Owners have filed 296 complaints
about the 2014 Ford Taurus with NHTSA between 2014 and 2026.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 23 of 27 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Ford Taurus. 50 means typical for this
model; 100 means roughly double.
Severity — 52
10.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
83.8%
1,000 – 9,999 miles
125.7%
10,000 – 24,999 miles
136.2%
25,000 – 49,999 miles
209.5%
50,000 – 74,999 miles
4320.4%
75,000 – 99,999 miles
5928.0%
100,000 – 149,999 miles
4521.3%
150,000+ miles
115.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2014 Ford Taurus 4 DR AWD
11.3% risk
2014 Ford Taurus 4 DR FWD
11.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2014peak 9Jul 2026
Recalls on the 2014 Ford Taurus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V692000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
20V072000
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
16V621000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
14V393000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
14V285000
EXTERIOR LIGHTING
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.
Risk: This corrosion may result in a short circuit, increasing the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2020536367 units in Canada
Powertrain
Issue: On certain vehicles, the front link shaft (intermediate shaft) bracket can break. If this happens, there could be a loss of power to the wheels. Also, if this happens and the vehicle is parked without the parking brake applied, the vehicle could roll away. Safety Risk: A loss of power to the wheels or a vehicle rollaway could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front link shaft bracket.
Recall 202005115,281 units in Canada
Suspension
Issue: On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.
Recall 201928112,211 units in Canada
Suspension
Issue: On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
Recall 20164117,249 units in Canada
Powertrain
On certain vehicles, the fuel pump electric module may be damaged due to high electrical current loads. This could cause the fuel pump to stop operating, which would result in the engine stalling or failing to start. A loss of motive power could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and, if required, replace the fuel pump electric module. Note: Failure of the fuel pump electric module would cause the malfunction indicator light to illuminate.
Recall 20142808,173 units in Canada
Powertrain
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
Recall 201419613,200 units in Canada
Lights And Instruments
On certain vehicles registered and operated in areas where road salt is used on the roadways during winter months for extended time periods (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland-Labrador), corrosion may occur inside the license plate lamp assembly which could result in high electrical current draw, excessive heat or a fire. This could increase the risk of injury and/or damage to property. Correction: Dealers will replace the license plate lamp assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 121,997 milesWylie, TX1 injured
POWER TRAIN
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
NHTSA complaint #11512101 — an unverified report by a vehicle owner.
at 121,997 milesWylie, TX1 injured
VEHICLE SPEED CONTROL
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
NHTSA complaint #11512101 — an unverified report by a vehicle owner.
at 121,997 milesWylie, TX1 injured
STEERING
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
NHTSA complaint #11512101 — an unverified report by a vehicle owner.
Salyersville, KYCrash
STEERING
While traveling at 55 MPH, entered a curve my steering completely locked up causing me to collide with the guard rail. Not only was I put in danger but everyone traveling Kentucky 114 that day was as well. There have been several complaints on the same make and model cars and Ford has done nothing to correct it. There was no warning lights no anything. My car was total and my life was at risk, when Ford was well aware of the steering problems.
NHTSA complaint #11498583 — an unverified report by a vehicle owner.
at 160,000 milesPhiladelphia, PACrash
UNKNOWN OR OTHER
The contact owned a 2014 Ford Taurus. The contact stated while driving approximately 60 MPH the vehicle began to drift to the right and then to the left. The contact attempted to steer the vehicle back to the middle of the lane the power steering lost functionality. The contact stated that the "vehicle stability" or the slipping car icon warning light was illuminated. The contact stated that he drifted into the cab of a tractor-trailer and collided on the right front cab side of the vehicle and ricocheted across the lane to the left and collided with the highway divider wall on the driver's side. Additionally, the contact stated that he had lost brake functionality. The contact was able to safely come to a stop. The contact was not injured. The police arrived on the scene and wrote a report. The contact had the vehicle towed to a body shop. The body shop diagnosed the vehicle with unrepairable damage to the frame. The vehicle was not repaired. The contact related the failure to the open recall he had on his vehicle, NHTSA Campaign Number: 20V072000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
NHTSA complaint #11461387 — an unverified report by a vehicle owner.
Philadelphia, PACrash
STEERING
On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11457139 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pineville, NC
BACK OVER PREVENTION: WARNINGS
My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car while backing up, increasing the risk of hitting a person, child, or parked object—especially in tight spaces, at low speeds, or when visibility is limited (night, rain, or glare). I’m requesting inspection and corrective action to ensure the camera feed is properly oriented and reliable before the vehicle is used for reversing maneuvers.
NHTSA complaint #11750746 — an unverified report by a vehicle owner.
