FaultScore

Ford Taurus driver assist problems

131 of the 23,971 complaints filed about the Ford Taurus are about the driver-assist systems — 1% of everything owners reported. The worst model year for it is 2015.

131

Complaints

1%

Share of all complaints

7

Crashes

0

Fires

Driver Assist & Collision Avoidance complaints by model year

2001 Taurus 2 1.5%
2002 Taurus 1 0.8%

Median failure at 24,500 miles

2005 Taurus 1 0.8%
2008 Taurus 1 0.8%
2009 Taurus 1 0.8%

Median failure at 83,000 miles

2010 Taurus 1 0.8%
2011 Taurus 2 1.5%

Median failure at 60,000 miles

2012 Taurus 2 1.5%
2013 Taurus 10 7.6%

Median failure at 111,500 miles

2014 Taurus 8 6.1%

Median failure at 117,500 miles

2015 Taurus 56 42.7%

Median failure at 91,000 miles

2016 Taurus 26 19.8%

Median failure at 60,000 miles

2017 Taurus 2 1.5%

Median failure at 75,000 miles

2018 Taurus 10 7.6%

Median failure at 65,000 miles

2019 Taurus 8 6.1%

Median failure at 69,000 miles

What owners said

2015 Ford Taurus at 69,000 miles Garner, NC

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

NHTSA complaint #11757942 — an unverified report by a vehicle owner.

2019 Ford Taurus at 119,000 miles Santa Fe, NM

BACK OVER PREVENTION

The contact owns a 2019 Ford Taurus. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

NHTSA complaint #11757512 — an unverified report by a vehicle owner.

2015 Ford Taurus Attleboro, MA

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.

NHTSA complaint #11757016 — an unverified report by a vehicle owner.

2015 Ford Taurus at 110,000 miles Bunker Hill, WV

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11756794 — an unverified report by a vehicle owner.

2015 Ford Taurus at 80,000 miles Memphis, TN

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11755931 — an unverified report by a vehicle owner.

2015 Ford Taurus at 92,000 miles Somerset, MA

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera flashed on and off. The vehicle was taken to the dealer and was inspected, and the contact was informed that the rear-view camera did not need to be replaced. The contact was informed that the rear-view camera was not replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

NHTSA complaint #11755316 — an unverified report by a vehicle owner.

2015 Ford Taurus at 30,000 miles Mcgregor, TX

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11754753 — an unverified report by a vehicle owner.

2015 Ford Taurus at 120,000 miles Memphis, TN Crash

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera went blank, and the vehicle crashed into a fence. The contact stated that the trunk was dented, and the rear-view camera was damaged. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA complaint #11753702 — an unverified report by a vehicle owner.

2019 Ford Taurus Los Altos, CA

BACK OVER PREVENTION

See attached document for complaint.

NHTSA complaint #11752186 — an unverified report by a vehicle owner.

2014 Ford Taurus Pineville, NC

BACK OVER PREVENTION: WARNINGS

My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car while backing up, increasing the risk of hitting a person, child, or parked object—especially in tight spaces, at low speeds, or when visibility is limited (night, rain, or glare). I’m requesting inspection and corrective action to ensure the camera feed is properly oriented and reliable before the vehicle is used for reversing maneuvers.

NHTSA complaint #11750746 — an unverified report by a vehicle owner.

2015 Ford Taurus River Falls, WI

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the parts had not yet been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11750580 — an unverified report by a vehicle owner.

2015 Ford Taurus Statesboro, GA

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11750656 — an unverified report by a vehicle owner.

2016 Ford Taurus Bridgeport, WV

BACK OVER PREVENTION

The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.

NHTSA complaint #11750232 — an unverified report by a vehicle owner.

2015 Ford Taurus Fort Mill, SC

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the rearview camera image was blank or inverted while reversing. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. Additionally, the contact stated that while driving at various speeds, the vehicle experienced hesitation and jerking upon acceleration. The failure caused the vehicle to lose speed and the engine to shut off. The vehicle recently failed to restart. The vehicle was towed to an independent mechanic shop and a dealer following near-miss accidents. The manufacturer was not yet notified of the powertrain failure, and the vehicle was not repaired. The failure mileage was unknown.

NHTSA complaint #11749313 — an unverified report by a vehicle owner.

2015 Ford Taurus at 90,000 miles Caroline Shores, NC Crash

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image, causing the vehicle to bump into another vehicle on one occasion. No injuries or damages were reported. Several dealers were contacted about the failure and informed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.

NHTSA complaint #11749152 — an unverified report by a vehicle owner.

2015 Ford Taurus Leavenworth, KS

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received a notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera displayed a blank image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera display had failed and needed to be replaced; however, the contact was informed that the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA complaint #11748801 — an unverified report by a vehicle owner.

2016 Ford Taurus at 60,000 miles Dayton, OH

BACK OVER PREVENTION

The contact's wife owns a 2016 Ford Taurus. The contact's wife was notified of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R) on several occasions, the rearview camera displayed a blank image intermittently and eventually became inoperable. The vehicle was taken to a dealer, where it was diagnosed that the rearview camera had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11748795 — an unverified report by a vehicle owner.

2015 Ford Taurus Albany, GA

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed an upside-down and unclear image. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

NHTSA complaint #11747501 — an unverified report by a vehicle owner.

2015 Ford Taurus at 150,000 miles Howell, MI

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a blank image. The vehicle was not repaired. The approximate failure mileage was 150,000.

NHTSA complaint #11746446 — an unverified report by a vehicle owner.

2015 Ford Taurus at 60,000 miles Muncie, IN

BACK OVER PREVENTION

The contact owns a 2015 Ford Taurus. The contact stated while reversing at an undisclosed speed, the rear-view camera was intermittently inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

NHTSA complaint #11746228 — an unverified report by a vehicle owner.

Other Ford Taurus problems