Owners have filed 47 complaints
about the 2019 Ford Transit with NHTSA between 2019 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 10 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Ford Transit. 50 means typical for this
model; 100 means roughly double.
Severity — 44
8.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 89
52% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2019 Ford Transit
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Other & Unspecified
714.9%
Median failure at 6,712 miles
Brakes
714.9%
1 crashes, 0 fires · median 7,000 mi
Electrical System
612.8%
Median failure at 247,741 miles
Acceleration & Cruise Control
48.5%
2 crashes, 0 fires · median 1,000 mi
Body & Structure
48.5%
Median failure at 7,522 miles
Seat Belts
36.4%
Median failure at 40,000 miles
Transmission & Drivetrain
36.4%
Median failure at 1,000 miles
Engine & Cooling
36.4%
Median failure at 135,000 miles
Steering
24.3%
Median failure at 77,150 miles
Airbags
24.3%
1 crashes, 0 fires
Stability & Traction Control
12.1%
Median failure at 110 miles
Seats
12.1%
Wheels
12.1%
Median failure at 103,000 miles
Windows, Mirrors & Wipers
12.1%
Lights
12.1%
Suspension
12.1%
Median failure at 98,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
419.0%
1,000 – 9,999 miles
419.0%
10,000 – 24,999 miles
314.3%
25,000 – 49,999 miles
419.0%
75,000 – 99,999 miles
14.8%
100,000 – 149,999 miles
314.3%
150,000+ miles
29.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2019peak 3Aug 2026
Recalls on the 2019 Ford Transit
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
21V631000
PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE
Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.
Risk: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.
21V324000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2019 Transit T150, T250, T350 vehicles equipped with aluminum alloy wheels. The wheel mounting surface of the axle flange may be warped and cause the wheel studs to fracture.
Risk: Fractured studs may allow the wheel to detach, increasing the risk of crash.
20V250000
SEAT BELTS:FRONT:RETRACTOR
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
20V222000
SEAT BELTS:FRONT:RETRACTOR
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Risk: An unsecured occupant has an increased risk of injury in the event of a crash.
19V439000
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Risk: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
19V229000
SEATS
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 202139636,496 units in Canada
Visual System
Issue: On certain vans, the pivot points for the side mirrors could rust. If this happens, the mirrors could become loose or fall down. Note: This recall only affects vans equipped with short arm, manual fold, power-adjustable outside rearview mirrors. The recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A side mirror that loosens or separates could reduce rear visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the side mirrors.
Recall 2021270249 units in Canada
Wheels
Issue: On certain vehicles, the flanges on the rear axle shafts may not be flat. As a result, the wheel nuts could loosen and the wheel studs could break. If this happens, a wheel could come loose or separate from the vehicle. Note: This recall only affects vehicles with single rear wheels, a 4.10:1 axle ratio and aluminum alloy wheels. Safety Risk: A wheel separation could cause a loss of control and increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the rear axle shafts. The dealer will replace the rear axle shaft assembly, axle shaft mounting bolts, and rear wheel lug nuts, as necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
Woodstock, GACrash
VEHICLE SPEED CONTROL
The contact's neighbor owned a 2019 Ford Transit. The contact stated that while driving at low speeds to the end of his street in the cul-de-sac. The brakes were sticking. The contact stated that there was an abnormal ticking noise detected. A neighbor walking her dog alerted him about an abnormal sound emerging from the vehicle. While driving over the curb, approaching the driveway, the vehicle suddenly accelerated. The brakes failed to respond, and he crashed into his house. There were no reported injuries, airbag deployment, or fire. A police report was filed. The vehicle was towed to a body shop. Then it was towed to another body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was unknown. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11630159 — an unverified report by a vehicle owner.
Woodstock, GACrash
SERVICE BRAKES
The contact's neighbor owned a 2019 Ford Transit. The contact stated that while driving at low speeds to the end of his street in the cul-de-sac. The brakes were sticking. The contact stated that there was an abnormal ticking noise detected. A neighbor walking her dog alerted him about an abnormal sound emerging from the vehicle. While driving over the curb, approaching the driveway, the vehicle suddenly accelerated. The brakes failed to respond, and he crashed into his house. There were no reported injuries, airbag deployment, or fire. A police report was filed. The vehicle was towed to a body shop. Then it was towed to another body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was unknown. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11630159 — an unverified report by a vehicle owner.