Syracuse, NY
STEERING
Hello - the steering wheel has become very difficult to turn including inability to turn to the right or left at times, and seems to increase over time but has decreased while remaining stiff/difficult at times.I thought it was related to low/missing power steering fluid or the weather because the steering improved on a warm/warmer day. When I tested the weather theory it was another warm/hot day and later in the day meaning the car didn't require as much or any warm up as it usually does on cold days/earlier in the day. The steering was so difficult I couldn't turn the wheel to the right at all and it was extremely hard to turn to the left but less than difficulty trying to turn to the right. I checked under the hood and didn't see anything for power steering, and later learned the 2014 Ford Taurus does not require power steering fluid. This is a safety concern because it means drivers can't steer at all or only with extreme difficulty increasing the potential for vehicle accidents. I don't know/can't say if this is negatively impacting other parts of the vehicle.
NHTSA complaint #11736158 — an unverified report by a vehicle owner.
California, MD
FUEL/PROPULSION SYSTEM
There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do anything. Once I came to a stop, the car wouldn’t start. It would just crank but no turnover. This fuel pump issue has happened 3 times now, but my car is not listed up the recall list. I feel that this is a safety issue and falls under all the same issues that others are having. Can provide receipts showing the previous repairs.
NHTSA complaint #11731735 — an unverified report by a vehicle owner.
Charlottesville, VA
SERVICE BRAKES
Foot pedal parking brake stopped holding it's position. Pedal will move up and down, and parking brake light remains illuminated, but the system is not actually holding pressure on the parking brakes. Failure is caused by a small plastic piece that is used against metal components in the parking brake assembly and eventually breaks. This can cause the vehicle to roll unintentionally and increase the risk of an accident. This issue has already been reported for the same vehicle as mine under NHTSA Campaign Number: 11113016 and I suspect it has been reported under additional models and years as well since it is a commonly reported issue on internet forums, yet no investigation or recall has been performed. The only remedy is to purchase a new parking brake assembly from Ford for more than $300, plus labor. Ford will continue to profit from the issue which is why the NHTSA needs to assist before (more) deaths and property damage occur.
NHTSA complaint #11727311 — an unverified report by a vehicle owner.
Belton, TX
UNKNOWN OR OTHER
The backup camera will sometimes produce a grainy image or prompt a warning the camera isn't working. This issue has been noticed for other vehicles and issued a recall for the Ford Taurus but doesn't cover my vehicles year, 2014. The 2015 recall affects 2015 and later tauruses, 25V695000.
NHTSA complaint #11703250 — an unverified report by a vehicle owner.
Bohemia, NY
ELECTRICAL SYSTEM
When putting car in reverse backup, camera works intermittently.
NHTSA complaint #11699439 — an unverified report by a vehicle owner.
Chesapeake, VA
UNKNOWN OR OTHER
The rearview camera system intermittently fails to display an image when the vehicle is shifted into reverse. At times, the screen remains black or frozen instead of showing the live rear view. The camera and wiring are still installed and available for inspection upon request. When the rearview camera fails, I cannot see behind the vehicle while reversing. This creates a risk of collision with objects, other vehicles, or pedestrians—particularly in driveways, parking lots, or areas where children or pedestrians may be behind the car. The lack of a working camera significantly reduces rear visibility and situational awareness. The issue occurs intermittently, and while I have experienced it multiple times, it has not yet been officially diagnosed or confirmed by a dealer or service center. However, I have learned that similar camera failures have been recalled for the same make and model from 2015–2025, which suggests the 2014 model may also be affected by the same defect. No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives specifically for this issue, but it is available for inspection if needed. There were no warning lamps, error messages, or prior indications before the failure. The issue began occurring a month ago and has continued intermittently since then without warning.
NHTSA complaint #11695255 — an unverified report by a vehicle owner.
Edison, NJ
UNKNOWN OR OTHER
Ford recalls vehicles due to issue with rearview cameras, because their rearview cameras can go blank or display a distorted image. According to the National Highway Traffic Safety Administration, this a safety issue. I have a 2014 Ford Taurus SEL with the rearview camera can blank and give me a msg to contact my dealer or display a distored image. I have contacted Ford on this problem and they responded with they will note it. I feel that since this is a safet concern that my vehicle should be included in the recall. My vehicle only has approx 52,000 miles on it.
NHTSA complaint #11692799 — an unverified report by a vehicle owner.
Hamilton, OH
UNKNOWN OR OTHER
Back up camera doesn't work most of the time, and some times it's upside down!!!! Should be under the current recall, but my make/model year isn't covered!!!
NHTSA complaint #11687422 — an unverified report by a vehicle owner.
Hamilton, OH
ELECTRICAL SYSTEM
Back up camera doesn't work most of the time, and some times it's upside down!!!! Should be under the current recall, but my make/model year isn't covered!!!
NHTSA complaint #11687422 — an unverified report by a vehicle owner.
