FaultScore

FaultScore report

2001 Ford Taurus problems

Owners have filed 1,264 complaints about the 2001 Ford Taurus with NHTSA between 2000 and 2025. The largest single group is the suspension. Across this model's run it ranks 2 of 27 worst.

D

FaultScore 74/100

Higher is worse. Measured against the other years of the Ford Taurus.

How this is worked out

The numbers

1,264

Complaints

115

Crashes reported

18

Fires reported

79

Injuries reported

4 complaints report a death.

73,000 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 86 vs 50 Severity 88 vs 50 Early failure 25 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Ford Taurus. 50 means typical for this model; 100 means roughly double.
Severity — 88
17.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 25
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2001 compares with every other Ford Taurus

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2001 Ford Taurus

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 567 44.9%

9 crashes, 0 fires · median 71,000 mi

17 crashes, 1 fires · median 120,000 mi

Brakes 99 7.8%

17 crashes, 0 fires · median 44,000 mi

3 crashes, 2 fires · median 74,664 mi

Airbags 66 5.2%

46 crashes, 0 fires · median 70,000 mi

4 crashes, 0 fires · median 86,000 mi

0 crashes, 1 fires · median 74,000 mi

Median failure at 104,611 miles

0 crashes, 6 fires · median 59,737 mi

Tires 36 2.8%

2 crashes, 0 fires · median 43,000 mi

Lights 32 2.5%

2 crashes, 0 fires · median 99,000 mi

Seat Belts 24 1.9%

6 crashes, 0 fires · median 70,550 mi

2 crashes, 2 fires · median 121,851 mi

Steering 24 1.9%

0 crashes, 5 fires · median 43,700 mi

Median failure at 68,275 miles

Other & Unspecified 9 0.7%

Median failure at 42,000 miles

Equipment & Accessories 9 0.7%

0 crashes, 1 fires · median 22,800 mi

Wheels 7 0.6%

3 crashes, 0 fires · median 78,300 mi

Seats 5 0.4%

2 crashes, 0 fires · median 99,000 mi

Child Seats 2 0.2%
Driver Assist & Collision Avoidance 2 0.2%

2 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Coil Springs 217 38.0%
Rear 102 17.9%
Coil Springs 73 12.8%
Springs 68 11.9%
Front 37 6.5%
Frontal 33 5.8%
Automatic Transmission 27 4.7%
Pedals AND Linkages 14 2.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 1.0%
1,000 – 9,999 miles 11 1.3%
10,000 – 24,999 miles 42 5.1%
25,000 – 49,999 miles 167 20.1%
50,000 – 74,999 miles 203 24.5%
75,000 – 99,999 miles 170 20.5%
100,000 – 149,999 miles 172 20.7%
150,000+ miles 56 6.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2000 peak 36 Apr 2025

NHTSA investigations into the 2001 Ford Taurus

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE12033 Opened 24 Oct 2012 Closed 26 Jun 2013 VEHICLE SPEED CONTROL:CABLES

Speed control cable damage

On June 21, 2013, Ford initiated Customer Satisfaction Program 13B04 to address a concern with Speed Control Cable damage in certain model year (MY) 2000 through 2003 Taurus and Sable vehicles equipped with 3.0L 4V Duratec engines and built at the Chicago assembly plant.In the dealer letter for the program, Ford indicates that the Speed Control Cables on affected vehicles may be susceptible to damage or becoming partially disconnected during under hood vehicle maintenance (e.g., replacing a battery or changing the air filter) and that a damaged Speed Control Cable could interfere with the thro...

EA06002 Opened 24 Jan 2006 Closed 5 Feb 2007 SUSPENSION:REAR

REAR COIL SPRING FRACTURE

ODI'S ANALYSIS IDENTIFIED A HIGH COMPLAINT RATE FOR THE REAR COIL SPRINGS IN THE SALT BELT STATES (APPROXIMATELY 250 PER 100,000 VEHICLES).APPROXIMATELY 59 PERCENT OF THE COMPLAINTS ALLEGED THAT THE COIL SPRING FAILURE CAUSED DAMAGE TO THE ADJACENT REAR TIRE, WITH ABOUT HALF OF THESE (30 PERCENT OF TOTAL COMPLAINTS) ALLEGING THAT THE DAMAGE RESULTED IN AIR LOSS.BECAUSE AIR LOSS FROM A REAR TIRE CAN RESULT IN CHANGES IN VEHICLE HANDLING CHARACTERISTICS, ODI EXAMINED FIELD DATA, TEST DATA AND INTERVIEWED CONSUMERS TO ASSESS THE SAFETY CONSEQUENCES OF SUCH FAILURES IN THE SUBJECT VEHICLE POPULATI...