Granbury, TXCrash
AIR BAGS
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALLED THE MIKE BROWN FORD DEALER (866-510-0950, LOCATED AT 4950 E HIGHWAY 377, GRANBURY, TX 76049) AND WAS INFORMED THAT THERE WAS NO RECALL UNDER THE VIN. THE MANUFACTURER WAS CALLED AND THE CALL WENT TO AN AUTOMATED SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11232030 — an unverified report by a vehicle owner.
Granbury, TXCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALLED THE MIKE BROWN FORD DEALER (866-510-0950, LOCATED AT 4950 E HIGHWAY 377, GRANBURY, TX 76049) AND WAS INFORMED THAT THERE WAS NO RECALL UNDER THE VIN. THE MANUFACTURER WAS CALLED AND THE CALL WENT TO AN AUTOMATED SYSTEM. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11232030 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Le Roy, NY
AIR BAGS
Air bag failure at 35 to 45 mph. All sensors on front end should have been activated to deploy. I am reporting this due to this vehical having prior mvc and has been serviced. I am wondering if air bag system was not repaired from prior incidents
NHTSA complaint #11757814 — an unverified report by a vehicle owner.
Le Roy, NY
STRUCTURE:BODY
Air bag failure at 35 to 45 mph. All sensors on front end should have been activated to deploy. I am reporting this due to this vehical having prior mvc and has been serviced. I am wondering if air bag system was not repaired from prior incidents
NHTSA complaint #11757814 — an unverified report by a vehicle owner.
Le Roy, NY
ENGINE
Air bag failure at 35 to 45 mph. All sensors on front end should have been activated to deploy. I am reporting this due to this vehical having prior mvc and has been serviced. I am wondering if air bag system was not repaired from prior incidents
NHTSA complaint #11757814 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2019 Ford Transit. The vehicle was a dealer sale. The vehicle was purchased March 7, 2026. The mileage was recorded at 74,127 at the time of the purchase. The vehicle was taken to an independent mechanic, where the contact was provided a Carfax Report. The Carfax Report last reported the mileage at 200,156 on January 2026. The dealer was made aware of the discrepancy.
NHTSA complaint #11722960 — an unverified report by a vehicle owner.
Kennewick, WA
SEAT BELTS
This fall 2025, my kids started saying they couldn’t get out of this one particular seat. It would get stuck and they had to try to slide out from under the seat belt to get out. Shortly after that it wouldn’t even click anymore or lock into place. So we stopped using the seat. Then about a month ago we had a second seat belt that will not stay latched to keep the top part of the buckle into the bottom part of the buckle. So a second seat we cannot use. We contacted ford and they told us well that sucks you can just buy replacement seat belts. We asked them for a liability agreement if the seat belts malfunctioned they would be help liable and they denied that. We have had the seat belts release while driving. This makes me nervous because I have children and at this point can’t guarantee that they are going to be kept safe by the things that are supposed to keep them safe. Who knows when the next one will fail as the van is only 6 years old. Upon inspection they are both broken.
NHTSA complaint #11714556 — an unverified report by a vehicle owner.
Hillsborough, NJ
VISIBILITY/WIPER
After SYNC 3 software update, rain sensor wiper software malfunctioning.
NHTSA complaint #11700527 — an unverified report by a vehicle owner.
at 40,000 milesSaint Joseph, MO
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ford Transit. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact stated that the failure had occurred while the contact's wife was parking the vehicle. The contact stated that the vehicle rolled into the curve and stopped. The contact stated that his wife was lucky that the vehicle had not struck the building. In addition, the contact stated that one time the failure occurred while the contact's wife was driving, and the brakes independently activated. In addition, the contact stated that the failure once occurred while the contact's wife was driving on a busy highway. The vehicle was towed to the dealer where it was diagnosed with a failed HECU. The contact was informed that the HECU needed to be replaced. The vehicle was repaired. The contact referenced a recall; however, the VIN was not associated. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was invalid.
NHTSA complaint #11690992 — an unverified report by a vehicle owner.
Rochester, NY
ENGINE
Smelling exhaust fumes inside vehicle and not safe to drive with only 46,000 miles on odometer. Took it to Ford Dealer and found two manifold bolts have broken off flush to engine block and manifold is now leaking. This is a very common occurrence with the 3.5 Ecoboost motor.
NHTSA complaint #11689736 — an unverified report by a vehicle owner.
at 135,000 milesVineland, NJ
ENGINE
The contact owns a 2019 Ford Transit. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 135,000.
