137 of the
23,982 complaints filed about the Ford Taurus
are about the driver-assist systems —
100% of everything owners reported.
The worst model year for it is 2015.
137
Complaints
100%
Share of all complaints
7
Crashes
0
Fires
Driver Assist & Collision Avoidance complaints by model year
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera image was distorted and inverted. The dealer was contacted and provided an estimate for the repair; however, the contact declined the repair due to the cost. The contact later received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer, Ford Motor Company, was notified of the failure by phone in 2024 and informed the contact that the VIN was not under recall. The contact recently called the manufacturer and was informed that parts were not yet available. The failure mileage was approximately 125,000.
NHTSA complaint #11763601 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a distorted image. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 90,000.
NHTSA complaint #11763433 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the back-over prevention camera screen displayed an image that immediately turned upside down and then switched to a black screen. The cause of the failure was not yet determined. The contact previously received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the vehicle had experienced the failure listed in the recall, but parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 91,000.
NHTSA complaint #11762186 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing or while driving forward, the rearview camera displayed a blank image or an upside-down image, with the message "Please Contact the Dealer" displayed. The contact stated that the dealer replaced the radio three times; however, the failure persisted. The contact had received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.
NHTSA complaint #11761901 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rear-view camera displayed an inverted, distorted, or blank image. The message "Rear-view Camera Unavailable" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11759637 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Taurus. The contact stated that while entering the vehicle, the passenger’s side B-pillar trim had detached. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V611000 (Structure). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. An appointment was scheduled by the manufacturer to another local dealer, Gengras Ford Service (225 New Britain Ave, Plainville, CT 06062), where the dealer requested to keep the vehicle overnight to inspect, but the vehicle was not diagnosed or repaired. The dealer declined to provide a loaner vehicle. The manufacturer was contacted and opened a ticket. The approximate failure mileage was 50,000.
NHTSA complaint #11758543 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The dealer was contacted and confirmed that parts were available; however, the contact was advised to pay out-of-pocket for the part and the repair, with a potential reimbursement provided later. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.
NHTSA complaint #11757942 — an unverified report by a vehicle owner.
The contact owns a 2019 Ford Taurus. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.
NHTSA complaint #11757512 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally while shifted in reverse(R), the rearview camera failed to display a clear image. No warning light was illuminated. In addition, the contact stated that the failure worsened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
NHTSA complaint #11757016 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was contacted and confirmed that the recall repair could not be completed because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
NHTSA complaint #11756794 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen, or the message “Rear-view Camera not Available” was displayed. The contact associated the failure with NHTSA Campaign Number: 25V695000 (Back Over Prevention). The VIN was included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
NHTSA complaint #11755931 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera flashed on and off. The vehicle was taken to the dealer and was inspected, and the contact was informed that the rear-view camera did not need to be replaced. The contact was informed that the rear-view camera was not replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
NHTSA complaint #11755316 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11754753 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact stated that while reversing, the rear-view camera went blank, and the vehicle crashed into a fence. The contact stated that the trunk was dented, and the rear-view camera was damaged. The dealer was made aware of the failure, and the contact was informed that parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a persistent failure. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11753702 — an unverified report by a vehicle owner.
My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car while backing up, increasing the risk of hitting a person, child, or parked object—especially in tight spaces, at low speeds, or when visibility is limited (night, rain, or glare). I’m requesting inspection and corrective action to ensure the camera feed is properly oriented and reliable before the vehicle is used for reversing maneuvers.
NHTSA complaint #11750746 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the parts had not yet been received. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11750580 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera displayed a blank or distorted image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11750656 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Taurus. The contact received notifications of NHTSA Campaign Numbers: 25V611000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and an appointment was scheduled with the understanding that parts had been ordered; however, while contacting the dealer a second time, it was confirmed that parts were not yet available. The manufacturer was not made aware of the issues. The contact had not experienced a failure.
NHTSA complaint #11750232 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Taurus. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was unavailable. The contact stated that the rearview camera image was blank or inverted while reversing. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. Additionally, the contact stated that while driving at various speeds, the vehicle experienced hesitation and jerking upon acceleration. The failure caused the vehicle to lose speed and the engine to shut off. The vehicle recently failed to restart. The vehicle was towed to an independent mechanic shop and a dealer following near-miss accidents. The manufacturer was not yet notified of the powertrain failure, and the vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11749313 — an unverified report by a vehicle owner.