PE05054 Opened 27 Sep 2005 Closed 24 Jan 2006 SUSPENSION:REAR:SPRINGS:COIL SPRINGS

REAR COIL SPRING FRACTURE

THE OFFICE OF DEFECT INVESTIGATION (ODI) OPENED PRELIMINARY EVALUATION, PE05-054, BASED ON 131 VEHICLE OWNER QUESTIONNAIRES RELATED TO ALLEGED REAR COIL SPRING FRACTURES.SINCE OPENING THE INVESTIGATION THERE HAVE BEEN AN ADDITIONAL SIXTY-THREE (63) COMPLAINTS ALLEGING REAR COIL SPRING FRACTURE.AN ANALYSIS OF THE VEHICLE OWNER QUESTIONNAIRES (VOQS) SUBMITTED TO ODI REVEALS THAT 42% OF THE COMPLAINANTS ALLEGE THAT THE ADJACENT TIRE WAS PUNCTURED AS RESULT OF A REAR COIL SPRING FRACTURE. ADDITIONALLY, AN ANALYSIS OF THE COMPLAINT DATA RECEIVED BY ODI FROM FORD REVEALS THE FOLLOWING: THERE WERE A...

RP03001 Opened 31 Oct 2003 Closed 23 Mar 2004 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

BRAKE/ACCELERATOR PEDAL APPLICATION

MS. RODMAN REPORTED THAT AFTER HER VEHICLE WAS INSPECTED FOR THE RECALL, HER MOTHER EXPERIENCED A SUDDEN ACCELERATION AND CRASHED THE SABLE INTO A LIGHT POLE.PREVIOUSLY NHTSA HAD CONDUCTED AN INVESTIGATION FOR THIS ISSUE (PE02-035) THAT RESULTED IN THE RECALL (02V-266) OF 369,000 MY 2000-2002 TAURUS AND SABLE VEHICLES EQUIPPED WITH ADJUSTABLE BRAKE AND ACCELERATOR PEDALS TO INSURE THAT THE SEPARATION BETWEEN THE PEDALS WAS AT LEAST 50MM..A REVIEW OF ODI'S DATABASE FOR COMPLAINTS REGARDING RECALL 02V-266 DID NOT IDENTIFY ANY RECALL REMEDY COMPLAINTS OTHER THAN THE PETITIONER'S.MS. RODMAN?S VEHI...

RQ03008 Opened 23 Oct 2003 Closed 5 Mar 2004 EXTERIOR LIGHTING:BRAKE LIGHTS

BRAKE LIGHT SWITCH FAILURE

FORD CONDUCTED A RECALL IN MARCH, 2001 TO CORRECT A DEFECT AFFECTING THE BRAKE LIGHT SWITCH IN MY 2000 THROUGH EARLY-2001 TAURUS AND SABLE VEHICLES EQUIPPED WITH POWER ADJUSTABLE PEDALS (RECALL 01V-078).RQ03-008 WAS OPENED TO INVESTIGATE COMPLAINTS CONCERNING THE REMEDY AND SCOPE OF 01V-078.ODI'S ANALYSIS IDENTIFIED CONCERNS WITH POST-REPAIR FAILURES IN RECALLED VEHICLES,FAILURES IN MY 2001-02 VEHICLES WITH ADJUSTABLE PEDALS THAT WERE NOT INCLUDED IN RECALL 01V-078, AND FAILURES IN MY 2000 VEHICLES WITH FIXED PEDALS.(NOTE: THE MANUFACTURER FAILURE DATA IN THIS RESUME INCLUDES ALL CRASHES AND I...

EA03010 Opened 2 Jul 2003 Closed 23 Jun 2004 AIR BAGS:FRONTAL

FRONTAL AIR BAG NON-DEPLOYMENT IN CRASH

THIS INVESTIGATION IDENTIFIED A TOTAL OF 427 REPORTS ALLEGING NON-DEPLOYMENT OF THE FRONTAL AIR BAGS.OF THE 427 REPORTS, TWO INCIDENTS (FATAL CRASHES) HAVE BEEN IDENTIFIED AS SEVERE FRONTAL CRASHES IN WHICH THE FRONTAL AIR BAGS DID NOT DEPLOY.A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED...

PE03002 Opened 6 Jan 2003 Closed 2 Jul 2003 AIR BAGS:FRONTAL

FRONTAL AIR BAG NON-DEPLOYMENT IN CRASH

FORD MOTOR COMPANY HAS IDENTIFIED 260 REPORTS ALLEGING FRONTAL AIR BAG NON-DEPLOYMENT FOR ANY (SEVERITY) FRONTAL OR NEAR-FRONTAL CRASH ON MODEL YEAR 2000-2001 FORD TAURUS AND MERCURY SABLE VEHICLES.ADDITIONAL CRASH REPORTS ARE CONTAINED IN NHTSA'S FATALITY ANALYSIS REPORTING SYSTEM (FARS) DATABASE.THE SINGLE ODI REPORT LISTED IN THE REPORT SUMMARY IS NHTSA'S SPECIAL CRASH INVESTIGATION'S CASE NO. CA00-020 THAT INVOLVED A HIGH-SPEED CRASH NON-DEPLOYMENT INVOLVING A DRIVER FATALITY AND FRONT PASSENGER INJURY.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA03-010) AND...