NHTSA complaint #11677318 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2019 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 125,342, and at the time of registration, it was discovered that the mileage was 295,327.
NHTSA complaint #11663964 — an unverified report by a vehicle owner.
Woodstock, GACrash
VEHICLE SPEED CONTROL
The contact's neighbor owned a 2019 Ford Transit. The contact stated that while driving at low speeds to the end of his street in the cul-de-sac. The brakes were sticking. The contact stated that there was an abnormal ticking noise detected. A neighbor walking her dog alerted him about an abnormal sound emerging from the vehicle. While driving over the curb, approaching the driveway, the vehicle suddenly accelerated. The brakes failed to respond, and he crashed into his house. There were no reported injuries, airbag deployment, or fire. A police report was filed. The vehicle was towed to a body shop. Then it was towed to another body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was unknown. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11630159 — an unverified report by a vehicle owner.
Woodstock, GACrash
SERVICE BRAKES
The contact's neighbor owned a 2019 Ford Transit. The contact stated that while driving at low speeds to the end of his street in the cul-de-sac. The brakes were sticking. The contact stated that there was an abnormal ticking noise detected. A neighbor walking her dog alerted him about an abnormal sound emerging from the vehicle. While driving over the curb, approaching the driveway, the vehicle suddenly accelerated. The brakes failed to respond, and he crashed into his house. There were no reported injuries, airbag deployment, or fire. A police report was filed. The vehicle was towed to a body shop. Then it was towed to another body shop. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and filed a claim. The failure mileage was unknown. The vehicle was deemed a total loss by the insurance company.
NHTSA complaint #11630159 — an unverified report by a vehicle owner.
Grover Beach, CA
ELECTRICAL SYSTEM
I own a converted Ford Transit 2019-2022 Lightning eMotors FT3-86, which is referenced in Recall Notice 23V-207. The recall involves defective eMatrix battery packs. One of my EV batteries has completely failed—it won't charge, respond, or work at all—drastically cutting my vehicle's effective range to under 60 miles, making it difficult and unsafe to rely on for longer trips. I purchased the vehicle in December 2023, and the dealer gave no indication of any issues or recall notices. Despite asking for a warranty, I was forced to sign an agreement that the vehicle was sold "as is." Soon after, I discovered the recall. Lightning eMotors, the manufacturer, has since gone into bankruptcy and receivership, leaving me without support or options for repair. There were no warning lamps or indicators before the battery failure. The problem became apparent when the vehicle failed to hold a charge, and I have been unable to use the vehicle normally since. No dealer or independent service center has been able to address the issue due to the manufacturer's dissolution. I am seeking guidance on how to proceed, as Lightning eMotors is no longer operational and there seems to be no clear remedy path for this critical safety issue.
NHTSA complaint #11619404 — an unverified report by a vehicle owner.
Lake Havasu City, AZ
UNKNOWN OR OTHER
We have a vehicle fleet of 40+ vehicles. Within the last two months, we have had FOUR vehicles needing to replace the evaporator housing assembly. I believe this is an indication that there was a factory issue that was never caught.
NHTSA complaint #11618534 — an unverified report by a vehicle owner.
at 98,000 milesPlantsville, CT
SUSPENSION:FRONT:HUB
The contact's business owns a 2019 Ford Transit. The contact stated that while an employee was driving approximately 60 MPH, another driver observed that the driver’s side front tire was sticking out and alerted the driver. The vehicle was steered to the side of the road and inspected. The vehicle was then towed to an independent mechanic where it was diagnosed that the driver’s side front wheel hub bolts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
NHTSA complaint #11617419 — an unverified report by a vehicle owner.
at 103,000 milesNewburg, PA
WHEELS:HUB
The contact owns a 2019 Ford Transit. The contact stated while driving 65 MPH, the passenger’s side rear wheel started to detach. The contact pulled over and became aware that the hub cap was destroyed, and the tire was flat. The wheel warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the rear wheel was separating from the hub, and the tire was replaced with the spare. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
NHTSA complaint #11598581 — an unverified report by a vehicle owner.
