber Ford in Barron, WI in on [XXX] for Recall 24S78 and since then I have had numerous vehicle issues involving the PCM that they flashed. I have up to 16 different codes when the check engine light comes on including numerous communication U-codes indicating faulty software download causing no run/no start problems along with severe safety concerns while driving. I returned the vehicle to Swant Graber today July 1, 2026 after 2 weeks being this was their earliest appointment availability. They then deleted the codes and told me to drive it until there is more issues which is a severe safety concern considering the condition of the PCM of this vehicle they returned to now which is unfunctional and not road worthy INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11747789 — an unverified report by a vehicle owner.

VISIBILITY

The contact owns a 2021 Ford F-250. The contact stated that upon routine State Inspection at the local authorized dealer, the horn and the air bags failed to operate as intended. Upon further inspection, corrosion was found on the body control module from water leaking into the unit. The contact stated that the front passenger’s side windshield was loose, and pressure was applied, possibly causing the water to leak into the unit. The vehicle was not repaired because the VIN was not included in NHTSA Campaign Number: 21V090000 (Visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA complaint #11746498 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11742079 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-150. The contact stated while driving at 60 MPH, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the engine seized. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. The independent mechanic diagnosed the vehicle with metal shavings on the fuel injectors. The contact was informed that the fuel system and fuel injectors needed to be replaced. The vehicle was not repaired. The contact was informed of the recall, NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The vehicle was towed to the dealer where it was diagnosed with a failed high pressure fuel pump. The contact was informed that the high pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed of a gasoline odor in the fuel system. The contact was informed that the repair was not covered under the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to take the vehicle to the dealer for diagnostic testing. The manufacturer was informed that the dealer denied the repair. The failure mileage was approximately 124,000.

NHTSA complaint #11739540 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to the dealer where a fuel injector was replaced; however, the failure persisted. The vehicle experienced reduced engine power, decelerated and was towed back to the dealer. The vehicle was diagnosed with a failure of the CP4 high-pressure fuel injection pump. The vehicle was not repaired. The approximate failure mileage was 115,000.

NHTSA complaint #11733105 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Back up camera will show a black screen about 1-2 times a month. Have to turn the truck off and restart to get the camera to work again

NHTSA complaint #11730004 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back window has dropped 1/4 to 1/2 inch to the right. and is not in alignment. Safety concern that window could fall out or pop out during accident. No reason for window to just drop. Believe not installed correctly or sealants have failed cause of defect and window to drop and separate molding down to become detached right side. See pictures attached.

NHTSA complaint #11726718 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The secondary fuel filter is leaking and Ford has told me my vehicle was manufactured 1 month too early and doesn’t qualify for a previous recall…They know about the secondary fuel filter housing cracking and being an issue!

NHTSA complaint #11726273 — an unverified report by a vehicle owner.

POWER TRAIN

Transmission has shifting issues. Sometimes is don't down shift below 4th gear and when in an intersection truck barley moves then it shifts hard and can move . It also is constantly shifting between gears. It will shift form 10th to 5yh while driving.

NHTSA complaint #11725744 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact owns a 2021 Ford F-250. The contact stated that while the vehicle was at the local dealer, it was determined that the heat shield was rubbing on the drive shaft. There was damage to the drive shaft. The dealer informed the contact about NHTSA Campaign Number: 16V778000 (Fuel System, Diesel). No warning lights were illuminated. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The manufacturer suggested that the receipts be kept as records for possible recalls. The failure mileage was approximately 37,000.

NHTSA complaint #11725793 — an unverified report by a vehicle owner.

FUEL SYSTEM, DIESEL

The contact called on behalf of the owner of a 2021 Ford F-250. The owner received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at 45 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The vehicle failed to restart and was towed to Grumpy's Diesel Service. The mechanic sent a fuel sample to a testing company, and it was confirmed that there was no water contamination. The mechanic diagnosed that the high-pressure fuel pump had exploded. The mechanic replaced the high-pressure fuel pump and fuel rails, and a decontamination kit was installed. The vehicle was repaired at the contact's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were not contacted. The failure mileage was approximately 120,000.

NHTSA complaint #11724876 — an unverified report by a vehicle owner.

ENGINE

2021 f250 with the 7.3v8. 120000 miles and lifter has failed. We believe that we caught it early enough to where we have no more issues other than this. After reading up I have noticed where there has been several other customers with same issue on this engine. I run several f350 pickups with our business and have been very pleased and bought this pickup to run around in and keep from driving the work trucks. I would like to think that this should not be an issue with this amount of miles. I hope ford steps up and fixes this issue

NHTSA complaint #11722234 — an unverified report by a vehicle owner.

POWER TRAIN

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

NHTSA complaint #11720881 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

NHTSA complaint #11720881 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

This vehicle is subject to two open safety recalls for which no repair remedy is currently available from the manufacturer: 1. Recall 24V957 (24S78) Dec 20, 2024 involves the high-pressure fuel pump and powertrain control system. The recall states the fuel pump may fail and cause extended cranking/no start or loss of motive power while driving. Loss of motive power while in traffic or while towing increases the risk of a crash. The manufacturer has stated that parts and/or software are not available to repair this defect. The vehicle is regularly used for towing a recreational trailer, which increases the safety risk if loss of power occurs during operation, especially at highway speeds or while merging. 2. Recall 25V686 (25SA8) Oct 10, 2025 involves the 360-degree/rear-view camera system. The recall states that the rear camera image may become dark in certain reversing situations when front and side cameras are exposed to significantly more light than the rear camera. Reduced visibility while reversing increases crash risk, particularly when maneuvering a large pickup truck. The manufacturer has acknowledged both recalls but has not provided a repair remedy within a reasonable timeframe. The powertrain-related recall has remained unresolved for an extended period. The vehicle has not been repaired because the manufacturer states parts/software are unavailable. At this time, the defect conditions have not resulted in a confirmed failure event, but the vehicle continues to be operated with open safety recalls that cannot be remedied. The safety risk remains present due to lack of available repair. Due to the prolonged unavailability of a repair remedy for a recall involving potential loss of motive power, I am unable to safely use the vehicle for its intended purpose of towing, as doing so would increase the risk of a crash if the defect occurs.

NHTSA complaint #11720881 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving on I-77 WV Turnpike when suddenly my moon roof shattered. No other vehicles were around and no overpasses in sight. When I pulled over, the glass was raised as if the blowout came from inside the vehicle. It sounded like a gunshot went off inside my truck. Vehicle has been repaired. Replacement glass was $1,800.00

NHTSA complaint #11719078 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA complaint #11719177 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Front camera malfunctions and goes black and stops working. Ford refuses to acknowledge this issues and prevents forward collision alert system from working. The refuse to fix the issue or look into a recall.

NHTSA complaint #11718198 — an unverified report by a vehicle owner.