PE02035 Opened 15 Mar 2002 Closed 22 Oct 2002 SERVICE BRAKES, HYDRAULIC

BRAKE/ACCEL PEDAL SEPARATION

Recalls on the 2001 Ford Taurus

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

16E026000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, BrakeBest MKD765, and Prostop Platinum PGD598. These brake pads, manufactured October 1, 2014, to October 31, 2015 are intended for use on 2001-2007 Ford Taurus, 2001-2005 Mercury Sable, 1995-1999 Ford Taurus SHO, 1995-2002 Lincoln Continental, and 1993-1998 Lincoln Mark VIII vehicles. The brake pad shim may shift out of position causing the shim to contact the brake disc resulting in damage to the disc.

Risk: A damaged or broken brake disc may reduce a vehicle's braking power, increasing the risk of a crash.

04V332000

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, THE FRONT COIL SPRINGS COULD FRACTURE DUE TO CORROSION ASSOCIATED WITH SALT USED ON THE ROADWAYS DURING THE WINTER. A FRACTURED SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Risk: IF THIS OCCURS, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH COULD RESULT IN A CRASH.

04V106000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD TO A CRASH.

Risk: IN ADDITION, IF THE SWITCH AND/OR ASSOCIATED WIRING FAIL IN THE OPEN POSITION, THE BRAKE LIGHTS WILL NOT ACTUATE AND THE DRIVER WILL NOT BE ABLE TO SHIFT THE VEHICLE OUT OF "PARK" IF THEY FAIL IN THE CLOSED POSITION, THE BRAKE LIGHTS WILL REMAIN ON, WHICH WILL NOT ALLOW THE SPEED CONTROL TO BE ACTIVATED. THIS COULD ALSO CAUSE THE BATTERY TO DISCHARGE.

02V266000

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

Risk: THIS COULD RESULT IN A CUSTOMER EXPERIENCING AN "UNINTENDED VEHICLE SPEED INCREASE" OR A PERCEIVED "UNABLE TO STOP" CONDITION.

01V258000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.

Risk: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.

01V144000

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

VEHICLE DESCRIPTION: PASSENGER CARS. THE SEAT BELT BUCKLE TONGUE MAY NOT FULLY EJECT FROM THE BUCKLE ASSEMBLY WHEN THE RELEASE BUTTON IS PUSHED SLOWLY. THIS CONDITION COULD ALSO RESULT IN A PARTIAL LATCH OF THE TONGUE IN THE BUCKLE.

Risk: IN THE EVENT OF A VEHICLE CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.

01V078000

EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PEDALS. IF THE GREASE FROM THE ADJUSTABLE PEDAL ASSEMBLY ENTERS THE STOP LAMP SWITCH, IT CAN CONTAMINATE THE CONTACTS LEADING TO CARBON BUILD UP, AND POTENTIALLY, A SHORT CIRCUIT.

Risk: A SHORT CIRCUIT COULD LEAD TO EITHER THE BRAKE LAMPS STAYING ON, OR TO A LOSS OF BRAKE LAMP FUNCTION, INCREASING THE RISK OF A CRASH.

01V048000

EXTERIOR LIGHTING:BACK UP LIGHTS

VEHICLE DESCRIPTION: PASSENGER SEDANS WITH FACTORY OR DEALER-INSTALLED DECK LID SPOILERS WITH LED CENTER HIGH MOUNTED STOP LAMPS (CHMSL). VEHICLES PRODUCED WITH SPOILERS WERE MANUFACTURED FROM MARCH 1 THROUGH OCTOBER 31, 2000; AND VEHICLES WITH SPOILERS INSTALLED BY DEALERS WERE MANUFACTURED FROM JANUARY 1 THOROUGH DECEMBER 30, 2000. WITH THE IGNITION SWITCH IN THE START OR RUN POSITIONS AND THE HAZARD WARNING LIGHTS OPERATING, THE CHMSL CAN ILLUMINATE (AT REDUCED INTENSITY) EVEN THOUGH THE SERVICE BRAKES HAVE NOT BEEN APPLIED. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ALSO, IN SOME CASES THE VEHICLE BRAKE-SHIFT INTERLOCK WOULD NOT FUNCTION PROPERLY, ALLOWING THE SHIFT LEVER TO BE MOVED FROM PARK WITHOUT APPLYING THE BRAKE.

Risk: UNDER THE REQUIREMENTS OF THE STANDARD, THE CHMSL SHALL BE ACTIVATED ONLY UPON APPPLICATION OF THE SERVICE BRAKES. ALSO, THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH, IF THE SHIFT LEVER CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2004252 59,758 units in Canada

Suspension

On certain vehicles, the front coil springs may fracture when operated in high corrosion areas (where salt is used on the roadways in winter). The potential for corrosion causing a spring to fracture increases with the number of kilometres and years in service on the vehicle. A fractured spring could move past the spring seat and contact a front tire causing a rupture resulting in a rapid air loss. Correction: For vehicles sold in or are currently registered in the provinces of Ontario, Quebec, New Brunswick, Prince Edward Island, Nova Scotia, Newfoundland and Labrador, dealers will install protective spring shields as specified in recall campaign 04S17. In addition, Ford will notify nationwide all 1999 to 2001 Taurus and Sable owners of a Customer Satisfaction Program 04M04 in which Ford will provide additional repair coverage for replacement of fractured front coil springs for a period of 10 years from the original date of sale of the vehicle, or up to 240 000 kilometres, whichever occurs first.