Buffalo, NY
BACK OVER PREVENTION
The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.
NHTSA complaint #11686233 — an unverified report by a vehicle owner.
at 110,000 milesNewcastle, OK
BACK OVER PREVENTION
The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.
NHTSA complaint #11671151 — an unverified report by a vehicle owner.
Fort Wayne, IN
UNKNOWN OR OTHER
Ford has just announced a recall for certain model year Taurus and Fusion vehicles regarding malfuntion of the backup camera. My 2014 Taurus is not included in the recall, notwithstanding the fact that it exhibits the same malfuntioning characteristics as those included in the recall: sometimes presenting a black screen, sometimes presenting an upsidedown image, and occasionally presenting a correct image. The camera began exhibiting these characteristics about four years ago. I believe that the recall population should be extended to include the 2014 Taurus.
NHTSA complaint #11670778 — an unverified report by a vehicle owner.
at 140,000 milesSouthfield, MI
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.
NHTSA complaint #11651695 — an unverified report by a vehicle owner.
at 140,000 milesSouthfield, MI
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.
NHTSA complaint #11651695 — an unverified report by a vehicle owner.
Cambridge, IL
SERVICE BRAKES
When placing the car in park, the brakes do not engage fully or right away. The vehicle rolls before coming to an abrupt and rough stop. When shifting the car out of park, the brakes make a loud noise. This causes a potential collision, or unintentionally hitting a pedestrian.vehicle has not been inspected due to cost related issues to the vehicle owner.
NHTSA complaint #11646836 — an unverified report by a vehicle owner.
Fort Collins, CO
VEHICLE SPEED CONTROL
Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.
NHTSA complaint #11636388 — an unverified report by a vehicle owner.
Fort Collins, CO
ENGINE
Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.
NHTSA complaint #11636388 — an unverified report by a vehicle owner.
Fort Collins, CO
SERVICE BRAKES
Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.
NHTSA complaint #11636388 — an unverified report by a vehicle owner.
Overland Park, KS
FUEL/PROPULSION SYSTEM
The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an extended warranty for this part, but did not issue a recall, despite this being an issue on multiple vehicles. This warranty is 10 years on the Police Interceptor Sedan (Taurus Platform), and 11 years on the Police Interceptor Utility (Explorer Platform). My car's mileage was at approximately 103,000 miles when the light came on. Both warranties extend to 120,000 miles, and my car was two months older than 10 years when this occurred. I contacted Ford through multiple avenues, even writing a letter to Ford Consumer Affairs, and they all declined to extend their warranties to the Ford Police Interceptor Sedan despite the fact that it is identical to the Ford Police Interceptor Utility when it comes to the engine, transmission, PTU, and all components related to those parts, including the catalytic converter. This is a known issue that should have been a recall in the first place, but Ford should at least have the same warranty issued to both cars as the part and failure of said part are identical. I would greatly appreciate it if you guys contacted Ford and told them to extend this warranty to 11 years to match the warranty for the Police Interceptor Utility. I have also attached my letter to Ford Consumer Affairs for reference. [XXX] [XXX] Thanks so much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11636255 — an unverified report by a vehicle owner.
at 85,000 milesArlington, TX
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Taurus. The contact stated that while his son was stopped at the drive-thru, the temperature gauge indicated that the engine was overheating. The contact's son turned off the vehicle and waited for the engine to cool down before restarting. Upon inspection under the hood, the contact discovered that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir, but the failure recurred while driving and there was coolant leaking onto the ground while the vehicle was parked. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.
NHTSA complaint #11633829 — an unverified report by a vehicle owner.
at 91,000 milesLanghorne, PA
ENGINE AND ENGINE COOLING
The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to immediately restart and experienced rough driving and would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty causing water to leak onto the air compressor. The contact was informed that the water pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.
NHTSA complaint #11630280 — an unverified report by a vehicle owner.
Grosse Pointe Park, MI
ELECTRICAL SYSTEM
rear view camera image is blank, distorted or inverted on 2014 Ford Taurus. Never know which will happen when car is put into reverse.
NHTSA complaint #11619972 — an unverified report by a vehicle owner.
Solothurn, FL
UNKNOWN OR OTHER
During my vacation in the USA 2014 i bought the used car with the named VIN. The car was exported from the USA to Switzerland. He is still in service until today. The car is not listed in your database. I can't imagine, that this car escapes from the "screen", after exporting, like "out of sight, out of mind". I am aware of various recalls for this type of vehicle and i suspect that my vehicle is one of them. There has not been an incident so far, but why am I not hearing anything? It's a matter of principle. Sincerely Yours [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11611739 — an unverified report by a vehicle owner.
at 99,000 milesLanghorne, PA
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.
NHTSA complaint #11607909 — an unverified report by a vehicle owner.