Albuquerque, NM
UNKNOWN OR OTHER
Passenger side slider door has needed 3 repairs in the 4 years we’ve owned the van. Slider has given us trouble, brackets have broken and needed to be replaced. Weather stripping has dry rotten and needed replacing. The entire door rattles as we drive and we have 2 young children that side in the passenger seats close to the shaking door. We’ve spent hundreds repairing the door and now ford claims it needs another $360 repair to see if the dealer can make “adjustments “. Seems like a major fail on fords manufacturing and if the doors are so large or heavy it seems like a huge safety concern if they can loosen and rattle over time
NHTSA complaint #11591344 — an unverified report by a vehicle owner.
Orlando, FL
EXTERIOR LIGHTING
Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.
NHTSA complaint #11576065 — an unverified report by a vehicle owner.
Orlando, FL
ELECTRICAL SYSTEM
Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.
NHTSA complaint #11576065 — an unverified report by a vehicle owner.
Instrument cluster lost all power during driving. Lighting does not work, RPM's are not registering / speedometer showing zero even when in motion / fuel range not visible. Ford has issued a recall for this exact problem for 2022 models (Recall # 22C11 - Loss of Instrument Cluster Illumination), but will not acknowledge the issue in the 2019 model year. Please Help.
NHTSA complaint #11576065 — an unverified report by a vehicle owner.
at 40,000 milesBluffton, IN
SEAT BELTS
The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.
NHTSA complaint #11570050 — an unverified report by a vehicle owner.
at 40,000 milesBluffton, IN
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a modified 2019 Ford Transit. The contact stated that the seven rear passenger's side and driver's side seat belts were defective. The contact stated that the seat belt retractors had fractured. Additionally, the contact stated that the seat belt pre-tensioners were stuck in the Hold position and had fractured while the seat belt was buckled, causing his children to be trapped several times. The vehicle was taken to the vehicle modifier several times, and the seat belts were replaced; however, the failure persisted. An unknown Ford dealer was contacted and informed the contact that they could not assist because the vehicle was modified. The vehicle was not repaired. The failure mileage was approximately 40,000.
NHTSA complaint #11570050 — an unverified report by a vehicle owner.
Hopkinton, MA
SERVICE BRAKES
Metal ABS tone ring split and failed resulting in immediate full ABS system failure. ABS system will not work if Tone Ring failure happens just prior to or during incident requiring ABS utilization. From internet research and in message boards, this appears to be a very common failure among Ford Transit 250 and 350 even with low miles. To many. Repair is involved and expensive. These rings should be recalled and replaced with ones not as notorious for breakage and resulting in system failure.
NHTSA complaint #11544643 — an unverified report by a vehicle owner.
Columbus, OH
ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
The emergency parking light comes on while driving. I don’t recall when it began but the last time was Monday 8/21/2023 and it occurred 3 times.
NHTSA complaint #11540296 — an unverified report by a vehicle owner.
Timonium, MD
SERVICE BRAKES
Brakes totally fail - only occasionally No accidents yet. 2019 Transit 350 XLT, EcoBoost engine. I bought it used: ~ 2 years old, 16K miles. While driving at various speeds: I push down on the brake pedal – and absolutely nothing happens. Pedal goes completely to the floor. Van does not slow down at all. I have flown thru stop signs. Nearly rear-ended a semi. Weird part: This only happens rarely. It has only happened 4 times in 2.5 years. Will go for months – almost a year – between episodes. Most of the time, brakes work absolutely perfectly. And a pre-condition that has to happen first: Before each of the 4 times it's happened, I drove at least 1 hour on the highway. But an hour of highway driving will NOT always set it off. Only sometimes. Cannot replicate this issue on-demand. Attempted resolution #1: Local Ford dealer completely inspected brake system. And said rear brakes were getting low (@ 18,000 miles) They recommended I have the rear brakes replaced. I was skeptical - but I had them do it. Then same symptom happened again, a few months later. Dealer agreed to just hold onto it, and whenever they had some slow time, they would take it out for a test drive & try to replicate things. After ~ a month, they had it up on a lift – and saw... Apparently, previous owner had been backing up – over something taller than the ground clearance & snagged parking brake cable, kinking it. Their theory was: The kinked parking brake cable never let the parking brake fully release, so the slightly dragging brake cable would eventually (after an hour+ of driving) make the rear brakes overheat & after enough highway driving, rear brakes were fading until they were non-functional. Attempted resolution #2: Dealer replaced parking brake cable. Problem remains. No warning lamps lit up. Problem has not been independently confirmed or reproduced. Entire brake system inspected by dealer. NOTE: Ford recalled pickups for this issue. (recall # 20V332000)
NHTSA complaint #11539640 — an unverified report by a vehicle owner.