Recall 2004092 70,813 units in Canada

Lights And Instruments

On certain vehicles, a malfunctioning stop lamp switch and/or associated wiring may render the stop lamps inoperable or cause them to stay on all the time. If the switch and/or wiring fail in the open position, the brake lights will not activate and the driver will not be able to shift the vehicle out of park. If they fail in the closed position, the brake lights will remain on, which will not allow the speed control to be activated. This could also cause the battery to discharge. Correction: Dealer will install a newly designed stop lamp switch and wire assembly.

Recall 2002187 40,145 units in Canada

Other

On certain vehicles equipped with adjustable pedals, the manufacturing process of the subject Taurus adjustable pedal assembly resulted in variability in lateral pedal spacing ranging from 41mm to 85mm. Discussions with drivers of vehicles with adjustable pedals disclosed that some were unfamiliar with the feature. Decreased brake to accelerator pedal spacing may increase the risk of simultaneous application of the brake and accelerator pedals which may cause a collision, injuries or death. Correction: Owners will be instructed as to the proper way to set the position of the pedals and to take their vehicles to a dealer to have the spacing between the brake and accelerator pedal measured. If the spacing is found to be less than 50mm, the dealer will adjust the pedals to increase the distance between them to greater than 50mm.

Recall 2001204 83,005 units in Canada

Other

Certain passenger cars, sport utility vehicles, and light and medium duty pickup trucks. A switch located in the plastic cover of the wiper motor gear case could malfunction and overheat, potentially resulting in loss of intermittent wiper function, loss of wiper park function, complete loss of wiper function, smoke or, potentially, ignition of the plastic cover material. Switch malfunction is most likely to occur when the intermittent setting of the wipers is being used, or when snow or ice obstructs the blades from returning to the "parked" position at the bottom of the windshield. Loss of visibility while driving increases the risk of a crash. Correction: Dealers will inspect the date code on the wiper motor. Motors built with the suspect time frame will have the wiper motor gear case cover replaced.

Recall 2001132 163 units in Canada

Seats And Restraints

On certain vehicles, the seat belt buckle tongue may not fully eject from the buckle assembly when the release button is pushed slowly. This condition could also result in a partial latch of the tongue in the buckle. In the event of a vehicle crash, the vehicle occupant may not be properly restrained, possibly resulting in personal injury or death. Correction: Dealers will replace the driver and right front passenger seat belt buckles.

Recall 2001067 23,561 units in Canada

Brakes

On certain vehicles, the adjustable pedal assembly may have excess grease that could potentially enter the stop lamp switch and contaminate the contacts. This could lead to a build up of carbon, and potentially a short circuit. A short circuit could either cause the stop lamps to remain on, or cause a loss of stop lamp function. Correction: Brake lamp switch will be replaced and excess grease will be wiped off the adjustable pedal assembly.

Recall 2001044 3,853 units in Canada

Lights And Instruments

Certain vehicles equipped with deck lid mounted rear spoilers do not comply with the requirements of CMVSS 108 - Lighting System and Retroreflective Devices. With the ignition key in the run or start positions, and the hazard lights turned on, the spoiler mounted centre high mounted stop lamp is activated at a reduced intensity without depressing the brake pedal. In addition, under these same circumstances, the brake-shift interlock can be circumvented. Correction: Dealers will install a jumper/resistor assembly at the spoiler.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Greensboro, NC Crash 1 injured

ENGINE

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

Greensboro, NC Crash 1 injured

LANE DEPARTURE: ASSIST

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

Greensboro, NC Crash 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

at 130,000 miles Payson, UT Crash

POWER TRAIN

TODAY, JUNE 24, 2017 AT ABOUT 1:00 PM, I WAS STOPPED AT A RED LIGHT ON A CITY STREET, WAITING FOR THE LIGHT TO TURN GREEN, TO TURN LEFT ONTO THE STATE HIGHWAY. MY FOOT WAS ON THE BRAKE PEDAL, SO I WAS NOT TOUCHING THE GAS PEDAL AT ALL. SUDDENLY, AND WITHOUT ANY WARNING, MY VEHICLE ACCELERATED WITHOUT ANY ACTION ON MY PART, AND RAPIDLY STARTED INTO THE BUSY INTERSECTION. DESPITE MY VAIN ATTEMPTS TO STOP MY VEHICLE, BY PUSHING AS HARD IS POSSIBLE ON THE BRAKE PEDAL WITH BOTH FEET, IT DIDN'T DECREASE THE ACCELERATION AT ALL. BECAUSE THE STEERING WHEEL WOULDN'T TURN, I WASN'T ABLE TO AVOID A COLLISION. I COLLIDED WITH A VAN WHICH WAS TRAVELING ON THE HIGHWAY AND GOING ABOUT 40 MILES PER HOUR THROUGH THE INTERSECTION ON THE GREEN LIGHT. ALTHOUGH THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES (WITH THE POSSIBILITY OF ONE OR BOTH VEHICLES BEING TOTALED), VERY FORTUNATELY, THERE WERE NO SUBSTANTIAL INJURIES TO THE WOMAN OR HER FOUR YOUNG CRYING CHILDREN IN THE OTHER VEHICLE, NOR TO ME. AFTER MORE THAN FIFTY YEARS OF DRIVING WITHOUT AN ACCIDENT, I WAS SHOCKED AND UPSET BY THIS, AND ALL THE PASSENGERS WERE TRAUMATIZED BY THE ACCIDENT. THE POLICE OFFICER DIDN'T GIVE ME A CITATION, ATTRIBUTING THE ACCIDENT TO A MECHANICAL MALFUNCTION. SEVERAL PEOPLE, INCLUDING YOUNG CHILDREN, COULD HAVE EASILY BEEN KILLED BY THIS AWFUL EXPERIENCE. THIS SHOULD HAVE NEVER HAPPENED, AND I HOPE YOU WILL INVESTIGATE THIS PROBLEM, SO THAT OTHER PEOPLE WON'T BE BADLY INJURED OR LOSE THEIR LIVES IN THE FUTURE. AN ADDITIONAL ITEM I SHOULD MENTION IS THAT I HAVE ALWAYS KEPT THIS VEHICLE MAINTAINED ON A REGULAR BASIS.

NHTSA complaint #11001184 — an unverified report by a vehicle owner.

at 190,000 miles North Canton, OH Crash 1 injured

AIR BAGS

WRECK INTO A TREE, FROM SLIDING ON ICE - NO AIRBAG DEPLOYMENT.

NHTSA complaint #10680309 — an unverified report by a vehicle owner.

Mesa, AZ Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT WHILE TRAVELING AN UNKNOWN SPEED, THE DRIVERS SIDE AND FRONT PASSENGERS SIDE AIR BAGS DEPLOYED WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT AN UNKNOWN SUBSTANCE EMITTED FROM BOTH AIR BAGS. THE CONTACT WAS ABLE TO MERGE THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER DIAGNOSIS AND INSPECTION. THE DEALER INDICATED THAT CODES WERE CLEARED. THE MODULE WAS SENT TO THE MANUFACTURER WHO LATER DETERMINED THAT THERE WAS NO FAILURE. THE MANUFACTURER STATED THAT THE LEGAL ANALYSIS INDICATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM WAS NOT DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10678606 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 55,000 miles Tracy, CA

POWER TRAIN

The contact owns a 2001 Ford Taurus. The contact stated that there was a slight hesitation upon shifting the transmission into drive. The contact stated that the gear selector seized, and the vehicle was no longer able to shift out of park. Additionally, the brake lights were no longer operable. No warning lights were illuminated on the instrument panel. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

NHTSA complaint #11654691 — an unverified report by a vehicle owner.

Greensboro, NC Crash 1 injured

ENGINE

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

Greensboro, NC Crash 1 injured

LANE DEPARTURE: ASSIST

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

Greensboro, NC Crash 1 injured

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The vehicle failed recall

NHTSA complaint #11580825 — an unverified report by a vehicle owner.

at 130,000 miles Santa Rosa, CA

POWER TRAIN

SINCE I'VE OWNED THE CAR THE TRANSMISSION ON THE DASH HAS BEEN OFF MEANING ... TO PUT IT IN DRIVE IT HAS TO SAY 1 ST. ON THE DASH REVERSE IS WHERE DRIVE IS OR D. ... YESTERDAY I CAME TO A STOP SIGN AND THERE WAS A HUGE THUNK AND I COULD NOT DRIVE THE CAR HAD FROZE THEN AFTER MESSING WITH THE SHIFT ARM IT WENT THUNK AGAIN AND I GOT IT HOME BUT CANT DRIVE ANY FARTHER ..I ALSO HAVE HAD ELECTRONIC PROBLEMS SINCE I GOT IT ONE DASH LIGHTS INSIDE WONT WORK NEXT DAY BLINKER NEXT DAY RADIO NEXT DAY HEAD LIGHTS .... AND THE FRONT END THUNKS WHEN DRIVING AND IS NOT CONNECTED TO THE ROAD ...IT FEELS

NHTSA complaint #11389681 — an unverified report by a vehicle owner.

at 130,000 miles Santa Rosa, CA

SUSPENSION

SINCE I'VE OWNED THE CAR THE TRANSMISSION ON THE DASH HAS BEEN OFF MEANING ... TO PUT IT IN DRIVE IT HAS TO SAY 1 ST. ON THE DASH REVERSE IS WHERE DRIVE IS OR D. ... YESTERDAY I CAME TO A STOP SIGN AND THERE WAS A HUGE THUNK AND I COULD NOT DRIVE THE CAR HAD FROZE THEN AFTER MESSING WITH THE SHIFT ARM IT WENT THUNK AGAIN AND I GOT IT HOME BUT CANT DRIVE ANY FARTHER ..I ALSO HAVE HAD ELECTRONIC PROBLEMS SINCE I GOT IT ONE DASH LIGHTS INSIDE WONT WORK NEXT DAY BLINKER NEXT DAY RADIO NEXT DAY HEAD LIGHTS .... AND THE FRONT END THUNKS WHEN DRIVING AND IS NOT CONNECTED TO THE ROAD ...IT FEELS

NHTSA complaint #11389681 — an unverified report by a vehicle owner.

at 130,000 miles Santa Rosa, CA

ELECTRICAL SYSTEM

SINCE I'VE OWNED THE CAR THE TRANSMISSION ON THE DASH HAS BEEN OFF MEANING ... TO PUT IT IN DRIVE IT HAS TO SAY 1 ST. ON THE DASH REVERSE IS WHERE DRIVE IS OR D. ... YESTERDAY I CAME TO A STOP SIGN AND THERE WAS A HUGE THUNK AND I COULD NOT DRIVE THE CAR HAD FROZE THEN AFTER MESSING WITH THE SHIFT ARM IT WENT THUNK AGAIN AND I GOT IT HOME BUT CANT DRIVE ANY FARTHER ..I ALSO HAVE HAD ELECTRONIC PROBLEMS SINCE I GOT IT ONE DASH LIGHTS INSIDE WONT WORK NEXT DAY BLINKER NEXT DAY RADIO NEXT DAY HEAD LIGHTS .... AND THE FRONT END THUNKS WHEN DRIVING AND IS NOT CONNECTED TO THE ROAD ...IT FEELS

NHTSA complaint #11389681 — an unverified report by a vehicle owner.

at 102,000 miles Cedar Falls, IA

VEHICLE SPEED CONTROL

THE CAR WILL SOMETIMES STAY AT HIGH RPMS EVEN WHEN PRESSURE IS RELEASED ON THE ACCELERATOR PEDAL. THIS HAPPENED TO ME IN 2018 WHEN I FIRST GOT THE CAR AND HAS HAPPENED RECENTLY IN DECEMBER 2020. IN THE FIRST EPISODE, I DEPRESSED THE BRAKE AND THE CAR DID NOT SLOW DOWN UNTIL I SHIFTED TO NEUTRAL. IN THE SECOND, MY WIFE HAD TO THROW IT INTO PARK. THE CAR WAS IN MOTION ON A CITY STREET IN BOTH INSTANCES GOING STRAIGHT

NHTSA complaint #11384164 — an unverified report by a vehicle owner.

at 143,553 miles Bellingham, WA

SERVICE BRAKES

TL* THE CONTACT'S MOTHER OWNS A 2001 FORD TAURUS. THE CONTACT STATED WHILE HER MOTHER WAS TURNING INTO A PARKING LOT, WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE HESITATED AND ACCELERATE FORWARD. THE DRIVER SHIFTED THE GEARS TO PARK AND TURNED OFF THE IGNITION TO COME TO A STOP. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 02V266000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO LOCAL DEALER BELLINGHAM FORD LINCOLN LOCATED AT 1820 JAMES ST, BELLINGHAM, WA 98225, (360) 392-7000, WHERE IT WAS DIAGNOSED WITH THE BRAKES NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN AWARE OF THE FAILURE AND FILED A COMPLAINT (CAS-25346332). THE FAILURE MILLAGE WAS 143,553.

NHTSA complaint #11299129 — an unverified report by a vehicle owner.

Salix, IA

VEHICLE SPEED CONTROL

MY HIGH BEAM LIGHT INDICATOR IS ON BUT THE LOW BEAMS ARE ON. WHEN I PUSH THE SWITCH TO TURN MY HIGH BEAMS ON THEY TURN ON BUT THE LIGHT INDICATOR TURNS OFF AND WHEN SWITCH MY HIGH BEAMS ON MY SPEEDOMETER STARTS KINDA WORKING, OTHERWISE IT DOESN'T WORK AT ALL.

NHTSA complaint #11278592 — an unverified report by a vehicle owner.

Salix, IA

SUSPENSION

MY HIGH BEAM LIGHT INDICATOR IS ON BUT THE LOW BEAMS ARE ON. WHEN I PUSH THE SWITCH TO TURN MY HIGH BEAMS ON THEY TURN ON BUT THE LIGHT INDICATOR TURNS OFF AND WHEN SWITCH MY HIGH BEAMS ON MY SPEEDOMETER STARTS KINDA WORKING, OTHERWISE IT DOESN'T WORK AT ALL.

NHTSA complaint #11278592 — an unverified report by a vehicle owner.

Salix, IA

ELECTRICAL SYSTEM

MY HIGH BEAM LIGHT INDICATOR IS ON BUT THE LOW BEAMS ARE ON. WHEN I PUSH THE SWITCH TO TURN MY HIGH BEAMS ON THEY TURN ON BUT THE LIGHT INDICATOR TURNS OFF AND WHEN SWITCH MY HIGH BEAMS ON MY SPEEDOMETER STARTS KINDA WORKING, OTHERWISE IT DOESN'T WORK AT ALL.

NHTSA complaint #11278592 — an unverified report by a vehicle owner.

Calera, AL

ELECTRICAL SYSTEM

THE BREAK LIGHT ARE STAYING ON DRAINING THE BATTERY, IVE REPLACED THE PAART WITH A PART FROM ADVANCE AUTO , BUT LIGHTS STAY ON , FOUND OUT THAT THERE IS A RECALL FOR THIS PROBLEM BUT NOT FOR MY VIN NUMBER.

NHTSA complaint #11220745 — an unverified report by a vehicle owner.

at 45,000 miles Dillsboro, NC

POWER TRAIN

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK AND WAS TOWED TO THE CONTACT'S HOME. JOHN BLEAKLEY FORD INC (870 THORTON RD, LITHIA SPRINGS, GA 30122) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE FORD MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA complaint #11191618 — an unverified report by a vehicle owner.

at 30,000 miles Phoeniz, AZ

EXTERIOR LIGHTING:BRAKE LIGHTS

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS PARKED, THE BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V106000 (EXTERIOR LIGHTING). THE VEHICLE WAS TAKEN TO CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #11172654 — an unverified report by a vehicle owner.

at 144,500 miles Lewiston, ME

STRUCTURE:BODY

DRIVERS DOOR NOT LATCHING. HAVE HAD TO DRIVE ON A HIGHWAY TO PURCHASE WD40 TO TRY AND GET MY DOOR SHUT. I HAVE ALSO HAD AN ISSUE WITH MY LIGHTS FLASHING. AND WHO PLUGS A PHONE INTO A CAR CHARGER FOR 2 HOURS AND IT DOESN'T CHARGE. IT NEVER USED TO DO THAT. DOOR WOULDN'T SHUT WHILE SITTING IN DRIVING AND WHEN DRIVING IN CITY AND HIGHWAY. LIGHTS FLICKERED WHILE DRIVING ON HIGHWAY. PHONE WOULDN'T CHARGE WHILE ON HIGHWAY. I HAVE TO DIG THE TWO RECEIPTS OUT FROM THE WD40 PURCHASE. IT IS GOING IN TODAY FOR AN OIL CHANGE AND THEY WANT TO LOOK AT MY DOOR WHICH WILL COST AN ADDITIONAL $85 ON TOP OF THE OIL CHANGE.

NHTSA complaint #11170301 — an unverified report by a vehicle owner.

at 144,500 miles Lewiston, ME

ELECTRICAL SYSTEM

DRIVERS DOOR NOT LATCHING. HAVE HAD TO DRIVE ON A HIGHWAY TO PURCHASE WD40 TO TRY AND GET MY DOOR SHUT. I HAVE ALSO HAD AN ISSUE WITH MY LIGHTS FLASHING. AND WHO PLUGS A PHONE INTO A CAR CHARGER FOR 2 HOURS AND IT DOESN'T CHARGE. IT NEVER USED TO DO THAT. DOOR WOULDN'T SHUT WHILE SITTING IN DRIVING AND WHEN DRIVING IN CITY AND HIGHWAY. LIGHTS FLICKERED WHILE DRIVING ON HIGHWAY. PHONE WOULDN'T CHARGE WHILE ON HIGHWAY. I HAVE TO DIG THE TWO RECEIPTS OUT FROM THE WD40 PURCHASE. IT IS GOING IN TODAY FOR AN OIL CHANGE AND THEY WANT TO LOOK AT MY DOOR WHICH WILL COST AN ADDITIONAL $85 ON TOP OF THE OIL CHANGE.

NHTSA complaint #11170301 — an unverified report by a vehicle owner.

at 152,000 miles Henrico, VA

SERVICE BRAKES

WAS INFORMED BRAKE LIGHTS WERE NOT WORKING, THEN WHEN I STOPPED THE VEHICLE AND PUT IT IN PARK AND RESTATED COULD NOT GET OUT OF PARK SO INSTALLED A NEW BRAKE SWITCH WHICH WORKED FOR LESS THEN AN HOUR. THINKING IT COULD BE A FUSE CHECKED THE MANUAL LIST OF FUSES AND COULD NOT FIND A LISTING FOR THE FUSE THAT WENT TO THE BRAKE SWITCH SO CHECKED FUSES ONE BY ONE TO SEE IF THEY WERE BAD ALL OKAY. SO I ASSUME THE NEW SWITCH WAS BAD AND REPLACED IT WITH ANOTHER AND THEY ONE DID NOT WORK EITHER. I CAN NOW GET OUT OF PARK TO DRIVE THE VEHICLE BUT I HAVE NO BRAKE LIGHTS WHICH IS NOT SAFE AT ALL. I WAS JUST TOLD THAT FORD HAD A RECALL ON THIS ISSUE SOME YEAS BACK BUT I NEVER RECEIVED ONE. I FEEL THAT SOMETHING MORE IS GOING ON HERE.

NHTSA complaint #11099919 — an unverified report by a vehicle owner.

at 206,600 miles Menomonie, WI

VEHICLE SPEED CONTROL

THE THROTTLE CABLE HOUSING DOES NOT STAY IN IT'S SEAT WHERE IT IS MOUNTED BY THE THROTTLE BODY CAUSING OVER ACCELERATION WHEN USING MODERATE ACCELERATION, VERY HARD BRAKING IS NECSESARY TO STOP AND PUTTING THE TRANSMISSION IN NEUTRAL CAUSES MAJOR OVER REVING OF THE ENGINE.

NHTSA complaint #11014037 — an unverified report by a vehicle owner.

at 206,600 miles Menomonie, WI

FUEL/PROPULSION SYSTEM

THE THROTTLE CABLE HOUSING DOES NOT STAY IN IT'S SEAT WHERE IT IS MOUNTED BY THE THROTTLE BODY CAUSING OVER ACCELERATION WHEN USING MODERATE ACCELERATION, VERY HARD BRAKING IS NECSESARY TO STOP AND PUTTING THE TRANSMISSION IN NEUTRAL CAUSES MAJOR OVER REVING OF THE ENGINE.

NHTSA complaint #11014037 — an unverified report by a vehicle owner.

at 130,000 miles Payson, UT Crash

POWER TRAIN

TODAY, JUNE 24, 2017 AT ABOUT 1:00 PM, I WAS STOPPED AT A RED LIGHT ON A CITY STREET, WAITING FOR THE LIGHT TO TURN GREEN, TO TURN LEFT ONTO THE STATE HIGHWAY. MY FOOT WAS ON THE BRAKE PEDAL, SO I WAS NOT TOUCHING THE GAS PEDAL AT ALL. SUDDENLY, AND WITHOUT ANY WARNING, MY VEHICLE ACCELERATED WITHOUT ANY ACTION ON MY PART, AND RAPIDLY STARTED INTO THE BUSY INTERSECTION. DESPITE MY VAIN ATTEMPTS TO STOP MY VEHICLE, BY PUSHING AS HARD IS POSSIBLE ON THE BRAKE PEDAL WITH BOTH FEET, IT DIDN'T DECREASE THE ACCELERATION AT ALL. BECAUSE THE STEERING WHEEL WOULDN'T TURN, I WASN'T ABLE TO AVOID A COLLISION. I COLLIDED WITH A VAN WHICH WAS TRAVELING ON THE HIGHWAY AND GOING ABOUT 40 MILES PER HOUR THROUGH THE INTERSECTION ON THE GREEN LIGHT. ALTHOUGH THERE WAS EXTENSIVE DAMAGE TO BOTH VEHICLES (WITH THE POSSIBILITY OF ONE OR BOTH VEHICLES BEING TOTALED), VERY FORTUNATELY, THERE WERE NO SUBSTANTIAL INJURIES TO THE WOMAN OR HER FOUR YOUNG CRYING CHILDREN IN THE OTHER VEHICLE, NOR TO ME. AFTER MORE THAN FIFTY YEARS OF DRIVING WITHOUT AN ACCIDENT, I WAS SHOCKED AND UPSET BY THIS, AND ALL THE PASSENGERS WERE TRAUMATIZED BY THE ACCIDENT. THE POLICE OFFICER DIDN'T GIVE ME A CITATION, ATTRIBUTING THE ACCIDENT TO A MECHANICAL MALFUNCTION. SEVERAL PEOPLE, INCLUDING YOUNG CHILDREN, COULD HAVE EASILY BEEN KILLED BY THIS AWFUL EXPERIENCE. THIS SHOULD HAVE NEVER HAPPENED, AND I HOPE YOU WILL INVESTIGATE THIS PROBLEM, SO THAT OTHER PEOPLE WON'T BE BADLY INJURED OR LOSE THEIR LIVES IN THE FUTURE. AN ADDITIONAL ITEM I SHOULD MENTION IS THAT I HAVE ALWAYS KEPT THIS VEHICLE MAINTAINED ON A REGULAR BASIS.

NHTSA complaint #11001184 — an unverified report by a vehicle owner.

at 135,000 miles Gwinn, MI

SUSPENSION

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 35 MPH, A POPPING NOISE AND A FOUL ODOR EMITTED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10926655 — an unverified report by a vehicle owner.

at 250,000 miles Onalaska, WI

SERVICE BRAKES

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED REGARDLESS IF THE BRAKE PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 250,000.

NHTSA complaint #10910264 — an unverified report by a vehicle owner.

at 118,000 miles Kansas City, MS

SUSPENSION

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE REPAIR, THE REAR AND FRONT COILS SPRINGS WERE FOUND TO BE EXPOSED AND FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000. UPDATED 10/26/16*LJ

NHTSA complaint #10904911 — an unverified report by a vehicle owner.

Baker, LA

SERVICE BRAKES, HYDRAULIC

2001 FORD TAURUS. CONSUMER WRITES IN REGARDS TO VEHICLE DAMAGES. *SMD ACCORDING TO THE INVOICE, THE BRAKES WERE REPLACED.

NHTSA complaint #10902927 — an unverified report by a vehicle owner.